Chorley Building Society

What Chorley Building Society does

Chorley Building Society (legal name: The Chorley and District Building Society) is a UK mutual building society founded in 1859 and headquartered in Chorley, Lancashire. It is owned by its members rather than external shareholders, with profits reinvested for member benefit. The Society provides residential mortgage and retail/savings products through three physical branches (Chorley High Street, Chorley Foxhole Road head office, and Leyland), a dedicated broker/intermediary portal, the Chorley Online digital banking platform, and telephone advising. Its mortgage book spans first-time buyer, fixed rate, discounted, buy-to-let, later life (borrowers aged 70+ at term end), Help to Buy, Shared Ownership, First Homes, Foreign National Visa, and Own New new-build products, while its savings book includes easy access, ISAs, notice accounts, regular savers, fixed rate bonds, young savers, business savings, and the Home Saver account with mortgage cashback.

The Society differentiates through manual underwriting tailored to complex and non-standard borrower profiles, including self-employed, light adverse credit, later-life, and joint borrower/sole proprietor cases. Its core technology stack is undergoing a strategic transformation via a December 2024 partnership with Tata Consultancy Services, deploying TCS BaNCS for core banking, the TCS Digital Home Lending Solution for mortgage origination, and a new mobile banking app. Identity verification is handled via LexisNexis Risk Solutions (IDVerse) biometric facial mapping, with Equifax for credit referencing and National SIRA for fraud prevention. Operations are governed by PRA authorisation and FCA regulation (FRN 206023), FSCS deposit protection, and Financial Ombudsman Service participation.

Chorley's go-to-market blends direct-to-consumer digital and branch channels, an intermediary/broker channel where it has won eight consecutive five-star broker ratings from Smart Money People (H2 2020 to H1 2025), and community-led brand building through the Chorley High Five initiative (minimum 5% of operating profits donated to local causes, £183,700+ over three years). Revenue is generated primarily from the net interest spread between mortgage lending and savings funding, supplemented by product fees (arrangement, valuation, CHAPS), referral income from will writing services via Accord Legal Services, and government/developer scheme participation. The Society recently expanded its deposit franchise to UK SMEs via a Business Savings Account (120 Day Notice at 4.40% gross p.a./AER) and its mortgage franchise into new-build lending via an Own New partnership (June 2026).

Name

Chorley Building Society

Legal name

The Chorley and District Building Society

Website

https://chorleybs.co.uk

Company type

Private

Founded year

1859

Operating status

Operating

Headcount range

11–50 employees

Short description

Chorley Building Society is a UK mutual building society founded in 1859, offering residential mortgages (including specialist and later-life lending) and savings products to retail members and, more recently, SMEs across Lancashire and the wider UK.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Finance and Insurance (52)

SIC

Mortgage Bankers & Loan Correspondents (6162)

akta.pro primary industry

Building Societies (Mutual Mortgage/Retail Banks) (FSABAEAE)

Keywords

• Retail banking services
• Mortgage lending
• Savings accounts
• Building society
• Later life mortgages

Headquarters

HQ city

Chorley

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Mortgage Lending Income: Chorley Building Society earns interest income from its mortgage portfolio, including residential mortgages (first-time buyer, later life, buy-to-let, fixed rate, discounted), and generates revenue through arrangement fees, valuation fees, and CHAPS/telegraphic transfer fees on mortgage products.
2. Savings Deposit Taking: As a mutual building society, Chorley collects savings deposits from members through a range of savings accounts (easy access, ISAs, notice accounts, fixed rate bonds, regular savers, young savers, business savings). The spread between mortgage lending rates and savings rates constitutes core revenue.
3. Insurance and Financial Services (Life Planning): Will writing services and potentially other life planning products are offered through referral arrangements, generating referral fees or commission income.
4. Community and Government Scheme Products: Products include Help to Buy mortgages, First Homes, Shared Ownership, Discounted Market Scheme, and Own New mortgages — some involving government-backed or developer-subsidised incentives that may attract additional volume and fee income.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Chorley Building Society is a mutual building society that accepts deposits from members through a range of savings accounts (easy access, ISAs, notice accounts, regular savers, fixed rate bonds, Home Saver, business savings) and lends against residential property through mortgage products including first-time buyer, fixed, discounted, buy-to-let, later life, Help to Buy, Shared Ownership, and Own New new-build mortgages. Income is generated from the mortgage-savings interest spread, mortgage arrangement/valuation/CHAPS fees, and referral commissions on will-writing services.

