Modality Systems
Modality Systems is a UK-based Microsoft Unified Communications technology specialist founded in 2013 in Saint Albans, serving enterprise and public sector clients with Teams, M365, and collaboration solutions within the broader Nasstar Group ecosystem.
- Company typePrivate
- Founded1999
- HeadquartersSaint Albans, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Modality Systems does
Modality Systems is a United Kingdom-based technology company specialising in Microsoft Unified Communications technologies, founded in 2013 and headquartered in Saint Albans. The company operates with a team of 51-100 employees focused on collaboration, telephony, and unified communications solutions built primarily on the Microsoft technology stack, including Microsoft Teams, Microsoft 365, and related UC platforms. According to the available data, Modality Systems is associated with the Nasstar Group, a substantially larger specialist technology partner (780+ employees, founded 1999, headquartered in Wakefield) that delivers managed IT services, cloud solutions, secure networks, cyber security, and digital engineering across the UK and Ireland. Within this broader ecosystem, Modality Systems provides the Microsoft UC specialisation layer.
The company's core products and underlying technology centre on Microsoft Cloud, Microsoft Modern Work (M365, Copilot, Teams, Entra), and Microsoft Data & AI capabilities (Fabric, Foundry, OpenAI), complemented by secure networking (Cisco, Fortinet) and cloud infrastructure (AWS, Databricks). The business model is a combination of managed services (pro-active IT support and infrastructure management), recurring subscription and service engagements for cloud and Microsoft solutions, and professional services for digital engineering and transformation projects. Pricing is quote-based, delivered via direct enterprise sales, with multi-year contracts typical for managed services engagements.
Customer segments span regulated and process-intensive verticals, including legal, healthcare, local government, education, energy and utilities, manufacturing, retail, and professional services. Named customers at the group level include Wiggin (legal sector), the University of Glasgow (education), and South Yorkshire Mayoral Combined Authority (local government). The go-to-market motion is sales-led, supported by content marketing through case studies and insights, events, and a contact-driven lead generation model targeting enterprise and public sector buyers primarily in the UK and Ireland.
Modality Systems firmographics
Firmographics- Name
- Modality Systems
- Legal name
- Nasstar
- Website
- https://modalitysystems.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Modality Systems is a UK-based Microsoft Unified Communications technology specialist founded in 2013 in Saint Albans, serving enterprise and public sector clients with Teams, M365, and collaboration solutions within the broader Nasstar Group ecosystem.
- Ownership category
- akta.pro rank
Modality Systems industry classification
Industry- Product category
- Unified Communications Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)
- akta.pro secondary industries
- Work Management & Collaboration Suites (BPAMAMAG), Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL), IT Workflow Automation & Orchestration Platforms (HDAEALAF)
Keywords
Where Modality Systems is headquartered
LocationHeadquarters
- HQ city
- Saint Albans
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Modality Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing pro-active IT support and infrastructure management delivered as a recurring service
- Cloud Solutions & Microsoft Services: Microsoft cloud migration and management, Modern Work, Data & AI solutions delivered as service engagements
- Cyber Security & Compliance: Security services including 24/7 monitoring and compliance management
- Digital Engineering: Digital transformation and engineering services for mission critical applications
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Modality Systems product offering
Product offeringCore offering
Modality Systems is a technology company specializing in Microsoft Unified Communications technologies. The firm delivers consulting, integration, and support services that help organizations deploy, migrate to, and operate Microsoft UC solutions including Skype for Business, Microsoft Teams, and Teams Voice.
Product overview
Nasstar is a specialist technology partner offering managed IT services and cloud solutions. Their portfolio consists of service offerings organized around Microsoft technologies (Microsoft Cloud, Microsoft Modern Work, Microsoft Data & AI), complemented by Secure Networks, Cyber Security & Compliance, Digital Engineering, and Managed IT Services. The company also operates Colibri Digital as a specialist division focused on digital engineering. Their solutions span AI-ready infrastructure, hybrid workforce enablement, data analytics, business process automation, and cloud migration.
Differentiator
Problem solved
Functional benefit
Brands
- Colibri Digital: Digital Engineering powerhouse division of the Nasstar Group
Products and services
- Microsoft Unified Communications Services Consulting, integration, and support services focused on Microsoft UC technologies including Skype for Business, Microsoft Teams, and Teams Voice, aimed at organizations modernizing their communications and collaboration environments.
