What Pet Pros Services does

Pet Pros Services LLC is a privately held, founder-owned pet services company headquartered in Gotha, Florida (near Orlando), founded in 2008 by Mark Garvin after he left a six-figure consulting career to focus on pet rehoming and related services. The company operates a horizontally diversified portfolio of more than 15 service lines organized into four pillars: Pet Transportation (ground transport across all 50 US states and Canada, worldwide air transport, private/group flights, VIP in-cabin flights, military PCS relocation, custom IATA-approved crates, pet taxi, and emergency transport), Pet Home Services (residential pet maid cleaning, home boarding, hotel pet sitting, foster care), Pet Health Services (in-home veterinary care, personalized fitness programs, grooming, massage), and Other (pet adoption and rehoming placement, party packages, commercial kennel cleaning). Service delivery relies on company staff and vetted contractors using climate-controlled vehicles, GPS-tracked collars, real-time video monitoring, and pet-friendly cleaning products; the company is licensed, bonded, insured, and USDA-compliant.

The business model is predominantly direct-to-consumer, professional-services revenue, with pricing almost entirely quote-based on distance, pet size, and service type. The only structured list pricing disclosed is monthly foster care ($400 one pet, $700 two pets, $900 three pets) and a one-time $50 adoption/rehoming fee. GTM is a mix of direct phone (1-888-973-8748), online booking forms, content marketing via blog and social (Facebook, X, Instagram, Pinterest), referral partnerships (most prominently Good Greek Moving & Storage), and listing on BBB and Bark.com. Customer segments span busy professional pet owners (primary), military families, families seeking to adopt, owners needing to rehome, and commercial pet facilities.

The company is small (11-50 employees), bootstrapped with no disclosed external funding, and led by founder/CEO Mark Garvin alongside a marketing and communications lead (Denielle Kennett, joined 2015) and an advertising and marketing coordinator (Angie Vasquez). Two new partnerships were signed in June 2025 (Crate Pals Rental for crate rentals, Tachyon Express for non-pet shipping) and a VIP In-Cabin Flights service was launched in 2024, signaling ongoing but incremental expansion. Geographic claims (50 US states, Canada ground; worldwide air) are broad but the small headcount and founder-led structure suggest revenue remains modest.

Name

Pet Pros Services

Legal name

Pet Pros Services LLC

Website

https://petprosservices.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Pet Pros Services is a founder-owned, Orlando-based pet services company offering nationwide ground and air pet transportation, in-home grooming, cleaning, health care, foster care, and adoption/rehoming services to individual pet owners, military families, and commercial pet facilities across the US and Canada.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291), Pet Care (except Veterinary) Services (812910), Veterinary Services (541940), Ambulance Services (62191)

SIC

Transportation Services (4700), Trucking & Courier Services (No Air) (4210), Services-To Dwellings & Other Buildings (7340), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Crate Rental & Secure Transport Setup (HSANAIAI)

akta.pro secondary industries

Scheduled Pick-Up/Drop-Off (Recurring Routes) (HSANAIAB), Interstate/Regulated Pet Transport (Health Certs/Compliance) (HSANAIAG), Pet International Relocation & Quarantine Handling (HSAKACAI), Pet Errands & Pet Care Coordination (HSACAIAJ), Long-Term/Extended-Stay Boarding (HSANADAJ), Gift, Novelty & Souvenir Retail (CRALAIAH), Special Needs/Senior/Medical Transport (Assisted Handling) (HSANAIAK)

Keywords

• Pet transportation services
• Pet home cleaning
• Pet grooming services
• Pet adoption rehoming
• Pet foster care

