PSSSF

What PSSSF does

PSSSF (Public Service Social Security Fund) is the statutory social security scheme for public service employees in mainland Tanzania, established in 2018 under the Public Service Social Security Fund Act No. 2 of 2018 and operated under the Ministry of Public Service and Good Governance. Its mandate is to collect mandatory contributions from public servants and their employers and to deliver a defined set of statutory benefits: retirement (compulsory at age 60, voluntary from 55), unemployment, invalidity, sickness, survivor, and maternity benefits.

The fund runs a hybrid service delivery model. Members and employers transact through a digital self-service stack — the PSSSF Kiganjani mobile application (available on Google Play and the Apple App Store), a Member Portal, an Employer Portal, and a Billing Portal — alongside a physical footprint of zonal offices across 10 regions including Dodoma, Dar es Salaam (Ilala, Kinondoni, Temeke), Mwanza, Mbeya, Arusha, Morogoro, Mtwara, and Geita. Member outreach extends to trade exhibitions (e.g., the 50th Dar es Salaam International Trade Fair) and workplace visits.

On the revenue and asset side, PSSSF generates contribution income from mandatory payroll deductions and investment income from a portfolio that includes real estate assets (Rock City Mall, PSSSF Twin Tower, PSSSF Complex) and industrial holdings (Mamba Ginger Company, Mponde Holdings Tea, Nguru Hills Ranch, and a Tea Factory jointly operated with the Workers Compensation Fund). The fund is governed by a Board of Trustees chaired by Joyce G. Mapunjo and led operationally by Director General Abdul-Razaq Badru. As a government statutory entity, PSSSF is not a venture-backed or publicly traded company, and financial figures are not publicly disclosed.

Name

PSSSF

Legal name

PUBLIC SERVICE SOCIAL SECURITY FUND

Website

https://psssf.go.tz

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Short description

PSSSF is the statutory social security fund for mainland Tanzania's public service employees, collecting mandatory contributions and delivering retirement, unemployment, invalidity, sickness, survivor, and maternity benefits under Act No. 2 of 2018.

Ownership category

akta.pro rank

Product category

Public Social Security

NAICS

Pension Funds (525110), Pension Funds (52511), Insurance and Employee Benefit Funds (5251)

SIC

Finance Services (6199)

akta.pro primary industry

Corporate & Public Pension Funds (DB/DC Sponsors) (FSAAAGAA)

akta.pro secondary industries

Pension Master Trusts, Superannuation & Provident Funds (FSAAAGAB), Income Support & Cash Assistance Programs (BPAIAKAE), Real Assets — Social Infrastructure / PPP (Schools, Hospitals, Government Facilities) (FSAHAIAH), Social Infrastructure Funds (Schools, Hospitals, Civic) (FSANAEAN)

Keywords

• Social security fund
• Pension administration
• Retirement benefits
• Member self-service
• Employer contributions

Headquarters

HQ city

Dodoma

HQ country

Tanzania

HQ region

Africa

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Social Security Contributions: Mandatory contributions collected from public service employees and their employers as prescribed by the Public Service Social Security Fund Act No. 2 of 2018
2. Investment Income: Returns generated from the fund's investment portfolio including real estate properties (Rock City Mall, PSSSF Twin Tower, PSSSF Complex) and industrial investments (Mamba Ginger Company, Mponde Holdings Tea, Nguru Hills Ranch, Tea Factory)

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

PSSSF (Public Service Social Security Fund) collects mandatory social security contributions from public service employees and employers in mainland Tanzania and pays terminal and ongoing benefits to members. The fund administers six statutory benefit schemes—retirement, unemployment, invalidity, sickness, survivor, and maternity—under the Public Service Social Security Fund Act No. 2 of 2018, supported by digital self-service platforms (mobile app and web portals) and an investment portfolio of real estate and industrial assets.

Product overview

PSSSF (Public Service Social Security Fund) is Tanzania's government social security provider offering a unified platform of digital self-service portals and mobile applications. The core product portfolio includes PSSSF Kiganjani mobile app, Member Portal, Employer Portal, and Billing Portal, which together enable members to access account information and employers to manage contributions. The benefit services cover Retirement, Unemployment, Invalidity, Sickness, Survivor, and Maternity benefits as mandated by the Public Service Social Security Fund Act No. 2 of 2018. Additionally, PSSSF operates an investment portfolio including Real Estate (Rock City Mall, PSSSF Twin Tower, PSSSF Complex) and Industrial investments (Mamba Ginger Company, Mponde Holdings, Nguru Hills Ranch, Tea Factory) to generate returns for members.