Quantifiable outcome
- Migrated Wiggin's infrastructure to Azure, simplifying operations and setting a foundation for scalable growth
- +2 more outcomes
Companies that use Modality Systems
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles1 record
Modality Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Modality Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Partner for over 10 years. Nasstar delivers Microsoft Cloud, Microsoft Modern Work (M365, Copilot, Teams, Entra), Microsoft Data & AI (Fabric, Foundry, Copilot, OpenAI) solutions. Flagship technology partnership forming the core of Nasstar's service offerings.
- CiscocoreCisco Partner for 20+ years providing secure networking solutions. Long-standing technology partnership delivering connectivity, protection and future-ready networking services.
- FortinetcoreFortinet Partner for 15+ years delivering cyber security solutions. Partnership provides secure networking and 24/7 security monitoring capabilities.
- AWScoreAWS Partner for 15+ years providing cloud infrastructure and services. AWS partnership complements Microsoft Azure offerings for cloud migration and transformation.
Scale indicators7 records
Recent moves5 records
Expansion highlights4 records
Modality Systems competitors and assessment
Company assessmentDirect peers
- SCC: European IT services and solutions provider offering managed services, cloud, and Microsoft-centric workplace modernisation. Closely matches Modality's combination of Microsoft partner services and managed IT delivery in the UK.
- Node4: UK cloud, connectivity, and managed services provider with Microsoft Azure and M365 capabilities for mid-market and enterprise. Comparable in UK geography, Microsoft specialisation, and managed-services delivery model.
- Bytes Technology Group: UK-focused Microsoft licensing and services specialist supporting M365, Azure, and security deployments. Comparable to Modality in Microsoft specialisation, UK mid-market focus, and partner-led GTM.
- ANS Group: UK managed cloud and digital services provider delivering Microsoft Azure, M365, and managed services to enterprise and public sector. Comparable in UK vertical reach, Microsoft specialisation, and managed-services model.
- Trustmarque: UK IT solutions and managed services provider focused on Microsoft cloud, security, and digital workplace for enterprise and public sector. Comparable to Modality on UK Microsoft-led managed services.
- Gamma Communications: UK UC, cloud, and connectivity specialist serving enterprises with Teams voice, SIP, and managed comms. Direct competitor to Modality's Microsoft UC specialisation within the UK mid-market and enterprise.
Broad incumbents
- Avanade: Joint Accenture/Microsoft SI delivering Microsoft cloud, M365, Teams, and Copilot services at global scale. Directly comparable to Modality on the Microsoft-centric services portfolio but with vastly larger delivery capacity.
- Computacenter: UK-headquartered enterprise IT integrator delivering Microsoft, Cisco, and managed services to large organisations. Overlaps with Modality on Microsoft cloud, networking, and managed services across the UK enterprise market.
- SoftwareOne: Global software and cloud services provider with deep Microsoft expertise in licensing, Azure, and modern workplace. Comparable to Modality on Microsoft-led services and cloud migration offerings.
- Insight Enterprises: Global solutions integrator with strong Microsoft practice delivering cloud, modern workplace, and managed services. Overlaps with Modality on Microsoft cloud and managed services for enterprise and public-sector clients.
Market position
Strengths1 record
Weaknesses4 records
Competitive moat4 records
Customer concentration
Modality Systems social profiles
Digital presenceModality Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Modality Systems leadership team
Management profileNumber of profiles
Modality Systems subsidiaries and ownership
Company hierarchySubsidiaries1 record
Modality Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Modality Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Modality Systems
What does Modality Systems do?
Modality Systems is a technology company specializing in Microsoft Unified Communications technologies. The firm delivers consulting, integration, and support services that help organizations deploy, migrate to, and operate Microsoft UC solutions including Skype for Business, Microsoft Teams, and Teams Voice.
Is Modality Systems a public or private company?
Modality Systems is a private company. It is classified as unknown and is currently operating.
When was Modality Systems founded?
Modality Systems was founded in 1999. It employs 51 to 100 people.
Where is Modality Systems based?
Modality Systems is headquartered in Saint Albans, United Kingdom, in the Europe region.
How does Modality Systems make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Solutions & Microsoft Services, cyber Security & Compliance and digital Engineering.
Who are Modality Systems's main competitors?
Direct peers on record are SCC, Node4, Bytes Technology Group, ANS Group, Trustmarque and Gamma Communications. Broad incumbents are Avanade, Computacenter, SoftwareOne and Insight Enterprises.
Does Modality Systems have an API?
No public API is recorded for Modality Systems.
What industry is Modality Systems in?
Modality Systems's product category is Unified Communications Services. Its primary akta.pro industry code is BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings), with a secondary code of BPAMAMAG, Work Management & Collaboration Suites. Its NAICS code is 54151 and its SIC code is 7370.