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Pet Transportation Services: Fees for ground pet taxi services, air travel arrangements, private/group flights, VIP in-cabin flights, and military pet relocation. Services include door-to-door pickup, airport cargo, and terminal services. Pricing varies by distance, service type, and pet requirements.
2. Pet Maid/Cleaning Services: Residential and commercial pet home cleaning services including regular cleaning, occasional cleaning, and move-in/move-out cleaning. Uses pet-friendly cleaning products. Services include deep cleaning of carpets, upholstery, odor removal, and litter box cleaning.
3. Pet Grooming Services: In-home pet grooming services for dogs and cats. Includes bathing, blowdrying, nail trimming, ear cleaning, anal gland expressions, and special cuts/styling. Pricing based on pet breed and condition.
4. Pet Foster Care Services: Short-term and long-term pet foster care in home-based environments. Provides safe foster environments, one-on-one care, regular feeding, exercise, health monitoring, and medication administration.
5. Pet Adoption Services: Pet adoption placement services matching pre-loved pets with responsible families. Includes screening of adopters, background checks, adoption agreements, and post-adoption support.
6. Pet Rehoming Services: Pet rehoming services helping owners find loving new homes for their pets. Includes consultation, screening of potential adopters, placement services, and ongoing support with guarantee for unsuccessful placements.
7. Pet Fitness Programs: Personalized pet fitness programs tailored to pet's age, ability, health condition, temperament, and preferences. Includes classes for puppies, senior pets, and those with special needs.
8. Pet Party Packages: Event services for pet celebrations including birthday parties, adoption anniversaries. Includes venue setup, invitations, games, treats, photo booth, party favors, professional handlers, and post-party cleaning.
9. Pet Home Health Care: In-home veterinary care bringing professional veterinarians and pet care experts to homes. Includes medication administration and regular health assessments.
10. Pet Massage Services: Therapeutic massage services for dogs, cats, and small animals.
11. Commercial Kennel Cleaning: Professional cleaning services for pet facilities including rescues, shelters, humane societies, breeders, and commercial kennels. Includes sanitization, disinfection, deodorization, and maintenance cleaning.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Pet Pros Services is a comprehensive pet care service provider offering pet transportation (ground, air, private/group flights, VIP in-cabin, military relocation), pet home services (maids, boarding, hotel sitting, foster care), pet health services (home health care, grooming, fitness, massage), and pet adoption/rehoming services. Services are delivered directly to pet owners across all 50 U.S. states and Canada, with air transport available worldwide.

Product overview

Pet Pros Services is a comprehensive pet services company offering a diverse portfolio of services organized into three main categories: Pet Transportation (ground transport, air travel, private/group flights, VIP in-cabin flights, military relocation, and custom crates), Pet Home Services (pet maids, home boarding, hotel pet sitting, and foster care), and Pet Health Services (home health care, pet fitness programs, grooming, and massage). The company also provides pet adoption and rehoming services, pet party packages, and commercial kennel cleaning. Services are available nationwide across all 50 states with licensed, bonded, and insured operations, and include emergency transport and deceased pet transport capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Ground Transportation Door-to-door ground pet transport throughout the U.S. and Canada, featuring climate-controlled vehicles, potty/rest breaks, and one-on-one care without mixing pets from different households.
• Pet Air Travel Air transportation for puppies, dogs, cats, and other animals worldwide via private and commercial flights, handling airline booking, cargo arrangements, health certificates, and customs clearance.
• Private/Group Flights Private charter flights offering personalized, stress-free travel for pets, and group flights providing cost-effective options for pet owners to share journeys with other furry companions.
• VIP In-Cabin Flights Premium in-cabin flight service allowing pets to travel in the main cabin with owners, designed for larger dogs and brachycephalic breeds (Pugs, French Bulldogs, Bulldogs), eliminating cargo hold risks.
• Military Pet Relocation Services Specialized pet relocation services for military families including Permanent Change of Station (PCS) moves, handling shots, paperwork, airline arrangements, and cargo with special military rates available.
• Custom Crates for Every Pet Custom-built solid wood pet crates with personalization options (pet names, custom artwork), catering to exotic animals, farm animals, and all sizes; all crates are IATA-approved for air travel.
• Pet Taxi Services Ground transportation service for pets to vet visits, groomers, airports, and long-distance moves, featuring GPS tracking, real-time driver updates, air-conditioned vehicles, and one-on-one travel.
• Pet Maids Residential and commercial pet home cleaning services including deep carpet/upholstery cleaning, pet hair and odor removal, litter box cleaning, kennel/crate cleaning, using pet-friendly cleaning products.
• Home Pet Grooming In-home pet grooming services for dogs and cats, including bathing, blowdrying, nail trimming, ear cleaning, anal gland expressions, and special cuts, using all-natural products.
• Pet Adoption Pet adoption services pairing pets with families through screening of potential adopters, background/home checks, and formal adoption agreements with health records and vaccination history.
• Pet Rehoming Pet placement service helping owners find pre-screened adoptive families, including one-on-one consultation, screening of potential adopters, and ongoing support with guarantee for unsuccessful placements.
• Pet Foster Care Services Short-term foster care placing pets in safe, home-based environments with approved foster families, offering one-on-one care, feeding, exercise, health monitoring, and flexible scheduling at $400/month for a single pet.
• Hotel Pet Sitting Professional pet sitting services for travelers, providing care for pets in hotel rooms or while owners are away, offering personalized attention and home security measures.
• Pet Fitness Personalized pet fitness programs tailored to pet's age, ability, health condition, and temperament, including fitness classes, puppy programs, and specialized programs for pets with orthopedic or disabled conditions.
• Pet Home Health Care In-home veterinary care and health services allowing pets to receive treatment in the comfort of their own home, including medication administration and regular assessments.
• Pet Massage Services Therapeutic massage services for dogs, cats, and small animals to promote relaxation, circulation, and overall well-being.
• Pet Party Package Interactive pet celebration packages including venue setup, customizable invitations, party games, treats, pet photo booth with professional photographer, party favors, professional handlers, and post-party cleaning service.
• Commercial Pet/Animal Kennel Cleaning Professional cleaning services for rescues, shelters, humane societies, breeders, and commercial businesses with kennels, including sanitization, disinfection, deodorization, floor/surface cleaning, and flexible scheduling across all 50 states.
• Emergency Pet Transport Service Emergency transport service available from 6am to 11pm Monday through Saturday and all day Sunday, including holidays, for injured or critically ill pets to nearest animal emergency facility.
• Deceased Pet Transport Service Compassionate transport service for deceased pets available 24/7, transporting to vet hospitals, animal emergency clinics, or pet cemeteries/crematories.

