Conviva Care Centers

What Conviva Care Centers does

Conviva Care Centers is a senior-focused primary care network operating more than 100 medical centers across Florida and Texas, serving 300,000+ Medicare-eligible seniors (65+) under the DBA Conviva Senior Primary Care. Founded in 1972, the company delivers comprehensive primary care including chronic disease management, preventive screenings, routine wellness, same-day appointments, and 24/7 on-call physician support, with a care model that emphasizes extended appointment times (50% more one-to-one time than industry average) and coordinated care teams. Its primary customer segment is Medicare-eligible seniors, with a secondary channel of Medicare insurance agents and brokers who refer clients through a dedicated agent portal.

Conviva's core technology stack centers on the athenaOne cloud-based EHR suite (athenahealth), which has been deployed across CenterWell's footprint of approximately 350 locations in 15 states, alongside eClinicalWorks-based patient portal integrations. Care delivery is omnichannel: in-person across physical centers plus TeleVisit virtual appointments accessible via smartphone, tablet, or computer without requiring app downloads, with reminder text messages and emails. Patient engagement is supported through secure online portals for scheduling, health records, and care team communication, and an education hub offers webinars and health content targeting seniors, caregivers, and families. Conviva is part of the CenterWell ACE (Affiliated Covered Entity) under HIPAA and operates within Humana's healthcare services division, with patient access, privacy, and non-discrimination programs aligned to federal compliance standards.

The business model is a hybrid of capitation and fee-for-service. Conviva operates under value-based care arrangements with Medicare Advantage plans and other contracted health insurers, receiving per-member-per-month payments tied to quality outcomes and reduced hospitalizations, alongside traditional FFS billing to Original Medicare and MA plans. Distribution combines direct-to-consumer outreach (website, phone 833-220-8654, in-person center tours) with a Medicare insurance agent/broker referral channel and word-of-mouth within senior communities. As a subsidiary brand within Humana's CenterWell, Conviva is structurally aligned with Humana's MA payer relationships, using its scale (1,001–5,000 employees, 1,300+ clinicians across the parent) to execute senior-focused primary care under risk-bearing contracts.

Name

Conviva Care Centers

Legal name

Conviva Care Center

Website

https://convivacarecenters.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Conviva Care Centers operates 100+ senior-focused primary care centers across Florida and Texas, serving 300,000+ Medicare-eligible seniors via capitation and value-based contracts with Medicare Advantage plans, as a brand within Humana's CenterWell division.

Ownership category

akta.pro rank

Product category

Senior Primary Care

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC)

akta.pro secondary industries

Membership/Subscription Concierge Virtual Care (HLALAAAH), Care Coordination & Navigation (Multi-Provider) (HLADALAB)

Keywords

• Senior primary care
• Medicare value-based care
• Chronic disease management
• Virtual primary care
• Preventive health screenings

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Medicare Capitation and Value-Based Care Contracts: Conviva Care Centers operates under capitation arrangements with Medicare Advantage plans and other contracted health insurers. The company receives per-member-per-month payments to provide comprehensive primary care services to enrolled seniors, with financial incentives for quality outcomes and reduced hospitalizations.
2. Fee-for-Service Medicare Billing: Services are billed to Original Medicare and Medicare Advantage plans on a fee-for-service basis for qualifying medical visits, procedures, and treatments covered under Medicare Part B and other plan benefits.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Conviva Care Centers delivers senior-focused primary care through a network of more than 100 medical centers across Florida and Texas (with TeleVisit virtual visits), serving Medicare-eligible seniors under capitation and fee-for-service arrangements with Medicare Advantage plans and Original Medicare. Core services include comprehensive senior primary care, chronic disease management, preventive screenings, routine wellness, same-day appointments, and 24/7 physician-led on-call support. The offering is enabled by the athenaOne cloud-based EHR suite, patient portal, and the broader CenterWell/Humana care delivery infrastructure.

