State of Hawaii

What State of Hawaii does

The State of Hawai'i is a U.S. state government entity, the 50th state admitted to the Union on August 21, 1959, providing essential public services through 19 executive branch departments led by Governor Josh Green and Lieutenant Governor Sylvia Luke. It employs approximately 17,000 people across 468 professions, processing roughly 13,000 job applications annually via a careers portal (jobs.hawaii.gov) built on the GovernmentJobs.com/NEOGOV platform. The state's core "products" are public services delivered to residents and visitors: law enforcement (Sheriff Division, Adult Correctional Officers), healthcare (Hawaii State Hospital, Medicaid administration), transportation (the Skyline rail system currently serving 11,000-12,000 daily riders against an 84,000 target), public education support, environmental resilience, emergency management, and infrastructure development.

Its underlying technology stack centers on ServiceNow's AI Control Tower and Autonomous Workforce platform, deployed for AI governance and rapid automation across government departments — a deployment the state showcased at ServiceNow Knowledge 2026 as compressing multi-year implementations into weeks. The careers site and state digital infrastructure are powered by GovernmentJobs.com, NEOGOV, and the eHawai'i.gov portal framework.

The state is funded through a hybrid revenue model combining taxation (including a newly enacted 0.75% increase to the Transient Accommodations Tax and an 11-14% cruise ship passenger levy projected to raise ~$100M annually for climate resilience), federal program pass-throughs (including Medicaid funding now at risk due to fraud control unit decertification), and capital markets access via investment-grade bond issuance ($1.94B completed in May 2026, comprising $1.5B general obligation bonds and $438M highway revenue bonds, with oversubscribed demand of 3-5x and rating upgrades from Fitch and S&P). Distribution is direct through 19 executive branch departments across the Hawaiian Islands, with no competitive channels available within its jurisdiction.

Name

State of Hawaii

Legal name

State of Hawai'i

Website

https://jobs.hawaii.gov

Company type

Public

Founded year

1959

Operating status

Operating

Short description

The State of Hawai'i is a U.S. state government entity providing public services — law enforcement, healthcare, transportation, and infrastructure — to residents and visitors through 19 executive departments and ~17,000 employees, funded by taxation and bond issuance.

Ownership category

akta.pro rank

Product category

Public Administration

NAICS

Administration of Public Health Programs (92312), Administration of Public Health Programs (923120), Administration of Human Resource Programs (923), Administration of Economic Programs (9261)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Hospitals (8060)

akta.pro primary industry

State/Provincial Health Department & Public Health Administration (BPAIABAH)

akta.pro secondary industries

State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Territorial/Island Health Departments (HLAJAAAE), Government Public Health Grantmaking & Program Offices (HLAJALAA), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

Keywords

• State government services
• Civil service employment
• Public sector careers
• Government job portal
• Public administration

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Transient Accommodations Tax: Tax on lodging including hotels and vacation rentals, increased by 0.75% to fund climate resilience projects
2. Cruise Ship Passenger Tax: 11% levy on cruise ship passenger fares, up to 14% with county surcharges, designed to raise revenue for climate change consequences
3. General Obligation Bonds: State bond issuance for infrastructure and capital improvement projects including schools, transportation, and public facilities
4. Highway Revenue Bonds: Revenue bonds for transportation systems, with $11 million in present value debt service savings through refinancing
5. Medicaid Federal Funding: Federal Medicaid funding contingent on maintaining certified fraud control unit, approximately $3 million annually (now at risk)

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

The State of Hawaii is a U.S. state government entity that provides essential public services to its residents, visitors, and businesses through 19 executive branch departments, including law enforcement, healthcare (Hawaii State Hospital, Medicaid programs), transportation (Skyline rail, highways), education infrastructure, emergency management, and climate resilience. Its primary commercial activity under examination is the operation of the state civil service employment portal (jobs.hawaii.gov), which lists careers across approximately 468 professions and processes around 13,000 applications annually to support a workforce of 17,000 state employees.

Product overview

The State of Hawai'i's careers platform operates as a multi-service government employment portal. The core offering is the Hawaii.gov Job Portal (jobs.hawaii.gov), which serves as the primary gateway for job seekers to access civil service and non-civil service positions across 19 executive branch departments. Supporting services include Wikiwiki Hire (an alternative candidate referral system), Operation Hire Hawaiʻi (internal promotional career pathways), and the Career Pathways Program (structured advancement routes from entry-level positions). These services collectively process approximately 13,000 applications annually and support a workforce of 17,000 state employees across 468 different professions.

Differentiator

Problem solved

Functional benefit

Products and services

• Hawaii.gov Job Portal

Quantifiable outcome

• Compressed multi-year ServiceNow implementation into weeks through autonomous approach
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Tokyu GroupcoreStrategic or Co-development Partner · 9 March 2026Governor Josh Green is negotiating with Tokyo-based Tokyu Group to develop transit-oriented areas around Honolulu's Skyline rail system. The partnership aims to spur housing development and commercial amenities at rail stations by leveraging Tokyu's century of expertise, exemplified by its transformation of Tokyo's Shibuya district. The state seeks to access Japan's $550 billion U.S. infrastructure investment pledge.
• Daiwa House IndustrycoreStrategic or Co-development Partner · 9 March 2026Daiwa House Industry is involved in the rail-oriented development partnership for modular housing development around Honolulu's Skyline rail stations, working with Tokyu Group and the state to avoid missteps of 1980s Japanese investment in Hawaii.
• ServiceNowcoreTechnology or IntegrationState of Hawaii implemented ServiceNow's AI Control Tower and Autonomous Workforce platform, compressing what would normally be a multi-year implementation into weeks. The state participated in Knowledge 2026 conference customer panel discussing AI governance priorities.
• Dole Food Co.minorStrategic or Co-development PartnerState of Hawaii acquired the 120-year-old Wahiawa Dam from Dole Food Co. after dam failure fears prompted mass evacuations. The state assumed control of the earthen structure built in 1906 for sugar production and will invest at least $20 million in repairs and spillway expansion.
• Goodwill Industries of Hawai'iminorStrategic or Co-development PartnerGovernor Josh Green released $500,000 in state general obligation funds for improvements to Goodwill Industries of Hawai'i's Hilo campus. The funding supports a Capital Improvement Program and Grant-in-aid project for construction and refurbishment to expand operational capacity serving East Hawai'i community.
• Hawai'i State Energy OfficeminorOthersThe State's Energy Office conducted an LNG study claiming $700-800 million in net savings that has been criticized for spreadsheet errors including omitted LNG fuel costs. This represents an internal state agency function rather than an external partnership.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• State of Colorado: Mid-size state with comparable focus on public health administration, technology-forward service delivery, and workforce development programs across multiple departments.
• State of Alaska: Geographically isolated state with comparable logistics constraints, climate vulnerability, infrastructure investment needs, and small-population service-delivery model.
• State of Texas: Large-scale state with comparable highway revenue bond issuance program, infrastructure capital programs, and Medicaid program administration scale.
• State of Florida: Tourism-dependent coastal state with comparable climate vulnerability, environmental resilience focus, and visitor-tax economic model analogous to Hawaii's green fee and accommodations tax structure.
• State of Nevada: Tourism-driven economy with comparable transient accommodations tax structure, climate adaptation needs, and visitor-funded infrastructure investment model.
• State of California: Large U.S. state government with comparable scale, ambitious climate initiatives, tech-forward AI adoption, and significant infrastructure investment programs — most direct comparison on size and policy ambition.
• State of New York: Large-scale state government with comparable bond-issuance capacity, infrastructure modernization programs, and expansive Medicaid/public health administration footprint.
• State of Washington: Pacific state pursuing aggressive climate policy and tech-forward governance modernization, with comparable workforce-development and clean-energy program portfolios.
• State of Massachusetts: Smaller-population state with leadership in health services delivery, technology adoption, and AI policy frameworks — directly comparable on healthcare administration and innovation initiatives.
• State of Oregon: Pacific state pursuing comparable climate resilience programs and infrastructure investment; similar mid-size scale and progressive policy orientation to Hawaii.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HiDHRD
• LinkedInlinkedin.com/company/state-of-hawaii
• Instagraminstagram.com/dhrdhawaii

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about State of Hawaii