WWD Dienstleistung

What WWD Dienstleistung does

WWD Dienstleistung GmbH is a Munich-headquartered, privately held German security and facility services company founded in 1996 and led by managing directors Rasmus Finn Wackerhagen and Tjark Wackerhagen. The firm operates across Bavaria and Hessen through seven branch offices (Munich, Offenbach, Altdorf bei Landshut, Landsberg am Lech, Lorsch, Nuremberg, Augsburg) and is embedded in the broader KWS/Sicherheit Nord family-owned group, with Kieler Wach- und Sicherheitsgesellschaft (KWS, founded 1905) acting as parent and supplying proprietary technology such as the KWS Video Control tower.

WWD's portfolio combines personnel-based guarding with technology-augmented offerings: object and facility protection, KRITIS and nuclear site security, museum and justice-facility services, VIP protection, event security (including the IAA trade show), mobile patrols, cash and value transport, drone surveillance, alarm monitoring, and facility management. Proprietary product platforms include the KWS Video Control mobile surveillance tower (four variants: 4x, 2+2, Autark solar-powered, and Mini) featuring AI-driven IVS/SMD analytics, auto-tracking, encrypted 4G/5G transmission, and a 120 dB deterrence speaker; and the Digital Control suite of electronic guard book, biometric time tracking compliant with Bewachungsverordnung, and digital scheduling with client portal access. A 24/7 Notruf- und Serviceleitstelle (alarm and service control center) integrates all technical and human response channels.

The company is a B2B enterprise field-sales organization with consultative, quote-based pricing and no public rate cards; revenue streams are predominantly recurring (security contracts, monitoring subscriptions) with ancillary managed services (facility management) and project-based fees (cash transport, installations). It serves enterprise and industrial clients, KRITIS and nuclear operators, retail, museums, government institutions, and event organizers, and is differentiated by regulatory certifications (DIN 77200-1/2, VdS 2172, ISO 9001/14001/45001), SÜG security clearances for government-sensitive work, and reputational assets including EcoVadis Platinum (top 1% in industry) and Bayerns Best 50 (2023).

Name

WWD Dienstleistung

Legal name

WWD Dienstleistung GmbH

Website

https://wwd-sicherheit.de

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

WWD Dienstleistung GmbH is a Munich-based, family-owned German security and facility services company founded in 1996, serving enterprise, KRITIS/nuclear, government, retail, museum, and event clients across Bavaria and Hessen through guarding, alarm monitoring, mobile patrols, cash transport, and AI-powered KWS Video Control towers.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (56162), Facilities Support Services (56121)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Executive Protection & Close Protection Services (IMAIAEAC)

akta.pro secondary industries

Access Control Management & Credentialing (Badging/Visitor Management) (IMAIAEAE), Private Security & Close Protection (VIP) (HSACAMAF)

Keywords

• Manned security services
• Alarm response services
• Mobile patrol services
• Facility management services
• Cash and value transport

Headquarters

HQ city

München

HQ country

Germany

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Security & Protection Services: WWD generates revenue primarily through the provision of manned security and protection services including object/facility protection, patrol services, alarm response, event security, VIP/person protection, shop guard services, museum security, reception/gate services, and justice facility security. Services are typically contracted on a recurring basis with site-specific pricing determined by service scope, personnel requirements, and duration. The company also provides specialized security for KRITIS (critical infrastructure) sites, nuclear facilities, and military installations.
2. Facility Management Services: Integrated facility management covering infrastructural, technical, and commercial building management including concierge services, cleaning, caretaker services, material management, and project supervision. Offered as an add-on to security services, typically under longer-term contractual arrangements.
3. Worker Leasing / Personnel Secondment: Temporary deployment of qualified staff to client companies, providing flexible personnel solutions across diverse tasks and industries. Revenue is generated based on the duration and scope of the personnel deployment.
4. Cash & Value Transport: Secure transport of cash and valuables, replenishment of cash dispensers, daily cash exchange supply, cash processing, Bundesbank deposits, and cash management for financial institutions and retail businesses. Priced per transport event or service contract.
5. Work Safety & Occupational Health Services: Occupational safety consulting, risk assessments, safety training, company and works fire brigade services, and occupational first aid/medical services. Delivered as standalone consulting engagements or integrated into broader security and facility management contracts.
6. Alarm Management & Technical Security: Connection of alarm systems to WWD's 24/7 monitoring center, alarm response and intervention services, video remote monitoring, and drone-based surveillance. Revenue generated through monitoring fees, per-intervention fees, and project-based installation/service fees.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

