Croatia Travel Agency

What Croatia Travel Agency does

Croatia Travel Agency is a privately held, single-office travel agency headquartered at 32-66 Steinway Street in Astoria, Queens, New York, founded in 1999 and operating with 1-10 employees under president and CEO Boris Miketic. The company specializes in travel to Croatia and broader European destinations, targeting primarily the Croatian diaspora in North America alongside general leisure travelers to Croatia. Its offering spans airline ticket sales, car rentals, hotel bookings (powered by a Booking.com integration), guided tours, Adriatic cruises, honeymoon packages, Medjugorje pilgrimage packages, and ancillary translation and notarial services.

The core technology is a state-of-the-art online flight booking engine hosted on croatiatravel.com, which supports round-trip, one-way, and multi-city searches with nonstop filters across flights from anywhere in the United States to European destinations. The website is paired with an active social and content presence (Facebook, Twitter, Pinterest, Google+, blog) for top-of-funnel demand capture, while a physical Astoria storefront, toll-free phone lines, and fax provide assisted sales for the diaspora community. The platform does not disclose APIs, mobile apps, or proprietary accommodation or AI-driven personalization; hotel inventory is sourced via Booking.com partner integration rather than built in-house.

Croatia Travel Agency makes money primarily on transaction fees and supplier commissions: airline ticket commissions, markups on tour packages (with a $200 per-person non-refundable deposit and staged cancellation penalties), cruise, car rental, and hotel booking commissions, plus modest ancillary fees such as $30 per-change transaction fees and $10 paper-ticket processing charges. The business relies on a low-overhead, relationship-driven sales model rather than enterprise contracts or platform fees, and it does not disclose revenue, funding, or institutional ownership.

Name

Croatia Travel Agency

Legal name

Croatia Travel Agency Inc

Website

https://croatiatravel.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Croatia Travel Agency is a privately held, single-office travel agency in Astoria, Queens, that sells airline tickets, tours, cruises, hotels, car rentals, and pilgrimage/honeymoon packages to travelers going from North America to Croatia and Europe, primarily serving the Croatian diaspora.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520), Scenic and Sightseeing Transportation, Water (487210)

SIC

Transportation Services (4700)

akta.pro primary industry

Island, Beach & Resort Travel Agencies (THAKAFAL)

akta.pro secondary industry

Cultural, Heritage & Arts Travel Agencies (THAKAFAK)

Keywords

• Croatia travel packages
• Airline ticket booking
• European vacation planning
• Tour and cruise bookings
• Travel agency services

Headquarters

HQ city

Astoria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Airline Ticket Sales: Commissions and transaction fees from booking airline tickets to Croatia and European destinations. The agency acts as a ticket consolidator and sales agent for airlines.
2. Tour Packages: Package tours including escorted tours with deposits of $200 per person, final payment due 45 days prior to departure. Revenue from tour package pricing.
3. Ancillary Travel Services: Car rentals, hotel bookings, cruises, and honeymoon/pilgrimage packages. Revenue from commissions and service fees on these bookings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Croatia Travel Agency is a privately held travel agency based in Astoria, New York that sells airline tickets, tour packages, cruises, hotel bookings, car rentals, and specialized honeymoon and pilgrimage trips to Croatia and broader European destinations. It operates through a state-of-the-art online flight booking engine combined with in-person and phone-based agent assistance, primarily serving the Croatian diaspora in North America and other travelers seeking Croatia-focused vacations.

Product overview

Croatia Travel Agency operates as a travel booking platform offering a comprehensive suite of travel services centered around Croatia and European destinations. The core platform consists of a flight booking engine, car rental service, hotel booking (via Booking.com), tours, and cruises. Additional specialized offerings include honeymoon packages, pilgrimage packages, and translation/notarial services. The product operates as a unified booking platform with a state-of-the-art flight booking engine as its primary differentiator, complemented by partner integrations for accommodation.

Differentiator

Problem solved

Functional benefit

Products and services

• Flight Booking Engine
• Car Rental Service
• Hotel Booking
• Tours
• Cruises
• Honeymoon Packages
• Pilgrimage Packages
• Translation and Notarial Services

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core.

• Croatia AirlinescoreChannel Partner/ Reseller/ DistributorNational airline of Croatia, one of the primary airline partners offering flights to Croatian destinations including Zagreb, Split, and Dubrovnik.
• LufthansacoreChannel Partner/ Reseller/ DistributorMajor European airline partner providing connectivity through Frankfurt hub to Croatian destinations.
• Delta Air LinescoreChannel Partner/ Reseller/ DistributorUS airline partner for flights from the United States to Europe and Croatia.
• Air FrancecoreChannel Partner/ Reseller/ DistributorFrench airline partner for flights via Paris to Croatian destinations.
• Turkish AirlinescoreChannel Partner/ Reseller/ DistributorAirline partner offering flights via Istanbul to Croatia and European destinations.
• Austrian AirlinescoreChannel Partner/ Reseller/ DistributorAustrian airline partner for flights via Vienna to Croatian destinations.
• United AirlinescoreChannel Partner/ Reseller/ DistributorUS airline partner for transatlantic flights to Europe.
• British AirwayscoreChannel Partner/ Reseller/ DistributorUK airline partner for flights via London to Croatian destinations.
• Norwegian AircoreChannel Partner/ Reseller/ DistributorLow-cost airline partner for affordable European and transatlantic flights.
• EurowingscoreChannel Partner/ Reseller/ DistributorEuropean low-cost airline partner for budget-conscious travelers to Croatia.
• Booking.comcoreChannel Partner/ Reseller/ DistributorHotel accommodation partner providing accommodation search engine integrated with the Croatia Travel booking platform.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• TUI Group: One of the world's largest integrated tourism companies, operating tours, cruises, and packaged holidays across Europe including Croatia and the Adriatic coast. Comparable as a broad incumbent offering flights + hotels + tours + cruises bundles, but at vastly greater scale and geographic breadth.
• Booking.com: World's largest accommodation OTA, which is simultaneously CTA's hotel partner and a direct competitor for accommodation, flight, and car-rental bookings. Comparable as both an enabler (hotel supply) and a broad incumbent substitute for the full booking flow.
• Gate 1 Travel: Established US-based tour operator offering escorted tours and independent travel packages across Europe, including Croatia and the Balkans. Comparable as a multi-destination packaged-tour competitor with overlapping tour/cruise offerings, though Gate 1 is significantly larger and broader in scope.
• Expedia: Major global OTA offering flights, hotels, car rentals, cruises, and packages to any destination including Croatia. Comparable as a self-serve alternative that competes directly with CTA's online booking engine on price and inventory breadth.

Direct peers

• Trafalgar Tours: Globally recognized guided tour operator with European itineraries that include Croatia and the Dalmatian coast. Comparable as a competitor for escorted tour packages and guided experiences targeting culturally motivated travelers.
• Viator: Global tours, activities, and experiences marketplace owned by Tripadvisor, with a deep catalog of Croatia experiences including Dubrovnik, Split, and Adriatic cruises. Comparable as a direct competitor for the tours/activities and cruise portion of CTA's offering.
• Intrepid Travel: Global small-group adventure tour operator with a strong Balkans and Mediterranean portfolio, including Croatia itineraries. Comparable as a tour operator targeting experience-led travelers with escorted and small-group tours, directly competing for the same Croatia package demand.
• Globus Journeys: Long-established escorted tour brand offering European itineraries including Croatia, with similar commission-based agency distribution. Comparable as a packaged-tour competitor with overlapping tour content and reliance on travel-agent intermediaries.
• Audley Travel: Bespoke destination specialist creating tailor-made itineraries across Europe, the Mediterranean, and beyond, with a strong Croatia offering. Comparable as a niche, expert-led, high-touch travel agency competing for the same high-value, experience-driven customer.

Emerging players

• GetYourGuide: Fast-growing European-origin marketplace for tours, activities, and local experiences, with extensive Croatia coverage (Dubrovnik, Split, Plitvice). Comparable as an alternative digital channel that competes for the same guided-experience spend as CTA's tours and cruise products.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/croatiatravelny
• Facebookfacebook.com/ctaastoria
• Instagrampinterest.com/croatiatravelny
• LinkedInlinkedin.com/company/croatia-travel-agency-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croatia Travel Agency