CBNCloud

What CBNCloud does

CBNCloud is an Indonesian cloud computing service provider operating as a brand under PT Cyberindo Mega Persada, headquartered in South Jakarta (Cyber 2 Tower). The company delivers Infrastructure as a Service (IaaS) centered on cloud server products, supplemented by managed services and 24/7 technical support, running on its own Tier 3 data center infrastructure with a 99.8% SLA uptime guarantee (maximum downtime of 3 hours 36 minutes per 30 calendar days). CBNCloud holds ISO 27001-class certification for information security and integrates with major technology platforms including Microsoft 365, Google Workspace, Coremail, cPanel, Plesk, and Proxmox to offer bundled productivity, email, web hosting, and virtualization solutions. The company employs 101-250 people and operates exclusively in the Indonesian domestic market.

The company's target customer base is Indonesian organizations ranging from SMBs to enterprises that require cloud infrastructure without managing physical hardware, addressing pain points around IT cost optimization, data security, uptime, and shortage of in-house IT expertise. Its business model is subscription-based recurring revenue with a one-time registration/installation fee plus monthly subscription charges under 12-month auto-renewing contracts, with both postpaid (monthly billing by the 25th, with SLA-based downtime compensation) and prepaid billing options available; pricing is quote-based and not publicly disclosed.

CBNCloud's go-to-market combines a direct sales team (phone, email, web contact) for enterprise buyers, a self-service member center portal for SMB/individual customers, and channel partnerships with technology vendors for cross-promotion and integrated delivery. Marketing is executed through content (articles and a wiki knowledge base), events and webinars on cloud/digital transformation topics, email outreach, and partner co-marketing. The company has no disclosed funding rounds, M&A activity, or named customer logos, and no AI/ML capabilities are evidenced in the available data.

Name

CBNCloud

Legal name

PT Cyberindo Mega Persada

Website

https://cbncloud.co.id

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

CBNCloud is an Indonesian cloud computing service provider offering Infrastructure as a Service, managed services, and 24/7 support from Tier 3 data centers with a 99.8% SLA, serving SMBs and enterprises across Indonesia under parent PT Cyberindo Mega Persada.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

akta.pro secondary industries

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Network, Infrastructure & Data Center Integration (BPAEAAAK), Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)

Keywords

• Cloud infrastructure services
• Managed cloud services
• Infrastructure as a Service
• Cloud server hosting
• Business IT support

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Cloud Infrastructure Services (IaaS): Subscription-based cloud infrastructure services including cloud servers, data storage, and network server facilities for customer business operations. Customers pay registration fees, installation fees (one-time upfront), and monthly subscription fees.
2. Managed Services: Managed IT services with 24/7 expert support for business IT infrastructure management, offered as part of cloud service packages.
3. Value-Added Services: Additional services including email and collaboration tools, security licenses, backup and disaster recovery, development services, and integrations with various platforms (cPanel, Plesk, Proxmox, etc.).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

CBNCloud provides Infrastructure as a Service (IaaS) cloud computing solutions for Indonesian businesses, including cloud server infrastructure, managed IT services with 24/7 certified expert support, and value-added services such as email, collaboration, security, and backup. Services are delivered from a Tier 3 data center in Indonesia with an SLA-backed 99.8% uptime guarantee on a subscription basis.

Product overview

CBNCloud is an Indonesia-based cloud computing solutions provider operated by PT Cyberindo Mega Persada, offering Infrastructure as a Service (IAAS) products. The product portfolio centers on Cloud Server solutions for cloud computing infrastructure, complemented by Managed Service offerings for ongoing IT infrastructure management, and Support Service for 24/7 technical assistance. The company operates Tier 3 data center facilities and provides services designed for Indonesian businesses seeking reliable cloud infrastructure with expert managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Server Cloud server infrastructure service (IaaS) that provides reliable, scalable computing resources for businesses, offering improved efficiency, security, and flexibility without the need to manage physical hardware. Targeted at Indonesian businesses.
• Managed Service Managed IT infrastructure service with 24/7 support delivered by certified technical experts to handle and maintain business IT operations. Included as part of cloud service packages or available as an add-on.
• Support Service 24/7 customer support service staffed by certified professionals to assist customers in managing their business IT infrastructure.

Quantifiable outcome

• SLA 99.8% uptime guarantee (maximum downtime of 3 hours 36 minutes per 30 days)

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Microsoft 365coreTechnology or IntegrationMicrosoft 365 integration partnership offering productivity and collaboration tools to CBNCloud customers. Joint promotional campaigns and bundled service offerings available.
• CoremailcoreTechnology or IntegrationCoremail email solution partnership providing secure and reliable business email services. Promotional bundles and integration with CBNCloud infrastructure services.
• cPanelcoreTechnology or IntegrationcPanel web hosting control panel integration offering simplified website and server management for CBNCloud customers. Technical support and promotional offerings.
• PleskcoreTechnology or IntegrationPlesk web platform integration providing website management, security, and development tools. Includes how-to guides and wiki documentation for CBNCloud users.
• ProxmoxcoreTechnology or IntegrationProxmox virtualization platform partnership for enterprise server solutions. Integrated with CBNCloud infrastructure offerings.
• GWS (Google Workspace)coreTechnology or IntegrationGoogle Workspace integration partnership offering cloud productivity and collaboration tools. Joint promotions and bundled services.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• DigitalOcean: Global SMB-focused IaaS provider targeting developers and small businesses with cloud servers, managed databases, and Kubernetes — comparable SaaS-style pricing and SMB GTM, often cited by SMBs choosing between local and global providers.
• Telkom Indonesia (Telkom Cloud / NeuCentrIX): Largest Indonesian telco with nationwide data centers and cloud offerings (vCloud, NeuCentrIX, managed services); a dominant local incumbent whose scale and telco bundle overshadows CBNCloud's niche.
• Alibaba Cloud Indonesia: Global hyperscaler with a local Indonesian presence and data center, providing elastic compute, storage, and managed services; competes with CBNCloud for higher-end enterprise workloads while CBNCloud retains local-tail advantage.
• Amazon Web Services (AWS) Indonesia Region: Global IaaS leader with a Jakarta region serving Indonesian customers; the dominant pricing and capability benchmark that defines the upper bound of competition CBNCloud faces in-country.

Direct peers

• CloudKilat: Indonesian cloud provider offering cloud servers, managed hosting, and value-added services to local SMBs and enterprises — directly comparable in geography, product mix (IaaS + managed services), and target customer.
• IDCloudHost: Indonesia-based cloud and hosting provider selling VPS, cloud servers, and managed services to the same domestic SMB and mid-market segments as CBNCloud, with Indonesian-language support.
• Master Web Network (MasterWEB): Indonesia-based hosting and cloud provider offering cloud servers, managed services, and value-added services to local SMB and enterprise clients, with overlapping GTM approach.
• Biznet Giga (Biznet Cloud): Indonesian telco and data-center operator with a Biznet Cloud IaaS business, overlapping CBNCloud in Tier-equivalent data centers, IaaS, and managed services for Indonesian enterprises.

Emerging players

• Niagahoster (Hostinger brand, formerly local): Indonesian-focused hosting and cloud-server provider serving SMBs; shares the local Indonesian SMB segment and language but primarily at the hosting/lower-end of the cloud stack.

Regional players

• Lintasarta (Data Center & Cloud): Indonesian data-center and managed-services operator with cloud IaaS offerings and a heavy enterprise/regulated-industries focus; competes with CBNCloud for tiered data-center and managed-services workloads in Indonesia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cbncloud

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBNCloud