Nexis

What Nexis does

Nexis operates under the Trustteam brand as a private Belgian-headquartered IT services provider targeting start-ups and small-to-medium enterprises (SMEs/KMO's) across Western Europe. Per the firmographics, the entity was founded in 1992 and is headquartered in Incourt, Belgium, while its principal operating offices are located in Kortrijk (Evolis 78) and Hasselt (Ilgatlaan 9). The company positions itself as a "360° IT partner" with a one-stop-shop model covering the full lifecycle of IT delivery through three structured service lines — Scan IT (consulting and NIS2 audits), Build IT (implementation and custom development), and Perform IT (managed services and governance).

The technical stack is anchored by a hybrid cloud architecture that integrates private cloud (running on the company's own fully redundant datacenters) with Microsoft Azure public cloud and on-site infrastructure. Solution delivery spans four domains: Cybersecurity (Identify & Protect, Detect & Respond, Recover), Connected Workplace (networking, communication, end-user computing), Hybrid Cloud, and Business Performance (Data & AI, custom development, low-code, CRM/ERP). A notable proprietary asset is Voipplay, an internally developed VoIP communications platform that received a 2025 refresh introducing AI capabilities. The company maintains core technology partnerships with Microsoft, Dell, HPE, Aruba, and Exact, and operates acquired subsidiary brands including Aspex (technology solutions), MSP/Axsmail (email/communication), and MyZen (IT management platform).

The revenue model is built on subscription-based recurring managed services, project-based implementations, and ongoing support contracts, with quote-based/custom pricing for SME clients (not publicly disclosed). Go-to-market is sales-led, using account managers and technical consultants for direct engagement in Belgium, the Netherlands, France, Luxembourg, and Germany. Customer self-service is enabled through dedicated portals (MyZen, MSP/Axsmail, Aspex). The company holds ISO/IEC 27001 certification and HDS (Hébergement de Données de Santé) accreditation valid 2024–2027, supporting regulated-industry workloads.

Name

Nexis

Website

https://nexis.be

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Nexis, operating as Trustteam, is a Belgian IT services provider delivering 360° managed IT, cybersecurity, hybrid cloud, and business performance solutions to start-ups and SMEs across Belgium, the Netherlands, France, Luxembourg, and Germany.

Ownership category

akta.pro rank

Headquarters

HQ city

Incourt

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. IT Services and Managed Services: Comprehensive IT services including consulting, implementation, and managed services for SMEs. Revenue is generated through ongoing service contracts, project-based implementations, and support services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Nexis, operating through its Trustteam brand, delivers integrated IT solutions for startups and SMEs across Belgium, the Netherlands, Luxembourg, and France. The offering combines consulting, implementation, and managed services across four domains: Cybersecurity, Connected Workplace, Hybrid Cloud, and Business Performance, supported by proprietary datacenters and the Voipplay communication platform.

Product overview

Trustteam operates as a 360-degree IT solutions provider offering an integrated portfolio of managed services organized into three core service lines: Scan IT (consulting and strategy), Build IT (implementation and custom development), and Perform IT (support and managed services). The company delivers solutions across four key domains: Cybersecurity (Identify & Protect, Detect & Respond, Recover), Connected Workplace (connectivity, communication & collaboration, end-user solutions), Hybrid Cloud (private cloud with NIS2 compliance, Azure public cloud, on-site infrastructure), and Business Performance (Data & AI, custom development, low-code development, CRM/ERP & Finance). Trustteam also provides its own VoIP platform called Voipplay, and operates fully redundant datacenters for hosting services.

Differentiator

Problem solved

Functional benefit

Products and services

• Scan IT - Consulting Services Consulting services for SMEs including IT audits and evaluations aligned with NIS2 compliance, strategic design and planning, and digital transformation planning.
• Build IT - Implementation Services Implementation project management, custom software development, and change management with knowledge transfer services to support technology adoption for SMEs.
• Perform IT - Support & Managed Services Comprehensive IT support services, managed services for ongoing infrastructure maintenance, and advisory and governance consulting for SMEs.
• Cybersecurity Solutions Full-spectrum cybersecurity services covering Identify & Protect, Detect & Respond, and Recover capabilities for business protection.
• Connected Workplace Modern workplace solutions including connectivity and networking, communication and collaboration tools, and end-user computing solutions for SMEs.
• Hybrid Cloud Hybrid infrastructure solutions combining private cloud with NIS2 compliance, Microsoft Azure public cloud, and on-site infrastructure options.
• Business Performance Solutions Business optimization solutions including Data & AI, custom development, low-code development platforms, and CRM/ERP & Finance systems.
• Voipplay Proprietary VoIP communication platform featuring AI capabilities and a modern user interface for business communication and collaboration, part of Trustteam's Connected Workplace offering.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature2 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationCore technology partner providing Azure public cloud services and Microsoft 365 solutions integrated throughout Trustteam's service portfolio including hybrid cloud and business performance solutions.

Scale indicators2 records

Expansion highlights5 records

Broad incumbents

• Proximus: Belgium's incumbent telecom operator with a growing IT services and managed cloud practice (Tango, Proximus NXT) targeting SMEs and mid-market. Comparable overlap on hybrid cloud, connectivity, and SME managed services across the Belgian market.
• Inetum: European IT services and digital solutions provider (formerly GFI) with strong Benelux and French footprint. Comparable on managed services, cloud transformation, and SME/mid-market customer base.
• Capgemini: Global IT services and consulting leader with extensive Benelux operations and a Microsoft-aligned cloud and managed services practice. Adjacent competitive threat to Trustteam on larger SME and mid-market accounts.
• Devoteam: European IT consultancy and managed services provider with strong Microsoft / Azure partnership and presence in Benelux and France. Comparable on cloud transformation and managed services for mid-market clients.
• Sopra Steria: Large European IT services group with significant Benelux and French presence providing consulting, system integration, and managed services. Comparable as a regional competitor in hybrid cloud and managed services for mid-market.
• Econocom: European IT services and technology financing company offering managed services, workplace, and cloud solutions across Benelux and France. Comparable on managed services and hybrid infrastructure delivery to mid-market European customers.

Direct peers

• Ordina (Conclusion): Dutch IT services and consulting firm (now part of Conclusion) offering managed services, cloud, and workplace solutions. Directly comparable on Benelux mid-market focus and hybrid cloud / managed services portfolio.
• RealDolmen: Belgian IT services and solutions company (now part of GFI) offering managed services, hybrid cloud, and workplace solutions to mid-market and enterprise clients in Belgium and the wider Benelux. Directly comparable on service mix and Benelux footprint.
• Cegeka: Belgian-headquartered IT services and managed services provider with deep Microsoft Azure expertise and a multi-country Benelux footprint. Most directly comparable to Trustteam by geography, customer segment (mid-market/SME), and hybrid cloud / managed services portfolio.
• Cronos Group: Belgian federation of IT companies providing consulting, software development, cloud, and managed services primarily to Belgian SMEs and mid-market. Comparable as a Belgian SME-focused IT services umbrella with similar customer profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCDoOuNu8aR6HHxiZ7gwrhqg
• Facebookfacebook.com/puretrustpureit
• LinkedInlinkedin.com/company/trustteam

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nexis