One Healthcare

What One Healthcare does

One Healthcare Partners Limited operates two purpose-built private hospitals in southeast England — One Ashford Hospital in Kent and One Hatfield Hospital in Hertfordshire — providing a comprehensive range of inpatient and outpatient services across more than 20 medical specialties including orthopaedics, general surgery, cosmetic surgery, gynaecology, cardiology, ENT, urology, paediatrics, weight loss/bariatric surgery, and pain management. Diagnostic capability is anchored by on-site CT, MRI, X-ray, ultrasound, cystoscopy, laparoscopy, and liver elastography, with surgical infrastructure including ultra-clean air theatres and private en-suite rooms. Distinctive clinical offerings include Arthrosamid injections (a non-biodegradable polyacrylamide hydrogel implant for knee osteoarthritis) and on-site audiology and CT scanning services launched in 2025. The business is sales-led and consumer-facing, distributing through self-pay, major UK private health insurers, and NHS commissioning, with 0% and low-rate finance plans supporting patient affordability. GP/AHP educational events and public patient events drive referrals and consumer awareness, while online enquiry forms and telephone booking complete the conversion funnel.

The company was founded in 2014 and was acquired by Phoenix Hospital Group on 7 September 2023; it now operates as part of one of the UK's longest-established independent healthcare operators, which has financed, developed, and operated more than 50 private hospitals and Private Patient Units across the UK over 25 years. Headcount is 51–100, the registered office is at 33 Holborn, London EC1N 2HT, and the company holds GDPR compliance, CQC registration, and National Joint Registry Quality Data Provider recognition. Patient experience credentials include the 2026 Doctify Outstanding Patient Experience Award (top 10% of registered providers) at One Hatfield, and the business is recognised by major UK private health insurers.

Name

One Healthcare

Legal name

One Healthcare Partners Limited

Website

https://onehealthcare.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

One Healthcare operates two purpose-built private hospitals in Kent and Hertfordshire (UK), offering multi-specialty surgical, diagnostic, and outpatient services to self-pay, insured, and NHS-funded patients. It operates as part of Phoenix Hospital Group following its 2023 acquisition.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Diagnostic Imaging Centers (621512)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industries

Independent Diagnostic Testing Facilities (IDTFs) & Multi-Specialty Diagnostic Centers (HLAFAKAN), Orthopedic & Spine Specialty Hospitals (HLAFAHAB), Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Private hospital services
• Diagnostic imaging
• Surgical procedures
• Specialist consultations
• Private healthcare

Headquarters

HQ city

Hatfield

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Self-Pay Private Healthcare: Direct patient payments for consultations, diagnostics, and surgical procedures offered at fixed-price packages. Patients pay out-of-pocket for treatments.
2. Private Health Insurance: Revenue from private health insurance companies covering patient treatments. Hospitals are recognized by major UK health insurers.
3. NHS Patient Contracts: NHS-funded patient treatments and procedures conducted at the hospitals under NHS contracts.
4. Finance Plans: 0% and low finance options offered to patients to spread the cost of treatment over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

One Healthcare operates two purpose-built private hospitals in the UK — One Ashford Hospital in Kent and One Hatfield Hospital in Hertfordshire — providing diagnostic imaging (CT, MRI, X-ray, ultrasound), outpatient specialist consultations, and surgical procedures across more than 20 medical specialties. The hospitals serve self-pay patients, private health insurance holders, and NHS-funded patients with fixed-price treatment packages and finance options.

Product overview

One Healthcare operates two private hospitals — One Ashford Hospital in Kent and One Hatfield Hospital in Hertfordshire — as part of Phoenix Hospital Group. The company provides a comprehensive range of inpatient and outpatient healthcare services including diagnostic imaging (CT, MRI, ultrasound, X-rays), surgical procedures (orthopaedics, cosmetic surgery, general surgery, urology, gynaecology, ENT), rehabilitation (physiotherapy, sports medicine), health screening, and specialist services such as bariatric surgery and pain management. Both facilities offer rapid access to consultants and private GP services, with One Ashford having recently launched on-site CT scanning and audiology services, while One Hatfield specialises in sports and exercise medicine.

Differentiator

Problem solved

Functional benefit

Products and services

• One Ashford Hospital Private hospital in Kent offering medical and surgical treatments, diagnostics, and outpatient services to self-pay, insured, and NHS patients in Kent and surrounding areas.
• One Hatfield Hospital Private hospital in Hertfordshire providing comprehensive healthcare services including orthopaedics, cosmetics, diagnostics, sport and exercise medicine, paediatrics, and specialist treatments.
• Diagnostics & Imaging Diagnostic imaging services including CT scans, MRI scans, X-rays, ultrasound, cystoscopy, laparoscopy, and liver elastography offered at One Ashford and One Hatfield locations to private and NHS patients.
• Orthopaedic Surgery Specialist orthopaedic services covering foot and ankle, hand and wrist, hip and knee, shoulder and elbow, spinal care, and sports injuries offered at both hospital locations.
• Cosmetic Surgery Cosmetic surgical procedures including breast augmentation, breast reduction, breast uplift, facelift, liposuction, nose reshaping, and tummy tuck at One Ashford Hospital.
• Cardiology Heart health services including treatment for angina, arrhythmia, coronary heart disease, echocardiograms, ECGs, heart failure, heart valve disease, and high blood pressure.
• Gynaecology Women's health services including hysterectomy, hysteroscopy, endometriosis treatment, menopause clinic, and well-woman health checks.
• General Surgery General surgical procedures including appendectomy, gallbladder removal, hernia repair, pilonidal cyst surgery, and varicose vein surgery.
• Weight Loss & Bariatric Surgery Weight management services including gastric band, gastric bypass, gastric sleeve procedures, and weight loss treatments.
• Physiotherapy Rehabilitation services including 1:1 Pilates, exercise prescription, manual therapy, shockwave therapy, sports injuries treatment, and women's health physiotherapy.
• Sport and Exercise Medicine Specialist sports medicine services including injury prevention, rehabilitation, performance enhancement, exercise prescription, musculoskeletal ultrasound, and ultrasound-guided injections at One Hatfield.
• Health Screening Preventive health check services including well-man health checks, well-woman health checks, executive health assessments, healthy heart screening, and prostate health checks.
• Ear, Nose and Throat (ENT) ENT services including adult hearing assessments, myringoplasty, septoplasty, sinus surgery, thyroidectomy, and tonsillectomy.
• Urology Urological services including treatment for enlarged prostate, prostate resection (TURP), vasectomy, and vasectomy reversal.
• Dermatology Skin care services including mole mapping, mole removal, skin biopsy, skin lesion removal, and alopecia treatment.
• Private GP Services Private general practitioner services providing accessible GP consultations and medical care at both hospital locations.
• Paediatrics Children's healthcare services including asthma treatment, allergy testing, ADHD assessment, autism support, children's hearing assessments, epilepsy care, and paediatric medicine.
• Endoscopy Diagnostic endoscopy services including combined gastroscopy and colonoscopy, flexible sigmoidoscopy, and gastroscopy.
• Pain Management Chronic pain treatment services including epidural anaesthetic, fibromyalgia treatment, peripheral nerve blocks, and steroid injections.
• Ashford Hearing (Audiology) Hearing care services including adult hearing assessments and vestibular rehabilitation, launched as Ashford Hearing at One Ashford Hospital.
• On-Site CT Scanning at One Ashford Brand-new on-site CT scanning service at One Ashford Hospital providing faster access to advanced diagnostic imaging in a private, professional setting.

Quantifiable outcome

• Access to leading Consultants within 48 hours
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Phoenix Hospital GroupcoreStrategic or Co-development Partner · 17 August 2023Phoenix Hospital Group acquired One Healthcare on 7th September 2023. One Healthcare operates One Ashford Hospital and One Hatfield Hospital as part of Phoenix Hospital Group, one of the UK's leading independent healthcare providers.
• Luton & Dunstable Hospital NHS TrustminorOthersNHS base for consultants Mr Farhan Rashid (Upper GI, Laparoscopic and Bariatric Surgeon) and Dr Craig Rosenbloom (Sport and Exercise Medicine).
• Hammersmith Hospital, Imperial College LondonminorOthersNHS base for Mr Farhan Rashid who performs oesophageal and gastric cancer operations at this regional center.
• Homerton University HospitalminorOthersPrevious NHS position for Dr Raymond Leung, Consultant in Sport and Exercise Medicine.
• The Royal Free NHS Foundation TrustminorOthersNHS base for Mr Michael Saunders, Consultant General, Laparoscopic & Colorectal Surgeon.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nuffield Health: UK not-for-profit private hospital and wellbeing operator running hospitals, fitness clubs, and diagnostic clinics. Comparable multi-specialty private hospital model serving insured and self-pay patients across England.
• Spire Healthcare: Largest UK private hospital group (~38 hospitals) offering diagnostics, surgery, and consultant-led care across the same specialty mix as One Healthcare. Directly comparable multi-site independent sector operator with self-pay, insured, and NHS revenue streams.
• Practice Plus Group: UK independent sector healthcare provider running private hospitals, surgical centres, and NHS services. Comparable mix of self-pay, insured, and NHS-funded volume across multiple specialties.
• Circle Health Group: Major UK independent hospital operator with ~50+ facilities offering surgical, diagnostic, and outpatient services to insured, self-pay, and NHS patients. Closest scaled competitor in business model and revenue mix.
• Ramsay Health Care UK: UK arm of global private hospital group Ramsay Health Care, operating multiple private hospitals with similar specialty breadth and NHS commissioning exposure. Comparable in service portfolio and payor mix.
• BMI Healthcare: Established UK private hospital network (now part of Circle Health Group) delivering surgical, diagnostic, and outpatient services. Closest historical analogue based on traditional UK private hospital operating model.

Broad incumbents

• The London Clinic: Premier central London private hospital offering complex surgery, diagnostics, and outpatient services to insured and self-pay patients. Comparable multi-specialty consultant-led model, albeit London-centric and high-acuity.
• King Edward VII's Hospital: Central London private hospital offering diagnostics, surgery, and specialist consultations to self-pay and insured patients. Smaller scale but consultant-led multi-specialty model analogous to One Hatfield.
• HCA Healthcare UK: Premium private hospital operator concentrated in London, the UK's leading high-acuity private provider. Comparable specialty and consultant-led model, but operates at the premium end of the UK private market.

Others

• Phoenix Hospital Group: Strategic parent of One Healthcare since September 2023, also operating Phoenix Hospital Chelmsford, Weymouth Street Hospital, and 9 Harley Street in London. Direct overlap in services and consultant talent pool, providing group-level comparability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/OneHealthcareUK
• Facebookfacebook.com/onehealthcarepartners

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Healthcare