What Bender Group does

Bender Group is a family-owned, full-service third-party logistics (3PL) provider founded in 1945 by Edwin S. Bender and headquartered in Reno, Nevada. The company operates over 1.1 million square feet of distribution and fulfillment space across three strategic US facilities: the Reno, NV headquarters (over 500,000 square feet, Foreign Trade Zone, rail-served by Union Pacific, temperature-controlled, AIB Superior certified), Winchester, VA (202,000 square feet, AIB Superior certified food grade facility on the I-81 corridor), and Riverside, CA (420,000 square feet, Inland Empire import hub with a dedicated paints and coatings manufacturer partnership and a 78,000 square foot H3 aerosol room). The company advertises nationwide delivery to 99% of the US within 1-3 business days and claims operational performance metrics exceeding WERC DC best-in-class benchmarks at 99.9% on-time shipments, inventory accuracy, and order-picking accuracy.

The company's core service lines include Warehousing & Distribution (multi-client and dedicated), Transportation Services (LTL, truckload, small package, dedicated fleet, cartage), E-Fulfillment and direct-to-consumer fulfillment with same-day shipping, International Logistics through subsidiary Bender International, LLC (customs brokerage, freight forwarding, Foreign Trade Zone services, trade consultation), Retail Logistics (vendor compliance, chargeback reduction, routing guide adherence), and Value Added Services (pick and pack, labeling, kitting, repacking, POS display assembly, cross-docking, reverse logistics). The underlying technology stack comprises a Warehouse Management System with Electronic Data Interchange, Advanced Ship Notification, UCC-128 labeling, and Hyper Converged Infrastructure supporting 24/7 real-time inventory visibility via a customer portal.

The business model is quote-based with multi-year custom contracts and no publicly disclosed standard pricing. Revenue is generated through managed services for warehousing and value-added work and transaction fees for transportation, e-fulfillment, and customs brokerage transactions. Go-to-market is enterprise field sales via a 1-800 hotline and website quote requests. The customer base is heavily weighted to Fortune-class US retailers (Wal-Mart, Target, Home Depot, Amazon, Costco, Best Buy, Lowe's, Kroger, CVS, Walgreens) alongside manufacturing customers, with no public revenue, headcount, or valuation disclosure.

Name

Bender Group

Legal name

Bender Group

Website

https://bendergroup.com

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

51–100 employees

Short description

Bender Group is a family-owned, full-service third-party logistics provider operating 1.1+ million square feet across Reno, NV; Winchester, VA; and Riverside, CA. It offers warehousing, transportation, customs brokerage, e-fulfillment, and international logistics to enterprise retail and manufacturing clients.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) Services

NAICS

Couriers and Express Delivery Services (492110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Omnichannel Retail Fulfillment (BOPIS/Ship-from-Store Support) (TLAIADAB), Cross-Border & Trade Compliance Management (Customs, Duty, Documentation) (TLAIABAD)

Keywords

• Third-party logistics
• Warehousing distribution
• Freight transportation
• Customs brokerage
• E-fulfillment services

Headquarters

HQ city

Reno

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Warehousing Services: Multi-client and dedicated warehousing solutions, including food grade facilities, temperature-controlled environments, and value-added services such as pick and pack, labeling, kitting, and reverse logistics.
2. Transportation Services: Small package, LTL, and truckload services with dedicated fleet, brokerage, and cartage operations. Includes dry van, temperature-controlled, lift gate, and refrigerated equipment options.
3. Customs Brokerage: Classification, valuation, clearance, freight and duty management, drawback, protest, and ruling requests for international shipments.
4. E-Fulfillment Services: Back-end fulfillment including warehouse merchandising, product fulfillment, packaging, and direct-to-consumer shipping with same-day order shipping capabilities.
5. Foreign Trade Zone Services: FTZ consultation, assessment, application, activation, boundary modification, admission, and compliance services.
6. Value Added Services: Pick and pack, labeling/ticketing/pricing, repacking, POS display assembly, trans-loading, cross docking, and pool distributions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Bender Group is a full-service third-party logistics (3PL) provider offering omnichannel fulfillment across warehousing and distribution, transportation, e-fulfillment with same-day D2C shipping, international logistics (customs brokerage and Foreign Trade Zone services), retail vendor compliance, and value-added services such as pick-and-pack, kitting, and cross-docking. Operations are delivered from three owned facilities in Reno NV, Winchester VA, and Riverside CA totaling over 1.1 million square feet, supported by a proprietary Warehouse Management System with EDI, ASN, and UCC-128 capabilities.

