Expert Solutions
Expert Solutions is a privately-held, founder-owned IT services firm in West Chester, PA, founded in 1988. It provides design, implementation, and support for client technology systems, operating with a small (1-10 employee) team.
- Company typePrivate
- Founded1988
- HeadquartersWest Chester, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Expert Solutions does
Expert Solutions is a privately-held IT services firm founded in 1988 and headquartered in West Chester, Pennsylvania. The company provides design, implementation, and ongoing support for client technology systems, positioning itself around practical, proven, and reliable solutions. Its service description is generic to the IT services category and does not specify any proprietary technology stack, vertical specialization, or platform architecture.
Operationally, the firm is small-scale with a headcount of 1-10 employees and is entirely founder-led, with James Henry listed as founder and owner. The company operates on a for-profit, private basis with no disclosed funding history, investor base, or M&A activity. Its website (expertsolutionsinc.com) returned only a verification/loading page during data collection, providing no substantive information on pricing models, customer segments, product portfolio, certifications, partnerships, or go-to-market motion. As a result, the underlying business model — including pricing mechanics, revenue mix (project vs. recurring support), and customer acquisition channels — cannot be determined from the available evidence.
There is no information on customers, named accounts, case studies, geographic footprint beyond the West Chester headquarters, technology partnerships, intellectual property, regulatory standing, or financial performance (revenue, growth, profitability). The firm appears to be a long-tenured but very small independent IT consultancy, though the absence of verifiable operational data limits any deeper analytical conclusion.
Expert Solutions firmographics
Firmographics- Name
- Expert Solutions
- Website
- https://expertsolutionsinc.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Expert Solutions is a privately-held, founder-owned IT services firm in West Chester, PA, founded in 1988. It provides design, implementation, and support for client technology systems, operating with a small (1-10 employee) team.
- Ownership category
- akta.pro rank
Expert Solutions industry classification
Industry- Product category
- IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Application Maintenance & Support (AMS) (BPAEAFAC), Service Desk & Help Desk Services (BPAEAJAA)
Keywords
Where Expert Solutions is headquartered
LocationHeadquarters
- HQ city
- West Chester
- HQ country
- United States
- HQ region
- North America
Markets served
Expert Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations
Expert Solutions product offering
Product offeringCore offering
Expert Solutions provides design, implementation, and support services for client technology systems. The firm delivers practical, proven, and reliable technology solutions as a boutique professional services offering rather than packaged software or hardware products.
Differentiator
Problem solved
Functional benefit
Products and services
- Technology System Design Design services for client technology systems, focused on practical, proven, and reliable solutions tailored to each client's infrastructure needs. Intended for organizations seeking outsourced technology system design expertise.
- Technology System Implementation Implementation services for client technology systems, deploying designed solutions into client environments. Intended for organizations needing hands-on rollout and integration of technology infrastructure.
- Technology System Support Ongoing support services for client technology systems, providing reliable maintenance and assistance post-implementation. Intended for organizations requiring continued operational support for their technology infrastructure.
Companies that use Expert Solutions
Customer profileIdeal customer profiles1 record
Expert Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Expert Solutions competitors and assessment
Company assessmentBroad incumbents
- CDW: Large US IT solutions integrator providing technology design, deployment, and managed services to businesses; operates broadly across the same lifecycle services category as Expert Solutions.
- Rackspace Technology: Global managed cloud and IT services provider covering infrastructure design, implementation, and ongoing support; competes in the broader managed services space where Expert Solutions also operates.
- Insight Enterprises: Large global IT solutions and managed services provider offering design, procurement, deployment, and support across hardware, software, and services; competes broadly in the same space as Expert Solutions but at vastly greater scale.
- Connection (PC Connection): Enterprise IT solutions and managed services company delivering technology design, integration, and support to business and public-sector clients; broad portfolio overlap with Expert Solutions' lifecycle IT services.
Direct peers
- Dataprise: Mid-sized US managed IT services provider offering design, implementation, and ongoing support for client technology environments; directly comparable as a full-lifecycle MSP serving SMB and mid-market customers.
- BNC Group: Small US-based managed IT services and consulting firm delivering technology design, deployment, and support to SMB clients; closely matches the headcount and service profile of Expert Solutions.
- Computex Technology Solutions: US managed IT services and solutions provider offering infrastructure design, implementation, and lifecycle support to mid-sized organizations; comparable in service mix and customer segment.
- NexusTek: US managed IT services company delivering cloud, infrastructure, and end-user support to SMB and mid-market clients; overlapping with Expert Solutions on design-to-support IT services delivery.
Regional players
- Kforce Inc. US-focused professional staffing and solutions firm with technology services practice addressing design, implementation, and support engagements; comparable as a US-centric technology services provider competing in adjacent subsegments.
Others
- GoTo (LogMeIn): Provider of remote management, IT support, and helpdesk software used by MSPs and small IT services firms; adjacent ecosystem vendor rather than a direct competitor, but materially enables the kind of support work Expert Solutions performs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
Expert Solutions social profiles
Digital presenceExpert Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Expert Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Expert Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Expert Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Expert Solutions
What does Expert Solutions do?
Expert Solutions provides design, implementation, and support services for client technology systems. The firm delivers practical, proven, and reliable technology solutions as a boutique professional services offering rather than packaged software or hardware products.
Is Expert Solutions a public or private company?
Expert Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Expert Solutions founded?
Expert Solutions was founded in 1988. It employs 11 to 50 people.
Where is Expert Solutions based?
Expert Solutions is headquartered in West Chester, United States, in the North America region.
Who are Expert Solutions's main competitors?
Broad incumbents on record are CDW, Rackspace Technology, Insight Enterprises and Connection (PC Connection). Direct peers are Dataprise, BNC Group, Computex Technology Solutions and NexusTek. Kforce Inc. is listed as a regional player. GoTo (LogMeIn) is listed as an others.
Does Expert Solutions have an API?
No public API is recorded for Expert Solutions.
What industry is Expert Solutions in?
Expert Solutions's product category is IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 54151 and its SIC code is 7370.