Ohio Department of Job and Family Services
Ohio Department of Job and Family Services is the executive-branch state agency administering Ohio's unemployment insurance, workforce development, public assistance, child support enforcement, and refugee resettlement services for residents and employers statewide.
- Company typePrivate
- Founded-
- HeadquartersColumbus, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Ohio Department of Job and Family Services does
The Ohio Department of Job and Family Services (ODJFS) is the executive-branch state agency of Ohio responsible for administering unemployment insurance, workforce development, public assistance, child support enforcement, and refugee resettlement services. It serves the state's full population of residents and employers through a hybrid delivery model: statewide county JFS agencies (one per county, 88 total), OhioMeansJobs career centers, telephone/IVR support, and a portfolio of digital portals. Core services include cash, food, and energy assistance (OhioBenefits.gov), the statewide job board and labor exchange (OhioMeansJobs.com with over 100,000 listings), employer unemployment tax filing (The SOURCE), unemployment claims processing, child support case management (with mobile app and OHID integration), and the ODJFS Data Portal for public program analytics.
The department's technology architecture is a platform-plus-portals model: specialized web portals serve distinct user types — job seekers, employers, claimants, custodial and non-custodial parents, and refugee resettlement clients — while physical service delivery is coordinated through county agencies and workforce development boards. Programs include ApprenticeOhio, the Comprehensive Case Management and Employment Program (CCMEP), WIOA-funded workforce services, veterans' employment services, and justice-involved reentry services through Ohio Reentry Connections. ODJFS also administers targeted grants such as the Ohio School Bus Safety Grant.
ODJFS does not generate commercial revenue; it is funded through Ohio state general revenue fund appropriations, federal block and matching grants (TANF, SNAP, child care subsidies, WIOA, UI administration), and the state share of child support collections. Services are provided at no direct charge to eligible residents, with no pricing tiers. The agency operates under the oversight of the Governor and Ohio General Assembly, with no parent company, no equity ownership, and no public listing.
Ohio Department of Job and Family Services firmographics
Firmographics- Name
- Ohio Department of Job and Family Services
- Legal name
- Ohio Department of Job and Family Services
- Website
- https://jfs.ohio.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Ohio Department of Job and Family Services is the executive-branch state agency administering Ohio's unemployment insurance, workforce development, public assistance, child support enforcement, and refugee resettlement services for residents and employers statewide.
- Ownership category
- akta.pro rank
Ohio Department of Job and Family Services industry classification
Industry- Product category
- Public Welfare and Workforce Services
- NAICS
- Individual and Family Services (6241), Employment Services (5613), Other Individual and Family Services (624190), Administration of Public Health Programs (923120)
- SIC
- Services-Social Services (8300), Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)
- akta.pro secondary industries
- Unemployment Insurance & Employment Support Benefits (BPAIAKAB), Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Income Support & Cash Assistance Programs (BPAIAKAE), Employment & Job Readiness Support Services (BPAGAEAJ)
Keywords
Where Ohio Department of Job and Family Services is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Ohio Department of Job and Family Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Revenue model
- State General Revenue Fund: Primary state funding through Ohio state appropriations from general revenue fund for operational costs and program administration
- Federal Program Funding: Federal grants and matching funds for programs including TANF, SNAP, child care subsidies, workforce development (WIOA), and unemployment insurance administration
- Child Support Collections: State share of child support collections from income withholding orders processed through employers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Free public services for eligible citizens |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Ohio Department of Job and Family Services product offering
Product offeringCore offering
ODJFS administers Ohio's public assistance, workforce development, unemployment compensation, and child support enforcement programs. It delivers services through a statewide network of 88 county Job and Family Services agencies, OhioMeansJobs career centers, and digital self-service portals (OhioMeansJobs.com, OhioBenefits.gov, The SOURCE, and the Child Support Customer Service Portal). Programs include cash, food, and energy assistance, unemployment benefits, job training, child support establishment and enforcement, and refugee resettlement services.
