Hampton Roads Community Action Program
Hampton Roads Community Action Program (HRCAP) is a 501(c)(3) nonprofit community action agency, founded 1965 and headquartered in Newport News, Virginia, delivering Head Start early childhood education, workforce development, housing counseling, veteran services, re-entry support, and emergency assistance to low-income families across southeastern Virginia through 25+ service centers.
- Company typePrivate
- Founded1965
- HeadquartersNewport News, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Hampton Roads Community Action Program does
Hampton Roads Community Action Program (HRCAP) is a 501(c)(3) nonprofit community action agency founded in 1965 and headquartered in Newport News, Virginia, that operates a multi-program social-services platform across southeastern Virginia. The organization's service portfolio spans early childhood education (Head Start and Early Head Start for children 6 weeks to 5 years), youth development (Project Discovery), adult and youth workforce development, housing counseling and first-time homebuyer education (in partnership with the Virginia Housing Development Authority), veteran services under the federal SSVF program, re-entry support for returning citizens (Virginia CARES, Pathway Home 3), financial literacy (RISE Match Savings), free tax preparation (VITA), and emergency assistance. HRCAP operates 25+ physical service centers across eight cities — Newport News, Hampton, Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, and the Middle Peninsula — and runs its "Whole Family Approach Innovation Labs" in Newport News, Hampton, Chesapeake, and Saluda to deliver integrated, multi-generational case management.
The agency's underlying technology is a nonprofit-grade SaaS stack rather than a proprietary platform: the EmpoworByCSST client access portal handles online service applications, ChildPlus manages Head Start enrollment, Network for Good processes online donations, and VolunteerHub handles volunteer registration. Native iOS and Android apps provide mobile service access. There is no public-facing API, no proprietary AI/ML component, and no disclosed data flywheel; service delivery is human-led via walk-in centers, phone intake, and field-based case management.
HRCAP's business model is grant- and donation-funded rather than transactional: all services are provided free of charge to income-eligible clients. Primary revenue streams are federal grants (U.S. HHS Office of Head Start Grant 03CH012245, U.S. Department of Veteran Affairs SSVF, U.S. Small Business Administration), state agency contracts (Virginia DSS, Virginia DVS, Virginia Housing), local government contracts (Cities of Newport News and Hampton), corporate sponsorships via the Community Builders Awards program, individual and corporate donations, and Virginia Neighborhood Assistance Program (NAP) tax-credit-eligible contributions (up to 65% state tax credit for donors). The agency is governed by a tripartite Board of Directors required of Community Action Agencies — one-third public officials, one-third private-sector representatives, and one-third low-income representatives — and operates wholly owned operating subsidiaries including the HRCAP Head Start Program and the Peninsula Community Development Corporation.
Hampton Roads Community Action Program firmographics
Firmographics- Name
- Hampton Roads Community Action Program
- Legal name
- Hampton Roads Community Action Program
- Website
- https://hrcapinc.org
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Hampton Roads Community Action Program (HRCAP) is a 501(c)(3) nonprofit community action agency, founded 1965 and headquartered in Newport News, Virginia, delivering Head Start early childhood education, workforce development, housing counseling, veteran services, re-entry support, and emergency assistance to low-income families across southeastern Virginia through 25+ service centers.
- Ownership category
- akta.pro rank
Hampton Roads Community Action Program industry classification
Industry- Product category
- Community Social Services
- NAICS
- Individual and Family Services (6241), Social Assistance (624), Community Housing Services (62422), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
- akta.pro secondary industries
- Housing Counseling, Foreclosure Prevention & Loss Mitigation Programs (FSALAKAM), Public Housing & Social Housing Development/Modernization Programs (FSALAKAH)
Keywords
Where Hampton Roads Community Action Program is headquartered
LocationHeadquarters
- HQ city
- Newport News
- HQ country
- United States
- HQ region
- North America
Offices25 records
Markets served
Hampton Roads Community Action Program business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Government Grants and Contracts: Primary funding from federal, state, and local government grants including U.S. Department of Health and Human Services (Head Start), U.S. Department of Veteran Affairs (SSVF), Virginia Department of Social Services, and Virginia Department of Veteran Services.
- Individual and Corporate Donations: Charitable contributions from individuals, foundations, and corporations through annual campaigns, planned gifts, and corporate sponsorships.
- Neighborhood Assistance Program (NAP) Tax Credits: Virginia state income tax credits provided to businesses and individuals who contribute to HRCAP, with individuals/married couples receiving 65% tax credit on contributions.
- Corporate Sponsorships: Community Builders Awards program sponsorships and event support from regional businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free community services for eligible individuals and families |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Hampton Roads Community Action Program product offering
Product offeringCore offering
Hampton Roads Community Action Program (HRCAP) is a nonprofit community action agency delivering free social services across southeastern Virginia. Its portfolio includes Head Start and Early Head Start preschool education, workforce development, affordable housing counseling, veteran family services, financial literacy programs, re-entry support for returning citizens, and community health initiatives. Services are provided at no cost to income-eligible individuals and families through 25+ regional service centers, an online application portal, and mobile applications.
