What Hired Power does

Hired Power is a privately held, family-owned addiction recovery and mental health services company headquartered in Huntington Beach, California. Founded in 2002 by Nanette Zumwalt, the firm provides professional recovery transition services for individuals and families navigating substance use disorders, mental health challenges, and behavioral health issues. Its core service is the Personal Recovery Assistant (PRA), or sober companion, delivered in live-in, daily, hourly, and virtual formats, and complemented by interventions, Safe Passage transport, data-driven monitoring, case management, the CarePathways clinical case management program, and the Coach Connect virtual coaching platform. The company also serves treatment centers, professionals, employers, family offices, and legal authorities, with referral relationships across addiction treatment organizations including NAATP, NATSAP, NAADAC, and AIS, and co-founding roles in the International Recovery Institute (IRI) and AMATS.

The company's technology footprint is service-delivery oriented rather than product-software oriented: there is no mobile app, no public API, and no documented AI/ML capability. The proprietary elements are operational methodologies — a customized PRA matching process that considers client gender, age, personality, communication style, and motivation; data-driven monitoring with check-ins and random testing; and the Coach Connect virtual coaching platform. Hired Power makes money through professional services fees on a quote-based, pay-as-you-go model with no publicly disclosed pricing; engagements are customized per client and billed per service line.

Hired Power employs 11-50 people and operates from a single California headquarters, though it claims global service delivery through international Safe Passage transport and 24/7 worldwide virtual coaching. Distribution is split between direct inbound intake (phone, online scheduling, confidential forms) and B2B referral channels from treatment centers and healthcare professionals. Marketing relies on a recovery blog, webinars, earned media coverage, industry events, and professional testimonials rather than paid performance channels. The company has raised no institutional capital, completed no acquisitions, and remains under founder and family ownership.

Name

Hired Power

Legal name

Hired Power

Website

https://hiredpower.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Hired Power is a family-owned, Huntington Beach-based provider of professional addiction recovery and mental health transition services, offering sober companions (Personal Recovery Assistants), interventions, safe transport, monitoring, and virtual coaching to individuals, families, and treatment centers.

Ownership category

akta.pro rank

Product category

Addiction Recovery Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Addiction recovery services
• Sober companion services
• Recovery case management
• Substance use treatment
• Mental health recovery

Headquarters

HQ city

Huntington Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Recovery Support Services: Comprehensive suite of professional services including interventions, Personal Recovery Assistants (sober companions), Safe Passage transport, case management, monitoring, and virtual coaching. Services available in multiple formats: live-in, daily, hourly, and virtual.
2. Admissions Coordinator Services: Administrative and intake coordination services supporting the admissions process for clients across all Hired Power programs

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Hired Power provides professional recovery transition services for individuals and families affected by addiction and mental health challenges. Core offerings include Personal Recovery Assistants (sober companions), professional interventions, Safe Passage transport, monitoring with random drug/alcohol testing, case management, and virtual recovery coaching. Services are delivered directly by company-employed, vetted, and certified recovery professionals in live-in, daily, hourly, and virtual formats, primarily in the United States with select international availability.

Product overview

Hired Power offers a comprehensive suite of professional recovery transition services for addiction and mental health recovery. The core offering centers on Personal Recovery Assistants (PRAs), also known as Sober Companions, available in live-in, daily, hourly, and virtual formats. These are complemented by Safe Passage Transport services for secure client transitions, professional Interventions, Monitoring with data-driven accountability and random testing, Case Management, and the CarePathways Clinical Case Management program for clients with complex needs. Virtual Coaching through the Coach Connect platform provides remote recovery support. All services work together to support individuals and families through every stage of the recovery journey from intervention through long-term sobriety.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Recovery Assistants (Sober Companions) Professional recovery support providing daily structure, real-time trigger management, skills coaching, and accountability for individuals in addiction and mental health recovery. Available in live-in, daily, hourly, and virtual formats.
• Professional Interventions Professional intervention services for substance use disorders, compulsive behaviors, eating disorders, and mental health challenges, helping families and loved ones guide individuals toward treatment.
• Safe Passage Transport Safe transportation services for adolescents and adults, providing emotional support, guidance, safety, and security during transitions to and from treatment facilities, wilderness programs, and therapeutic environments.
• Monitoring and Drug/Alcohol Testing Data-driven accountability services with check-ins and random testing for mental health and addiction recovery clients, supporting long-term sobriety and behavioral health stability.
• Case Management Comprehensive case management services coordinating care across clinical, medical, and family systems for clients at any stage of recovery.
• CarePathways Clinical Case Management Precision clinical case management program providing structured, individualized support for clients with complex recovery histories, featuring comprehensive assessments and data-informed recovery strategies.
• Virtual Coaching (Coach Connect) Virtual one-on-one support with certified recovery coaches via the Coach Connect platform for developing and implementing balanced recovery plans for mental and behavioral health and substance use disorders, available 24/7 worldwide.
• Addiction Recovery Services Comprehensive addiction recovery support for substance use disorders including benzodiazepine, alcohol, cocaine, fentanyl, heroin, marijuana, methamphetamine, opioid, and prescription pill addiction.
• Mental Health Recovery Services Mental health recovery support for ADHD, anxiety, bipolar disorder, depression, OCD, schizophrenia, and other mental health challenges, integrated with addiction recovery services.

