Touchstone FMS
Touchstone FMS is a UK-based Infor Gold Channel Partner delivering Infor SunSystems Cloud implementation, managed services, and support to 300+ mid-market enterprises, primarily in insurance/reinsurance, not-for-profit, energy, and hospitality sectors, with complementary solutions for AP automation, data management, and treasury.
- Company typePrivate
- Founded1984
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Touchstone FMS does
Touchstone FMS Ltd is a UK-headquartered (London, Worship Street) Infor Gold Channel Partner specializing in the implementation, cloud hosting, and ongoing support of Infor SunSystems for regulated and complex mid-market enterprises. Founded in 1984, the company has delivered over 1,600 SunSystems implementations to more than 300 clients across the UK, Europe, Bermuda, and Latin America. Its core platform offering is Infor SunSystems Cloud, delivered as a true SaaS solution on Infor OS, with optional dedicated private cloud hosting via its TouchstoneCloud service. The firm extends SunSystems with a curated partner stack: Proactis and Yooz for purchase-to-pay and AP automation, TimeXtender for AI-ready data management, Sysynkt for AI-driven AP and bank automation, Kyriba for treasury management, Infor EPM for FP&A, Infor Hospitality for hotel groups, and Hexagon EAM for asset-intensive industries.
The company operates a vertically-segmented go-to-market with primary focus on insurance/reinsurance (Lloyd's, Thomas Miller, Artex, Canopius, R&Q, Starr), not-for-profit (VSO, Dementia UK, CAFOD, Christian Aid), energy (via the TouchstoneEnergy sub-brand), hospitality, and financial services. Its revenue model blends professional services (implementation, training), recurring managed services and support (Essential/Premium SLAs, system administration), and subscription-based TouchstoneCloud hosting. Pricing is enterprise and quote-based, not publicly disclosed. Marketing and demand generation rely on content marketing, annual TouchstoneLIVE events, industry conferences (Bermuda Captive, NoVacancy London, Infor SunSystems Cloud Connect), and partner co-marketing. The company holds ISO 27001:2017, ISO 9001, ISO 22301, and Cyber Security Plus certifications, and reports a Support & Services team with 900 years of collective SunSystems experience.
TouchstoneFMS is the financial management division of Touchstone Group Ltd, alongside sister brands TouchstoneEnergy (energy sector) and TouchstoneBI (data services). Leadership includes General Manager David Singh (also Co-Chairman of the Infor SunSystems Product Advisory Board, qualified accountant, 35+ years in ERP/FMS), supported by functional heads for Professional Services, Technical Services, Products & Solutions, Support/Helpdesk, Proactis Service Delivery, Marketing, and Client Success. The firm is privately held with no disclosed institutional investment, public listing, or M&A activity, indicating a stable, founder/group-owned operating model focused on organic growth and partner-led capability expansion.
Touchstone FMS firmographics
Firmographics- Name
- Touchstone FMS
- Legal name
- Touchstone FMS Ltd
- Website
- https://touchstonefms.co.uk
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Touchstone FMS is a UK-based Infor Gold Channel Partner delivering Infor SunSystems Cloud implementation, managed services, and support to 300+ mid-market enterprises, primarily in insurance/reinsurance, not-for-profit, energy, and hospitality sectors, with complementary solutions for AP automation, data management, and treasury.
- Ownership category
- akta.pro rank
Touchstone FMS industry classification
Industry- Product category
- Enterprise Financial Management Software & Services
- NAICS
- Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industry
- Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where Touchstone FMS is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Touchstone FMS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Software Implementation Services: Professional services for implementing Infor SunSystems and complementary solutions including discovery, design, configuration, data migration, and go-live support
- Managed Services: Ongoing managed support services including system administration, patching, and continuous optimization delivered by technical experts
- Support Services: UK-based helpdesk providing Essential or Premium Support Plans with published SLAs, available during extended hours
- Cloud Hosting: TouchstoneCloud dedicated private cloud deployment for organizations preferring managed infrastructure over SaaS
- Training Services: Refresher training, new staff onboarding, and software training delivered on-site or at training centre by industry experts
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Touchstone FMS product offering
Product offeringCore offering
Touchstone FMS Ltd implements, hosts, and supports enterprise Financial Management Systems, primarily Infor SunSystems Cloud, alongside complementary procure-to-pay (Proactis), AP automation (Yooz), data warehousing (TimeXtender), and AI automation (Sysynkt) solutions. The company delivers end-to-end services covering software selection, implementation, cloud migration, managed services, multi-tier support, and end-user training for mid-market and enterprise organizations in regulated industries.
Product overview
TouchstoneFMS is a Financial Management System (FMS) and ERP solutions provider operating as the financial management division of Touchstone Group Ltd, alongside TouchstoneEnergy (energy sector) and TouchstoneBI (business intelligence). The core offering centres on Infor SunSystems Cloud as the primary financial management platform, delivered as a true SaaS solution powered by Infor OS. The company extends this core through complementary solutions: Proactis and Yooz for purchase-to-pay and AP automation, TimeXtender for AI-ready data management, Sysynkt for process automation, and Infor EPM for financial planning. Additional add-ons include Infor Hospitality for the hotel sector, Kyriba for treasury management, Sharperlight for enterprise reporting, and Professional Advantage and Systems@Work for extended financial capabilities. The company provides end-to-end services including cloud migration, implementation, managed services, support, system review, and training. With over 40 years of experience, TouchstoneFMS serves 300+ clients across financial services, energy, hospitality, and not-for-profit sectors as an Infor Gold Channel Partner.
Differentiator
Problem solved
Functional benefit
Brands
- TouchstoneCloud: Dedicated private cloud hosting service for Touchstone clients.
