Crystal Springs

What Crystal Springs does

Crystal Springs is a 501(c)(3) non-profit organization headquartered on a 45-acre campus in Assonet, Massachusetts, providing specialized educational, therapeutic, residential, behavioral, and medical services to children and adolescents (ages 3-22) and adults (22+) with severe-to-moderate physical, cognitive, and developmental disabilities, including complex medical conditions and behavioral challenges. The operating footprint consists of 21 residential homes, 7 classrooms, 7 day-habilitation groups, a specially designed infirmary, a rehabilitation facility with therapeutic pool, a technology center with sensory room, and the first universally-accessible treehouse in Massachusetts (opened Fall 2008). Programming is delivered through Crystal Springs School (a Chapter-766 Approved Special Education School aligned to Massachusetts Curriculum Frameworks), ABLE I and ABLE II Day Habilitation programs, year-round 24-hour awake-staff residential programs for both children and adults, and multidisciplinary therapeutic services spanning physical, occupational, speech, music, and vision/orientation & mobility therapy with assistive-technology and AAC device support.

The business model is a managed-services, government-funded operation: revenue is primarily generated through contracts and licensure with Massachusetts state agencies — Department of Developmental Services, Department of Early Education & Care, Department of Elementary & Secondary Education (DESE), and Division of Medical Assistance — supplemented by charitable donations, planned giving, matching gifts, corporate sponsorships (notably the annual Golf Tournament), and Amazon Smile contributions. The go-to-market is referral-driven and sales-led, with an open year-round admissions policy covering both in-state and out-of-state applicants, dedicated admissions contacts (e.g., Melissa Reed for Children's Program, Jamie Brooks for Adult Program), and referrals sourced from parents, clinicians, local education authorities, and state agencies. The organization holds CARF three-year accreditation for its Day Habilitation programs, plus a dense stack of state regulatory approvals that together constitute the primary barrier to entry for new providers in the Massachusetts special-education and developmental-disabilities market.

Name

Crystal Springs

Legal name

Crystal Springs, Inc.

Website

https://crystalspringsinc.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Crystal Springs is a 501(c)(3) non-profit operating a 45-acre campus in Assonet, Massachusetts, delivering educational, residential, therapeutic, and behavioral/medical services to children and adults with severe-to-moderate developmental disabilities, funded largely through Massachusetts state contracts and donations.

Ownership category

akta.pro rank

Product category

Developmental Disabilities Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Elementary and Secondary Schools (6111), Individual and Family Services (6241)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Educational Services (8200)

akta.pro primary industry

IEP/504 Planning, Case Management & Compliance (EDAJAKAB)

Keywords

• Developmental disabilities services
• Special education programs
• Residential care services
• Day habilitation programs
• Therapeutic services

Headquarters

HQ city

Assonet

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Contracts and Program Funding: Crystal Springs is a 501(c)(3) non-profit organization providing specialized educational, therapeutic and residential services. The organization receives funding through government programs including Massachusetts Department of Developmental Services, Department of Early Education & Care, and Massachusetts Division of Medical Assistance. Licensed by DESE and certified by DDS.
2. Donations and Charitable Contributions: As a non-profit organization, Crystal Springs relies on donations from individuals, corporations, and foundations. The organization offers General Giving (unrestricted donations to General Fund), Specified Giving (donations designated for specific programs/funds), Matching Gifts (corporate matching programs), and Planned Giving (estate planning and gifts of stock). Federal Tax ID: 04-2764196.
3. Therapeutic and Educational Services Revenue: Revenue generated through provision of comprehensive services including Day Habilitation Programs (ABLE I and ABLE II), Children's Services, Adult Residential Services, and various therapeutic services including physical, occupational, speech, and music therapy.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Crystal Springs is a 501(c)(3) non-profit operating on a 45-acre Assonet, Massachusetts campus that delivers residential, educational, therapeutic, behavioral, and medical services to children and adults with developmental disabilities. The organization runs the Chapter-766 approved Crystal Springs School (ages 3-22), CARF-accredited ABLE I and ABLE II Day Habilitation programs (ages 22+), 21 community residential homes, academic programs aligned with Massachusetts Curriculum Frameworks, and multidisciplinary therapies (physical, occupational, speech, music, and vision/orientation & mobility). Services are delivered year-round via an open admissions policy for both in-state and out-of-state applicants, coordinated by a multi-disciplinary team of therapists, nurses, and certified special education teachers.

Product overview

Crystal Springs is a non-profit human services organization (not a technology company) providing a comprehensive suite of residential, educational, and therapeutic services. The organization operates as a single integrated care platform consisting of: Crystal Springs School (K-12 special education), Children's Services (residential and therapeutic programs for ages 3-22), Adult Services (residential and day habilitation programs for ages 22+), and specialized therapeutic services. Key programs include the ABLE I and ABLE II Day Habilitation Programs, children's and adult residential programs, academic programs aligned with Massachusetts Curriculum Frameworks, and therapeutic services including physical, occupational, speech, and music therapy. The organization also features a unique universally-accessible treehouse. All services are coordinated through a collaborative, multi-disciplinary team approach focused on individualized care.

Differentiator

Problem solved

Functional benefit

Products and services

• Crystal Springs School A Chapter-766 approved special education school providing therapeutic residential special education services to children and adolescents ages 3 to 22 with intellectual, developmental and physical disabilities, vision and hearing impairments, complex medical conditions, and behavioral challenges. Licensed by the Massachusetts Department of Early Education & Care and approved by the Massachusetts Department of Elementary & Secondary Education.
• Children's Residential Program Residential program for children/adolescents ages 3-22 on a 45-acre campus with 21 residential homes, teaching basic skills of everyday living and promoting independence through personalized, multi-model, sensory-based approaches. Each residence provides a sensory-rich environment that promotes both rest and activity.
• Academic Programs Special education services consistent with Massachusetts Curriculum Frameworks, including individualized curriculum, differentiated instruction, small group and one-to-one instruction, experiential learning, and vocational services.
• Children's Therapeutic Services Comprehensive children's therapeutic services including Low Vision/Orientation & Mobility, Music Therapy, Physical Therapy, Occupational Therapy, and Speech Therapy with assistive technology and AAC device support.
• Children's Behavioral & Medical Services Comprehensive behavioral and medical services for children including Board Certified Behavior Analyst support, on-site Medical Director, and 24/7 nursing staff.
• Adult Day Habilitation Programs (ABLE I and ABLE II) Day habilitation programs providing adults ages 22+ with opportunities to develop life skills and receive therapeutic support, including on-site nurses, therapists, assistive technology, and community access. CARF three-year accredited.
• Adult Residential Program Year-round residential program offering 24-hour awake staff coverage in community homes, supporting adults ages 22+ in making personal choices and informed decisions regarding all aspects of their lives.
• Therapeutic Services (Adult Program) Comprehensive therapeutic services for adults including Physical Therapy, Occupational Therapy, and Speech Therapy with formal 5-Year Evaluations and individualized service plans.
• Behavioral & Medical Services (Adult) Behavioral development services including formal evaluations, behavior support plans, and 24-hour nursing support with medication administration and medical appointment coordination for adult program participants.
• The Treehouse at Crystal Springs The first universally-accessible treehouse in Massachusetts, providing recreational and educational opportunities for children with mobility impairments to experience climbing and viewing the world from an elevated perspective. Features include wheelchair accessibility and special design accommodating all ability levels.