Product overview
Hampton Roads Community Action Program (HRCAP) is a nonprofit community action agency offering a comprehensive portfolio of social service programs designed to promote self-sufficiency and economic stability. The organization operates as a multi-service platform providing: early childhood education (Head Start Preschool and Early Head Start programs); youth development (Project Discovery); workforce development (Adult and Youth Workforce Program); housing services; financial literacy programs (RISE Match Savings, VITA tax assistance); veteran services (SSVF); re-entry support (Virginia CARES, Second Chance, Pathway Home 3); community health initiatives; and the Whole Family Innovation Labs approach. HRCAP serves southeastern Virginia through multiple service locations across Hampton, Newport News, Chesapeake, Portsmouth, Norfolk, Suffolk, Virginia Beach, and the Middle Peninsula. The organization has been serving the region for over 50 years since its founding in 1965.
Differentiator
Problem solved
Functional benefit
Brands
- Head Start Program: Early childhood education program for infants, toddlers, and preschoolers
- Project Discovery
- Veterans Services (SSVF)
- RISE Match Savings Program
- Nonprofit Leadership Institute
- Two-Gen Approach / Whole Family
Products and services
- Head Start Preschool Program Free preschool program for children ages 3-4 that helps prepare children for kindergarten through health/dental screenings, meals, school readiness skills, family services support, and services for children with disabilities.
- Early Head Start Program Early childhood development program for infants and toddlers (6 weeks to 2 years old) available in Southeast Newport News, VA, designed to prepare children for Head Start.
- Project Discovery Youth services program focused on leadership development, academic excellence, and future readiness, preparing students for college, careers, and lifelong success through workshops, college visits, and mentoring.
- Veterans Services (SSVF) Comprehensive services for US military veterans including economic mobility through career readiness and financial literacy, family-centered community change, social and emotional learning, and supportive services. The SSVF program has rehoused 85 veteran families.
- Housing Services Housing support services including tenant/landlord relations, foreclosure prevention, first-time homebuyer assistance, credit reporting education, and housing locator resources.
- RISE Match Savings Program Matched savings program for TANF recipients that helps Virginia residents build assets toward homeownership, small business, vehicle purchase, post-secondary education, or self-sufficiency through financial training and savings matching.
- Volunteer Income Tax Assistance (VITA) Free tax preparation services for income-eligible individuals and families through IRS-certified volunteers.
- Diaper Depot Provides essential diapers to families in need for infant and toddler hygiene, along with job training, financial coaching, and housing assistance.
- Virginia CARES Re-entry Program Re-entry support services for returning citizens including one-on-one counseling, vocational rehabilitation, legal services referrals, transportation assistance, and emergency food and clothing.
- Adult and Youth Workforce Program Workforce development services providing individualized career planning, resume reviews, industry-recognized credentials (Career Readiness Certification, Northstar Digital Literacy), job readiness training, and job placement services.
- Two-Gen Approach / Whole Family Innovation Labs Whole-family approach providing personalized plans for individual and family growth, parenting education, adult learning, job training, financial literacy, early childhood resources, family coaching, and health/mental wellness screenings at regional innovation labs.
- Community Health Initiatives Health services including food pantry for food-insecure families and health workshops educating the community on health topics.
- Pathway Home 3 Re-entry program offering individualized case management, employment support with job readiness training and placement, life skills workshops, wrap-around services for housing/transportation/childcare/healthcare, ongoing coaching, and digital literacy training.
- Non-Profit Leadership Institute Eight-week in-person leadership development program designed to strengthen non-profit leadership capacity across Hampton Roads, preparing emerging and current leaders for executive leadership, senior management, and board service through practical learning, mentorship, and real-world experience.
Quantifiable outcome
- $844,600 in College Scholarships Awarded
- +3 more outcomes
Companies that use Hampton Roads Community Action Program
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles6 records
Hampton Roads Community Action Program technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature1 record
Hampton Roads Community Action Program partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, major and minor.
- Hampton City SchoolscoreEducational partnership providing Head Start classrooms in school facilities and coordination on early childhood education.
- Virginia CarescoreStatewide re-entry program partnership providing services for returning citizens including employment assistance and support.
- Virginia Early Childhood FoundationmajorFoundation supporting early childhood education initiatives and school readiness programs.
- Riverside Health SystemminorHealthcare provider partnership for community health initiatives and wellness programs.
- Newport News Redevelopment and Housing AuthoritymajorHousing authority partnership providing housing services and resources for community members.
- Virginia Housing Development Authority (VHDA)coreState housing agency providing homebuyer education classes and housing counseling resources.