Product overview
The Ohio Department of Job and Family Services (ODJFS) operates a multi-platform portfolio of workforce development and public assistance services. The core digital infrastructure includes OhioMeansJobs.com as the statewide job matching platform, OhioBenefits for public assistance applications, The SOURCE for employer unemployment tax management, the Child Support Customer Service Portal for child support services, the Unemployment Insurance Benefits System for worker claims, the ODJFS Data Portal for public data access, and SHARE for electronic hearings. These platforms are complemented by physical OhioMeansJobs Centers delivering in-person services. Programs include ApprenticeOhio, CCMEP (Comprehensive Case Management and Employment Program), veterans' workforce services, refugee services, and cash/food/energy assistance programs. The architecture is a platform-plus-portals model where job seekers, employers, workers, and families interact with specialized portals while the department coordinates services through local county agencies.
Differentiator
Problem solved
Functional benefit
Brands
- OhioMeansJobs: Statewide job search and career resources platform operated by ODJFS workforce development division
- OhioMeansJobs Centers
- Ohio Child Support Customer Service Portal
- The SOURCE
- OhioBenefits
- ApprenticeOhio
Products and services
- OhioMeansJobs.com
- OhioBenefits
- The SOURCE
- Child Support Customer Service Portal
- Unemployment Insurance Benefits System
- ODJFS Data Portal
- SHARE (State Hearings Access to Records Electronically)
- ApprenticeOhio
- OhioMeansJobs Centers
Quantifiable outcome
- 124 fraud referrals processed in 2025 with 12 facility closures for subsidized childcare
Companies that use Ohio Department of Job and Family Services
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles5 records
Ohio Department of Job and Family Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Ohio Department of Job and Family Services partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- OhioMeansJobs CenterscoreNetwork of physical career centers operated in partnership with local workforce development boards, providing job search assistance, training programs, and employer connections across all 88 Ohio counties
- ApprenticeOhiocoreState apprenticeship program connecting job seekers with earn-while-you-learn career opportunities, operated as a workforce development initiative under ODJFS
- Youth and Family Ombudsmen OfficecoreIndependent office providing advocacy and resolution services for youth and families affected by ODJFS programs, operating as a oversight and support partner
- Ohio Unemployment Compensation Review Commission (UCRC)coreIndependent commission reviewing unemployment compensation disputes and appeals, partnering with ODJFS for UI benefit administration
- Local Workforce Development BoardscoreRegional boards establishing local workforce policies and priorities, administering WIOA programs and funds across Ohio's local workforce areas
- Ohio Refugee Resettlement AgenciescorePartner agencies providing refugee resettlement services including housing, employment assistance, and cultural orientation for refugees arriving in Ohio
- Ohio Department of Education and WorkforceminorInter-agency partnership for workforce development and education programs including school bus safety grants administered through ODJFS
- County Child Support Enforcement Agencies (CSEAs)core88 county-level agencies administering child support orders, payment processing, and enforcement on behalf of ODJFS statewide
- U.S. Department of Health and Human ServicescoreFederal agency providing funding and program guidance for public assistance programs including TANF, SNAP, and refugee services administered by ODJFS
- U.S. Department of LaborcoreFederal agency providing funding and regulations for unemployment insurance and workforce development programs (WIOA) administered by ODJFS
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Ohio Department of Job and Family Services competitors and assessment
Company assessmentDirect peers
- Illinois Department of Human Services: Illinois's state human services agency administering TANF, SNAP, Medicaid, child care, and refugee services. Comparable to ODJFS in scope, federally-funded program mix, and Cook County/tiered county administration model.
- New York State Office of Temporary and Disability Assistance: New York's state agency administering TANF, SNAP, HEAP (energy assistance), and refugee resettlement. Closely mirrors ODJFS's mix of cash, food, energy, and refugee programs under a state-administered, locally-delivered model.
- Pennsylvania Department of Human Services: Pennsylvania's human services agency administering TANF, SNAP, Medical Assistance, LIHEAP, and child support. Directly comparable in program mix, county-administered delivery, and state-supervised federal benefits model.
