CBNCloud
CBNCloud is an Indonesian cloud computing service provider offering Infrastructure as a Service, managed services, and 24/7 support from Tier 3 data centers with a 99.8% SLA, serving SMBs and enterprises across Indonesia under parent PT Cyberindo Mega Persada.
- Company typePrivate
- Founded2011
- HeadquartersJakarta, Indonesia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What CBNCloud does
CBNCloud is an Indonesian cloud computing service provider operating as a brand under PT Cyberindo Mega Persada, headquartered in South Jakarta (Cyber 2 Tower). The company delivers Infrastructure as a Service (IaaS) centered on cloud server products, supplemented by managed services and 24/7 technical support, running on its own Tier 3 data center infrastructure with a 99.8% SLA uptime guarantee (maximum downtime of 3 hours 36 minutes per 30 calendar days). CBNCloud holds ISO 27001-class certification for information security and integrates with major technology platforms including Microsoft 365, Google Workspace, Coremail, cPanel, Plesk, and Proxmox to offer bundled productivity, email, web hosting, and virtualization solutions. The company employs 101-250 people and operates exclusively in the Indonesian domestic market.
The company's target customer base is Indonesian organizations ranging from SMBs to enterprises that require cloud infrastructure without managing physical hardware, addressing pain points around IT cost optimization, data security, uptime, and shortage of in-house IT expertise. Its business model is subscription-based recurring revenue with a one-time registration/installation fee plus monthly subscription charges under 12-month auto-renewing contracts, with both postpaid (monthly billing by the 25th, with SLA-based downtime compensation) and prepaid billing options available; pricing is quote-based and not publicly disclosed.
CBNCloud's go-to-market combines a direct sales team (phone, email, web contact) for enterprise buyers, a self-service member center portal for SMB/individual customers, and channel partnerships with technology vendors for cross-promotion and integrated delivery. Marketing is executed through content (articles and a wiki knowledge base), events and webinars on cloud/digital transformation topics, email outreach, and partner co-marketing. The company has no disclosed funding rounds, M&A activity, or named customer logos, and no AI/ML capabilities are evidenced in the available data.
CBNCloud firmographics
Firmographics- Name
- CBNCloud
- Legal name
- PT Cyberindo Mega Persada
- Website
- https://cbncloud.co.id
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CBNCloud is an Indonesian cloud computing service provider offering Infrastructure as a Service, managed services, and 24/7 support from Tier 3 data centers with a 99.8% SLA, serving SMBs and enterprises across Indonesia under parent PT Cyberindo Mega Persada.
- Ownership category
- akta.pro rank
CBNCloud industry classification
Industry- Product category
- Cloud Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Network, Infrastructure & Data Center Integration (BPAEAAAK), Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)
Keywords
Where CBNCloud is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
CBNCloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Cloud Infrastructure Services (IaaS): Subscription-based cloud infrastructure services including cloud servers, data storage, and network server facilities for customer business operations. Customers pay registration fees, installation fees (one-time upfront), and monthly subscription fees.
- Managed Services: Managed IT services with 24/7 expert support for business IT infrastructure management, offered as part of cloud service packages.
- Value-Added Services: Additional services including email and collaboration tools, security licenses, backup and disaster recovery, development services, and integrations with various platforms (cPanel, Plesk, Proxmox, etc.).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud Server Infrastructure packages |
| Subscription | Monthly | Managed Services with expert support |
| Subscription | Monthly | Postpaid billing system |
| Usage-based | Pay-as-you-go | Prepaid billing system |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
CBNCloud product offering
Product offeringCore offering
CBNCloud provides Infrastructure as a Service (IaaS) cloud computing solutions for Indonesian businesses, including cloud server infrastructure, managed IT services with 24/7 certified expert support, and value-added services such as email, collaboration, security, and backup. Services are delivered from a Tier 3 data center in Indonesia with an SLA-backed 99.8% uptime guarantee on a subscription basis.
Product overview
CBNCloud is an Indonesia-based cloud computing solutions provider operated by PT Cyberindo Mega Persada, offering Infrastructure as a Service (IAAS) products. The product portfolio centers on Cloud Server solutions for cloud computing infrastructure, complemented by Managed Service offerings for ongoing IT infrastructure management, and Support Service for 24/7 technical assistance. The company operates Tier 3 data center facilities and provides services designed for Indonesian businesses seeking reliable cloud infrastructure with expert managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Server Cloud server infrastructure service (IaaS) that provides reliable, scalable computing resources for businesses, offering improved efficiency, security, and flexibility without the need to manage physical hardware. Targeted at Indonesian businesses.
- Managed Service Managed IT infrastructure service with 24/7 support delivered by certified technical experts to handle and maintain business IT operations. Included as part of cloud service packages or available as an add-on.
- Support Service 24/7 customer support service staffed by certified professionals to assist customers in managing their business IT infrastructure.
Quantifiable outcome
- SLA 99.8% uptime guarantee (maximum downtime of 3 hours 36 minutes per 30 days)
Companies that use CBNCloud
Customer profileSegments2 records
Ideal customer profiles2 records
CBNCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CBNCloud partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Microsoft 365coreMicrosoft 365 integration partnership offering productivity and collaboration tools to CBNCloud customers. Joint promotional campaigns and bundled service offerings available.
- CoremailcoreCoremail email solution partnership providing secure and reliable business email services. Promotional bundles and integration with CBNCloud infrastructure services.
- cPanelcorecPanel web hosting control panel integration offering simplified website and server management for CBNCloud customers. Technical support and promotional offerings.
- PleskcorePlesk web platform integration providing website management, security, and development tools. Includes how-to guides and wiki documentation for CBNCloud users.
- ProxmoxcoreProxmox virtualization platform partnership for enterprise server solutions. Integrated with CBNCloud infrastructure offerings.
- GWS (Google Workspace)coreGoogle Workspace integration partnership offering cloud productivity and collaboration tools. Joint promotions and bundled services.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
CBNCloud competitors and assessment
Company assessmentBroad incumbents
- DigitalOcean: Global SMB-focused IaaS provider targeting developers and small businesses with cloud servers, managed databases, and Kubernetes — comparable SaaS-style pricing and SMB GTM, often cited by SMBs choosing between local and global providers.
- Telkom Indonesia (Telkom Cloud / NeuCentrIX): Largest Indonesian telco with nationwide data centers and cloud offerings (vCloud, NeuCentrIX, managed services); a dominant local incumbent whose scale and telco bundle overshadows CBNCloud's niche.
- Alibaba Cloud Indonesia: Global hyperscaler with a local Indonesian presence and data center, providing elastic compute, storage, and managed services; competes with CBNCloud for higher-end enterprise workloads while CBNCloud retains local-tail advantage.
- Amazon Web Services (AWS) Indonesia Region: Global IaaS leader with a Jakarta region serving Indonesian customers; the dominant pricing and capability benchmark that defines the upper bound of competition CBNCloud faces in-country.
Direct peers
- CloudKilat: Indonesian cloud provider offering cloud servers, managed hosting, and value-added services to local SMBs and enterprises — directly comparable in geography, product mix (IaaS + managed services), and target customer.
- IDCloudHost: Indonesia-based cloud and hosting provider selling VPS, cloud servers, and managed services to the same domestic SMB and mid-market segments as CBNCloud, with Indonesian-language support.
- Master Web Network (MasterWEB): Indonesia-based hosting and cloud provider offering cloud servers, managed services, and value-added services to local SMB and enterprise clients, with overlapping GTM approach.
- Biznet Giga (Biznet Cloud): Indonesian telco and data-center operator with a Biznet Cloud IaaS business, overlapping CBNCloud in Tier-equivalent data centers, IaaS, and managed services for Indonesian enterprises.
Emerging players
- Niagahoster (Hostinger brand, formerly local): Indonesian-focused hosting and cloud-server provider serving SMBs; shares the local Indonesian SMB segment and language but primarily at the hosting/lower-end of the cloud stack.
Regional players
- Lintasarta (Data Center & Cloud): Indonesian data-center and managed-services operator with cloud IaaS offerings and a heavy enterprise/regulated-industries focus; competes with CBNCloud for tiered data-center and managed-services workloads in Indonesia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CBNCloud social profiles
Digital presenceCBNCloud compliance and trust
Trust signalCompliance1 record
CBNCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
CBNCloud leadership team
Management profileNumber of profiles
CBNCloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CBNCloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CBNCloud
What does CBNCloud do?
CBNCloud provides Infrastructure as a Service (IaaS) cloud computing solutions for Indonesian businesses, including cloud server infrastructure, managed IT services with 24/7 certified expert support, and value-added services such as email, collaboration, security, and backup. Services are delivered from a Tier 3 data center in Indonesia with an SLA-backed 99.8% uptime guarantee on a subscription basis.
Is CBNCloud a public or private company?
CBNCloud is a private company. It is classified as corporate owned and is currently operating.
When was CBNCloud founded?
CBNCloud was founded in 2011. It employs 101 to 250 people.
Where is CBNCloud based?
CBNCloud is headquartered in Jakarta, Indonesia, in the Asia region.
How does CBNCloud make money?
Three revenue lines are on record. Cloud Infrastructure Services (IaaS) is the primary driver. The others are managed Services and value-Added Services.
Who are CBNCloud's main competitors?
Broad incumbents on record are DigitalOcean, Telkom Indonesia (Telkom Cloud / NeuCentrIX), Alibaba Cloud Indonesia and Amazon Web Services (AWS) Indonesia Region. Direct peers are CloudKilat, IDCloudHost, Master Web Network (MasterWEB) and Biznet Giga (Biznet Cloud). Niagahoster (Hostinger brand, formerly local) is listed as an emerging player. Lintasarta (Data Center & Cloud) is listed as a regional player.
Does CBNCloud have an API?
No public API is recorded for CBNCloud.
What industry is CBNCloud in?
CBNCloud's product category is Cloud Infrastructure Services. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 5182 and its SIC code is 7370.