Product overview

Chorley Building Society is a mutual building society founded in 1859, offering a unified portfolio of savings and mortgage products. The core offering includes savings accounts (Easy Access, ISAs, Fixed Rate Bonds, Notice Accounts, Young Savers, Home Saver, Business Savings) and mortgage products (Fixed Rate, Discounted, Later Life, First Time Buyer, Buy to Let, Shared Ownership). The society also provides digital banking through Chorley Online, will writing services via Accord Legal Services, and educational resources through its Knowledge Hub. Recent additions include Own New mortgages for new build buyers and expanded business savings options. The society is undergoing digital transformation through a TCS partnership for core banking and mortgage origination systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Savings Accounts

Quantifiable outcome

• 5 Star Rating achieved 8 consecutive times in Smart Money People Mortgage Broker Feedback Survey (H2 2022 through H1 2025)
• +5 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Own NewcoreStrategic or Co-development Partner · 17 June 2026Chorley Building Society partnered with Own New to offer low-rate mortgages for new build home buyers. Through the Own New scheme, eligible homebuyers can purchase new build properties with significantly reduced interest rates in the early years of homeownership. When a builder offers a 5% incentive, Own New ensures 100% of that value goes directly to the buyer to reduce mortgage interest, resulting in lower monthly payments. The partnership combines Chorley's manual underwriting approach with Own New's innovative Rate Reducer product, particularly relevant for first-time buyers and those with light adverse credit, including Joint Borrower Sole Proprietor applications up to four incomes.
• Tata Consultancy Services (TCS)coreTechnology or Integration · 17 December 2024Chorley Building Society entered a strategic partnership with Tata Consultancy Services (TCS) to transform its core banking system and front-end digital platforms. TCS will provide TCS BaNCS for Core Banking, TCS Digital Home Lending Solution for Mortgage Origination, and a mobile banking app. This underpins Chorley's digital transformation to improve the user journey for members and mortgage intermediaries. The partnership is viewed as strategically important to achieve the Society's ambitious growth plans, delivering modern, secure technology whilst retaining the personal, member-centric approach.
• Accord Legal ServicesminorOthersReferral arrangement for will writing services. Customers can consent to share their contact details with Accord Legal Services for will writing services, managed through Chorley Online.
• Equifax (Credit Reference Agency)coreOthersEquifax is used as the credit reference agency for performing credit, identity, and fraud prevention checks against public electoral register and shared credit information. Chorley supplies personal information to CRAs and receives information about applicants including financial situation and financial history. CRAs supply public and shared credit, financial situation, and fraud prevention information.
• LexisNexis Risk Solutions (IDVerse)coreTechnology or IntegrationLexisNexis Risk Solutions provides electronic identity verification using biometric facial mapping and selfie capture (IDVerse service) to verify identities of people applying for or receiving Chorley Building Society products and services, and to detect fraud. Biometric data captured includes a biometric map of the face and live image capture ('selfie').
• National SIRA / Synectics Solutions LtdminorOthersNational SIRA (Synectics Solutions Ltd) is Chorley Building Society's chosen fraud prevention agency. Fraud prevention agencies exchange data throughout the customer relationship to help prevent, deter, detect, and investigate fraud and money laundering.
• Smart Money PeopleminorOthersSmart Money People conducts the Mortgage Lender Benchmark Survey (twice-yearly broker feedback survey) for Chorley Building Society. The survey collects feedback from mortgage brokers on service, speed, and ease of doing business. Chorley has consistently achieved five-star ratings in these surveys. Smart Money People also runs the British Bank Awards in which Chorley has been recognised.
• Financial Services Compensation Scheme (FSCS)coreOthersChorley Building Society is a participant of the Financial Services Compensation Scheme, which protects customer deposits up to £85,000. Displayed on website as a trust signal for customers.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ChorleyBS
• Facebookfacebook.com/ChorleyBS/?locale=en_GB
• LinkedInlinkedin.com/company/chorley-building-society
• Instagraminstagram.com/chorleybs

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chorley Building Society