- Michigan Department of Health and Human Services: Michigan's integrated health and human services agency combining public assistance, child welfare, Medicaid, and workforce programs under one cabinet department. Comparable to ODJFS in serving a Midwestern industrial-state population with similar benefit program needs.
- Texas Health and Human Services Commission: Texas's consolidated health and human services agency administering SNAP, TANF, Medicaid, child care, and child support. Comparable to ODJFS in scale, integrated benefits administration, and statewide county/regional delivery model.
- Florida Department of Children and Families: Florida's state agency administering SNAP, TANF, Medicaid, child care licensing, and refugee services. Comparable to ODJFS in combining benefits administration, child support, and regulatory oversight of subsidized care providers.
- California Department of Social Services: California's state social services agency administering CalWORKs (TANF), CalFresh (SNAP), child support, and refugee programs. Directly comparable to ODJFS in mission, federal-state funding model, and county-based service delivery structure.
Broad incumbents
- U.S. Department of Health and Human Services, Administration for Children and Families: Federal agency administering TANF, child care, child support, and refugee resettlement programs that ODJFS implements at the state level. Directly comparable as the policy and funding source for the majority of ODJFS's social services portfolio.
- U.S. Department of Labor, Employment and Training Administration: Federal agency that funds and sets policy for the workforce development programs (WIOA, Workforce Innovation and Opportunity Act) that ODJFS administers statewide. Comparable as the upstream counterpart shaping ODJFS's workforce portfolio and funding flows.
Regional players
- Indiana Department of Workforce Development: Indiana's state workforce agency administering unemployment insurance, workforce training, and apprenticeship programs. Comparable to ODJFS's workforce division, sharing a neighboring-state labor market and WIOA implementation patterns.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Ohio Department of Job and Family Services social profiles
Digital presenceOhio Department of Job and Family Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ohio Department of Job and Family Services leadership team
Management profileNumber of profiles
Profiles2 records
Ohio Department of Job and Family Services subsidiaries and ownership
Company hierarchySubsidiaries2 records
Ohio Department of Job and Family Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ohio Department of Job and Family Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ohio Department of Job and Family Services
What does Ohio Department of Job and Family Services do?
ODJFS administers Ohio's public assistance, workforce development, unemployment compensation, and child support enforcement programs. It delivers services through a statewide network of 88 county Job and Family Services agencies, OhioMeansJobs career centers, and digital self-service portals (OhioMeansJobs.com, OhioBenefits.gov, The SOURCE, and the Child Support Customer Service Portal). Programs include cash, food, and energy assistance, unemployment benefits, job training, child support establishment and enforcement, and refugee resettlement services.
Is Ohio Department of Job and Family Services a public or private company?
Ohio Department of Job and Family Services is a private company. It is classified as state government owned and is currently operating.
When was Ohio Department of Job and Family Services founded?
Ohio Department of Job and Family Services was founded in -1. It employs 1,001 to 5,000 people.
Where is Ohio Department of Job and Family Services based?
Ohio Department of Job and Family Services is headquartered in Columbus, United States, in the North America region.
How does Ohio Department of Job and Family Services make money?
Three revenue lines are on record. State General Revenue Fund is the primary driver. The others are federal Program Funding and child Support Collections.
Who are Ohio Department of Job and Family Services's main competitors?
Direct peers on record are Illinois Department of Human Services, New York State Office of Temporary and Disability Assistance, Pennsylvania Department of Human Services, Michigan Department of Health and Human Services, Texas Health and Human Services Commission, Florida Department of Children and Families and California Department of Social Services. Broad incumbents are U.S. Department of Health and Human Services, Administration for Children and Families and U.S. Department of Labor, Employment and Training Administration. Indiana Department of Workforce Development is listed as a regional player.
Does Ohio Department of Job and Family Services have an API?
No public API is recorded for Ohio Department of Job and Family Services.
What industry is Ohio Department of Job and Family Services in?
Ohio Department of Job and Family Services's product category is Public Welfare and Workforce Services. Its primary akta.pro industry code is BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family), with a secondary code of BPAIAKAB, Unemployment Insurance & Employment Support Benefits. Its NAICS code is 6241 and its SIC code is 8300.