What Henderson Behavioral Health does

Henderson Behavioral Health is a private, not-for-profit community behavioral healthcare system founded in 1953 and headquartered in Lauderdale Lakes, Florida. It is the oldest and largest community-based behavioral health provider in South Florida, operating more than 20 service locations across Broward, Palm Beach, Brevard, and Osceola/Polk counties. In 2023, the organization assisted more than 27,000 individuals — 7,000 of them children — and delivered more than 600,000 services annually, reporting 94% client satisfaction.

Its service continuum spans crisis intervention (24/7 Mobile Crisis Response Teams, a Centralized Receiving Center for walk-in adult services, and a Crisis Stabilization Unit opened in 2021), adult outpatient and psychosocial rehabilitation, youth and family services, supported housing programs, supported employment, primary care screening, student counseling at Nova Southeastern University, and veteran services through the Mission United VICTORY Program and The Poppy Project. Specialized offerings include the Early Identification/First Episode Psychosis Program and the Wilson Gardens Transitional Independent Living Project for foster-care youth aging out of the system. As a safety-net provider, Henderson serves anyone regardless of ability to pay via a sliding-fee schedule and accepts Medicare, Medicaid, and CHIP.

Henderson maintains CARF's highest Level of Accreditation continuously since 1992 and in January 2024 became the second organization ever accredited as a Certified Community Behavioral Health Clinic (CCBHC) in the United States. The underlying technology stack is administrative rather than differentiated: Netsmart Avatar NX for electronic health records across all locations and an enterprise VOIP phone system with 4-digit dialing between the 20 sites. Revenue is generated through a hybrid of government contracts and grants (SAMHSA, state funding, and philanthropic foundations such as the Salah, Leo Goodwin, Jim Moran, and Community Foundation of Broward), insurance reimbursement from Medicare/Medicaid/CHIP, individual and corporate donations, and planned-giving vehicles. The organization is governed by a community Board of Directors chaired by David Cooley (as of January 2024), with Dr. Steven Ronik, Ed.D. serving as CEO.

Name

Henderson Behavioral Health

Legal name

Henderson Behavioral Health

Website

https://hendersonbh.org

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Henderson Behavioral Health is a 501(c)-style not-for-profit behavioral healthcare system in South Florida operating 20+ locations, serving 27,000+ individuals annually with crisis, outpatient, housing, youth, and veteran services under a safety-net, sliding-fee model.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Other Residential Care Facilities (6239)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industries

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)

Keywords

• Behavioral health services
• Mental health treatment
• Crisis intervention services
• Community mental health
• Substance use treatment

Headquarters

HQ city

Lauderdale By The Sea

HQ country

United States

HQ region

North America

Offices20 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Contracts & Grants: Henderson receives substantial funding from government sources including state funding, federal SAMHSA grants for CCBHC designation, and grants from foundations such as the Jim Moran Foundation ($210,000), Publix Super Markets Charities ($15,000), and Simply Healthcare investments
2. Insurance Reimbursement: Revenue from Medicare, Medicaid, and Children's Health Insurance Program coverage for services rendered. Sliding fee schedule available for uninsured/underinsured patients based on family size and income
3. Donations & Charitable Contributions: Individual donations, corporate partnerships, and foundation grants including the Salah Foundation $100,000 Challenge Grant and Leo Goodwin Foundation $250,000 donation. Monthly donor programs and corporate partner sponsorships
4. Planned Giving: Estate planning vehicles including bequests, charitable gift annuities, charitable remainder trusts, charitable lead trusts, and life insurance/IRA beneficiary designations

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Henderson Behavioral Health is a not-for-profit community-based behavioral healthcare system delivering crisis intervention, outpatient mental health and substance use treatment, youth and family services, supported housing, supported employment, primary care screening, and veteran-focused services. Programs are operated at 20+ physical locations across South Florida and supplemented by 24/7 mobile response teams and walk-in centralized receiving.

Product overview

Henderson Behavioral Health operates as a comprehensive community-based not-for-profit behavioral healthcare system providing a continuum of services across South Florida. The organization offers multiple interconnected programs including crisis services (Mobile Response Teams, Crisis Stabilization Unit, Centralized Receiving Center), youth and family services, adult outpatient and psychosocial rehabilitation, housing services, community support, student counseling, primary care screening, supported employment, and specialized veteran services through the VICTORY Program. The organization also runs the Early Identification/First Episode Psychosis Program and The Poppy Project community initiative. Services are delivered at approximately 20 locations throughout South Florida, with the organization maintaining CARF accreditation at the highest level since 1992 and becoming the second accredited Certified Community Behavioral Health Clinic (CCBHC) in the nation in 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Mission United Victory Program: Free services for Active or Veteran Military, Guard or Reserve Members and their families, providing information on veteran services, educational workshops on mental health topics, and individual and relationship therapy.
• The Poppy Project
• VICTORY Program

