Wentworth Healthcare

What Wentworth Healthcare does

Wentworth Healthcare is an Australian not-for-profit company limited by guarantee, registered with ASIC on 24 February 2012, that operates as the Nepean Blue Mountains Primary Health Network (NBMPHN). It holds an exclusive federal commissioning mandate covering four local government areas (Blue Mountains, Hawkesbury, Lithgow and Penrith), spanning over 9,000 km² and approximately 392,000 residents. It is funded by the Australian Government Department of Health, Disability and Ageing to coordinate and commission primary care services across the region.

The organisation's core product portfolio is structured into three layers. At the clinical decision-support layer sits HealthPathways, an online portal containing 600-900 localised clinical pathways developed jointly with the Nepean Blue Mountains Local Health District, using technology originated by Streamliners (Canterbury DHB, NZ). At the service delivery layer, the company commissions and funds direct service providers including headspace centres (Katoomba, Hawkesbury, Lithgow, Penrith), two Medicare Mental Health Centres, two Medicare Urgent Care Clinics (Penrith and Windsor), Care Finders for vulnerable older people, The Street University youth services, and Integrated Team Care for Aboriginal and Torres Strait Islander communities. At the digital infrastructure layer, it supports primary care adoption of My Health Record, electronic prescribing, SafeScript NSW and NASH PKI certificates through the Australian Digital Health Agency framework.

Its business model is a managed-services commissioning model: the company acts as an intermediary between the federal funder and a network of commissioned third-party providers (Anglicare, Benevolent Society, Wesley Community Services, Uniting NSW.ACT, Marathon Health, Neami Limited, Ted Noffs Foundation, Octa Medical and others), while directly engaging primary care providers through Primary Care Engagement Officers, the Your Practice Portal CPD/training platform, and a community-facing marketing channel mix (newsletters, events, social media, online directories including My Health Connector, Mental Health Help and Doctor Closed). No commercial revenue is generated; all services are provided to the community at no cost.

Name

Wentworth Healthcare

Legal name

Wentworth Healthcare Limited

Website

https://nbmphn.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

Wentworth Healthcare is a federally-funded Australian not-for-profit operating as the Nepean Blue Mountains Primary Health Network, commissioning community health services and supporting primary care providers across four LGAs serving roughly 392,000 residents in NSW.

Ownership category

akta.pro rank

Product category

Primary Healthcare Network Services

NAICS

Health Care and Social Assistance (62), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Primary health network
• Community health services
• Clinical referral pathways
• Primary care workforce support
• Mental health services

Headquarters

HQ city

Kingswood

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government PHN Funding: Wentworth Healthcare is funded by the Federal Government through the Primary Health Network (PHN) program to build primary care capacity, improve coordination, and commission services to address local health needs. As a not-for-profit organization, they do not generate commercial revenue but receive government grants to fund community health services.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Wentworth Healthcare is a not-for-profit Primary Health Network (PHN) that commissions and coordinates community-based health services across the Nepean Blue Mountains region. It funds external organisations to deliver mental health, urgent care, youth, and aged care services, and directly supports primary care providers (GPs, allied health, general practices, residential aged care homes) with workforce development, digital health tools, and the HealthPathways clinical referral portal. All services are provided free to the community, funded by Australian Government PHN grants.

Product overview

Wentworth Healthcare operates as a not-for-profit Primary Health Network providing a comprehensive suite of interconnected health services and support programs across the Nepean Blue Mountains region. The core offering includes HealthPathways (an online clinical guidance portal), Medicare Urgent Care Clinics (bulk-billed walk-in urgent care), and various mental health services including headspace (youth), Medicare Mental Health Centres, and The Street University. Supporting infrastructure includes Your Practice Portal (online training), CPD and Education Calendar, Digital Health Support Services, and workforce support programs. The organization funds community services including Care Finders, Integrated Team Care, and domestic violence linker programs. Directories like Doctor Closed, My Health Connector, and Mental Health Help provide community-facing access to health information and services.

Differentiator

Problem solved

Functional benefit

Products and services

• HealthPathways A free evidence-based online clinical support tool with localised referral information designed for health professionals to use at point of care. Provides symptom outlines, management options and clear referral pathways to appropriate local services and specialists. Contains 600-900 localised pathways developed collaboratively between Wentworth Healthcare and the Nepean Blue Mountains Local Health District with GPs and hospital clinicians.
• Medicare Urgent Care Clinics Walk-in medical care for urgent non-life-threatening injuries and illnesses, available at Penrith (8am-8pm, 7 days, delivered by Octa Medical at Nepean Health Hub) and Windsor (8am-10pm, 7 days, delivered by MyHealth Kable Street). Bulk-billed for Medicare card holders. The Penrith clinic relocated to 13 Barber Avenue, Kingswood as of 1 July 2026.
• headspace Free early intervention mental health service for young people aged 12-25 offering help with mental health, physical health, work/study and alcohol or drug concerns. Available at four locations in the region: Katoomba and Hawkesbury (delivered by Uniting NSW.ACT), Lithgow (delivered by Marathon Health), and Penrith (delivered by Uniting NSW.ACT).
• Medicare Mental Health Centres Free walk-in mental health support in a safe, welcoming environment for people aged 18 or older. Provides immediate support and connects users with appropriate services. Locations include Hawkesbury and Penrith (including Safe Haven), operated by Neami Limited.
• The Street University Community-based service for young people aged 12-25 offering free workshops, creative programs and alcohol and other drug counselling in a flexible, youth-friendly environment. Located in Katoomba and Penrith, delivered by The Ted Noffs Foundation.
• Care Finders Free service helping vulnerable older people access aged care services and community support. Provides intensive assistance including help with My Aged Care, attending assessments, finding services, and completing forms. Delivered by commissioned providers Anglicare, The Benevolent Society, and Wesley Community Services Limited across the Nepean Blue Mountains region.
• Integrated Team Care Coordinated, culturally safe support to help Aboriginal and Torres Strait Islander peoples manage chronic health conditions and access the care they need.
• Care and Connect Linkers Specially trained domestic, family and sexual violence workers who can help victim-survivors access support services.
• Commonwealth Psychosocial Support Support for people aged 16 years and over living with severe mental illness who need help building independence, connections and everyday life skills.
• Endometriosis and Pelvic Pain Clinic Specialized care clinic for people living with endometriosis, pelvic pain, perimenopause and menopause across the Blue Mountains, Hawkesbury, Lithgow and Penrith areas. Launched in March 2026.
• Primary Care Engagement Services Primary Care Engagement Officers provide expert guidance and practical assistance to GPs, practices, allied health and residential aged care homes across key primary care areas including Aboriginal Health, Antenatal Shared Care, Healthy Ageing, and Workforce Support.