Quantifiable outcome

• 44% decrease in hospitalizations in six months following peer recovery coach work (per Journal of Substance Abuse Treatment study referenced)
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• International Recovery Institute (IRI)flagshipStrategic or Co-development PartnerHired Power is the Co-Founder and Creator of the International Recovery Institute. This partnership established foundational standards and training for recovery professionals in the industry.
• Association of Mediation and Transport Society (AMATS)flagshipStrategic or Co-development PartnerHired Power serves as Founding Board Member of AMATS, which establishes industry standards for transport and mediation services in recovery. The company exceeds AMATS standards in adolescent transport.
• National Association Of Addiction Treatment Providers (NAATP)coreStrategic or Co-development PartnerMember and Past Board Member of NAATP, demonstrating leadership and commitment to industry standards in addiction treatment provider community.
• National Association of Therapeutic Schools and Programs (NATSAP)coreStrategic or Co-development PartnerMember of NATSAP, collaborating with therapeutic schools and programs to support students and families in recovery.
• Association of Intervention Specialists (AIS)coreStrategic or Co-development PartnerMember of AIS, supporting the professional community of intervention specialists.
• NAADAC (The Association for Addiction Professionals)coreStrategic or Co-development PartnerMember of NAADAC, connecting with addiction professionals and maintaining certification standards.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Morningside Recovery: 60-bed extended care facility in California that uses Hired Power as a preferred service provider for client transitions. Operates overlapping recovery support and case management services for the same post-treatment population.
• Jaywalker Lodge: Men's recovery program that is both a Hired Power customer and operates in the same recovery transition and sober living support category, serving substance use disorder clients in Colorado.
• Bayside Marin: California-based treatment center that serves as a referral source for Hired Power while offering parallel residential and recovery support services for substance use and mental health clients.
• Clearview Treatment Programs: Outpatient treatment program that collaborates with Hired Power on individualized recovery services, operating in the same Southern California market with overlapping post-acute and recovery support offerings.
• Wilderness Quest: NATSAP-affiliated wilderness therapy program that utilizes Hired Power services 2-3 times per month for client transport and transition support. Operates in the same adolescent/young adult recovery and behavioral health ecosystem.

Broad incumbents

• Hazelden Betty Ford Foundation: Large, established addiction treatment network with broad inpatient, outpatient, and recovery support services nationwide. Offers sober companion and continuing care services as part of a much larger portfolio.
• Caron Foundation: Well-established national addiction treatment nonprofit providing residential, outpatient, and family recovery services. Operates in overlapping patient populations but at significantly larger scale and broader scope.
• Promises Behavioral Health: Multi-state addiction and mental health treatment provider offering residential, outpatient, and recovery support services with a high-touch, concierge-style service model comparable to Hired Power's approach.

Emerging players

• Pelago: Digital substance use treatment platform (formerly Quit Genius) serving employers, health plans, and members. Competes for the same digital recovery coaching and SUD treatment spend via a virtual-first delivery model.
• Lionrock Recovery: Telehealth addiction treatment provider offering virtual IOP, counseling, and recovery support. Targets the same employer, payer, and individual recovery support segments as Hired Power's virtual coaching offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hiredpower
• Facebookfacebook.com/hiredpowerservices
• LinkedInlinkedin.com/company/hired-power

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hired Power