Products and services

• Crisis Services 24/7 crisis intervention services including Mobile Response Teams for adults and youth, providing immediate behavioral health support during emergencies.
• Youth & Family Services Outpatient clinical services, case management, and youth services including programs for children and adolescents experiencing mental health or substance use challenges.
• Adult Outpatient & Psychosocial Rehabilitation Outpatient mental health services and psychosocial rehabilitation programs for adults, including individual therapy, group therapy, and psychiatric services.
• Housing Services Supported housing programs including Rainbow Villas/COURT Project, Parkside House/Forensic RTF, The Summit Apartments, Chalet Apartments, and Wilson Gardens Transitional Independent Living Project for populations including formerly homeless individuals and youth aging out of foster care.
• Community Support Services Case management, forensic services, FACT (Fidelity to the Community Approach) teams, and community-based support programs to help individuals maintain stability in the community.
• Student Counseling Services Counseling services provided at educational institutions including Nova Southeastern University and other schools in South Florida.
• Primary Care Services Integrated primary care screening and monitoring services as part of comprehensive behavioral healthcare.
• Veteran Services (VICTORY Program) Free mental health services for veterans, active-duty military, National Guard and Reserve members, and their families including outreach, education, workshops, and individual/relationship therapy. Funded through a United Way grant.
• Centralized Receiving System Centralized Receiving Center providing walk-in services for adults 18 years and above for assessment and connection to appropriate level of care.
• Supported Employment Employment support services helping individuals with behavioral health conditions prepare for, obtain, and maintain employment.
• Crisis Stabilization Unit (CSU) Short-term, intensive treatment and stabilization facility for individuals experiencing psychiatric or mental health crises, operating 24 hours a day, 7 days a week. New facility opened in 2021 at 300 SW 27th Avenue, Fort Lauderdale.
• Early Identification/First Episode Psychosis Program Specialized program for young people and adults experiencing their first psychotic episode, designed to provide early intervention to reduce trauma from subsequent episodes. Funded in part by a Salah Foundation $100,000 Challenge Grant.
• Telehealth Services Formal telehealth service delivery with Telehealth Consent and Guidelines documentation enabling remote behavioral healthcare visits.

Quantifiable outcome

• 94% client satisfaction rate with Henderson's services
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Simply HealthcarecoreStrategic or Co-development Partner · 20 August 2024Simply Healthcare investment connecting Henderson Behavioral Health with Florida State University's first-of-its-kind pilot 'Trauma Aware' certification program.
• Galleria Fort LauderdalecoreGTM or Marketing PartnerGalleria Fort Lauderdale presenting The Poppy Project Pop-Up Living Garden September 10 - November 10, 2026, to honor veterans and raise funds for mental health services.
• Florida State UniversitycoreStrategic or Co-development PartnerPartnership with FSU for first-of-its-kind pilot 'Trauma Aware' certification program, with Simply Healthcare facilitating the connection.
• NetsmartcoreTechnology or IntegrationEHR and technology provider. Henderson uses Netsmart's Avatar NX platform for electronic health records across all locations. Netsmart is a founding member of the Behavioral Health IT (BHIT) Coalition.
• FedEx CorporationminorGTM or Marketing PartnerApproximately 70 FedEx employees participated in 'Done In A Day' project reviving Henderson's 'Seeds of Hope Garden' and painting group homes.
• Alpha Kappa Alpha Sorority - Zeta Rho Omega ChapterminorGTM or Marketing PartnerPartnered with Healthy Start Program for parenting and pregnant mothers, conducted diaper drive, presented $500 in gift cards, and decorated picture frames.
• Stone of Hope ProgramcoreStrategic or Co-development PartnerPartner in the veteran services team approach, providing assistance for getting VA Benefits.
• Urban League of Broward CountycoreStrategic or Co-development PartnerPartner in veteran services team approach, providing case management and some financial assistance.
• National Council for Behavioral HealthcoreStrategic or Co-development PartnerHenderson participates in Mental Health First Aid program administered by National Council. Over 1.5 million people trained through this network.
• Memorial Healthcare SystemcoreStrategic or Co-development PartnerCommunity Partner honoree at Henderson's Mind Body Soul-utions Gala; co-sponsor with Berger Singerman, BankUnited, and others.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Banyan Health Systems: South Florida-based nonprofit behavioral health and primary care provider offering crisis stabilization, outpatient, residential, and integrated care. Highly comparable operating model and geography, with overlapping services in Miami-Dade and Broward counties.
• New Horizons of the Treasure Coast: Florida community-based nonprofit behavioral health provider serving the Treasure Coast and surrounding counties with crisis, outpatient, housing, and substance use services. Operates a similar safety-net, multi-county model overlapping with Henderson's Palm Beach and Treasure Coast footprint.
• Aspire Health Partners: Central Florida nonprofit behavioral health provider offering crisis stabilization, residential, outpatient, and substance use treatment across multiple counties. Comparable full-continuum community model and comparable scale, including CCBHC and CARF-accredited operations.
• Centerstone: National nonprofit behavioral health provider operating across multiple states with crisis, outpatient, residential, and CCBHC services. Comparable mission-driven, full-continuum model with broader geographic reach than Henderson.
• Jewish Family & Community Services of Broward: South Florida nonprofit offering outpatient behavioral health, counseling, and case management. Comparable mission-driven, sliding-fee community model in the same geography with overlapping outpatient mental health services.
• Coastal Behavioral Healthcare: Sarasota, Florida-based nonprofit behavioral health provider with crisis stabilization, outpatient, residential, and housing services. Operates an analogous safety-net community model with CARF accreditation and similar service mix to Henderson.

Regional players

• Camillus Health Concern: Miami-based nonprofit providing integrated behavioral health and primary care to underserved populations. Comparable mission and safety-net model, but focused on Miami-Dade rather than Broward, with somewhat different service mix.

Broad incumbents

• Broward Health: Regional public hospital system serving Broward County with inpatient psychiatric and behavioral health services. Overlaps with Henderson's crisis and acute care work but as part of a broader acute-care portfolio.
• Acadia Healthcare: National for-profit operator of behavioral health facilities including psychiatric hospitals and residential treatment centers. Operates a similar service mix but at national scale, with a fundamentally different (for-profit, equity-funded) business model.
• Memorial Healthcare System: Large South Florida hospital system that operates behavioral health services and is a Henderson community partner. Broader incumbent with overlapping psychiatric and crisis capabilities as part of a much larger portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/HendersonHlth
• Facebookfacebook.com/HendersonBehavioralHealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Henderson Behavioral Health