East Jordan Family Health Center

What East Jordan Family Health Center does

East Jordan Family Health Center (EJFHC) is a private, nonprofit Federally Qualified Health Center (FQHC) founded in 1976 that delivers integrated primary care, behavioral health, pharmacy, laboratory, radiology, and care management services to residents of Antrim and Charlevoix Counties in Northern Michigan. The organization operates two physical health center locations — one in East Jordan at 601 Bridge Street and one in Bellaire at 4955 S M-88 Highway — each co-located with a retail pharmacy featuring drive-thru service. Patient segments span the full life cycle from pediatrics through geriatrics, with particular emphasis on chronic disease management (diabetes, hypertension, asthma), women's and prenatal care, behavioral health and substance use disorder treatment, and veterans through the SALUTE initiative. Services are delivered under a Patient Centered Medical Home (PCMH) model with same-day appointment availability, telehealth, telepsychiatry, and a 24/7 after-hours nurse triage line operated in partnership with Corewell Health.

The technology foundation is built on standard healthcare IT rather than proprietary platform IP: the NextGen Electronic Medical Record and Medfusion patient portal handle clinical documentation, scheduling, and patient engagement, while the RetinaVue 700 Imager supports diabetic retinal screening and on-site 3D mammography and digital X-ray cover preventive imaging. Clinical pharmacy integration is distinctive — pharmacists work under collaborative practice agreements with prescribing providers to optimize medication therapy management. Strategic partnerships with LabCorp (reference lab), Dental Clinics North (dental referrals), HDNW (community health initiatives), Corewell Health (after-hours triage), and several Michigan community colleges (workforce pipeline) extend the care envelope without expanding owned infrastructure. Quality is tracked against 20 federal Uniform Data System metrics and externally validated through HRSA Health Center Quality Leader Gold (2025), National Quality Leader - Heart Health (2025), and ACE Gold Status (2026) recognitions.

EJFHC's revenue model combines federal Section 330 grant funding under 42 U.S.C. 254b, fee-for-service patient revenue across Medicare, Medicaid, TRICARE, Healthcare.gov Marketplace, and commercial payers, and on-site pharmacy revenue. A sliding fee discount program based on household size and income ensures access for uninsured and underinsured patients, consistent with the FQHC mission. FTCA deemed status provides federal malpractice coverage. Revenue is not publicly disclosed, and the organization operates without parent company ownership, institutional investors, or M&A activity, functioning as a stable, community-governed safety-net provider rather than a growth-stage enterprise.

Name

East Jordan Family Health Center

Legal name

East Jordan Family Health Center

Website

https://ejfhc.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

East Jordan Family Health Center is a nonprofit Federally Qualified Health Center operating two integrated clinics in Northern Michigan, providing primary care, behavioral health, pharmacy, lab, radiology, and telehealth services to Antrim and Charlevoix County residents under a sliding-fee model since 1976.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health center
• Primary care services
• Behavioral health services
• Federally qualified health center
• Pharmacy and laboratory services

Headquarters

HQ city

East Jordan

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Revenue: Fee-for-service revenue from patient visits and medical services including primary care, behavioral health, pharmacy, lab services, and radiology. The health center operates on a sliding fee program based on household size and income.
2. Federal Health Center Program Grant: HHS funding through the Health Center Program grantee status under 42 U.S.C. 254b. Receives Federal Public Health Service deemed status.
3. Pharmacy Services: On-site pharmacy revenue at Bellaire and East Jordan locations with drive-thru availability, prescription processing, and medication management services.
4. Insurance Reimbursement: Revenue from Medicare, Medicaid, Healthcare.gov Marketplace plans, and commercial insurance. Accepts TRICARE for veterans.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

East Jordan Family Health Center is a private nonprofit Federally Qualified Health Center (FQHC) delivering integrated primary care, behavioral health, on-site pharmacy, laboratory, radiology (3D mammography and X-ray), telehealth, and care management services to individuals and families across Antrim and Charlevoix Counties in Northern Michigan. The health center operates two physical locations (East Jordan and Bellaire) and serves patients of all ages on a sliding-fee basis regardless of ability to pay.