Product overview

Bender Group is a full-service Third Party Logistics (3PL) provider offering an integrated platform of omnichannel fulfillment services. The core offering comprises Warehousing & Distribution across three strategic locations (Reno, NV, Winchester, VA, Riverside, CA), supplemented by Transportation Services (LTL, TL, small package, dedicated fleet), E-Fulfillment Services for direct-to-consumer shipping, International Logistics including customs brokerage and Foreign Trade Zone management, and Retail Logistics for vendor compliance. Value Added Services including pick-and-pack, kitting, labeling, cross-docking, and reverse logistics complement the core warehousing operations. The company leverages a proprietary Warehouse Management System with EDI capabilities to provide real-time inventory visibility and order tracking across the entire supply chain.

Differentiator

Problem solved

Functional benefit

Products and services

• Warehousing & Distribution

Quantifiable outcome

• On-time shipments: 99.9% (vs. 99.8% best-in-class)
• +5 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators6 records

Recent moves3 records

Expansion highlights5 records

Broad incumbents

• UPS Supply Chain Solutions: UPS SCS offers forwarding, customs brokerage, contract logistics, and e-fulfillment globally. It competes with Bender on customs/FTZ services and omnichannel fulfillment, with much broader scope.
• C.H. Robinson: C.H. Robinson is the largest US freight broker with growing logistics and warehousing services (Robinson Fresh, Managed Services). It is comparable to Bender on the freight brokerage and managed transportation side.
• Kuehne+Nagel: Kuehne+Nagel is a global 3PL with contract logistics and customs brokerage arms. It is comparable to Bender on the international, customs, and contract warehousing side at meaningfully larger scale.
• Ryder Supply Chain Solutions: Ryder SCS provides dedicated transportation, warehousing, and end-to-end supply chain solutions for large enterprises. It is a broad incumbent comparable to Bender across warehousing, dedicated fleet, and retail fulfillment.
• DHL Supply Chain: DHL Supply Chain is the global contract-logistics market leader with extensive warehousing, e-fulfillment, and value-added services. It overlaps Bender's full-service 3PL offering at far larger scale and geographic breadth.
• Schneider National: Schneider operates dedicated, intermodal, and logistics services including warehousing. It is comparable to Bender as a US-based, multi-mode logistics provider with a sizable dedicated fleet operation.

Direct peers

• GXO Logistics: GXO is the largest pure-play contract logistics provider in North America, focused on warehousing, e-fulfillment, and reverse logistics. It is the most direct scaled peer to Bender's e-fulfillment and omnichannel offering.
• Hub Group: Hub Group provides intermodal, truck brokerage, and dedicated logistics solutions with a growing warehousing and final-mile capability. It is comparable to Bender as a multi-mode, US-centric 3PL serving enterprise shippers.
• NFI Industries: NFI is a family-owned, asset-based 3PL offering dedicated trucking, warehousing, and integrated logistics across North America. It is a near-comparable peer to Bender in ownership structure, service mix, and mid-to-large enterprise customer base.

Emerging players

• Radial: Radial is a pure-play e-commerce fulfillment and omnichannel provider serving brands and retailers. It is comparable to Bender's e-fulfillment and D2C capability but with a more digitally native, tech-forward positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bender Group