EMWD

What EMWD does

Eastern Municipal Water District (EMWD) is a Municipal Water District organized under the California Municipal Water District Act of 1911 and headquartered at 2270 Trumble Road, Perris, California. It is the sixth-largest retail water agency in California, providing drinking water, wastewater collection and treatment, and recycled water services to nearly one million people across a 682-square-mile service area spanning western Riverside County and northern San Diego County. EMWD is a publicly owned government entity, governed by a five-member elected Board of Directors and financed through customer rates, developer fees, grants, and municipal bonds. Its service territory includes the cities of Canyon Lake, Hemet, San Jacinto, Menifee, Moreno Valley, Murrieta, Perris, and Temecula, as well as unincorporated communities and six wholesale supply arrangements with neighboring water districts.

EMWD's technology stack is a physical infrastructure platform rather than software: 2,476 miles of water transmission and distribution pipeline, 1,819 miles of wastewater collection pipeline, 86 pumping plants, 4 regional water reclamation facilities, 2 drinking-water filtration plants, and 3 groundwater brackish desalination (reverse osmosis) plants, plus more than 260 miles of recycled-water pipeline and 2+ billion gallons of recycled-water storage. Its water-supply portfolio is intentionally diversified: roughly half is imported via the Colorado River Aqueduct and State Water Project from Metropolitan Water District of Southern California, with the remainder drawn from local groundwater (supplemented by three desalination facilities totaling 5.4+ MGD, including the 2022 Perris II Desalter), a Mountain Avenue West groundwater replenishment facility used for water banking, and a recycled-water program that contributes more than one-third of total supply and supplies agricultural irrigation to roughly two-thirds of production. Operational technology includes a fully deployed residential smart-meter network with hourly telemetry, leak detection, and customer notifications, plus a self-service MyAccount portal and public CIP and GIS map portals.

EMWD's business model is the regulated utility model: subscription-recurring retail water, wastewater, and recycled-water fees billed monthly to residential, commercial, agricultural, and public-sector customers using tiered water-budget rates (four tiers running from roughly $1.55 to $14.85 per billing unit in 2026, escalating in 2027), plus wholesale water-supply contracts with cities and neighboring water districts. The customer base spans ~1M retail end users, roughly two wholesale-supplied cities, six wholesale-supplied districts, agricultural operations across a dozen crop categories, and government/education accounts. Distribution is wholly direct — through EMWD-owned physical infrastructure — with go-to-market conducted via the website, MyAccount self-service portal, phone support, and the Perris headquarters service counter; in addition, the district markets through K-12 and college education programs, public-affairs outreach, and earned-media PR campaigns, and has secured 21 consecutive years of recognized financial-transparency reporting along with CAPIO and PRSA-Inland Empire Best In Show communications awards.

Name

EMWD

Legal name

Eastern Municipal Water District

Website

https://emwd.org

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Eastern Municipal Water District (EMWD) is California's sixth-largest retail water agency, providing drinking water, wastewater, and recycled water services to nearly one million people across a 682-square-mile area in western Riverside and northern San Diego counties.

Ownership category

akta.pro rank

Headquarters

HQ city

Perris

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Water Service Fees: Retail water service to residential and commercial customers within service area. Billed by billing units (748 gallons per unit) with tiered water budget rates
2. Wastewater Service Fees: Wastewater collection and treatment services with daily rates per equivalent dwelling unit, varying by service area
3. Recycled Water Sales: Sale of recycled water to agricultural customers, public landscaping, schools, parks, golf courses, and other customers. Provides more than one-third of EMWD's overall water supply needs
4. Wholesale Water Supply: Wholesale water supply to cities of Hemet and San Jacinto, and various water districts including Fallbrook Public Utility District, Lake Hemet Municipal Water District, Nuevo Water Company, Rainbow Municipal Water District, Rancho California Water District, and Western Municipal Water District

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

EMWD provides drinking water treatment and distribution, wastewater collection and treatment, and recycled water production and distribution across a 682-square-mile service area in western Riverside County and northern San Diego County, serving nearly one million people. The district supports residential, commercial, agricultural, and wholesale (other water districts and cities) customers through tiered water-budget rates, smart metering, and 24/7 emergency response.