Quantifiable outcome

• Over 42 years of experience in pet care industry
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered supporting and core.

• Crate Pals RentalsupportingTechnology or Integration · 10 June 2025Partnership to provide airline-approved pet travel crate rentals. Crate Pals supplies quality crates while Pet Pros coordinates delivery and logistics for customers. Helps avoid purchase costs for customers using crates only occasionally.
• Tachyon ExpresssupportingTechnology or Integration · 10 June 2025Partnership for non-pet shipping and logistics solutions. Tachyon handles shipping of boxes, freight, personal belongings, home goods, and sporting equipment while Pet Pros focuses on pet transport services.
• Good Greek Moving & StoragecoreGTM or Marketing PartnerOfficial partner providing seamless pet maid services and ground/air transportation for moving customers. Joint marketing efforts with dedicated landing page on Pet Pros website. Good Greek recommends Pet Pros to their relocating customers. Contact: [email protected], 866-326-9907.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CitizenShipper: Online marketplace connecting pet owners with drivers for ground pet transport across the US. Most direct competitor to Pet Pros's pet taxi and ground transport services, with similar nationwide coverage ambitions.
• Rover: Marketplace for pet sitting, boarding, dog walking, and in-home pet care. Overlaps with Pet Pros's pet sitting, hotel pet sitting, and in-home grooming offerings, but operates at much larger scale via a tech-enabled marketplace.
• Wag!: On-demand pet care platform offering dog walking, pet sitting, boarding, and grooming. Directly comparable business model to several Pet Pros service lines, with stronger mobile app and brand recognition.
• uShip: Shipping marketplace where customers post pet transport jobs and carriers bid, including a dedicated pet transport category. Direct competitor to Pet Pros's ground and air pet transport offerings, with broader logistics scope.
• Pet Airways (historical): Historically the only US airline dedicated to pet-only air travel (ceased scheduled service in 2021 but remains a reference brand). Closest conceptual analog to Pet Pros's private charter and air transport services.
• Airpets International: International pet transport specialist providing ground and air pet relocation services with custom crate options and worldwide delivery. Closest direct competitor to Pet Pros's international air transport and pet relocation services.

Broad incumbents

• PetSmart: Largest North American specialty pet retailer offering grooming, training, boarding, and in-store vet clinics. Overlaps with Pet Pros's grooming, adoption, and pet care services but at vastly broader retail scale.
• Petco: National pet retailer with full-service grooming salons, dog training, in-store vet hospitals, and adoption partnerships. Comparable breadth of services to Pet Pros but anchored in physical retail locations.

Emerging players

• Barkbus: Mobile dog grooming service that brings grooming vans directly to customers' homes. Directly comparable to Pet Pros's Home Pet Grooming service but with a more tech-enabled, branded fleet model.
• Vetster: Online veterinary telehealth platform connecting pet owners with licensed veterinarians for virtual consultations. Overlaps with Pet Pros's Pet Home Health Care offering through a tech-first, on-demand delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pet-pros-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Pros Services