USAirports
USAirports Flight Support is a family-owned, full-service Fixed Base Operator (FBO) at Frederick Douglass-Greater Rochester International Airport (KROC) that provides fueling, aircraft maintenance, cargo handling, and hangar leasing to commercial airlines, corporate aviation operators, and the general aviation community.
- Company typePrivate
- Founded1986
- HeadquartersRochester, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What USAirports does
USAirports Flight Support, LLC is a family-owned, full-service Fixed Base Operator (FBO) located at Frederick Douglass-Greater Rochester International Airport (KROC) in Rochester, NY. Founded in 1986 by Anthony J. Costello and currently led by his son Brett Costello as CEO, the company provides a comprehensive suite of aviation ground support services to commercial airlines, corporate aviation operators, and the general aviation community, operating 24 hours per day, 365 days per year. Services span fueling (Jet-A, Jet-A with Prist, 100LL), aircraft hangaring and tie-down, ramp parking, air cargo ramp handling for narrow and wide-body aircraft, and aircraft maintenance under FAA Part 145 Repair Station certification (UG6R085O), staffed by certified Airframe and Powerplant Mechanics.
The underlying operating platform rests on five integrated service lines (FBO services, aircraft maintenance, air cargo handling, ground support equipment maintenance, and hangar leasing) supported by 100,000+ square feet of secure hangar space (including temperature-controlled options), 500,000+ square feet of ramp space, and a large modern fleet of ground support equipment including cargo loaders, belt loaders, K-loaders, GPUs, tow tractors, airstarts, forklifts, mobile refuelers, and deice trucks. The asset base is complemented by regulatory credentials that include NATA Safety 1st qualified staff, A4A certified fuel handling, and US Government Contract Fuel Supplier status, as well as fuel supply partnerships with World Fuel and Phillips 66.
The business model combines transactional revenue (fuel sales, per-service maintenance, cargo handling fees) with recurring revenue (preventative GSE maintenance contracts and short- and long-term hangar leases). Distribution is entirely direct and on-airport, supported by a sales-led GTM motion targeting enterprise relationships with airline partners and corporate jet operators. The customer base spans general aviation, commercial aviation, and corporate aviation tenants. The company employs more than 60 people across these divisions and remains a private, family-controlled entity with no disclosed external investors, parent company, or M&A activity.
USAirports firmographics
Firmographics- Name
- USAirports
- Legal name
- USAirports Flight Support, LLC
- Website
- https://usairports.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- USAirports Flight Support is a family-owned, full-service Fixed Base Operator (FBO) at Frederick Douglass-Greater Rochester International Airport (KROC) that provides fueling, aircraft maintenance, cargo handling, and hangar leasing to commercial airlines, corporate aviation operators, and the general aviation community.
- Ownership category
- akta.pro rank
USAirports industry classification
Industry- Product category
- Fixed Base Operator (FBO) and Aviation Ground Support Services
- NAICS
- Support Activities for Air Transportation (4881), Other Support Activities for Air Transportation (488190)
- SIC
- Aircraft Parts & Auxiliary Equipment, Nec (3728), Services-Equipment Rental & Leasing, Nec (7359)
- akta.pro industry
- Private Aviation Terminals & FBO ServicesPrivate Aviation Maintenance, Repair & Overhaul (MRO)Line Maintenance & AOG SupportIndustrials, Manufacturing & Construction/Aerospace & Defense Manufacturing/Aerospace MRO, Repair & Overhaul (Aftermarket)Parts Distribution & Spares Management (Aftermarket)Industrials, Manufacturing & Construction/Aerospace & Defense Manufacturing/Aerospace MRO, Repair & Overhaul (Aftermarket)
Keywords
Where USAirports is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
USAirports business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- FBO Services: Full-service Fixed Base Operator providing fueling (Jet-A, Jet-A with Prist, 100LL), hangaring, tie-down, and ramp parking services to general aviation community, commercial airlines, and corporate customers. Revenue generated through fuel sales, hangar rentals (nightly, monthly, short-term, long-term), and service fees.
- Aircraft Maintenance Services: Part 145 certified repair station providing scheduled maintenance, repairs, and complete inspections. Revenue from professional maintenance services billed per service or contract.
- Air Cargo Handling: Cargo ramp handling services for narrow and wide body aircraft including cargo build and break, load/off load services. Revenue generated through cargo handling fees.
- Ground Support Equipment Maintenance: Preventative maintenance contracts and emergency on-call service for ground support equipment. Revenue from maintenance contracts and service fees.
- Hangar Leasing: Short-term and long-term hangar leasing, nightly and monthly hangar rentals, tie-downs, and temperature controlled hangar space. Revenue from recurring rental fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Hangar leasing available in multiple tiers |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
USAirports product offering
Product offeringCore offering
USAirports is a family-owned Full Service Fixed Base Operator (FBO) at Frederick Douglass-Greater Rochester International Airport providing aviation ground support 24/7/365. Core offerings include fueling (Jet-A, Jet-A with Prist, 100LL), aircraft maintenance via an FAA Part 145 certified repair station, air cargo build/break handling for narrow and wide body aircraft, preventative and emergency ground support equipment maintenance, and short- and long-term hangar leasing across 100,000+ SF of secure, temperature-controlled space plus 500,000+ SF of ramp.
Product overview
USAirports is a family-owned Fixed Base Operator (FBO) providing comprehensive aviation ground support services at Frederick Douglass-Greater Rochester International Airport. The company operates as a single unified service platform offering five interconnected core services: FBO Services (fueling, hangaring, ramp parking, passenger handling), Aircraft Maintenance (FAA Part 145 certified repair station), Air Cargo Handling (narrow and wide body aircraft support), Ground Service Equipment Maintenance, and Hangar Leasing (100,000+ SF of secure space). The company serves both general aviation and commercial airline customers 24/7/365 from a state-of-the-art facility.
Differentiator
Problem solved
Functional benefit
Products and services
- Fixed Base Operator (FBO) Services Full-service 24/7/365 FBO operations at Frederick Douglass-Greater Rochester International Airport offering fueling (Jet-A, Jet-A with Prist, 100LL), hangaring, tie-down, ramp parking, deicing, passenger handling, and crew services to the general aviation community, commercial airlines, and corporate aviation customers.
- Aircraft Maintenance Services FAA Part 145 certified repair station providing 24/7 scheduled maintenance, repairs, and complete inspections staffed by certified Airframe and Powerplant mechanics and inspectors, serving both the general aviation community and commercial aircraft at KROC.
- Air Cargo Handling Services Cargo ramp handling services for narrow and wide body aircraft including cargo build and break, load/off load, using a large dedicated fleet of modern ground support equipment (cargo loaders, belt loaders, K-loaders, tugs, GPUs) across over 500,000 SF of ramp space.
- Ground Service Equipment (GSE) Maintenance Preventative maintenance contracts and emergency on-call repair services for ground support equipment including cargo loaders, GPUs, tow tractors, airstarts, beltloaders, forklifts, mobile refuelers, and deice trucks.
- Hangar Leasing Over 100,000 square feet of secure hangar space available for short-term and long-term leasing, including nightly rentals, monthly rentals, tie-downs, and temperature-controlled storage options for aircraft owners and corporate tenants.
Quantifiable outcome
- Serves thousands of transient jets annually
- +2 more outcomes
Companies that use USAirports
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
USAirports technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
USAirports partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- World FuelcoreWorld Fuel is a contract fuel provider for USAirports, allowing the company to offer fuel card programs and contract fuel pricing to customers. This partnership enables competitive fuel pricing through World Fuel's fuel card network.
- Phillips 66corePhillips 66 is a fuel provider for USAirports, supplying Jet-A, Jet-A with Prist, and 100LL aviation fuels. This partnership ensures reliable fuel supply for the FBO operations.
- HertzminorHertz rental cars available with crew rates for USAirports customers. Courtesy shuttle and Hertz car services provide ground transportation options for passengers and crew.
- National Air Transport Association (NATA)minorNATA membership provides access to safety resources, industry standards, and professional development. USAirports staff are NATA Safety 1st certified.
