Hope House

What Hope House does

Hope House, Inc. is a 501(c)(3) nonprofit public charity founded in 1992 and headquartered in Augusta, Georgia, that delivers residential and outpatient substance use disorder (SUD) and mental health treatment exclusively to women and their children. The organization operates the only licensed and COA-accredited residential SUD and mental health treatment facility in Augusta-Richmond County serving this population, anchored by The Highlands West, a 42-bed residential supportive housing program brought to fruition in 2009 under current CEO Karen Saltzman. Hope House maintains continuous Council on Accreditation (COA) accreditation since 2006 and holds THOR Intensive Recovery Residence certification, and delivers a vertically integrated service portfolio that includes residential treatment, Intensive Outpatient Services (IOP), a Pregnant and Postpartum Program, the Women's Treatment and Recovery Services (WTRS) program under contract with the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD), up to six months of transitional housing, therapeutic childcare, parenting support, life-skills training, and healthcare coordination. All counseling, treatment, and transportation services are provided at no cost to participants, with the average cost of care for a mother and two children stated at approximately $4,500 per month.

The business model is grant- and donation-funded rather than fee-for-service: principal revenue streams are government contracts (notably the Georgia DBHDD WTRS contract and SAMHSA support), United Way funding, individual and corporate donations, and project-specific volunteer contributions. Go-to-market is community-led and referral-driven, with priority admissions for pregnant intravenous substance users and other high-risk women, and intake generated through DBHDD referrals, the Georgia Crisis & Access Line, CARES Warm Line, healthcare provider referrals, the Augusta Coalition for Addiction Recovery Awareness, and direct applications via the Hope House website. Technology infrastructure is limited to clinical operations: Azzly for electronic health records and EMR for medical documentation, with a Squarespace-hosted marketing site and no evidence of proprietary platforms, AI/ML capabilities, or API products. The organization employs between 51 and 100 staff across executive, clinical, and therapeutic childcare functions and has served over 2,500 women since founding, with an average residential length of stay of three to six months.

Name

Hope House

Legal name

Hope House, Inc.

Website

https://hopehouseaugusta.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Hope House is a 501(c)(3) nonprofit founded in 1992 in Augusta, Georgia, providing residential and outpatient substance use disorder and mental health treatment to women and their children. It operates the only COA-accredited residential program of its kind in Augusta-Richmond County, funded by government grants and donations.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Mental Health & Emotional/Trauma-Informed Childcare (anxiety, PTSD) (HSAAAIAI), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Substance use treatment
• Residential treatment facility
• Outpatient recovery programs
• Women's behavioral health
• Pregnant postpartum support

Headquarters

HQ city

Augusta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations: Individual and corporate donations support operational costs. The organization emphasizes that donations are tax-deductible and that for every dollar invested in substance use treatment, taxpayers save between $4 and $7 in healthcare and criminal justice costs.
2. Government Grants and Contracts: Funding from Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) for the Women's Treatment and Recovery Services (WTRS) program. Additional support from SAMHSA and state contracts for treatment services.
3. Volunteer Services: Limited volunteer support on a project-specific basis, though this is not a revenue stream but rather a cost-reduction mechanism.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Hope House operates a licensed residential and outpatient substance use disorder and mental health treatment program for women and their children in Augusta, Georgia. Services include 24/7 residential treatment in individual apartments, intensive outpatient programs, pregnant and postpartum care, transitional housing assistance for up to six months, and the Women's Treatment and Recovery Services (WTRS) program. Support services include therapeutic childcare, life skills training, healthcare coordination, and parenting support.

Product overview

Hope House operates as a licensed and accredited residential substance use disorder and mental health treatment facility offering a comprehensive suite of programs. The core service portfolio includes Residential Treatment with individual apartments providing structured 24/7 care, Intensive Outpatient Services (IOP) for flexible treatment, the Pregnant & Postpartum Program for expecting and new mothers, Transitional Housing Assistance for up to six months of rent/utility support, and the Plan of Safe Care. Hope House also operates the Women's Treatment and Recovery Services (WTRS) program in partnership with the Georgia Department of Behavioral Health. Support services include a Therapeutic Childcare Center, Life Skills Training (job readiness and financial education), Healthcare Coordination (medical and psychiatric care access), and Parenting Support programs. All services are coordinated through evidence-based, trauma-informed approaches targeting substance misuse, untreated mental illness, and poverty.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 2,500 women served since 1992
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor.

• Augusta UniversityminorStrategic or Co-development PartnerCollaboration with Augusta University to expand impact and deliver more comprehensive care to women and families in the Augusta area.
• Augusta Coalition for Addiction Recovery AwarenessminorStrategic or Co-development PartnerHope House is part of the Augusta Coalition for Addiction Recovery Awareness, providing additional information for treatment in the CSRA (Central Savannah River Area).
• Golden Harvest Food BankminorOthersHope House relies heavily on Golden Harvest Food Bank for food supplies, with the majority of food consisting of canned and nonperishable items from this source.
• Georgia Council on Substance AbuseminorStrategic or Co-development PartnerResource partner for facts and statistics on substance use, connected through community resources for women in treatment.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Caron Treatment Centers: Established nonprofit with residential and outpatient SUD treatment including specialized women's and family programs, comparable clinical and accreditation profile.
• Hazelden Betty Ford Foundation: National nonprofit leader in residential and outpatient SUD/MH treatment, including dedicated women's and family programming — broad incumbent offering comparable evidence-based care at greater scale.
• Gateway Foundation: Large nonprofit operator of residential and outpatient SUD treatment across multiple states with specialized programs for women and pregnant women — broader geographic scale, comparable services.
• Bradford Health Services: Established behavioral health provider offering residential and outpatient SUD treatment across the Southeast with women-specific programming, comparable regional nonprofit operator profile.

Direct peers

• Ashley Addiction Treatment: Nonprofit residential primary treatment program for substance use disorders with family and gender-specific programming, similar accreditation and clinical approach.
• Maryville Academy: Nonprofit providing residential treatment and supportive services specifically for women and children affected by substance use, mental health, and trauma — closely aligned with Hope House's family-centered model.
• Sundown M Ranch: Regional nonprofit offering residential and outpatient SUD treatment including specialized women's and family services with comparable scale and CARF/COA accreditation profile.
• Odyssey House Louisiana: Residential substance use disorder and mental health treatment nonprofit serving adults and families, similar comprehensive wraparound model including housing and childcare services.
• Chrysalis Center for Women: Nonprofit providing residential and outpatient substance use and mental health treatment specifically for women, paralleling Hope House's women-focused integrated care delivery.
• The Rose (Women Recovery): Nonprofit residential treatment program for women recovering from substance use disorders with children permitted on-site, mirroring Hope House's women-and-children service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hopehouseinc
• Facebookfacebook.com/hopehouseaugusta
• LinkedInlinkedin.com/company/hope-house-inc-augusta

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope House