WorldWide Medical

What WorldWide Medical does

WorldWide Medical Assurance, Ltd. Corp. (WWMA) is a Panama-based insurance carrier that provides international health, life, and income protection coverage to individuals, families, and corporate/employer groups across Latin America and select international markets including Spain, Puerto Rico, and Colombia. The company began operations in 2006 as the insurance arm of WorldWide Group (founded 1999 by Chairman Zanoni Selig) and is regulated by the Superintendencia de Seguros y Reaseguros de Panamá. WWMA reported $116 million in written premiums at year-end 2023 (20% growth) with a 12.0% return on capital, and holds A- (Excellent) from AM Best and AA-(pan) from Fitch Ratings (upgraded June 2025). DEG (Deutsche Investitions- und Entwicklungsgesellschaft, a KfW Group subsidiary) holds an equity stake, providing institutional-grade financial backing.

WWMA's core product suite comprises international health insurance plans (Planes de Salud), Spain-specific plans leveraging DKV Seguros' network (250+ hospitals, 50,000 medical offices), life insurance plans (Planes de Vida) including the Security Silver individual and Security Empresarial collective plans launched in 2025, and income protection/disability coverage (Protección de Ingresos). The company's distribution runs exclusively through licensed insurance brokers and intermediaries (corredores), with no direct-to-consumer channel. Top-performing brokers are recognized through the annual WorldWide Awards gala, and multiple producers have achieved MDRT (Million Dollar Round Table) distinction. In 2025, WWMA launched WorldWide Express, a web-based platform enabling brokers to digitally issue life insurance policies — the company's primary digital tooling investment.

The company's value proposition rests on a global provider network of 8,000 hospitals accessed via Concierge Services that handle provider orientation, medical appointment management, pre-certifications, teleconsultations (Teleconsulta WW, launched 2019), verification-of-benefits processing, second medical opinions, and 24/7 travel assistance. Strategic reinsurance partnerships with top-tier international reinsurers and the DKV partnership in Spain provide risk protection and international capability extension. Geographic reach spans five core markets (Panama, Dominican Republic, Guatemala, Paraguay, Bolivia) plus Spain, Puerto Rico, and Colombia via partners. Leadership consists of Gerente General Betty de Cyjon (appointed July 2023 from internal promotion), Chairman Zanoni Selig (40+ years industry, founder), and VP Comercial Lilian Batista (Panama sales lead).

Name

WorldWide Medical

Legal name

WorldWide Medical Assurance, Ltd. Corp.

Website

https://wwmedicalassurance.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

WorldWide Medical Assurance is a Panama-based international health, life, and income protection insurer serving individuals, families, and corporate groups across Latin America (Panama, Dominican Republic, Guatemala, Paraguay, Bolivia) plus Spain, Colombia, and Puerto Rico, distributing exclusively through licensed brokers backed by an 8,000-hospital global provider network and A-/AA-(pan) financial strength ratings.

Ownership category

akta.pro rank

Product category

International Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Life Insurance (6311), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

International/Expatriate Individual Health Insurance (FSAIAEAH)

akta.pro secondary industry

International/Expat Critical Illness & Hospital Indemnity (FSAIAKAJ)

Keywords

• International health insurance
• Life insurance
• Income protection insurance
• Insurance brokerage services
• Medical concierge services

Headquarters

HQ city

Panama City

HQ country

Panama

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. International Health Insurance Premiums: Recurring insurance premiums from international health insurance policies covering medical expenses across a global network of hospitals, offered as individual and group/collective plans.
2. Life Insurance Premiums: Recurring life insurance premiums from individual life insurance policies, including products like Security Silver (individual) and Security Empresarial (collective).
3. Income Protection / Disability Insurance Premiums: Recurring premiums from income protection plans covering inability to earn income due to accident or illness, including monthly disability income benefits, death benefits, and accidental death/dismemberment coverage.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

WorldWide Medical underwrites and distributes international health insurance, individual and group life insurance, and income protection (disability) policies across Latin America. Products are sold exclusively through a licensed broker network and supported by a Concierge Services platform (medical appointments, pre-certifications, teleconsultations, second medical opinions, travel assistance) and the WorldWide Express digital issuance platform, leveraging a global network of 8,000 hospitals and partnerships with DKV Seguros (Spain) and top-tier reinsurers.

Product overview

WorldWide Medical operates as an international health and life insurance provider offering a portfolio of insurance products and services across Latin America. The core product suite includes Planes de Salud (international health plans) and Planes de Vida (life insurance), supplemented by specialized offerings like Planes Salud España for Spain coverage and Plan Protección de Ingresos for disability coverage. In 2025, the company launched Security Empresarial (group plans) and Security Silver (individual plans) to expand its market coverage. The product ecosystem is supported by Servicios Concierge (provider orientation, medical appointments, pre-certifications, teleconsultations, VOB processing, second opinions, and travel assistance) and a global provider network of 8,000 hospitals. WorldWide Express serves as the digital platform for policy issuance.

Differentiator

Problem solved

Functional benefit

Products and services

• Planes de Salud (International Health Insurance Plans)

Quantifiable outcome

• Return on capital of 12.0% as of year-end 2023
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered minor and core.

• CAC Multi-ServicesminorImplementation/ SI/ Consulting Partner · 1 January 2025CAC Multi-Services serves as the contact center and service coordination partner for WorldWide Medical's concierge services, handling teleconsultations, authorizations, VOB processing, and second medical opinion coordination for policyholders in the United States and internationally.
• DKV Seguros (ERGO/Munich Re Group)coreStrategic or Co-development Partner · 1 January 2023DKV Seguros, part of ERGO Group (100% owned by Munich Re AG, a world-leading reinsurer), provides access to a network of over 250 hospitals and 50,000 medical offices in Spain. WorldWide Medical's Spain plans (Exclusividad and Excelencia) leverage DKV's network for insured members requiring hospitalization or medical consultations in Spain, with additional benefits for airfare and lodging.
• Top-tier Reinsurance CompaniescoreOthersWorldWide Medical maintains strategic alliances with leading international reinsurance companies (reaseguradoras de primer nivel), providing risk protection and supporting the company's strong financial stability and underwriting capacity.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GeoBlue (Blue Cross Blue Shield): GeoBlue specializes in international health insurance for expatriates, travelers, and globally mobile individuals with a global provider network — a close comparable in product scope, network-based value proposition, and target customer.
• VUMI Group: VUMI is an international health insurance carrier headquartered in the Americas focused on Latin American expatriates and global citizens — a direct competitor in WWMA's core geographies with similar international health product offerings.
• Bupa Global: Bupa Global is one of the world's largest international health insurance providers serving expatriates and globally mobile individuals with a multi-country hospital network — closely matching WWMA's international health offering and broker-led distribution model.
• Allianz Care: Allianz Care offers international health, life, and disability insurance for expatriates and international employees — overlapping directly with WWMA's Planes de Salud, Planes de Vida, and Protecci\u00f3n de Ingresos portfolios.
• International Medical Group (IMG): IMG provides international health, life, and disability insurance products for individuals, families, and groups globally; directly comparable in product mix (health, life, income protection) and broker-distribution model.
• Cigna Global Health: Cigna Global provides individual and group international health insurance plans to expatriates and globally mobile employees; directly comparable to WWMA's Planes de Salud and Security Empresarial products across similar customer segments.

Emerging players

• Global Excel Management: Global Excel is a cost-containment and claims-management partner for international health insurers; comparable in the concierge/coordination services adjacent to WWMA's Servicios Concierge platform and serving similar international payer clients.

Broad incumbents

• Aetna International (CVS Health): Aetna International, part of CVS Health, offers global health benefits and international health insurance to expatriates — a broader-incumbent peer that competes in the same space but as part of a much larger US health insurance portfolio.

Regional players

• Pan-American Life Insurance Group (PALIG): PALIG is a major life and health insurer across Latin America and the Caribbean — comparable to WWMA's regional footprint and life/health product mix, though primarily serving Latin America rather than the global expatriate niche.
• ASSA Compa\u00f1\u00eda de Seguros: ASSA is one of Panama's largest insurance carriers offering life, health, and general insurance across Central America — a regional comparable competing for the same Panamanian and Central American customer base as WWMA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCaBUM460_UdjzMb05kSBWmw
• Facebookfacebook.com/WWMedicalAssurance
• LinkedInlinkedin.com/company/worldwide-medical-assurance
• Instagraminstagram.com/weareworldwidegroup

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WorldWide Medical