- Project Discovery of VirginiacoreYouth college preparation and leadership development program helping students access higher education through workshops, college visits, and scholarships.
Scale indicators8 records
Recent moves9 records
Expansion highlights6 records
Hampton Roads Community Action Program competitors and assessment
Company assessmentDirect peers
- People Incorporated of Southwest Virginia: A Virginia-based Community Action Agency serving southwest Virginia with Head Start, housing, workforce, and emergency services — directly comparable in mission, funding model, and program mix to HRCAP.
- Total Action Against Poverty (TAP): A Virginia Community Action Agency based in Roanoke providing Head Start, workforce development, housing counseling, and adult education — a direct mission and operating-model peer to HRCAP.
- Rappahannock-Rapidan Community Services: A Virginia community action / community services board serving the Rappahannock-Rapidan region with Head Start, housing, and emergency assistance programs — directly comparable in structure and program mix.
- Community Council of South Central Michigan: A large multi-county Community Action Agency operating Head Start, Early Head Start, weatherization, and senior services — directly comparable to HRCAP in operating model and federal grant mix.
Regional players
- Eastern Shore Rural Health System: A Virginia nonprofit providing community health and social services on the Eastern Shore — partially overlapping with HRCAP's community health and family support work in a different Virginia region.
Broad incumbents
- Goodwill of Greater Washington: A large regional nonprofit providing workforce development, re-entry, and family services in the D.C. region — a broader incumbent with overlapping workforce and re-entry programming to HRCAP's Adult/Youth Workforce and Virginia CARES programs.
- Volunteers of America (National): A national nonprofit with extensive veteran services (SSVF), housing, and re-entry programs — a broad incumbent directly comparable to HRCAP's SSVF, housing, and Virginia CARES service lines.
- United Way of the Virginia Peninsula: A regional United Way affiliate that funds and coordinates many of the same community services HRCAP delivers — a funder, convener, and partial operational peer in the Hampton Roads ecosystem.
Emerging players
- Swords to Plowshares: A nonprofit focused on veteran housing, employment, and re-entry support — directly comparable to HRCAP's SSVF and veteran-services programming, but with deeper specialization in the veteran segment.
Others
- National Head Start Association: The national membership and advocacy organization for Head Start grantees — not a direct operating peer, but a critical ecosystem participant that supports HRCAP's largest program line.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Hampton Roads Community Action Program social profiles
Digital presenceHampton Roads Community Action Program compliance and trust
Trust signalCompliance2 records
Hampton Roads Community Action Program financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hampton Roads Community Action Program leadership team
Management profileNumber of profiles
Profiles15 records
Hampton Roads Community Action Program subsidiaries and ownership
Company hierarchySubsidiaries2 records
Hampton Roads Community Action Program funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hampton Roads Community Action Program M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hampton Roads Community Action Program
What does Hampton Roads Community Action Program do?
Hampton Roads Community Action Program (HRCAP) is a nonprofit community action agency delivering free social services across southeastern Virginia. Its portfolio includes Head Start and Early Head Start preschool education, workforce development, affordable housing counseling, veteran family services, financial literacy programs, re-entry support for returning citizens, and community health initiatives. Services are provided at no cost to income-eligible individuals and families through 25+ regional service centers, an online application portal, and mobile applications.
Is Hampton Roads Community Action Program a public or private company?
Hampton Roads Community Action Program is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hampton Roads Community Action Program founded?
Hampton Roads Community Action Program was founded in 1965. It employs 251 to 500 people.
Where is Hampton Roads Community Action Program based?
Hampton Roads Community Action Program is headquartered in Newport News, United States, in the North America region.
How does Hampton Roads Community Action Program make money?
Four revenue lines are on record. Government Grants and Contracts are the primary driver. The others are individual and Corporate Donations, neighborhood Assistance Program (NAP) Tax Credits and corporate Sponsorships.
Who are Hampton Roads Community Action Program's main competitors?
Direct peers on record are People Incorporated of Southwest Virginia, Total Action Against Poverty (TAP), Rappahannock-Rapidan Community Services and Community Council of South Central Michigan. Eastern Shore Rural Health System is listed as a regional player. Broad incumbents are Goodwill of Greater Washington, Volunteers of America (National) and United Way of the Virginia Peninsula. Swords to Plowshares is listed as an emerging player. National Head Start Association is listed as an others.
Does Hampton Roads Community Action Program have an API?
No public API is recorded for Hampton Roads Community Action Program.
What industry is Hampton Roads Community Action Program in?
Hampton Roads Community Action Program's product category is Community Social Services. Its primary akta.pro industry code is BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts), with a secondary code of FSALAKAM, Housing Counseling, Foreclosure Prevention & Loss Mitigation Programs. Its NAICS code is 6241 and its SIC code is 8300.