Product overview

Conviva Care Centers operates as a senior-focused primary care network offering a unified platform of healthcare services. The core offering consists of senior primary care with board-certified physicians providing personalized care plans with extended appointment times. Services are delivered through over 140 care centers across Florida and Texas, supported by patient portal integrations with athenahealth and eClinicalWorks. Key service modules include 24/7 on-call support, same-day appointments, TeleVisits (virtual visits), early detection and screenings, routine wellness, and chronic care management. The company serves Medicare patients through value-based care arrangements, supported by an agent portal for insurance partner coordination. Caregiver support and Medicare education resources complement the clinical services.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Primary Care Services Comprehensive senior-focused primary care delivered by board-certified physicians with personalized care plans, 50% more one-to-one time compared to the industry average, and care coordination across providers for Medicare-eligible seniors.
• TeleVisits (Virtual Visits) Private and secure virtual primary care visits allowing senior patients to connect one-on-one with their provider from home via smartphone, tablet, or computer; no app or login required, same-day appointments available, with text/email reminders.
• On Call 24/7 Doctor-led Care Team available by phone 24 hours a day, 7 days a week so patients can talk to a health professional after hours for clinical concerns.
• Same-day Appointments Same-day appointment availability for urgent primary care needs, with the ability to schedule lab appointments in advance.
• Early Detection & Screenings Program Preventive care program focused on early detection of health conditions in seniors through routine screenings and risk assessments.
• Routine Wellness Regular wellness visits and preventive care services for Medicare-eligible seniors, supporting ongoing health maintenance.
• Chronic Care & Disease Management Specialized care and disease management programs for senior patients living with chronic conditions, with coordinated physician-led care teams.

Quantifiable outcome

• Over 30% decrease in hospital stays for contracted health plan members enrolled in CenterWell or Conviva centers compared to those not enrolled
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• athenahealthcoreTechnology or Integration · 29 January 2026athenahealth has implemented its athenaOne cloud-based EHR suite at CenterWell (Humana's healthcare services division, which includes Conviva Care Centers) across approximately 350 locations in 15 U.S. states. The deployment supports over 1,300 clinicians serving more than 500,000 patients, aiming to streamline clinical workflows and improve care delivery for seniors through integrated electronic health records, practice management, and patient engagement tools.
• Humana (Parent Company)flagshipOthersConviva Care Centers is a brand within CenterWell, Humana's healthcare services division. Conviva operates as part of the CenterWell ACE (Affiliated Covered Entity) under HIPAA, serving Medicare-eligible seniors through value-based care arrangements. The company leverages Humana's insurance relationships and healthcare delivery infrastructure.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Humana: Conviva's parent and one of the largest Medicare Advantage insurers in the U.S.; comparable in senior-care strategic focus and MA risk-bearing economics, with Conviva operating as an integrated delivery arm.
• CVS Health (Oak Street parent): Pharmacy and benefits conglomerate that owns Oak Street Health and Aetna; represents the integrated payer-provider strategy most comparable to Humana's ownership of Conviva/CenterWell.

Direct peers

• Oak Street Health (CVS Health): Value-based primary care network exclusively serving older adults on Medicare, owned by CVS Health. Closely matches Conviva in patient population, capitated revenue model, and chronic-care focus.
• Agilon Health: Partnership/platform model enabling independent PCPs to operate under global capitation for MA patients; comparable in value-based revenue mechanics and senior focus, though Agilon is PCP-partner rather than owned-clinic operator.
• Cano Health: Florida-headquartered senior-focused primary care provider serving Medicare Advantage members; direct overlap with Conviva in geography, patient segment, and capitated clinic model.
• VillageMD (Walgreens): Value-based primary care group operating owned and partner clinics including Summit Health and CityMD; overlaps with Conviva in capitated senior care, multi-state clinic operations, and risk-bearing arrangements with MA plans.
• ChenMed: Family-owned senior-focused primary care group operating value-based clinics for Medicare Advantage patients; comparable in target demographic, capitated revenue model, and multi-state clinic footprint.
• Iora Health / One Medical (Amazon): Iora Health pioneered value-based senior primary care before acquisition by One Medical (now Amazon); same capitated MA model, technology-enabled panel management, and senior patient focus.
• CenterWell Senior Primary Care: Sibling brand within Humana's CenterWell division; offers the same senior-focused primary care model in additional states, sharing back-office infrastructure, value-based contracts, and clinical protocols with Conviva.

Emerging players

• P3 Health Partners: Value-based care provider focused on Medicare Advantage seniors in select western and southwestern states; smaller scale but comparable capitated primary care model targeting the same patient population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conviva Care Centers