WWD Dienstleistung GmbH provides integrated security and facility services to enterprise, institutional, and government clients. Core offerings encompass personnel security (object and plant protection, KRITIS-critical infrastructure and nuclear facility security, museum, event, VIP, and justice facility security), technical security (24/7 alarm and service control center, mobile video surveillance towers, video remote monitoring, drone surveillance), mobile security (alarm response/intervention, patrol services, cash and value transport), and facility management (caretaker, cleaning, reception, worker leasing, and occupational safety services). Services are augmented by proprietary technology including the KWS Video Control AI-powered mobile towers and the Digital Control patrol/attendance/scheduling software suite.

Product overview

WWD Dienstleistung GmbH is a German security services company offering an integrated portfolio of personnel security, technical security, and mobile security services. The company's core technology products include the KWS Video Control mobile video tower system (available in 4x, 2+2, Autark solar, and Mini variants) with AI-powered intelligent video analysis and 24/7 monitoring integration, and the Digital Control suite comprising online patrol control, electronic watch book, time tracking, and duty scheduling. Services span alarm monitoring, mobile patrols, cash transport, video surveillance, drone surveillance, access control, VIP protection, critical infrastructure security, and facility management. The product ecosystem is unified through the company's 24/7 control center and supports encrypted data transmission with optional satellite redundancy.

Differentiator

Problem solved

Functional benefit

Brands

• KWS Video Control: Mobile video surveillance tower system with 360-degree protection, intelligent video analysis, and direct perpetrator communication - developed by parent company KWS
• Digital Control

Products and services

• KWS Video Control 4x Mobile video surveillance tower with 4 PTZ dome cameras, 2x100W LED spotlights, NVR, integrated speaker system, 6-meter mast, and AES-256 encrypted 4G/5G data transmission with optional satellite redundancy. Designed for large areas including logistics centers, airport aprons, energy plants, and KRITIS-critical infrastructure. AI-powered intelligent video analysis differentiates persons and vehicles in under 30 seconds and auto-tracks targets.
• KWS Video Control 2+2 Mobile video surveillance tower combining 2 PTZ dome cameras and 2 bullet cameras (110° wide-angle), LED spotlights, NVR, integrated speaker, and 6-meter mast with encrypted data transmission. Optimized price-performance ratio for medium-sized areas including construction sites, production facilities, and industrial/commercial sites.
• KWS Video Control Autark Completely grid-independent mobile video tower with 4 PTZ dome cameras, 2 solar panels (305W each), 2 high-performance batteries (220Ah each), NVR, integrated speaker, and 6-meter mast. Ideal for remote locations and temporary construction sites without grid power. Includes individual energy study with worst-case calculation; up to 48 hours of autonomous battery operation.
• KWS Video Control Mini Compact indoor video surveillance solution (approximately 40x40cm) with full video monitoring, intelligent AI-powered analysis, integrated speaker, and encrypted transmission. Designed for indoor spaces, narrow areas, halls, warehouses, courtyards, or locations without space for a mast.
• Notruf- und Serviceleitstelle (24/7 Alarm and Service Control Center) 24/7 manned alarm and service control center monitoring alarm and fault signals, supervising building management systems, coordinating interventions, and managing video surveillance rounds. Capabilities include elevator emergency calls, digital reception for Analog/ISDN/X.25, remote control of barriers and lighting, vehicle GPS tracking, fire protection alarm management, and coordination with police, fire brigade, and rescue services.
• Alarmverfolgung / Interventionsdienst (Mobile Alarm Response) Mobile alarm response and intervention service with trained personnel responding to alarms in coordination with the 24/7 control center. Includes interior and exterior checks, driving services, immediate damage reporting, and coordination with police and emergency services for enterprise, retail, and KRITIS clients.
• Revierstreifendienst (Mobile Patrol Service) Mobile patrol service combining prevention and detection measures. Patrol vehicles maintain continuous radio contact with the 24/7 control center and perform irregular property checks including access verification, facility status monitoring, and deterrence of unauthorized activity.
• Geld- & Werttransport (Cash and Value Transport) Secure cash and value transport services including armored vehicles with modern communication and tracking technology, ATM servicing and replenishment, daily change supply, cash processing, Bundesbank deposits, and end-to-end cash management for financial institutions and retail businesses.
• Alarmüberwachung (Alarm Monitoring) Alarm monitoring service connecting client alarm systems to WWD's 24/7 control center. Mobile response teams conduct alarm deployments upon receipt, determine cause, secure facilities in coordination with the control center, and dispatch external rescue forces as required.
• Videofernüberwachung (Remote Video Surveillance) Remote video surveillance service including video evaluation by specialists, access control monitoring, virtual patrol rounds via camera control, and remote operation of barriers, locks, and lighting. Integrated with the 24/7 Notruf- und Serviceleitstelle.
• Drohnen (Drone Surveillance) Drone-based surveillance service for alarm response, pre-emptive aerial checks, and monitoring without endangering personnel. Enables rapid preventive inspections for vandalism, sabotage, fire, or intrusion alarms at large or hazardous sites.
• Museale Sicherheit (Museum Security) Security services for museums including cloakroom and cash desk services, visitor guidance, multimedia installation support, protection of valuable art and cultural objects, and theft risk mitigation while maintaining a welcoming visitor atmosphere.
• Objekt- & Werkschutz (Facility and Plant Protection) Facility and plant protection including ID/s key issuance, gate control, delivery processing, supervision services, patrol services, access control, store detectives, construction site supervision, and fire protection for industrial, commercial, and institutional sites.
• VIP Service & Personenschutz (VIP and Personal Protection) Protection services for politicians, business leaders, and media representatives including close protection, escort services, and bodyguards. Personnel often drawn from special units of the Federal Police, Bundeswehr, or BKA.
• Sicherheit für KRITIS (Critical Infrastructure Security) Security services for critical infrastructure (KRITIS) including baggage checks, person and vehicle escort, control drives, key management, electronic watch books, works fire brigade, first aid, monitoring of security installations, access control, and patrol and sentry duties for nuclear facilities, energy plants, and other critical infrastructure.
• Facility Management Comprehensive facility management including caretaker services, building cleaning, material management and procurement, project supervision, security services, porter services, reception services, and integrated infrastructural, technical, and commercial building management.
• Digital Control - Online Wächterkontrollsystem (Online Guard Patrol System) Digital patrol control system enabling pre-defined patrol routes, time windows, and rounds. Events are captured in real-time via smartphone-based control devices and immediately transmitted to a protected database accessible by clients globally. Combined with electronic guard book for tamper-proof documentation.

Quantifiable outcome

• Alarm response time reduced from approximately 20 minutes to under 2 minutes using KWS Video Control system
• +6 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Kieler Wach- und Sicherheits GmbH & Co. KG (KWS)coreStrategic or Co-development PartnerKWS is the parent company of WWD Dienstleistung GmbH. Founded in 1905 and 100% family-owned since 1947, KWS has over 120 years of security industry experience. It developed the KWS Video Control product that WWD distributes and operates. WWD leverages KWS's advanced monitoring centers, proprietary technology, and extensive partner network. The relationship is a core component of WWD's market positioning and technology offering.
• Sicherheit Nord GmbH & Co. KGcoreStrategic or Co-development PartnerA nationwide operating security company and member of the same group as KWS/WWD. Mittelständisch (mid-sized), family-owned with long North German traditions. Operates with a comprehensive quality management system and numerous partner companies across Germany. Shares joint capabilities with WWD for nationwide service delivery.
• Schule der Sicherheit (SDS Nord)coreImplementation/ SI/ Consulting PartnerThe training and education division of Sicherheit Nord GmbH & Co. KG with over 30 years of experience. Serves as WWD's primary internal and external training partner, providing qualification programs for private and corporate security. Offers courses that increase professional competency and social/operational skills for security personnel.
• SITEC Dienstleistungs GmbHcoreStrategic or Co-development PartnerA 100% subsidiary of Kieler Wach- und Sicherheitsgesellschaft mbH & Co.KG, founded in 1988. Offers classic security services (object/facility protection, patrol services, alarm connections) as well as reception, cash desk, and wardrobe services, plus worker leasing and facility management — mirroring WWD's own service portfolio.
• Wach- und Sicherungsdienst in Mecklenburg GmbH & Co. KG (WSD)minorStrategic or Co-development PartnerFounded in 1990, operating in Mecklenburg-Vorpommern. Serves private, business, and public sector clients, also operating nationally and internationally. Maintains transparent management systems regularly audited and certified by external bodies.
• Dresdner Wach- und Sicherungsinstitut GmbH (DWSI)minorStrategic or Co-development PartnerA modern security service provider with over 30 years of experience, operating as one of the leading private security companies in Saxony. Offers comprehensive security services for small, medium, and large enterprises with individualized security concepts and strong service orientation.
• Sicherheitsunternehmen Elbe GmbHminorStrategic or Co-development PartnerA member of the nationwide operating group of security companies. Offers the full range of professional security services from alarm management, mobile services, and security patrols to specialized solutions. Family-owned with comprehensive quality management.
• WSI Security GmbHminorStrategic or Co-development PartnerA modern service provider with a comprehensive security offering primarily serving small and medium-sized enterprises in industry, trade, and public institutions in and around Thuringia. Special focus areas include railway security and alarm connections.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• SITEC Dienstleistungs GmbH: 100% subsidiary of KWS, founded 1988, offering the same integrated portfolio (object/facility protection, patrol, alarm connections, reception, cash desk, worker leasing and facility management). Effectively a twin of WWD's service mix within the same group.
• Sicherheit Nord GmbH & Co. KG: Sister company within the same KWS group of family-owned security firms. Offers object/plant protection, alarm response, mobile patrols, cash logistics and security training across Northern Germany; provides WWD with nationwide reach and serves as the closest organizational analog.
• Kieler Wach- und Sicherheitsgesellschaft (KWS): WWD's parent company (since 1905) and developer of the proprietary KWS Video Control system. Operates the same portfolio of guarding, alarm response, cash transport and facility management services in Schleswig-Holstein and across Germany; the most direct operational and structural comparator to WWD.

Broad incumbents

• Kötter Services: One of Germany's largest family-owned security and facility services providers, with nationwide guarding, cash-in-transit, security technology and facility management. A broader incumbent that competes head-to-head with WWD on enterprise and KRITIS tenders across Germany.
• Dussmann Group: Family-owned German group providing integrated facility management, security guarding, cash services and technical security. A direct competitor to WWD in enterprise and event security across southern Germany.
• Securitas Deutschland: German arm of the global security leader, providing on-site guarding, mobile patrol, remote video surveillance and security technology across all major German metros. Overlaps directly with WWD's guarding and alarm services for enterprise and KRITIS clients.
• Allied Universal (Germany): Global security services leader (post-G4S combination) operating in Germany through on-site guarding, mobile patrol and remote monitoring. Overlaps with WWD on enterprise guarding and event security, particularly for multinational clients.
• Wisag Sicherheit & Service: Major German provider of integrated facility services with a sizeable security guarding and alarm monitoring business. Competes with WWD in Bavaria/Hessen on bundled security + facility management contracts.
• ISS A/S (Germany): Global facility services group with security guarding and security technology offerings in Germany. Competes with WWD on integrated facility management + security contracts for large enterprise clients.

Regional players

• Gegenbauer Sicherheit: Berlin-based German family-owned provider of guarding, reception, cash transport and facility management, with strong presence in Eastern Germany and Berlin. Comparable integrated service portfolio but different geographic footprint than WWD.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCPIYc0JQ1V-zH524fNoZYNw
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Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WWD Dienstleistung