- Touchstone Data Services
Products and services
- Infor SunSystems Cloud Multi-ledger, multi-currency, multi-GAAP enterprise Financial Management System delivered as a cloud deployment through Touchstone's Gold Channel Partner relationship with Infor. Targets mid-market and enterprise organizations requiring group consolidation, project/contract accounting, and complex financial reporting.
- TouchstoneCloud Private cloud hosting service, backup, security, monitoring, and platform upgrade service for Infor SunSystems and complementary applications, provided under Touchstone's managed-services contracts.
- Proactis Purchase-to-Pay Source-to-pay and supplier relationship management software that controls spend and automates purchasing processes for organizations using SunSystems.
- Yooz AP Automation AI-driven invoice processing and accounts payable automation solution that streamlines invoice capture, approval workflow, and posting into SunSystems ledgers.
- TimeXtender Data Warehouse Code-free data warehouse and ETL platform used to consolidate SunSystems and operational data sources for analytics, dashboarding, and BI.
- Sysynkt AI Automation AI workflow automation platform for finance and procurement processes that streamlines repetitive tasks across SunSystems, Proactis, and Yooz environments.
- Infor Hospitality Infor Hospitality property management and operations suite delivered alongside Touchstone's financial management solutions for hotel and hospitality groups.
- Support Services (Essential & Premium) Recurring customer support service with two tiers (Essential, Premium) for Infor SunSystems and partner products, providing helpdesk access, SLAs, and proactive maintenance.
- Managed Services Outsourced finance operations and FMS administration service in which Touchstone takes ongoing ownership of SunSystems environments, processes, reporting, and optimization for customers.
- Implementation Services Consulting-led implementation, configuration, and integration services that deploy SunSystems Cloud and complementary products into customer environments, including discovery, design, build, test, training, and go-live phases.
- Training Services End-user and administrator training programs covering Infor SunSystems, Proactis, Yooz, TimeXtender, and complementary products, delivered through workshops and ongoing enablement.
- System Review & Cloud Migration Services Advisory and migration services that assess existing SunSystems environments, plan migration to SunSystems Cloud, and execute the transition onto TouchstoneCloud.
Quantifiable outcome
- Cost savings of £100K+ year-on-year following go-live (AMP YR case study)
- +4 more outcomes
Companies that use Touchstone FMS
Customer profileNamed customers29 records
Segments8 records
Ideal customer profiles4 records
Touchstone FMS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability5 records
Feature5 records
Touchstone FMS partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and key.
- InforcoreAs an Infor Gold Channel Partner, TouchstoneFMS specializes in implementing, optimizing, and supporting Infor SunSystems and Infor OS solutions. They are recognized as a leading partner with multiple awards including SunSystems EMEA Partner of the Year 2025 and 2022.
- ProactiscoreTouchstoneFMS and Proactis have a strategic partnership for integrated Purchase-to-Pay (P2P) solutions. The partnership was reignited in 2023 to deliver integrated P2P for Infor SunSystems clients, combining SunSystems financial management with Proactis procurement automation.
- TimeXtendercoreTouchstoneFMS operates as TimeXtender's leading UK partner, recognized as Partner of the Year. They implement TimeXtender for AI-ready data management, enabling automated data pipelines and intelligent insights from Infor SunSystems.
- SysynktkeyTouchstoneFMS has introduced Sysynkt Automation for SunSystems, an automation platform providing AI-driven automation for accounts payable, expenses, cash management, and bank reconciliation.
- YoozkeyTouchstoneFMS partners with Yooz for Purchasing & AP Automation solutions that integrate with Infor SunSystems to provide document management and accounts payable automation.
- KyribakeyTouchstoneFMS partnered with Kyriba to transform treasury and liquidity performance for the insurance sector, integrating treasury management capabilities with Infor SunSystems Cloud.
- Infor HospitalitykeyTouchstoneFMS partners with Infor Hospitality to provide specialized financial management solutions for hotel management groups and hospitality organizations.
- Gnosis LimitedkeyGnosis Limited, a Bermuda-based business and technology consultancy, partnered with TouchstoneFMS to implement Infor SunSystems Cloud for their reinsurer client. Touchstone provides the software implementation while Gnosis supports the local client relationship.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Touchstone FMS competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Touchstone FMS social profiles
Digital presenceTouchstone FMS compliance and trust
Trust signalCompliance3 records
Touchstone FMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Touchstone FMS leadership team
Management profileNumber of profiles
Profiles10 records
Touchstone FMS subsidiaries and ownership
Company hierarchySubsidiaries2 records
Touchstone FMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Touchstone FMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Touchstone FMS
What does Touchstone FMS do?
Touchstone FMS Ltd implements, hosts, and supports enterprise Financial Management Systems, primarily Infor SunSystems Cloud, alongside complementary procure-to-pay (Proactis), AP automation (Yooz), data warehousing (TimeXtender), and AI automation (Sysynkt) solutions. The company delivers end-to-end services covering software selection, implementation, cloud migration, managed services, multi-tier support, and end-user training for mid-market and enterprise organizations in regulated industries.
Is Touchstone FMS a public or private company?
Touchstone FMS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Touchstone FMS founded?
Touchstone FMS was founded in 1984. It employs 51 to 100 people.
Where is Touchstone FMS based?
Touchstone FMS is headquartered in London, United Kingdom, in the Europe region.
How does Touchstone FMS make money?
Five revenue lines are on record. Software Implementation Services are the primary driver. The others are managed Services, support Services, cloud Hosting and training Services.
Does Touchstone FMS have an API?
No public API is recorded for Touchstone FMS.
What industry is Touchstone FMS in?
Touchstone FMS's product category is Enterprise Financial Management Software & Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 54151 and its SIC code is 7370.