F1 Solutions Australia

What F1 Solutions Australia does

F1 Solutions Pty Ltd is an Australian managed IT services and vertical software firm founded in 1996 and headquartered in Canberra, with additional offices in Melbourne and Delaware, USA. It delivers a portfolio spanning managed IT services (24/7 support, helpdesk, servers and networking, disaster recovery, network installation), cloud services (AWS and Azure hosting, migration, cloud backup), cybersecurity (continuous monitoring, threat protection via partner Huntress), and bespoke software development under the F1 Accelerate brand. The company also operates vertical SaaS products: the OmniStar suite (Grants, Ethics, and Research management for NFP, council, state, federal, and university customers), TravelPack (travel management), and ePPMS (electronic project portfolio management), hosted on a dedicated omnistar.cloud domain.

Its go-to-market is primarily direct enterprise sales targeting three named verticals — Government, Not-For-Profit, and Construction — with stated service coverage across Canberra, Melbourne, Sydney, Perth, Brisbane, Adelaide, Gold Coast, and Newcastle. Distribution is supported by content marketing (website, case studies, monthly newsletters) and bottom-of-funnel contact forms. The revenue model is a hybrid of services hours/retainers (managed IT, cloud, cybersecurity) and SaaS subscriptions (OmniStar, TravelPack, ePPMS); no pricing is publicly disclosed. The firm is privately held with no external funding disclosed, operates with 11-50 employees, and holds a 2024 Great Place to Work certification.

The customer base includes named Australian public-sector bodies (Elections ACT, Northern Territory Electoral Commission, Pacific Fusion Centre, NAATI) and NFP/health organisations (NACCHO, Saint Vincent De Paul, Karinya House), plus construction-sector client Elements4Life. Core technology partnerships sit with AWS (Core tier), Huntress (cybersecurity), Dev Express (development tools), and Microsoft via Clarity (analytics). AI capability is limited to a customer-support chatbot on the company website, with no disclosed in-house ML models or AI-native product features.

Name

F1 Solutions Australia

Legal name

F1 Solutions Pty Ltd

Website

https://f1solutions.com.au

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

F1 Solutions Australia is a Canberra-headquartered managed IT services and vertical SaaS firm founded in 1996, serving Australian government, not-for-profit, and construction clients with managed IT, cloud, cybersecurity, and proprietary products including the OmniStar suite, TravelPack, and ePPMS.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Software Publishers (51321), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Managed IT services
• Cloud infrastructure services
• Cybersecurity services
• Bespoke software development
• Grants management software

Headquarters

HQ city

Canberra

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Distribution channels2 records

Marketing channels4 records

Core offering

F1 Solutions Australia provides Managed IT Services, IT Support, Cloud Services (AWS and Azure), Cybersecurity Services, and bespoke Software Development (F1 Accelerate) to Government, Not-For-Profit, and Construction organisations. Alongside services, the company sells a portfolio of proprietary SaaS products — OmniStar (Grants, Ethics, Research management), TravelPack (travel management), and ePPMS (Electronic Project Portfolio Management).

Product overview

F1 Solutions Australia is a managed IT services company offering a portfolio of technology solutions. The core offerings include Managed IT Services and IT Support across multiple Australian cities, supplemented by bespoke Software Development (F1 Accelerate). Cloud services include AWS and Azure integration, Cloud Backup, and Disaster Recovery. The company also provides specialized solutions including Cyber Security Services, Helpdesk, 24/7 IT Support, Servers and Networking, and Network Installation. The product suite includes vertical-specific solutions such as TravelPack (travel management SaaS), ePPMS (project management), and the OmniStar suite (Grants, Ethics, and Research management solutions primarily for NFP, government, and university sectors). The company operates from head office in Canberra with additional locations in Melbourne and Delaware, USA, serving Government, Not-For-Profit, and Construction industries.

Differentiator

Problem solved

Functional benefit

Brands

• OmniStar: NFP, council, state and federal grants management solution
• OmniStar Ethics
• OmniStar Research
• TravelPack
• ePPMS
• F1 Accelerate
• F1 Advantage

Products and services

• Managed IT Services Proactive managed IT services delivering secure, reliable systems management, modern cloud solutions, and cybersecurity for Australian organisations across Government, Not-For-Profit, and Construction verticals.
• IT Support Technical IT support services delivered across multiple Australian cities including Melbourne, Sydney, Canberra, Perth, Brisbane, Adelaide, Gold Coast, and Newcastle, providing end-user assistance and infrastructure reliability.
• Software Development (F1 Accelerate) Bespoke software development and web development services delivering custom solutions for organisations, available in Sydney, Canberra, Melbourne, Brisbane, and Perth.
• TravelPack Travel management solution software offered as a SaaS product for organisational travel management needs.
• ePPMS Electronic Project Portfolio Management System providing organisation-wide project oversight and performance management.
• OmniStar Grants Grants management solution for NFP organisations, councils, state, and federal government agencies, managing the full grants lifecycle (application, review, award, reporting).
• OmniStar Ethics Ethics and governance solution covering human, animal, and other ethics review processes for research and institutional governance.
• OmniStar Research University research management solution supporting research administration workflows at higher-education institutions.

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

One partnership is on record.

• Amazon Web Services (AWS)coreTechnology or IntegrationCloud services partner providing AWS infrastructure solutions. F1 Solutions offers AWS cloud hosting and migration services.

Scale indicators1 record

Recent moves1 record

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/f1-solutions-australia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about F1 Solutions Australia