Quantifiable outcome

• 95.5% of children fully immunised at 5 years
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core.

• Nepean Blue Mountains Local Health District (NBMLHD)coreStrategic or Co-development Partner · 1 July 2015Partnership for HealthPathways portal development and delivery. The PHN and NBMLHD work together to develop clinical pathways collaboratively with GPs, hospital clinicians and other health professionals. Content is developed jointly ensuring pathways remain responsive to local needs.
• AnglicarecoreChannel Partner/ Reseller/ DistributorCommissioned provider of care finder services helping vulnerable older people access aged care services and community supports in the Nepean Blue Mountains region.
• The Benevolent SocietycoreChannel Partner/ Reseller/ DistributorCommissioned provider of care finder services for older people needing intensive assistance to access aged care and other supports.
• Wesley Community Services LimitedcoreChannel Partner/ Reseller/ DistributorCommissioned provider of care finder services assisting older people with aged care navigation.
• Uniting NSW.ACTcoreChannel Partner/ Reseller/ DistributorCommissioned provider of headspace Katoomba, Hawkesbury, and Penrith services offering free early intervention mental health support to young people 12-25 years.
• Marathon HealthcoreChannel Partner/ Reseller/ DistributorCommissioned provider of headspace Lithgow service for young people 12-25 years in the Lithgow area.
• Neami LimitedcoreChannel Partner/ Reseller/ DistributorCommissioned provider of Medicare Mental Health Centres in Hawkesbury and Penrith, providing free walk-in mental health support for adults 18+.
• The Ted Noffs FoundationcoreChannel Partner/ Reseller/ DistributorCommissioned provider of The Street University in Penrith and Katoomba, offering free workshops, creative programs and AOD counselling for young people 12-25.
• Octa MedicalcoreChannel Partner/ Reseller/ DistributorCommissioned provider of the Penrith Medicare Urgent Care Clinic at Nepean Health Hub, delivering bulk-billed urgent care for non-life-threatening conditions.
• MyHealth Kable Street Pty LtdcoreChannel Partner/ Reseller/ DistributorCommissioned provider of the Windsor Medicare Urgent Care Clinic delivering bulk-billed urgent care services.
• Australian Digital Health Agency (ADHA)coreStrategic or Co-development PartnerFederal agency providing digital health infrastructure including My Health Record, electronic prescribing, NASH PKI certificates, and cybersecurity resources that the PHN supports primary care providers to adopt.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Western Sydney Primary Health Network (WentWest): Adjacent PHN operating across Western Sydney with the same federally-funded commissioning mandate, similar service portfolio (HealthPathways, mental health, urgent care), and direct comparability in scale, structure, and revenue model.
• South Western Sydney Primary Health Network (SWSPHN): Neighbouring NSW PHN with identical structure as a federally-funded commissioning body for primary health, providing directly comparable service lines and governance model.
• North Western Melbourne Primary Health Network (NWMPHN): One of the larger Victorian PHNs operating the same commissioning model with comparable population-scale services including mental health, urgent care, and HealthPathways.
• Brisbane North Primary Health Network: Large Queensland PHN with the same federal funding structure, commissioning role, and population health mandate — directly comparable in service breadth and operational model.
• Perth North Primary Health Network (HealthPathways WA lead): Western Australian PHN with a comparable commissioning model, including adoption of the same HealthPathways platform developed in partnership with Streamliners.

Emerging players

• Streamliners: New Zealand-based developer of the original HealthPathways platform, now deployed across 40+ regions in AU, NZ, and UK. Direct technology partner to Wentworth Healthcare and to the broader PHN network; a partial competitive threat if PHNs sought to internalise content.

Broad incumbents

• headspace National Youth Mental Health Foundation: National operator of the headspace youth mental health brand used by Wentworth Healthcare's commissioned providers. Operates at national scale while Wentworth delivers locally through its four headspace centres.

Others

• Nepean Blue Mountains Local Health District (NBMLHD): NSW state-run hospital and health services district; a strategic partner on HealthPathways development and a complementary (rather than competing) provider of inpatient and acute services in the same catchment.
• Australian Digital Health Agency (ADHA): Federal agency operating the My Health Record, ePrescribing, and NASH PKI infrastructure that Wentworth Healthcare supports primary care providers to adopt. Not a competitor but a key ecosystem enabler.

Regional players

• Canterbury District Health Board (Te Whatu Ora – Waitaha): New Zealand health system body that originally co-developed HealthPathways with Streamliners in 2008. Operates the same HealthPathways model across NZ regions; relevant peer from a content/platform and regional commissioning perspective.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NepeanBlueMountainsPHN
• LinkedInlinkedin.com/company/wentworthhealthcare
• Instagraminstagram.com/wentworthhealthcare
• Xx.com/nbmphn

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wentworth Healthcare