Helpline Youth Counseling

Name

Helpline Youth Counseling

Legal name

Helpline Youth Counseling, Inc.

Website

https://hycinc.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Mental Health and Social Services

NAICS

Child and Youth Services (624110), Child and Youth Services (62411), Social Assistance (624), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Mental health counseling
• Substance use treatment
• Youth and family services
• Homelessness prevention
• Community behavioral health

Headquarters

HQ city

Whittier

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: HYC receives support from individual donors, corporate donors, and community members through its donation platform. Tax-deductible donations support the organization's programs serving youth and families.
2. Government Grants and Contracts: As a nonprofit, HYC receives funding through government contracts and grants including Medi-Cal funding for Enhanced Care Management, Los Angeles County partnerships, and various state/county programs.
3. Fundraising Events: HYC hosts fundraisers and events throughout the year to collect funds and donations for services offered to communities in Southeast Los Angeles County.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Helpline Youth Counseling (HYC) is a nonprofit social services organization that delivers free, evidence-based mental health counseling, substance use treatment, family services, youth development, homeless and housing support, and workforce training (EMT) to youth and families in Southeast Los Angeles County and Long Beach. Services are delivered in offices, on 57 school campuses across 13 districts, in client homes, in community locations, and via telehealth.

Product overview

Helpline Youth Counseling (HYC) operates as a community-based nonprofit social services organization offering a comprehensive suite of programs and services rather than a unified software product. The core offerings include Family Services (counseling, case management, family resource center), Behavioral Health Services (mental health counseling, MAT, Project Tree, Bridge Family Support), Youth Services (substance use prevention, life skills training), Homeless and Housing Support Services, and an EMT Training Program. HYC also operates Liberty Community Plaza as a community facility and runs advocacy initiatives like the 'Let's Talk About It' podcast. Services are delivered across multiple locations in Southeast Los Angeles County through offices, school campuses, and community settings, with most programs offered at no cost to eligible participants.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Services Counseling, education, individualized case management, and community resource linkage for children and caregivers to strengthen families and prevent child abuse and neglect.
• Behavioral Health Services Evidence-based, trauma-informed individual, family and group mental health counseling and outpatient substance use disorder treatment delivered in offices, on school campuses, in community locations, and in client homes.
• Youth Services Substance use prevention education, life skills training, diversion and violence prevention, and youth leadership development delivered in offices, school campuses, and community locations.
• Homeless and Housing Support Services

Quantifiable outcome

• Served 25,000+ children, youth and adults annually
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• County of Los AngelescoreStrategic or Co-development PartnerHYC operates Liberty Community Plaza, a $20 million community center owned by the County of Los Angeles. HYC serves as site manager providing counseling, treatment, and educational programs. This is a flagship public-private partnership with 4th District Supervisor Janice Hahn to design and implement programs responsive to diverse community needs.
• Atlas Kardia FoundationcoreStrategic or Co-development PartnerPartnership for the 'Let's Talk About It' mental health podcast, creating an open, stigma-free space for honest conversations about mental health. The podcast features compassionate dialogue, expert insights, and real-life stories.
• ELAC (East Los Angeles College)coreStrategic or Co-development PartnerPartnership for EMT Training Program providing community college credits to program participants. EMS Corps students can earn college credit while completing their EMT certification.
• Gateway Cities Council of Governments (GC-COG)coreStrategic or Co-development PartnerPartnership for the Renter Protection and Homelessness Prevention Program (RPHPP) providing short-term financial assistance and supportive services to eligible residents experiencing housing crisis, including rental assistance, security deposits, utility assistance, and relocation support.
• El Camino Real Chapter of the American GI ForumminorStrategic or Co-development PartnerVeteran relations partnership hosting events, community initiatives, and meetings at Liberty Community Plaza. Looking for volunteers to assist with events, social media campaigns, website updates, outreach, and recruitment.
• Medi-Cal Health PlanscoreChannel Partner/ Reseller/ DistributorPartnership with Medi-Cal managed care plans for Enhanced Care Management (ECM) program. Eligible plans include Anthem Blue Cross Blue Shield, HealthNet, Kaiser Permanente, LA Care, and Molina Healthcare. These partnerships enable delivery of free ECM services to high-need Medi-Cal members.
• Local Schools and School DistrictscoreChannel Partner/ Reseller/ DistributorPartnership with 57 schools in 13 school districts for delivery of on-campus services including substance use prevention education, life skills training, mental health counseling, and youth development programs.
• EMS CorpscoreStrategic or Co-development PartnerEMS Corps Program designed for young adults 18-26 impacted by systems including foster care, juvenile justice, and behavioral health. Provides free EMT training, mentorship, job readiness, and career support for careers in emergency medical services.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Penny Lane Centers: LA County-based nonprofit providing mental health, foster care, and youth development services. Directly comparable to HYC's family services, behavioral health, and child welfare-involved youth populations across Southern California.
• LA Child Guidance Clinic: LA-based nonprofit offering mental health, early childhood, and family support services. Comparable to HYC in trauma-informed clinical services and Medi-Cal billing for underserved LA County communities.
• Hillsides: LA-based nonprofit providing mental health, child welfare, and youth residential services. Comparable to HYC's ECM, mental health counseling, and foster-care-impacted youth population with similar CARF-credentialed service model.
• Pacific Clinics: California's largest nonprofit behavioral health provider serving children, youth, and adults with mental health and substance use services. Comparable to HYC in clinical scope, Medi-Cal billing, and CARF accreditation, but with multi-county scale.
• Five Acres: Altadena-based nonprofit providing mental health, child welfare, and special education services to at-risk children and families. Comparable to HYC in school-linked services, CARF accreditation, and behavioral health focus.
• Para Los Niños: LA-based nonprofit providing mental health, education, and youth development services to at-risk children and families. Comparable to HYC's school-based services, ECM Medi-Cal model, and bilingual service delivery in underserved LA communities.
• ChildNet Youth and Family Services: SoCal nonprofit providing mental health, foster care, and intensive services for at-risk youth and families. Directly comparable to HYC in Medi-Cal-funded behavioral health, family services, and school-based outreach.
• Children's Bureau of Southern California: LA-based nonprofit offering mental health, child welfare, and family preservation services. Highly comparable to HYC in CARF-accredited family-based mental health programs and county-funded service delivery model.
• Didi Hirsch Mental Health Services: LA-based nonprofit providing mental health, substance use, and suicide prevention services to children, youth, and families. Directly comparable to HYC in mission, target population, and CARF-accredited clinical model, with broader geographic reach across LA County.

Regional players

• Interfaith Food Center: LA-based nonprofit providing food assistance and supportive services in Southeast LA County. While focused on food rather than mental health, comparable to HYC in geographic focus, county partnership model, and at-risk family populations.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HYC_Helpline
• YouTubeyoutube.com/user/HelplineYouth/featured
• Facebookfacebook.com/helplineyouthcounseling
• Instagraminstagram.com/helplineyouthcounseling_hyc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helpline Youth Counseling