- National Business Aviation Association (NBAA)minorNBAA membership connects USAirports with the business aviation community and provides industry resources and standards.
Scale indicators8 records
Recent moves8 records
Expansion highlights4 records
USAirports competitors and assessment
Company assessmentBroad incumbents
- Atlantic Aviation: Major US FBO chain with 100+ facilities, acquired by Macquarie. Comparable as a multi-site FBO offering fueling, hangar, line services, and aircraft maintenance to general aviation and commercial operators.
- Signature Flight Support: Largest FBO network globally with 200+ locations across major airports. Directly comparable as a full-service FBO operator offering fueling, hangar, maintenance, and ground handling services to business aviation and commercial customers.
- Million Air: Network of independently-branded FBOs across North America offering fueling, hangar, ground support, and concierge services. Comparable business model and customer base to USAirports' FBO operations.
- Jet Aviation: Global FBO and aircraft management company with US locations providing fueling, maintenance, hangar, and passenger services. Directly comparable service mix to USAirports.
Direct peers
- TAC Air: Regional FBO chain at multiple US airports offering fueling, hangar, line maintenance, and ground services. Comparable business model and customer base to USAirports.
- Modern Aviation: FBO platform with multiple US locations offering fueling, line services, hangar leasing, and aircraft maintenance. Closely comparable in service breadth and target customers (general and commercial aviation).
- Ross Aviation: FBO network providing fueling, hangar, line services, and maintenance across US airports. Closely comparable in scale, service offering, and customer segments to USAirports.
- Rectrix Aviation: Northeast US-based FBO and aviation services company with multiple locations, offering fueling, hangar, maintenance, and charter services. Comparable geography, service mix, and customer profile.
- Banyan Air Service: FBO at Fort Lauderdale Executive Airport offering fueling, Part 145 maintenance, hangar, and avionics. Comparable as a multi-service single-site FBO with FAA repair station certification.
- Sheltair Aviation: Family-influenced FBO chain operating at multiple US airports with real estate development focus. Comparable as a multi-service FBO with similar service mix and family-business heritage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
USAirports social profiles
Digital presenceUSAirports compliance and trust
Trust signalCompliance1 record
USAirports financial estimates
Financial estimateRevenue estimate
Valuation estimate
USAirports leadership team
Management profileNumber of profiles
Profiles5 records
USAirports funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
USAirports M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about USAirports
What does USAirports do?
USAirports is a family-owned Full Service Fixed Base Operator (FBO) at Frederick Douglass-Greater Rochester International Airport providing aviation ground support 24/7/365. Core offerings include fueling (Jet-A, Jet-A with Prist, 100LL), aircraft maintenance via an FAA Part 145 certified repair station, air cargo build/break handling for narrow and wide body aircraft, preventative and emergency ground support equipment maintenance, and short- and long-term hangar leasing across 100,000+ SF of secure, temperature-controlled space plus 500,000+ SF of ramp.
Is USAirports a public or private company?
USAirports is a private company. It is classified as family owned and is currently operating.
When was USAirports founded?
USAirports was founded in 1986. It employs 51 to 100 people.
Where is USAirports based?
USAirports is headquartered in Rochester, United States, in the North America region.
How does USAirports make money?
Five revenue lines are on record. FBO Services are the primary driver. The others are aircraft Maintenance Services, air Cargo Handling, ground Support Equipment Maintenance and hangar Leasing.
Who are USAirports's main competitors?
Broad incumbents on record are Atlantic Aviation, Signature Flight Support, Million Air and Jet Aviation. Direct peers are TAC Air, Modern Aviation, Ross Aviation, Rectrix Aviation, Banyan Air Service and Sheltair Aviation.
Does USAirports have an API?
No public API is recorded for USAirports.
What industry is USAirports in?
USAirports's product category is Fixed Base Operator (FBO) and Aviation Ground Support Services. Its primary akta.pro industry code is THABAFAH, Private Aviation Terminals & FBO Services, with a secondary code of THABAFAI, Private Aviation Maintenance, Repair & Overhaul (MRO). Its NAICS code is 4881 and its SIC code is 3728.