Quantifiable outcome

• CARF three-year accreditation earned for both Day Habilitation programs
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Massachusetts Department of Elementary and Secondary Education (DESE)coreStrategic or Co-development PartnerCrystal Springs School is approved by the Massachusetts Department of Elementary & Secondary Education and participates in the Office for Food and Nutrition Programs. The DESE Approved Special Education Schools (ASES) Final Report is accessible through DESE's website.
• Massachusetts Department of Early Education & CarecoreStrategic or Co-development PartnerCrystal Springs School is licensed by the Massachusetts Department of Early Education & Care, enabling the organization to provide services to children and adolescents with developmental disabilities.
• Massachusetts Department of Developmental Services (DDS)coreStrategic or Co-development PartnerCrystal Springs Adult Program is certified by the Department of Developmental Services, providing services to adults with intellectual and developmental disabilities.
• Massachusetts Division of Medical AssistancecoreStrategic or Co-development PartnerCrystal Springs Adult Program is licensed by the Massachusetts Division of Medical Assistance, enabling coverage through government healthcare programs.
• Howden InsuranceminorGTM or Marketing PartnerTitle Sponsor of Crystal Springs 2026 Golf Tournament, demonstrating corporate support for the organization's programs and mission.
• Bristol County Savings Bank / SFCUminorGTM or Marketing PartnerBank sponsors for Crystal Springs Golf Tournament, providing financial support and community partnership.
• Amplified Insurance / Prima Care / BC SBminorGTM or Marketing PartnerCorporate sponsors for Crystal Springs Golf Tournament supporting fundraising efforts for the organization.
• Amazon SmileminorGTM or Marketing PartnerCrystal Springs participates in Amazon Smile program, allowing shoppers to direct donations to the organization when making eligible purchases.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Seven Hills Foundation: Massachusetts-based nonprofit providing residential, educational, and clinical services for children and adults with intellectual and developmental disabilities, autism, and brain injuries. Crystal Springs' CEO Kathleen Lovenbury previously led Stetson School through its merger with Seven Hills, making it the closest historical and operational peer.
• Bay Cove Human Services: Large Massachusetts-based nonprofit providing residential, day habilitation, behavioral health, and clinical services to individuals with intellectual/developmental disabilities, mental health conditions, and brain injuries. Operates community-based and congregate residential programs directly comparable to Crystal Springs' adult and children's services.
• Vinfen: Massachusetts-based human services nonprofit serving people with intellectual/developmental disabilities, mental health conditions, and acquired brain injury through residential, behavioral, and community-based programs. Strong geographic overlap with Crystal Springs and similar service portfolio.
• The Arc of Massachusetts: Massachusetts chapter of The Arc, providing advocacy, family support, residential, day services, and clinical supports to individuals with IDD statewide. Serves the same population and competes for similar state-funded contracts as Crystal Springs.
• May Institute: Massachusetts-headquartered nonprofit providing lifespan services to children and adults with autism and other developmental disabilities, including residential schools, day habilitation, and clinical services. Operates a similar campus-based, multi-disciplinary model to Crystal Springs across multiple states.
• Devereux Advanced Behavioral Health: National nonprofit operating residential special education schools, community-based programs, and behavioral health services for individuals with IDD, autism, and emotional/behavioral challenges. Directly comparable campus-based model serving children and adults with developmental disabilities.
• Elwyn: Pennsylvania-headquartered nonprofit providing lifespan residential, educational, day habilitation, and clinical services to individuals with IDD, autism, and complex medical conditions. Operates a campus-based model highly comparable to Crystal Springs' integrated approach.
• National Heritage (National Healthcare Corporation subsidiary): Midwest-based nonprofit providing residential, day services, vocational, and clinical supports to adults with intellectual and developmental disabilities. Comparable operational model of congregate residential care and day habilitation.
• Kennedy-Douglass Center: Adjusted to: Melmark. Melmark is a Pennsylvania-based nonprofit providing residential, educational, and clinical services to children and adults with autism, IDD, and behavioral health needs on a campus-based model directly analogous to Crystal Springs' integrated approach. https://www.melmark.org

Broad incumbents

• Sevita Health (formerly The MENTOR Network): Large national provider of home- and community-based services, residential supports, and day programs for individuals with intellectual/developmental disabilities. Significantly larger scale than Crystal Springs but overlapping service portfolio across the same population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/1CrystalSprings
• YouTubeyoutube.com/user/CrystalSpringsSchool
• Facebookfacebook.com/crystalspringsinc
• Instagraminstagram.com/crystalsprings4825

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crystal Springs