ITCraft Technologies

What ITCraft Technologies does

ITCraft Technologies Pvt Ltd is a Nagpur, India-based IT services and software product company founded in November 2013 that targets government entities and large enterprises with digital transformation solutions. The company operates four proprietary products — e-Governance (covering property regularization including Maharashtra-specific Gunthewari schemes, building plan approval, accounts and procurement, and citizen facilitation), e-Office (a CAD-based workflow system for automated plan evaluation with digital signature authentication), Integrated Transport Transaction System (ITTS, a turnkey city-bus ticketing and fleet management platform with NFC, GPS and 4G-enabled POS terminals), and Document Management System (DMS, a role-based secure file-sharing platform). IT services span digital communication, website development, enterprise applications via a Business Process Management System, mobile application development, custom software development, and facility management including hardware/software AMC and IT security.

The company's revenue model is project-based for government clients and enterprises, with one-time license revenue on product deployments, professional services on digital communication engagements, and managed services for facility management contracts. Go-to-market is direct enterprise sales augmented by government empanelment (DGIPR) and tender participation. The customer base is concentrated in Maharashtra public-sector bodies — Nagpur Metro, Pune Metro, Nagpur Municipal Corporation, Nagpur Smart City, Nagpur Improvement Trust, Jabalpur Smart City, and district information offices — with a small handful of private-sector clients in healthcare, education, and nonprofit segments. The company is ISO 9001:2015 certified and a Microsoft Solution Development Partner, both of which serve as credentials for government procurement. Geographic scope is domestic, restricted to Maharashtra and Central India.

Name

ITCraft Technologies

Legal name

ITCraft Technologies Pvt Ltd

Website

https://itcraftindia.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

ITCraft Technologies is a Nagpur-based IT services and software firm that builds e-governance, e-office, transport ticketing (ITTS), and document management products for Indian municipal corporations, smart cities, and select enterprises.

Ownership category

akta.pro rank

Product category

Government e-Governance Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAAAC

Enterprise Architecture & Technology Roadmapping

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAHAEAB

Enterprise Architecture & IT Operating Model

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAEAOAF

IT Asset Lifecycle Services (Procure-to-Retire)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

Keywords

• E-governance software
• Custom software development
• Government IT solutions
• Document management system
• Digital communication services

Headquarters

HQ city

Nagpur

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Software Development: Custom software development, website development, mobile application development, and enterprise application solutions delivered to government entities and enterprises on a project basis.
2. Digital Communication Services: Digital marketing, social media management, events and brand management, 360 PR services, and print/electronic media campaigns provided on retainer or project basis.
3. Facility Management Services: AMC of hardware, network and software infrastructure, onsite engineer services, server and network management, IT security and firewall management, vendor management and asset management services.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

ITCraft Technologies develops and sells proprietary enterprise software products (e-Governance, e-Office, ITTS, DMS, BPMS) and delivers IT services including custom software development, website development, mobile application development, digital communication, and facility management primarily to government entities and large enterprises in India. Solutions are tailored for municipal corporations, smart city projects, metro rail corporations, and district administrations, with specialization in Maharashtra-specific regulatory workflows such as Gunthewari property regularization.

Product overview

ITCraft Technologies offers a portfolio of enterprise software products and IT services. The core product suite includes e-Governance (for government processes including property regularization, building approvals, and citizen services), e-Office (electronic document management and workflow automation), Integrated Transport Transaction System (ITTS - for public transport ticketing and fleet management), and Document Management System (DMS - for secure file sharing and collaboration). These products are complemented by services including Digital Communication, Website Development, Mobile Application Development, Software Development, Turnkey Solutions, and Facility Management. The company is ISO 9001:2015 certified and partnered with Microsoft.

Differentiator

Problem solved

Functional benefit

Products and services

• e-Governance

Quantifiable outcome

• e-Governance solution supports demand generation for 200,000+ properties in cities for civic infrastructure development
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationOfficial Microsoft partner for solution development. The partnership enables ITCraft Technologies to leverage Microsoft technologies and platforms for building enterprise and government solutions. Microsoft partner status provides credibility for enterprise sales and access to Microsoft's ecosystem and support resources.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Wipro: Global IT services major with government and smart city practices; competes with ITCraft on larger municipal and state-level digital contracts.
• HCL Technologies: Large Indian IT services firm with public-sector and infrastructure modernization capabilities, often competing with smaller specialized vendors on government transformation bids.
• Tech Mahindra: Indian IT services major with a strong government, telecom, and smart city portfolio; competes with ITCraft in municipal digital services and transport system modernization.
• Infosys: Global Indian IT services giant with significant government and public-sector business delivering large-scale e-governance, smart city, and digital transformation programs where ITCraft competes for smaller, specialized mandates.
• Tata Consultancy Services (TCS): Largest Indian IT services company with extensive government digital practice and pre-built platforms for tax, citizen services, and smart cities, representing the upper-tier incumbent competitor for government tenders.

Direct peers

• Cyient: India-headquartered IT and engineering services company with government, transportation, and smart infrastructure clients, comparable in providing domain-specific digital solutions to public-sector buyers.
• Mastek: Mid-sized Indian IT services company with a strong government and public sector practice delivering digital transformation, e-governance, and enterprise application services, similar in scale and customer profile to ITCraft.
• Birlasoft: Mid-tier Indian IT services company delivering enterprise application, digital, and industry-specific solutions including public sector work, overlapping with ITCraft's e-Governance and BPMS offerings.
• Coforge (formerly NIIT Technologies): Indian IT services company with established government, transportation, and digital transformation verticals, comparable in deploying large-scale digital platforms for public-sector clients.
• Zensar Technologies: Indian IT services firm providing application management, digital transformation, and government-focused solutions; comparable mid-market positioning serving public sector and enterprise clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/itcraft-technologies-private-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITCraft Technologies