Product overview

East Jordan Family Health Center operates as a Federally Qualified Health Center (FQHC) providing integrated healthcare services through two locations in Northern Michigan (Bellaire and East Jordan). The organization offers a comprehensive range of healthcare services including Primary Care, Pharmacy with Drive-Thru, Laboratory Services (via LabCorp), Mammography & X-Ray, Behavioral Health, Telehealth, and Care Management. Women's Health services encompass prenatal and newborn care. The center also provides pediatric care, immunizations, cancer screenings (colorectal, cervical, lung, diabetic eye exams), and operates a Sliding Fee Discount Program for eligible patients. A Patient Portal powered by Medfusion enables patients to access health records and manage appointments. All services are coordinated through a team-based care model designed to serve Antrim and Charlevoix counties.

Differentiator

Problem solved

Functional benefit

Brands

• EJFHC: Abbreviated name for East Jordan Family Health Center used on social media and marketing materials.

Products and services

• Primary Care Services Comprehensive primary care for all ages including health screening, health promotion, illness prevention, acute illness care, and chronic condition management, delivered at both Bellaire and East Jordan locations.
• Pharmacy Services On-site pharmacy with drive-thru at Bellaire and East Jordan. The pharmacy team coordinates directly with providers to support medication management and prescription processing.
• Laboratory Services (LabCorp) Convenient on-site laboratory services for routine testing and ongoing monitoring, delivered through a LabCorp partnership integrated with the health center's electronic medical records.
• Mammography and X-Ray On-site 3D mammography and digital X-ray services for breast cancer screening, preventive care, and diagnostic imaging.
• Behavioral Health Services Integrated behavioral health support including mental health counseling, substance use disorder treatment, and telepsychiatry, delivered alongside primary care.
• Telehealth Virtual healthcare visits enabling patients to receive care remotely, including telehealth consultations and telepsychiatry.
• Care Management Nurse-supported program helping patients manage chronic conditions, medications, follow-up care, and healthcare coordination between visits.
• Women's Health Services Comprehensive women's health including prenatal and newborn care, gynecological services, and breast health.
• Pediatric Care Healthcare services for children from newborns through adolescence, including well-child visits and acute care.
• Immunizations and Vaccinations Vaccination services including COVID-19, seasonal flu, and CDC-recommended vaccinations across age groups.
• Cancer Screenings Preventive cancer screenings including colorectal, cervical, and lung cancer, plus diabetic retinal eye exams.
• Sliding Fee Discount Program Discount program helping eligible patients access affordable healthcare services based on household size and income; no patient is denied care due to inability to pay.
• Patient Portal Online patient portal (Medfusion) enabling patients to access health records, schedule appointments, request prescription refills, and communicate securely with providers.
• Diabetic Care Comprehensive diabetes management including education, monitoring, and retinal eye exams using the RetinaVue 700 Imager.

Quantifiable outcome

• Diabetes A1c control goal >76%; Hypertension control goal >78%; Childhood immunization goal >53%; Cervical cancer screening goal >54%; Colorectal cancer screening goal >52%; Depression screening goal >56%; Tobacco counseling goal >93%

