Oberoi Hotels & Resorts

What Oberoi Hotels & Resorts does

Oberoi Hotels & Resorts, operated under the legal entity EIH Limited, is a privately held luxury hospitality group founded in 1934 and headquartered in New Delhi, India. The group operates 24+ properties across six countries — India (15+ locations including Agra, Jaipur, Udaipur, Shimla, Mumbai, New Delhi, Gurgaon, Bengaluru, Kolkata, Ranthambhore, Bandhavgarh, Khajuraho, and New Chandigarh), Egypt (Sahl Hasheesh beach resort plus two Nile cruisers), Indonesia (Bali and Lombok), Mauritius, and Morocco (Marrakech) — with an upcoming branded private-villa project in Wadi Safar, Saudi Arabia. The portfolio spans city hotels, palace and heritage resorts, wildlife resorts, beach resorts, and luxury river cruisers, complemented by the Oberoi One loyalty programme, Oberoi Select premium membership, Asmi by Oberoi wellness brand, Oberoi Spa services, and the annual Oberoi Concours d'Elegance.

The underlying technology backbone consists of an integrated hospitality operations platform anchored by the SynXis central reservation system (chain code 24188), property management systems, and a CRM capability led by the Head of CRM and Business Analytics; no proprietary AI models, public APIs, or technology patents are documented. Distribution is multi-channel — direct website booking, a central reservation contact centre covering 35+ countries, GDS access, regional sales offices across India and international sales offices in New York, London, Dubai, Germany, UAE, Egypt, Mauritius, and Indonesia — supplemented by a strategic alliance with Mandarin Oriental Hotel Group that enables cross-referrals across 44 hotels in 27 countries.

The business model is asset-heavy luxury hospitality monetisation across six revenue streams: room revenue (quote-based, varying by property, season, and accommodation type), food and beverage (including Michelin-mentored restaurants such as Ziya, Mewar by Vineet, and Dilli), wellness and spa (Oberoi Spa, Asmi programmes), events and weddings (venues accommodating up to 600 guests), Nile cruises (Oberoi Zahra and Oberoi Philae), and the Oberoi One loyalty programme that drives repeat bookings. The group serves high-net-worth leisure travellers, corporate and MICE clients in India's commercial centres, ultra-high-net-worth wedding clientele, and branded residence guests. Pricing is quote-based and not publicly disclosed, with a Best Rate Guarantee and differentiated loyalty economics (Oberoi Select offering 40% room savings plus 10% resort credit).

Name

Oberoi Hotels & Resorts

Legal name

EIH Limited

Website

https://oberoihotels.com

Company type

Private

Founded year

1934

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Oberoi Hotels & Resorts, operated under EIH Limited, is a privately held luxury hospitality group founded in 1934 operating 24+ five-star hotels, resorts, and Nile cruisers across India, Egypt, Indonesia, Mauritius, and Morocco, serving high-net-worth leisure, corporate, and wedding travellers.

Ownership category

akta.pro rank

Product category

Luxury Hotels and Resorts

NAICS

Hotels (except Casino Hotels) and Motels (72111), Other Traveler Accommodation (72119)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury Villas & Residences Resorts (THAGACAM)

akta.pro secondary industries

Ultra-Luxury Villas & Estates (THAMAEAA), Beachfront & Island Luxury Resorts (THAGACAA), Luxury Eco-Villas & Sustainable Premium Stays (THAMAEAH), Luxury All-Inclusive Resorts (THAGAKAC)

Keywords

• Luxury hotel management
• Five star resorts
• Heritage palace hotels
• Luxury destination weddings
• Corporate MICE hospitality

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices25 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Room Revenue: Revenue from overnight stays across luxury rooms, suites, villas, royal tents, and heritage residences at 24+ properties in India, Egypt, Indonesia, Mauritius, and Morocco. Pricing is quote-based and varies by season, property, and accommodation type.
2. Food & Beverage: Revenue from restaurants, bars, lounges, in-room dining, and curated dining experiences at all properties, including Michelin-mentor-led restaurants such as Ziya (Gurgaon), Mewar by Vineet (Udaivilas), and Dhilli (New Delhi).
3. Wellness & Spa: Revenue from Oberoi Spa treatments, Asmi wellness programmes, massage, facial treatments, sensory experiences, and yoga sessions across properties offering wellness facilities.
4. Events & Weddings: Revenue from hosting corporate events, conferences, weddings, and social celebrations at ballrooms, gardens, and al fresco venues across properties, with capacities ranging from intimate gatherings to 600-guest events.
5. Nile Cruises: Revenue from two luxury Nile cruisers — The Oberoi Zahra and The Oberoi Philae — offering all-inclusive Nile cruising experiences with dining, excursions, and entertainment.
6. Oberoi One Loyalty Programme: The Oberoi One loyalty programme drives repeat bookings and revenue through member-only rates, dining savings, complimentary upgrades, and flexible check-in/check-out — incentivising higher-frequency stays.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Oberoi Hotels & Resorts operates 24+ luxury five-star hotels, palaces, wildlife resorts, beach resorts, and two Nile cruisers across India, Egypt, Indonesia, Mauritius, and Morocco, with an upcoming property in Saudi Arabia. The core product is luxury accommodation and experiential hospitality (rooms, suites, villas, royal tents, and heritage residences) complemented by Michelin-mentor-led dining, Oberoi Spa and Asmi wellness programmes, events and weddings for up to 600 guests, Nile cruising, and the Oberoi One loyalty programme. Revenue is generated primarily through room nights, food and beverage, wellness services, and hosted events at each property.

Product overview

Oberoi Hotels & Resorts is a luxury hospitality company operating 22 properties across India, Egypt, Indonesia, Mauritius, and Morocco, with an upcoming property in Saudi Arabia. The portfolio includes city hotels, wildlife resorts, beach resorts, heritage properties, and two luxury Nile cruisers. Core properties include The Oberoi Amarvilas (Agra), The Oberoi Rajvilas (Jaipur), The Oberoi Udaivilas (Udaipur), Wildflower Hall (Shimla), and beach resorts in Bali, Lombok, Mauritius, and Sahl Hasheesh. The company complements its hotel operations with the Oberoi One loyalty programme, Asmi wellness brand, Oberoi Spa services, Oberoi Select membership, Oberoi Aviation, The Oberoi Concours d'Elegance event, and retail brands including Giftwrapped, Elements, CouCou, and Amadeo. Mandarin Oriental Alliance extends global reach through cross-promotion with Mandarin Oriental properties worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• The Oberoi Amarvilas, Agra
• The Oberoi Rajvilas, Jaipur
• The Oberoi Udaivilas, Udaipur
• The Oberoi, New Delhi
• The Oberoi, Mumbai
• The Oberoi, Bengaluru
• The Oberoi, Gurgaon
• The Oberoi Rajgarh Palace, Khajuraho
• The Oberoi Vindhyavilas Wildlife Resort, Bandhavgarh
• The Oberoi Vanyavilas Wildlife Resort, Ranthambhore
• The Oberoi Sukhvilas Resort & Spa, Siswan Forest, New Chandigarh
• Wildflower Hall, An Oberoi Resort, Shimla
• The Oberoi Cecil, Shimla
• The Oberoi Grand, Kolkata
• Naila Fort, An Oberoi Luxury Residence, Jaipur
• The Oberoi Beach Resort, Sahl Hasheesh, Egypt
• The Oberoi Beach Resort, Bali, Indonesia
• The Oberoi Beach Resort, Lombok, Indonesia
• The Oberoi Beach Resort, Mauritius
• The Oberoi, Marrakech, Morocco
• The Oberoi Zahra, Luxury Nile Cruiser
• The Oberoi Philae, Luxury Nile Cruiser
• The Oberoi Sukoonvilas, Wadi Safar, Saudi Arabia
• Oberoi One Loyalty Programme
• Oberoi Select
• Asmi by Oberoi
• Oberoi Spa

Quantifiable outcome

• Best Resort in India (Ranked 1st), Two Michelin Keys — The Oberoi Amarvilas, Agra (Michelin Guide)
• +4 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Two partnerships are on record, tiered core.

• Reliance IndustriescoreStrategic or Co-development Partner · 1 April 2021Reliance Industries, led by Mukesh Ambani, acquired the 300-acre Stoke Park estate in Buckinghamshire, England in April 2021 for approximately £57 million (Rs 592 crore). The estate was subsequently restored and reopened in partnership with Oberoi Hotels and Resorts. This partnership positions Oberoi as the operator of a landmark heritage property in the UK, marking a significant expansion of the brand into Europe. The 49-suite/room property features a Georgian mansion and 27-hole championship golf course.
• Mandarin Oriental Hotel GroupcoreStrategic or Co-development PartnerOberoi Hotels & Resorts maintains a strategic alliance with Mandarin Oriental Hotel Group, enabling cross-referrals between the two luxury hotel brands and providing guests access to Mandarin Oriental's portfolio of 44 hotels, 12 residences, and 26 exclusive homes across 27 countries. The alliance is presented on Oberoi's website as 'Our Alliance Partner' and features Mandarin Oriental properties prominently in destination listings for the Americas, Middle East, Africa, Asia-Pacific, and Europe. The partnership broadens Oberoi's global distribution reach and positions both brands within each other's ecosystems of affluent travellers.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Taj Hotels Resorts and Palaces (Indian Hotels Company): Direct Indian competitor operating a similarly extensive portfolio of luxury palaces, resorts, and city hotels both domestically and internationally, competing head-to-head with Oberoi on heritage properties, weddings, and corporate travel.
• Mandarin Oriental Hotel Group: Strategic alliance partner and direct luxury competitor — both brands serve ultra-high-net-worth travellers via city and resort properties, and the cross-referral agreement intensifies overlap in destination markets across Asia, Middle East, and Europe.
• Four Seasons Hotels and Resorts: Global luxury hotel operator with a comparable mix of city landmark hotels and high-end beach/wildlife resorts; competes for the same affluent leisure and corporate guests as Oberoi in Asia, Africa, and Europe.
• Aman Resorts: Ultra-luxury villa-led resort brand with a focus on serene, design-led properties — directly comparable to Oberoi's Udaivilas, Vanyavilas, and Sukhvilas villas in price tier and experiential positioning.
• The Leela Hotels Resorts and Palaces: Indian-headquartered luxury hotel group competing with Oberoi in India's top cities and resort destinations, with comparable pricing and a focus on personalised service and culinary quality.
• Rosewood Hotels & Resorts: Ultra-luxury hotel and residence operator with a similar portfolio philosophy of heritage and destination-led properties; competes with Oberoi's palace resorts and branded residences for affluent travellers globally.
• The Peninsula Hotels: Operates a small portfolio of iconic luxury city hotels and resort-style properties that compete with Oberoi's flagship city and leisure hotels for the same top-tier corporate and leisure luxury clientele.
• Six Senses Hotels Resorts Spas: Luxury wellness-immersive resort brand with a portfolio of villa-style retreats that directly overlaps with Oberoi's wellness-focused Vanyavilas, Sukhvilas, and Asmi-by-Oberoi positioning.
• Belmond (LVMH): Luxury hospitality group operating iconic hotels, trains, and river cruises including Nile boats — directly comparable to Oberoi's Nile cruiser operations and heritage-destination hotel strategy.

Broad incumbents

• Anantara Hotels, Resorts & Spas: Multi-brand luxury and upper-upscale operator (Minor Hotels) with significant Asia and Indian Ocean presence; competes with Oberoi's beach resorts in Bali, Lombok, and Mauritius at a broader scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/oberoigroup
• YouTubeyoutube.com/user/oberoihotels
• Facebookfacebook.com/OberoiHotels
• Instagraminstagram.com/oberoihotels

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oberoi Hotels & Resorts