Differentiator

Problem solved

Functional benefit

Products and services

• Retirement Benefit Compulsory retirement benefit payable to public service employee members at age sixty, with voluntary retirement available from age fifty-five, as prescribed by the Public Service Social Security Fund Act No. 2 of 2018.
• Unemployment Benefit Income protection benefit provided to qualifying members of the Fund who lose employment, as prescribed in Section 35 of the Public Service Social Security Fund Act No. 2 of 2018 and Regulation 21(1).
• Invalidity Benefit Benefit offered to members who suffer a qualifying disability or incapacity, as prescribed in Section 33 of the Public Service Social Security Fund Act No. 2 of 2018.
• Sickness Benefit Benefit covering extended illness for members, providing full salary for three months followed by half salary for the next three months, in accordance with Section 29 of the Public Service Social Security Fund Act No. 2 of 2018 and applicable labour laws.
• Survivor Benefits Benefits paid to dependents of deceased members, as prescribed in Section 37 of the Public Service Social Security Fund Act No. 2 of 2018 and Social Security Schemes (Benefits) Regulations 2018, Regulations 18–19.
• Maternity Benefit Benefit offered to female members of the Fund for maternity-related leave and support, as prescribed in Section 32 of the Public Service Social Security Fund Act No. 2 of 2018.
• PSSSF Kiganjani Mobile Application

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Workers Compensation Fund (WCF)coreStrategic or Co-development Partner · 1 January 2018The government repossessed the tea factory and handed it over jointly to PSSSF and Workers Compensation Fund (WCF) to revamp and operate the factory. This represents a co-management arrangement for industrial investment in the tea sector.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Workers Compensation Fund (WCF) Tanzania: Tanzanian statutory fund addressing workplace injury compensation. PSSSF and WCF co-manage the Tea Factory, and both serve overlapping public-service and employer populations, making them natural institutional peers.
• Government Employees Pension Fund (GEPF) South Africa: Largest African public-sector pension fund, administered by the Public Investment Corporation. Comparable as a peer government-employee pension scheme with significant real estate and infrastructure investment portfolios.

Direct peers

• Parastatal Pensions Fund (PPF) Tanzania: Tanzanian statutory pension fund for parastatal employees. Comparable as a peer government-mandated pension scheme in the same domestic market, with overlapping employer and member profiles.
• National Social Security Fund (NSSF) Kenya: Kenya's statutory pension and social security provider. Comparable as a peer mandatory pension fund in East Africa operating under similar Act-based governance with retirement, invalidity, and survivor benefit categories.
• National Social Security Fund (NSSF) Tanzania: Tanzania's other statutory social security fund covering private-sector employees. Directly comparable as a peer mandatory pension provider operating under parallel legislation with similar benefit structures and contribution collection mechanisms.
• Local Authorities Pension Fund (LAPF) Tanzania: Tanzanian pension fund serving local government authority employees. Directly comparable as a peer statutory pension provider in mainland Tanzania with similar mandatory contribution and benefit mechanics.
• National Social Security Fund (NSSF) Uganda: Uganda's mandatory social security fund covering all employees. Comparable as a peer statutory pension scheme in East Africa with similar contribution collection, benefit payout, and digital self-service transformation trajectory.
• National Pension Scheme Authority (NAPSA) Zambia: Zambia's statutory pension scheme administrator for all employees. Comparable as a peer mandatory social security authority in the broader East/Southern Africa region with overlapping benefit categories and employer engagement model.
• National Social Security Authority (NSSA) Zimbabwe: Zimbabwe's statutory social security scheme administrator. Comparable as a peer mandatory pension and benefits provider covering retirement, invalidity, and survivor benefits across Southern/Eastern Africa.

Regional players

• Zanzibar Social Security Fund (ZSSF): Statutory social security fund for Zanzibar. Comparable as a peer government pension provider with similar mandate, but operates in a separate Tanzanian jurisdiction that PSSSF does not cover (mainland only).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/public-service-social-security-fund-psssf

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSSSF