Columbus Hospitality Management

What Columbus Hospitality Management does

Columbus Hospitality Management is a privately held, founder-led hospitality management firm headquartered in Columbus, Ohio, founded in 1998 by Charles Lagarce. The company provides full-service third-party management for hospitality assets owned by third-party developers and investors, delivering a comprehensive stack of services that includes human resources, sales, revenue management, guest services, marketing, accounting, operations, and technology management. It also offers standalone asset management and consulting/troubled-asset turnaround services, with revenue earned primarily through negotiated management fees per contract.

The portfolio is diversified across six property categories — event centers, hotels, food and beverage, equestrian arenas, athletic clubs, and HOA management — spanning the continental United States, with concentrations in Ohio, Florida, California, Arizona, and North Carolina. Notable assets include the 248-room Equestrian Hotel, the 390-unit Riding Academy Hotel, the 237-room Hilton North Scottsdale at Cavasson, the 135-room Courtyard Marriott OSU, the 192-room IACC-certified The Ohioan Hotel & Event Center, the 80,000+ sq ft Roberts Conference Centre, the 300,000+ SF Equestrian Manor, and the World Equestrian Center complexes in Ocala and Wilmington. The firm operates branded assets under Hilton, Hyatt, Marriott, and Holiday Inn franchises as well as independent luxury, boutique, and conference properties, drawing on those brands' reservation systems and loyalty programs.

The underlying technology is a conventional hospitality stack — Property Management Systems, Customer Relationship Management, Operating Systems, and Point of Sale — described by the company as an Integrated Hospitality Management Platform that consolidates management, sales tracking, revenue management, guest services, marketing, accounting, and operations across multiple property types. Pricing is not publicly disclosed and is negotiated per contract based on property size, service scope, and performance metrics. Go-to-market is sales-led and consultative, with the founder personally leading business development; the firm positions itself on a "people are our bottom line" philosophy and a flexible, non-standard service model rather than commodity third-party management.

Name

Columbus Hospitality Management

Legal name

Columbus Hospitality Management

Website

https://columbushospitality.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Columbus Hospitality Management is a privately held, founder-led firm that provides full-service hospitality management — including operations, revenue, marketing, HR, and technology — across hotels, event centers, restaurants, equestrian arenas, athletic clubs, and HOAs for third-party property owners across the continental United States.

Ownership category

akta.pro rank

Product category

Hospitality Management Services

NAICS

Real Estate Property Managers (53131), Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hospitality (Hotels & Resorts) Asset Management (BPAJAMAE)

akta.pro secondary industries

Hospitality (Hotel) Property Management (BPAJAGAG), Sales & Catering / Group & Event Management (THALACAM), Hotel & Resort Restaurants (THAFACAH), Resort/Second-Home Community Association Management (BPAJAHAI)

Keywords

• Hospitality management services
• Hotel management
• Event venue management
• Food and beverage operations
• Equestrian facility management

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Full-Service Hospitality Management: Columbus Hospitality Management generates revenue through full-service management contracts with property owners. They provide comprehensive services including human resources, sales management, revenue management, guest services, marketing, accounting, operations, and technology management. Revenue is earned through management fees based on the scope of services and property performance.
2. Asset Management Services: Provides asset management services for hospitality-related businesses, working with property owners to maximize asset value through strategic yield-management programs and market-aligned revenue strategies.
3. Consulting and Troubled Asset Services: Offers consulting services for hospitality businesses, including turnaround management for underperforming properties, providing expertise to restore profitability and operational excellence.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Columbus Hospitality Management provides full-service hospitality management for property owners across diverse asset categories including hotels, event and conference centers, restaurants, equestrian arenas, athletic clubs, and HOA communities. The firm delivers turnkey operational services covering human resources, sales management, revenue management, guest services, marketing, accounting, operations, and technology management under multi-year management contracts. The company also provides asset management, troubled-asset turnaround consulting, and design and procurement services for hospitality owners.

Product overview

Columbus Hospitality Management operates a diversified portfolio of hospitality management services comprising event centers, hotels, restaurants, equestrian arenas, athletic clubs, and HOA management. Their event centers include The Grand Event Center, Roberts Conference Centre, The Ohioan Hotel & Event Center, Vitria on the Square, and The Equestrian Manor. Their hotel portfolio encompasses branded properties (Hyatt Place, Courtyard Marriott, Holiday Inn, Hilton) as well as independent luxury hotels (Sundial Beach Resort & Spa, The Park On Main, The Equestrian Hotel, The Riding Academy Hotel, Big Bear Frontier). Restaurant offerings span multiple concepts including Ralph's American Grill, Jerome Village Bar & Grille, DeRomo's Gourmet Market, The Original Cheeburger Cheeburger, and dining at The Equestrian Manor (Emma's Patisserie, The Polo Pony, The White Willow, Genievieve's). They also manage two World Equestrian Center locations (Ocala and Wilmington), the Arena District Athletic Club, and provide HOA management services for Jerome Village and Northstar communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Full-Service Event Center Management Comprehensive management of event venues and conference centers accommodating events from intimate gatherings to large-scale events up to 5,000 attendees. Services include catering, culinary, sales, marketing, event execution, and operations. Managed venues include The Grand Event Center, Roberts Conference Centre, The Ohioan Hotel & Event Center (the only IACC-certified conference center in Columbus), Vitria on the Square, and The Equestrian Manor.
• Full-Service Hotel Management Full-service management of branded and independent hotels, including Hyatt Place, Courtyard by Marriott, Holiday Inn at Roberts Centre, Hilton North Scottsdale at Cavasson, and independent luxury properties such as Sundial Beach Resort & Spa, The Equestrian Hotel, The Riding Academy Hotel, The Park On Main, and Big Bear Frontier. Services include reservations, revenue management, housekeeping, F&B, guest services, and brand-standard compliance.
• Food & Beverage / Restaurant Management Management of diverse restaurant and F&B concepts including Jerome Village Bar & Grille, Ralph's American Grill, DeRomo's Gourmet Market and Restaurant, The Original Cheeburger Cheeburger, Cavasson Eastside Café, Crossings Café and Coffee Stop, Emma's Patisserie, The Polo Pony, The White Willow, and Genievieve's. Services encompass culinary operations, catering, bar programs, procurement, and locally sourced product sourcing.
• Equestrian Arena Management Management of premier equestrian facilities hosting competitions, horse shows, rodeos, 4-H events, and multi-discipline events across multiple arenas. Managed properties include World Equestrian Center – Ocala (the largest equestrian complex in the U.S., 4,000 acres in central Florida) and World Equestrian Center – Wilmington (over 200,000 square feet of climate-controlled riding space).
• Athletic Club Management Management of premium fitness and athletic facilities offering contract-free memberships, personal training, group fitness classes, Hydro-Massage, and modern amenities. Managed property includes Arena District Athletic Club in downtown Columbus, OH.
• HOA / Community Management Homeowners association management services for upscale residential communities. Services include professional community management, resident services, and amenity maintenance. Current managed communities include Jerome Village and Northstar.
• Asset Management Services Provides asset management services for hospitality-related businesses, working with property owners to maximize asset value through strategic yield-management programs and market-aligned revenue strategies.
• Consulting and Troubled-Asset Turnaround Services Consulting engagements for hospitality businesses, including turnaround management for underperforming properties to restore profitability and operational excellence.
• Design & Procurement Services Design and procurement services for hospitality property enhancements, supporting owners with renovations and capital improvements across the portfolio.

Quantifiable outcome

• Hyatt Place Columbus/OSU achieves Guest Overall Satisfaction scores 15% above brand average
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• HiltoncoreChannel Partner/ Reseller/ DistributorColumbus Hospitality Management manages Hilton-branded properties including the Hilton North Scottsdale at Cavasson. As a management partner, they operate hotels under the Hilton brand, utilizing Hilton's reservation systems, loyalty programs, brand standards, and marketing support while providing operational management.
• HyattcoreChannel Partner/ Reseller/ DistributorColumbus Hospitality Management manages Hyatt Place Columbus/OSU, operating under Hyatt's brand standards, reservation platform, and guest loyalty programs. The property has achieved Guest Overall Satisfaction scores 15% above the brand average.
• MarriottcoreChannel Partner/ Reseller/ DistributorColumbus Hospitality Management manages Courtyard by Marriott OSU property, utilizing Marriott's brand standards, Bonvoy loyalty program, global reservation systems, and operational frameworks.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Aimbridge Hospitality: Largest independent third-party hotel management company in the U.S., operating branded and independent full-service and limited-service hotels under management contracts — the same asset-light B2B model CHM uses for its hotel portfolio (Hilton, Hyatt, Marriott, independent boutique).
• Highgate Hotels: Major third-party hotel operator and investor with a diversified portfolio of branded and independent full-service, lifestyle and luxury hotels. Comparable to CHM as a multi-brand management company serving property owners across resort, urban and gateway markets.
• PM Hotels & Resorts: Independent third-party hotel management company managing full-service, lifestyle and resort properties under major brands and as independents — closely aligned with CHM's mix of branded (Hilton/Hyatt/Marriott) and independent boutique assets.
• HEI Hotels & Resorts: Owner/operator of premium-branded and independent hotels across full-service, select-service and lifestyle segments, working under management contracts and franchise agreements with Hilton, Marriott, Hyatt and IHG — directly comparable to CHM's branded-hotel management operations.
• Pyramid Hotel Group: Third-party hospitality management company operating branded and independent hotels, resorts and conference centers under management agreements — directly comparable to CHM's diversified hotel and conference/event-center management portfolio.
• Remington Hotels: Independent hotel management company managing luxury, full-service, select-service and resort properties under major brand families; comparable to CHM's managed hotel portfolio and its owners-as-clients B2B model.
• Sage Hospitality: Hotel and restaurant management group operating full-service, lifestyle and independent properties across the U.S. — comparable to CHM because Sage combines lodging management with F&B/restaurant operations expertise under one platform.

Broad incumbents

• ARAMARK: Large diversified food, hospitality and venue-management services provider that, among other things, manages conference centers, event venues, resorts and sports/entertainment facilities — overlapping with CHM's event-center, conference and equestrian-venue operations as part of a much broader portfolio.
• Sodexo Live!: Sodexo's venue and event-experience division operating convention centers, stadiums, cultural venues and special-event facilities globally — partially comparable to CHM's event-center, conference and resort F&B operations.

Emerging players

• Legends Hospitality: Hospitality and venue-management company focused on stadiums, arenas, attractions and event-driven venues; overlapping with CHM's conference/event-center and equestrian-arena verticals as a specialized venue operator rather than a hotel-portfolio manager.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/columbus-hospitality-management-250309825156252
• LinkedInlinkedin.com/company/columbus-hospitality

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Columbus Hospitality Management