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• LabCorpcoreTechnology or IntegrationOn-site and reference laboratory services through LabCorp partnership for routine testing and ongoing monitoring. LabCorp provides comprehensive laboratory testing capabilities integrated with the health center's electronic medical records.
• Corewell HealthcoreStrategic or Co-development PartnerAfter-hours nurse line service (616-391-9932) providing 24/7 nurse assistance for patients when offices are closed. RN triage with provider on-call availability for urgent concerns.
• Dental Clinics NorthminorStrategic or Co-development PartnerReferral partnership for dental services. Dental Clinics North operates nine dental clinic locations in the region. Currently undergoing operational management transition to Health Department of Northwest Michigan.
• Health Department of Northwest MichiganminorStrategic or Co-development PartnerHDNW serves Antrim, Charlevoix, Emmet, and Otsego counties. Partnership related to dental clinic transition and community health initiatives.
• Dr. Voci - Optometric ExamsminorStrategic or Co-development PartnerReferral partnership for optometric/eye care services for patients requiring vision exams beyond diabetic retinal screening.
• Northwestern Michigan CollegeminorStrategic or Co-development PartnerEducational partnership for healthcare workforce development. Referral source for employees to pursue health occupation training programs.
• Kirtland Community CollegeminorStrategic or Co-development PartnerEducational partnership for medical assistant program and healthcare career pathway programs.
• North Central Michigan CollegeminorStrategic or Co-development PartnerEducational partnership offering fast track career programs for healthcare workforce development.
• East Jordan Middle/High School - Career Tech ProgramminorStrategic or Co-development PartnerVocational partnership where welding students built American flag retirement boxes for health center locations as part of veteran support programming.
• Michigan Department of Health and Human ServicescoreStrategic or Co-development PartnerRecipient of Rural Health Transformation Grant for community outreach and access expansion in rural areas. Federal oversight of health center program.
• TRICAREminorOthersMilitary health insurance accepted for veteran patients through SALUTE veteran healthcare initiative.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Baldwin Family Health Care: Michigan-based FQHC serving Lake, Mason, Oceana, and surrounding counties with primary care, behavioral health, and pharmacy services. Directly comparable as a rural Michigan community health center with sliding fee programs and integrated care delivery.
• Hackley Community Care: Federally Qualified Health Center serving Muskegon County, Michigan with primary care, behavioral health, dental, and pharmacy services. Comparable Michigan FQHC with similar mission-driven community health delivery model.
• Cherry Health: Federally Qualified Health Center serving West Michigan with multiple locations, offering integrated primary care, behavioral health, dental, and pharmacy services. Highly comparable as a Michigan-based FQHC with a similar integrated care model serving underserved populations.
• Northwest Michigan Health Services: Federally Qualified Health Center serving Traverse City and surrounding northwest Michigan communities. Directly comparable as a regional FQHC providing integrated primary care, behavioral health, and pharmacy services to rural Northern Michigan populations.
• Family Health Care: Michigan-based FQHC operating multiple clinics across central and northern Michigan, providing primary care, behavioral health, and pharmacy services. Directly comparable FQHC serving similar rural Michigan communities with sliding fee programs.
• Family Health Center of Battle Creek: Michigan-based FQHC providing comprehensive primary care, behavioral health, dental, and pharmacy services to underserved populations. Comparable integrated care model and sliding fee program structure.

Broad incumbents

• Corewell Health: Major Michigan health system providing after-hours nurse triage services to EJFHC patients. Operates hospitals and primary care networks across Michigan including Northern Michigan regions where EJFHC operates.
• HealthNet (Indianapolis): Large established FQHC serving Indianapolis with multiple sites and a broad portfolio of health services. Comparable as a larger FQHC with integrated care model, but operates at significantly greater scale and in an urban market rather than rural.
• Munson Healthcare: Large regional health system serving Northern Michigan with hospitals and primary care clinics across the same geography as EJFHC. Comparable in geography but as a much broader incumbent offering inpatient services alongside primary care.

Regional players

• Thunder Bay Community Health Service: Michigan-based FQHC serving northeast Michigan including Hillman, Atlanta, and Onaway. Comparable rural community health center serving similar rural Northern Michigan populations with primary care and integrated services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/EJFHC
• YouTubeyoutube.com/channel/UCEueAhKy0PtzMBxaBztQkhA
• Facebookfacebook.com/eastjordanfamilyhealthcenter
• LinkedInlinkedin.com/company/east-jordan-family-health-center
• Instagraminstagram.com/EastJordanFamilyHealthCenter

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Jordan Family Health Center