Health Service Alliance

What Health Service Alliance does

Health Service Alliance is a private, for-profit community health center founded in 2003 and headquartered in Chino, California. The organization operates six fixed-site clinics across San Bernardino County — Chino Valley, Palm Desert, Rancho Cucamonga, Hesperia, Euclid (Upland), and Montclair — supplemented by a mobile clinic, delivering integrated primary medical, dental, mental health, behavioral health, pediatrics, family practice, women's health, and veterans health services, as well as substance use disorder treatment, onsite pharmacy (Chino), and after-hours urgent care. Its target population is low-income residents living below 200% of the Federal Poverty Level across Chino, Montclair, Ontario, Pomona, Upland, Palm Desert, Rancho Cucamonga, and Hesperia, where it reports serving more than 11,430 patients.

The technology stack is intentionally lean and standard for the FQHC segment: an eClinicalWorks patient portal (ecwcloud.com) handles scheduling, records access, and provider communication, with no proprietary platform or AI/ML capabilities disclosed. Patient acquisition is direct-to-consumer through the website (hsa.care), Facebook/Instagram/LinkedIn presence, a phone intake line (877-335-2559), and the patient portal; no third-party partnerships, payer contracts, or distribution alliances are publicly listed.

The business model is service-fee revenue from patient encounters, funded primarily through Medi-Cal and other insurance reimbursements, supplemented by a sliding-scale fee schedule keyed to income. As a federally qualified community health center, Health Service Alliance benefits from cost-based federal reimbursement frameworks, but revenue is not publicly disclosed. The company is led by CEO James M. Lally, with clinical leadership under Chief Medical Officer J. Michael Finley (DO) and Chief Clinical Officer Christen Grelling, and employs 51–100 staff; it has no disclosed funding rounds, parent company, or M&A activity, and no announced technology investments beyond the EHR platform.

Name

Health Service Alliance

Legal name

Health Service Alliance

Website

https://healthservicealliance.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Health Service Alliance is a private, for-profit Federally Qualified Health Center operating six community clinics across San Bernardino County, California, delivering integrated primary medical, dental, mental health, and substance use disorder care to more than 11,430 low-income patients below 200% of the Federal Poverty Level.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health services
• Primary medical care
• Behavioral health treatment
• Mental health services
• Substance use disorder treatment

Headquarters

HQ city

Chino

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Community health center providing integrated primary medical, dental, mental health, and substance use disorder treatment services. Revenue generated through insurance payments, Medi-Cal, and sliding scale fee arrangements for low-income patients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Health Service Alliance operates six community health center clinics that deliver integrated primary medical, dental, mental health, and substance use disorder treatment services to low-income residents in southwest San Bernardino County, California. Service lines include Primary Care, Pediatrics, Family Practice, Women's Health, Veterans Health, Psychiatry, Psychology, Family Counseling, After Hours Care, an Onsite Pharmacy, and a Mobile Clinic for community outreach. Patients access care via phone scheduling, in-clinic visits, and an eClinicalWorks patient portal.

Product overview

Health Service Alliance operates as a unified network of six community health center locations providing integrated healthcare services across San Bernardino County, California. The organization offers a comprehensive portfolio of core medical services including Primary Care, Pediatrics, Family Practice, Women's Health, and Veterans Health, alongside dedicated Behavioral Health services (Psychiatry, Psychology, Family Counseling) and substance use disorder treatment. The portfolio includes both fixed-location health centers (Chino Valley, Palm Desert, Rancho Cucamonga, Hesperia, Euclid in Upland, and Montclair) and a Mobile Clinic for community outreach. Additional patient-facing services include an Onsite Pharmacy at the Chino location, After Hours Care for urgent needs, and a Patient Portal for online engagement. The organization serves low-income residents in Chino, Montclair, Ontario, Pomona, Upland, Palm Desert, Rancho Cucamonga, and Hesperia, reaching populations below 200% of the Federal Poverty Level.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• SAC Health System: SAC Health System is a FQHC based in San Bernardino County offering integrated medical, behavioral health, dental, and specialty services across multiple locations. It is the most direct geographic peer to Health Service Alliance, serving overlapping patient populations in the Inland Empire.
• San Ysidro Health: San Ysidro Health is a FQHC serving San Diego and southern Riverside counties with primary medical, dental, behavioral health, and pediatric services across multiple clinic sites. It is a direct operational peer in business model, service mix, and patient demographic to Health Service Alliance.
• Neighborhood Healthcare: Neighborhood Healthcare is a FQHC with multiple locations across Riverside and San Diego counties, offering primary care, behavioral health, dental, and pharmacy services to underserved populations. It is a direct peer given its proximity, overlapping Inland Empire presence, and comparable integrated service model.
• St. John's Community Health: St. John's Community Health is a FQHC operating throughout Los Angeles and Riverside counties, providing primary care, behavioral health, dental, and pediatrics with a focus on low-income and uninsured patients. Comparable service portfolio and patient demographics to Health Service Alliance.
• Clinica Sierra Vista: Clinica Sierra Vista is a California FQHC operating numerous community health centers across Kern, Fresno, and Inyo counties with integrated medical, dental, and behavioral health services. Comparable FQHC structure and operating model to Health Service Alliance, although serving different geographic markets.
• Family HealthCare Network: Family HealthCare Network is a FQHC serving Tulare and Kings counties with a network of community health centers offering primary care, pediatrics, women's health, and behavioral health. Operates on a comparable multi-site FQHC model serving underserved agricultural and low-income populations.
• United Health Centers of the San Joaquin Valley: United Health Centers is a FQHC operating multiple community health center locations across the San Joaquin Valley, providing primary medical, dental, behavioral health, and pharmacy services to underserved populations. Directly comparable business model and service mix to Health Service Alliance.
• Venice Family Clinic: Venice Family Clinic is a California FQHC providing integrated primary care, behavioral health, dental, and specialty services to low-income residents across multiple sites in Los Angeles County. Directly comparable mission, patient demographic, and integrated service delivery model to Health Service Alliance.

Broad incumbents

• AltaMed Health Services: AltaMed is one of the largest FQHCs in Southern California, providing primary care, dental, behavioral health, and pharmacy services across Los Angeles and Orange counties. It is a broader incumbent operating a similar integrated-care community health center model at much larger scale.
• Borrego Health: Borrego Health was a large FQHC operating across San Diego and Riverside counties with primary care, dental, behavioral health, and women's health services. While it has undergone significant restructuring, its historical model and footprint make it a broad-incumbent comparable to Health Service Alliance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HealthServiceAlliance
• LinkedInlinkedin.com/company/health-service-alliance
• Instagraminstagram.com/healthservicealliance

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Service Alliance