Primacy Infotech Private Limited

What Primacy Infotech Private Limited does

Primacy Infotech Private Limited is an India-based IT services and software product company founded in 2015 and headquartered in Kolkata (CIN U72300WB2015PTC206979). The firm operates as an Odoo Silver Partner delivering the full Odoo ERP lifecycle — implementation, consulting, customization, migration, integration, hosting, support, and training — to enterprises, MSMEs, and startups across manufacturing, retail, wholesale, education, travel, healthcare, professional services, and intellectual property verticals. Its proprietary product layer comprises five Odoo add-on apps (PI BioSync for biometric attendance, CardSync AI for card-based attendance, FlexiMetal Pricing for metal manufacturing, PI Task Watch for time tracking, and PI Field Pro for field workforce tracking) plus IPGO, a vertical ERP for IP attorneys. The company has delivered 3,000+ projects to 1,000+ clients across 2.25M+ engineering hours, with project tickets sized $15K–$100K and annual relationship values of $50K–$2M.

The technology stack is anchored on the open-source Odoo platform with custom Python/Flutter modules, biometric device drivers for FaceIT Systems hardware, and integrations into payments (PayPal, Paytm, QuickBooks, Tally), communications (WhatsApp, SMS gateways, social platforms), and accounting systems. Revenue is generated across four streams: project-based professional services (ERP implementation, custom development); recurring SaaS/support subscriptions ($499–$749/month support packages); one-time training fees ($199–$1,000); and licensing of proprietary Odoo apps (e.g., PI BioSync at $200 one-time). The company maintains a distributed delivery model with regional offices in India, the UK (Windsor), Bangladesh (Dhaka), the UAE (Dubai), Canada (Mississauga), and Nepal (Kathmandu), and an Australian sales contact line.

The company is privately held with no disclosed institutional funding, parent company, or public revenue. Ownership appears founder-led, with Motaleb Molla as President, Kamruzzaman as Managing Director, Kabir Hossain as CTO, regional directors for UK/Europe and Canada, and Enteja as CHRO. The stated 75% revenue concentration from existing clients and a 200% return-customer rate indicate meaningful account-stickiness, though the absence of any funding events suggests growth has been funded organically through services cash flow.

Name

Primacy Infotech Private Limited

Legal name

Primacy Infotech Pvt. Ltd.

Website

https://primacyinfotech.com/

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Primacy Infotech is a Kolkata-headquartered Odoo Silver Partner providing ERP implementation, customization, proprietary Odoo apps, and vertical solutions to enterprises, MSMEs, and startups globally across manufacturing, retail, education, healthcare, travel, and IP verticals.

Ownership category

akta.pro rank

Product category

Enterprise Business Process Automation Software (Odoo ERP Services)

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Odoo ERP implementation
• Mobile app development
• ERP customization services
• Business process automation
• SaaS enterprise software

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Software Development & Implementation: Web development, mobile app development, Odoo ERP implementation and customization services. Project-based professional services with ticket sizes $15K-$100K and relationship values $50K-$2M per annum.
2. SaaS/Managed Software Services: Cloud-based enterprise business process automation software provided under SaaS model. High Availability Online business process automation software for mission-critical business processes.
3. Odoo Apps & Extensions: Proprietary Odoo apps including PI BioSync, CardSync AI, FlexiMetal Pricing, PI Task Watch, PI Field Pro sold with installation and support packages.
4. Support & Maintenance: Odoo support packages (Package 1 at $499/month, Package 3 at $749/month) providing dedicated support team, 24x7 support, custom module development, and SLA coverage.
5. Training Services: Odoo training packages: Functional Training at $199 (4 hours), Technical Training at $499 (8 hours), Corporate Training at $1000 (20 hours for up to 5 users).

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Primacy Infotech is an Official Odoo Silver Partner that delivers Odoo ERP implementation, customization, migration, integration, support, hosting and training services, alongside custom mobile and web application development for enterprises, MSMEs and startups. It also develops and sells proprietary Odoo add-on modules (PI BioSync, CardSync AI, FlexiMetal Pricing, PI Task Watch, PI Field Pro), a vertical IP Management ERP (IPGO), and pre-built vertical portals for education, travel, healthcare, real estate, loan management, MLM and accounting/POS. The business combines project-based professional services with recurring SaaS subscriptions, support retainers, training packages and perpetual-license mobile/odoo apps.

Product overview

Primacy Infotech is an Odoo Silver Partner offering a platform-plus-modules architecture centered on Odoo ERP. The core platform is supplemented by proprietary Odoo apps including PI BioSync (biometric attendance), CardSync AI (card-based attendance), FlexiMetal Pricing (metal industry pricing), PI Task Watch (time tracking), and PI Field Pro (field workforce management). The company also develops vertical-specific ERPs including IPGO for intellectual property professionals and domain-specific portals for education (School Management), travel, healthcare, real estate, loan management, and MLM businesses. Odoo services encompass full implementation lifecycle including consulting, customization, integration, migration, hosting, training, and ongoing support. The product portfolio includes gaming products (Ludo and Tambola apps) and the company serves manufacturing, retail, wholesale, e-commerce, and services industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Odoo ERP Implementation & Customization Services End-to-end Odoo ERP services including implementation, consulting, customization, migration, API integration, licensing consultancy, support, hosting and training for enterprises, MSMEs and startups. Delivered as an Official Odoo Silver Partner with direct access to Odoo Enterprise code.
• PI BioSync - 2-Way Biometrics Attendance App Odoo add-on module providing real-time 2-way synchronization between biometric attendance devices (FaceIT Systems VF9000, VF2000, VF1000, VF600, VF200, VF100X, M2000, F910, F710X, FA600) and the Odoo Attendance module for multi-location enterprise attendance management.
• CardSync AI AI-powered card synchronization Odoo app that automates employee attendance and access management through card-based data sync.
• FlexiMetal Pricing Industry-specific Odoo pricing module for metal/furniture manufacturing businesses, providing flexible pricing logic on top of Odoo ERP.
• PI Task Watch Odoo-integrated time tracking and employee productivity monitoring application that logs tasks and time spent against Odoo projects.
• PI Field Pro Odoo-integrated field employee tracking software with geo-tagging for managing remote sales force, agent reporting and field workforce productivity.
• IPGO - Intellectual Property Management ERP Modern cloud-based Intellectual Property Management Software for patent and trademark professionals. Highly customizable ERP with built-in time-saving automation for managing IP portfolios, deadlines and client reporting.
• School Management System Cloud-based school management and administration portal for educational institutions covering student, staff and academic administration.
• Accounting & POS Software Integrated accounting and point-of-sale software for retail and small business operations with portal-based management.
• Travel Portal Travel business process automation and portal solution for travel agencies and tour operators including booking, agent and tour operations management.
• Loan Management System Loan application and management software for financial services businesses such as NBFCs and lenders.
• Healthcare Management Portal Healthcare portal solution for medical practices and healthcare service providers covering patient records, equipment tracking and service scheduling.
• MLM Software Multi-level marketing software for network marketing businesses covering distributor hierarchy, commissions and genealogy tracking.
• Real Estate Portal Ready-made real estate portal for property management and listings for brokers and property firms.
• Ludo Game Development Custom mobile Ludo game development service for iOS and Android platforms.
• Tambola Game Development Custom mobile Tambola (bingo) game development service for iOS and Android platforms.
• Web Development Services Custom web application development services using PHP, WordPress and Laravel for businesses needing websites, web apps and e-commerce platforms.
• Mobile App Development Services

Quantifiable outcome

• 200% Return Customer rate - indicates strong customer loyalty and satisfaction
• +4 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability2 records

Feature6 records

Partnerships

One partnership is on record.

• OdoocoreStrategic or Co-development PartnerOfficial Odoo Silver Partner providing complete Odoo ERP solutions including implementation, customization, module development, migration, API integration, support, maintenance, and training. Direct access to Odoo Enterprise code, weekly training webinars, dedicated US account manager from Odoo Inc. California.

Scale indicators14 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Serpent Consulting Services: Odoo Gold Partner offering Odoo implementation, customization, migration and offshore development services from India — competes head-to-head with Primacy for the same enterprise and mid-market Odoo implementation deals.
• Brainvire Infotech: India-headquartered digital transformation and Odoo ERP services firm with global delivery — directly comparable in Odoo implementation, mobile/web development and enterprise customer base.
• Cybrosys Technologies: Long-standing Odoo Gold Partner with global delivery, large portfolio of proprietary Odoo apps on the Odoo Apps Store and custom development services — directly comparable in business model, partner tier aspiration and vertical coverage.
• Oodles Technologies: Odoo implementation partner with ERP, mobile app and blockchain services across multiple verticals — overlaps with Primacy's service mix, customer segments (manufacturing, retail, services) and India-based delivery model.
• Webkul Software: Major contributor of Odoo apps/multi-vendor marketplace extensions and developer of proprietary plugins — comparable in Odoo app publishing business and India-based global SaaS delivery.
• OpenSense Labs: Odoo Gold Partner with strong presence in UK and Europe providing Odoo consulting, implementation and migration services — directly comparable in Odoo specialization and mid-market enterprise delivery.
• Talentica Software: India-based custom software and product development firm serving global startups and enterprises with similar project-based delivery, SaaS build and offshore delivery model.
• MindInventory: India-based web and mobile app development firm with global enterprise clients — comparable in custom development focus, mid-market ticket sizes and offshore delivery model.

Broad incumbents

• Infosys: Global IT services giant offering ERP implementation, digital transformation and managed services — overlaps broadly with Primacy's enterprise ERP and SaaS migration offerings as a much larger incumbent.
• Tata Consultancy Services: Largest Indian IT services firm with deep ERP/CRM practice and global enterprise relationships — competes for the same large-scale digital transformation mandates that Primacy's enterprise clients represent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/primacyinfotech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Primacy Infotech Private Limited