Product overview

Eastern Municipal Water District (EMWD) is a municipal water utility providing water, wastewater, and recycled water services, not a traditional SaaS technology product. Its service portfolio centers on essential utility infrastructure serving nearly one million people across a 682-square-mile area in western Riverside County and northern San Diego County. Core offerings include drinking water service (2,476 miles of pipeline, 86 pumping plants, 2 filtration plants), wastewater collection and treatment (1,819 miles of pipeline, 4 regional water reclamation facilities), and recycled water distribution (260+ miles of pipeline, goal of 100% reuse). Supporting services include smart meters with usage monitoring, the MyAccount customer portal for online bill payment and service management, WaterWise conservation programs with rebates and the Demonstration Garden, education programs from K-12 through college, and public-facing Map and CIP portals. Infrastructure reliability initiatives include Groundwater Reliability Plus (GWR Plus) encompassing desalination, water banking, and future purified water replenishment. The utility also offers 24/7 emergency response through its Integrated Operations Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Service Potable water treatment and distribution to retail customers across western Riverside County and northern San Diego County, serving nearly one million people through 2,476 miles of water transmission pipeline, 86 pumping plants, and 2 drinking water filtration plants.
• Wastewater Service Collection and treatment of wastewater through 1,819 miles of collection pipeline and four operating regional water reclamation facilities (RWRFs) that collectively treat more than 49 million gallons of wastewater per day.
• Recycled Water Service Treatment and distribution of recycled water for agricultural irrigation, municipal landscapes, schools, parks, golf courses, and industrial use via 260+ miles of dedicated recycled water pipeline with 2+ billion gallons of storage capacity; meets more than one-third of EMWD's overall water supply needs with a goal of 100% beneficial reuse.
• Smart Meters Upgraded residential water meters providing customers access to hourly, weekly, and monthly usage data, leak detection alerts, and usage notifications to support water-use efficiency and conservation.
• MyAccount Online Portal Online self-service customer portal (myaccount.emwd.org) for viewing and paying bills, starting/stopping service, accessing usage data, and managing water accounts 24/7.
• Water Use Efficiency Programs Conservation programs including residential water consultations, landscape rebates, business water-efficiency programs, leak detection assistance, and free online landscape contractor training.
• Groundwater Reliability Plus (GWR Plus) Comprehensive groundwater-reliability initiative integrating desalination, recycled water, water banking, and Purified Water Replenishment to provide locally controlled, drought-resistant supplies.
• Education Program (K-12 and College) Water-education offerings for elementary, middle, high school, college, and partnership audiences, including lesson plans, curriculum packets, field trips, and water-career preparation resources.
• 24/7 Emergency Response (Integrated Operations Center) Integrated Operations Center staffed 24 hours a day to respond to emergencies including mainline breaks, service line leaks, sewer blockages, and sewer manhole problems.
• Capital Improvement Program (CIP) Portal Public-facing portal providing visibility into current active water and wastewater capital improvement projects within the district.
• Map Portal Public-facing map portal providing access to district facility drawings and geographic information about EMWD infrastructure.

Quantifiable outcome

• 53% reduction in per-capita water use since 2000
• +5 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and major.

• San Diego County Water AuthoritycoreStrategic or Co-development Partner · 9 April 2026Long-term water supply agreement announced April 9, 2026 where EMWD will receive 10,000 acre-feet of water annually for 21 years, plus advance of approximately 30,000 acre-feet for later delivery. The Water Authority will receive approximately $74 million over the first five years. Water deliveries will move through existing Metropolitan Water District facilities. Partnership collectively supports more than 4 million residents in San Diego and Riverside counties and strengthens drought preparedness.
• Western Municipal Water DistrictmajorStrategic or Co-development Partner · 1 March 2026Similar water supply partnership announced in March 2026. Like the EMWD agreement, water deliveries will move through existing Metropolitan Water District facilities, demonstrating regional cooperation model.
• Metropolitan Water District of Southern CaliforniacoreStrategic or Co-development PartnerEMWD receives approximately half of its water supply from Metropolitan Water District of Southern California (MWD) via the Colorado River Aqueduct and State Water Project. Water transfers with San Diego County Water Authority move through existing MWD facilities. MWD Vice Chair Michael Camacho noted the new era of collaboration following settlement of long-running legal disputes.
• U.S. Bureau of ReclamationmajorStrategic or Co-development PartnerReceived funding in 1991 and 2011 from U.S. Bureau of Reclamation for recycled water backbone transmission system development and system stabilization projects including pumping facilities and elevated storage.
• The Metropolitan Water District of Southern CaliforniacoreStrategic or Co-development PartnerEMWD annexed to MWD in 1951 and receives approximately half of its water supply from MWD via Colorado River Aqueduct and State Water Project. MWD facilities used for water transfer partnerships.

Scale indicators17 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Orange County Water District: Groundwater management and water reuse agency in Orange County, operating the Groundwater Replenishment System — a direct technical analog to EMWD's Groundwater Reliability Plus and purified water replenishment programs.
• Metropolitan Water District of Southern California: Wholesale water supplier that provides ~50% of EMWD's supply. The 26-member regional agency is the umbrella wholesaler across Southern California, of which EMWD is a constituent member since 1951.
• Los Angeles Department of Water and Power (LADWP): Largest municipal water utility in the U.S., serving ~4 million residents in Los Angeles. Comparable in scale of operations, recycled water ambitions, and water supply diversification, though much larger and more diversified (also an electric utility).

Direct peers

• Santa Clara Valley Water District: California wholesale/retreat water district serving Santa Clara County with similar responsibilities: drinking water supply, wastewater reuse, groundwater recharge, and recycled water for agriculture. Comparable scale and portfolio.
• San Diego County Water Authority: Wholesale customer of EMWD under the 21-year agreement. Operates a similar imported/desalinated/recycled water portfolio for San Diego County and is a key counterparty for EMWD's wholesale growth strategy.
• Otay Water District: Southern California water district in eastern San Diego County providing retail water, recycled water, and wastewater service. Similar governance structure, customer mix (residential, agricultural, commercial), and supply portfolio.
• Western Municipal Water District: Adjacent Riverside County retail/wholesale water district that signed a parallel 2026 supply partnership with SDCWA leveraging MWD conveyance. Directly comparable in customer mix, service model, and supply diversification strategy.
• Rancho California Water District: Neighboring water district in Temecula/Murrieta area, listed as an EMWD wholesale customer. Comparable retail/wholesale model, recycled water program, and Southern California water supply portfolio.
• Helix Water District: Retail water district in San Diego's East County serving ~270,000 customers. Directly comparable in service scope (drinking water + recycled water distribution) and in its reliance on MWD/SDCWA wholesale supply.
• Inland Empire Utilities Agency: Municipal water/wastewater/recycled water agency serving the Chino Basin in western San Bernardino County. Closely comparable service portfolio (drinking water, wastewater reclamation, recycled water for agriculture) in the same Southern California region.

Market position

Weaknesses4 records

Competitive moat6 records

Key risks1 record

Customer concentration

• Xx.com/EasternMuni

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMWD