CHI Mercy Health Mercy Medical Center

What CHI Mercy Health Mercy Medical Center does

CHI Mercy Health Mercy Medical Center is a nonprofit community hospital located at 2700 NW Stewart Parkway in Roseburg, Oregon, serving as the primary acute-care provider for Douglas County. Founded over a century ago (circa 1909), the organization operates a full-service hospital campus delivering emergency services, surgery, diagnostic imaging, laboratory, infusion, wound healing, rehabilitation, heart services, behavioral health, sleep medicine, respiratory care, hospice, palliative care, and maternal/infant care through its Family BirthPlace. The hospital is a member of CommonSpirit Health, one of the largest national health systems in the United States, which supplies shared clinical resources, technology investments, and coordinated care infrastructure to the local delivery setting.

The service portfolio spans roughly 17 clinical lines organized into four pillars: Emergency & Critical Care, Diagnostics & Treatment, Recovery & Support, and Programs & Centers. Supporting infrastructure includes a digital Patient Portal, a public-facing cost estimator and price transparency platform meeting No Surprises Act requirements, and a financial assistance program for uninsured patients. Mercy Foundation, a wholly-owned fundraising subsidiary established in 1973, addresses unmet community health needs through donor engagement. The organization maintains Joint Commission accreditation alongside HIPAA, HITECH, and federal non-discrimination compliance.

Commercially, CHI Mercy Health generates revenue through patient services billed via insurance, Medicare, Medicaid, and direct patient payment under a fee-for-service model. The patient base is concentrated in Douglas County, Oregon, with no competing acute-care hospital of comparable scale in the immediate service area. Headcount is reported in the 1,001–5,000 range, and leadership includes E.J. Kuiper as President and CEO. Strategic positioning rests on local accessibility, institutional trust built over 100+ years, and the back-office and clinical resource leverage afforded by CommonSpirit Health affiliation.

Name

CHI Mercy Health Mercy Medical Center

Legal name

CHI Mercy Medical Center

Website

https://chimercyhealth.com

Company type

Private

Founded year

1909

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CHI Mercy Health is a nonprofit community hospital in Roseburg, Oregon, serving as the primary acute-care provider for Douglas County. Operating for over 100 years, it is a member of CommonSpirit Health and delivers a full range of inpatient, outpatient, emergency, and specialty services to local residents.

Ownership category

akta.pro rank

Headquarters

HQ city

Roseburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Primary revenue stream from providing medical services including emergency care, surgery, diagnostics, rehabilitation, and specialty programs. Services are billed through insurance, Medicare/Medicaid, and direct patient payment. Pricing includes cost estimator tools and financial assistance programs for uninsured patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CHI Mercy Health Mercy Medical Center is a nonprofit community hospital providing a comprehensive spectrum of acute and specialty medical services to Douglas County, Oregon residents. Its offerings span emergency and critical care, surgery, diagnostic imaging, laboratory, rehabilitation, hospice, palliative, cardiac, behavioral health, sleep, respiratory, and maternal/infant services. Operating as a member of CommonSpirit Health, the hospital delivers locally accessible care backed by national health system resources, including a patient portal, cost estimation tools, and financial assistance programs.

Product overview

CHI Mercy Health is a nonprofit hospital system serving Douglas County, Oregon for over 100 years, operating as part of CommonSpirit Health. The organization offers a comprehensive suite of medical services organized into four main categories: Emergency & Critical Care (Emergency Services, Surgery, Hospitalists), Diagnostics & Treatment (Diagnostic Imaging, Laboratory Services, Infusion Center, Center for Wound Healing), Recovery & Support (Rehabilitation & Therapy, Hospice Services, Palliative Care, Nursing Services), and Programs & Centers (Heart Services, New Strides Joint Center, Behavioral Health, Sleep Center, Respiratory Care, Family BirthPlace). The hospital also provides digital patient services including a Patient Portal for online access to medical records and health management. As part of CommonSpirit Health, the organization brings national system resources to local community care delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Mercy Foundation: Founded in 1973, works to identify and fill unmet healthcare needs of Douglas County residents

Products and services

• Emergency Services

Quantifiable outcome

• Community health needs addressed through Mercy Foundation partnership since 1973

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CommonSpirit HealthcoreStrategic or Co-development PartnerCHI Mercy Health is a member of CommonSpirit Health, one of the largest national health systems in the United States. This affiliation brings national-level resources, best practices, coordinated care pathways, and administrative infrastructure to the local community hospital setting. The partnership enables sharing of medical expertise, technology investments, and specialized services across the network.
• Mercy FoundationcoreStrategic or Co-development PartnerMercy Foundation has worked since 1973 to identify and fill unmet healthcare needs of Douglas County residents. The foundation conducts fundraising, donor engagement, and community support programs that complement clinical services. Foundation activities support equipment purchases, community health programs, and financial assistance for patients in need.
• DAISY FoundationminorOthersDAISY Award program allows patients and families to nominate nurses who provide extraordinary compassionate care. The international program recognizes nurses for clinical skill and humanity. CHI Mercy Health participates by accepting nominations and recognizing outstanding nursing staff.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Asante: Asante is a nonprofit community health system serving southern Oregon with multiple hospitals and clinics in the Rogue Valley, directly adjacent to CHI Mercy's Douglas County catchment. As a regional community system operating hospitals of similar scale, it is the most direct peer in terms of geography, payer mix, and service-line breadth.
• PeaceHealth: PeaceHealth is a nonprofit Catholic-affiliated health system serving the Pacific Northwest with community hospitals of comparable size and service mix. It shares the faith-based, regional community hospital positioning with CHI Mercy and competes for similar rural and mid-sized markets in Oregon and Washington.
• Samaritan Health Services: Samaritan Health Services operates a network of community hospitals and clinics across Oregon, including critical access and mid-sized facilities. As a nonprofit Oregon regional system with a comparable service-line breadth, it is a direct peer for patient catchment, payer mix, and rural delivery model.
• Adventist Health: Adventist Health is a faith-based nonprofit system operating community hospitals in rural and mid-sized markets across the western U.S. It shares the multi-state community hospital model and faith-based operating posture with CHI Mercy, and competes in similar rural geographies.
• Legacy Health: Legacy Health is a nonprofit Oregon-based system operating hospitals and clinics in the Portland metro and surrounding regions. As another Oregon nonprofit system with comparable community hospital operations, it provides a relevant regional benchmark for service mix and reimbursement dynamics.

Broad incumbents

• Providence Health & Services: Providence is a large nonprofit Catholic-affiliated system operating across the Pacific Northwest with extensive hospital and clinic footprints in Oregon and Washington. While substantially larger than CHI Mercy, it competes for the same regional patient base and represents a broader-incumbent benchmark for nonprofit health system operations.
• Trinity Health: Trinity Health is one of the largest Catholic nonprofit health systems in the U.S., operating community hospitals across multiple states. It shares the faith-based, community-hospital operating model with CHI Mercy but at significantly greater scale, making it a broad-incumbent comparator for system-level strategy.
• Bon Secours Mercy Health: Bon Secours Mercy Health is a large Catholic nonprofit system formed from the merger of Bon Secours Health System and Mercy Health, operating community hospitals across the eastern and midwestern U.S. The Mercy Health heritage in particular shares operational DNA with CHI Mercy and represents a broad-incumbent peer for faith-based community hospital systems.
• Ascension Health: Ascension is one of the largest Catholic nonprofit health systems in the U.S., operating a broad portfolio of community and acute care hospitals nationwide. It shares the faith-based, multi-state nonprofit operating model and serves as a broader-incumbent benchmark for system strategy and capital allocation.
• HCA Healthcare: HCA Healthcare is the largest for-profit hospital operator in the U.S. with hundreds of acute care facilities across urban and suburban markets. While CHI Mercy is a nonprofit rural provider, HCA provides a broad-incumbent benchmark for hospital operating efficiency, service-line strategy, and capital deployment in the U.S. hospital sector.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

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Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHI Mercy Health Mercy Medical Center