Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación

What Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación does

AGETIC (Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación) is the government agency of the Plurinational State of Bolivia responsible for electronic government and ICT policy, created under Decreto Supremo N° 2514 and operating under the executive branch with a staff of 51-100 based in La Paz. Its mandate covers digital identity, interoperability, electronic procedures, electronic invoicing, payments, and cybersecurity standards for all public entities in Bolivia, made binding by the Plan de Implementación de Gobierno Electrónico (PIGE) under D.S. N° 5468.

The agency's technical portfolio is built around an in-house suite of interconnected platforms: Ciudadanía Digital (national digital identity with single sign-on and digital signature), the Plataforma de Interoperabilidad del Estado (IOP V2) — a REST/JWT-based hub linking tax (SIN), transport (MIN-OPSV), aviation (DGAC), pension (SENASIR), labor (MINTRABAJO), and disability services — the Plataforma de Trámites y Certificaciones (PTC) for digital procedures, the Pasarela de Pagos del Estado (PPE) integrating Banco Unión for card, CPT, and QR payments, the Servicio de Emisión de Facturas Electrónicas (SEFE) certified by the tax authority, the Registro de Orden Cronológico (blockchain-backed timestamping), and supporting systems including Capibara (HR with biometric attendance), Londra (correspondence), YATIC (academic management), and the Repositorio Estatal de Software Libre (state free-software repository). The agency also manages the .bo national domain registry through nic.bo.

AGETIC is funded primarily through annual state budget allocations and provides all core digital services free of charge to government entities and citizens under a freemium pricing posture; the only explicit recurring revenue stream is .bo domain registration. Its GTM is sales-led for institutional adoption (formal adhesion processes, Normas Técnicas de Adhesión) and community-led for citizen engagement (FIRST Bolivia robotics, Game Jam, university partnerships). ISO 9001:2015 certified, with commercial revenue undisclosed and operations exclusively domestic.

Name

Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación

Legal name

Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación

Website

https://agetic.gob.bo

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

AGETIC is the government agency of the Plurinational State of Bolivia responsible for electronic government and ICT, operating the national digital identity, interoperability, electronic invoicing, and payment platforms free of charge to public entities and citizens under the PIGE 2025-2028 mandate.

Ownership category

akta.pro rank

Product category

Government Digital Services Platforms

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAIAAAE

Government Digital Service & eGovernment (Service Delivery, IDs, Portals)

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYBPAIAAAH

Public Communications, Transparency & Open Government

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYEDADAKAJ

IT, Information Security & Digital Governance

Education/Education Administration, Accreditation & Policy/Institutional Governance & Administration (School/College/University Admin)

Keywords

• Government digital services
• Electronic government platforms
• National digital identity
• Public sector interoperability
• Government technology infrastructure

Headquarters

HQ city

La Paz

HQ country

Bolivia

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Government Budget Allocation: AGETIC is a government agency funded through annual state budget allocations from the Plurinational State of Bolivia. The agency does not charge citizens or public entities for its core digital services. Services such as electronic invoicing, payment gateway integration, and hosting are provided at no cost to integrating entities.
2. Domain Registration (.bo): Revenue from domain name registration services for the .bo national domain, managed through nic.bo.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

AGETIC develops and operates the electronic government and ICT infrastructure of the Plurinational State of Bolivia, providing national digital identity (Ciudadanía Digital), a state interoperability platform (IOP V2) for inter-agency data exchange, an electronic invoicing service (SEFE), a state payment gateway (PPE), a procedures and certifications platform (PTC), and supporting systems for HR (Capibara), document management (Londra), academic administration (YATIC), blockchain-based records, digital signatures, and the .bo domain registry. All services are provided free of charge to public entities and citizens under the mandatory PIGE digital government framework.

Product overview

AGETIC operates as Bolivia's electronic government and ICT agency, offering a comprehensive portfolio of interconnected digital platforms and services. The core products include Ciudadanía Digital (digital identity for citizens), the Plataforma de Interoperabilidad del Estado (IOP V2) for government data exchange, and the Plataforma de Trámites y Certificaciones (PTC) for procedure management. Supporting modules include the Pasarela de Pagos del Estado (PPE) for payments and SEFE for electronic invoicing. Specialized systems address HR management (Capibara), document management (Londra), academic administration (YATIC), and time-stamped records (Registro de Orden Cronológico with blockchain). The agency also maintains the state software repository, .bo domain registry, digital signature services, and runs national technology programs including FIRST Bolivia robotics and the CITC cybersecurity congress. All services integrate through the interoperability platform to enable seamless government-to-citizen services.

Differentiator

Problem solved

Functional benefit

Brands

• Ciudadanía Digital: Digital identity platform for Bolivian citizens to interact with government services
• YATIC
• CITC
• FIRST Bolivia
• CAPIBARA
• LONDRA
• Repositorio Estatal de Software Libre
• Plataforma de Trámites y Certificaciones (PTC)
• Plataforma de Interoperabilidad del Estado
• Servicio de Emisión de Facturas Electrónicas (SEFE)
• Pasarela de Pagos del Estado (PPE)
• Verifica tu registro en Ciudadanía Digital
• FORMIX
• Registro de Nombres de Dominio .BO
• Firma Digital
• Servicio de Hosting

Products and services

• Ciudadanía Digital National digital identity platform for Bolivian citizens that enables secure interaction with government services online. Provides secure authentication, digital signature capabilities, and single sign-on access to multiple government systems.
• Plataforma de Interoperabilidad del Estado (IOP V2) Centralized REST API-based platform that enables government information systems to connect and exchange data securely. Allows public entities to publish and consume services (NIT authentication, disability certificates, transportation operators data, aircraft data, pension data, public employee data) with JWT token authentication, test and production environments.
• Plataforma de Trámites y Certificaciones (PTC)
• Pasarela de Pagos del Estado (PPE) Set of IT services that automate payment operations between citizens and government entities for purchasing goods or services. Supports credit/debit cards, Códigos de Pago de Trámite (CPT), and QR payments through Banco Unión integration.
• Servicio de Emisión de Facturas Electrónicas (SEFE) Certified electronic invoice issuance service authorized by AGETIC and the national tax authority. Handles authorization, emission, registration, and electronic transmission of invoices in real-time, with a Web API for integration and complying with tax regulations.
• YATIC Academic management system for managing student records, enrollment, grades, and educational processes in institutions.
• Capibara - Sistema de Recursos Humanos Human resources management system focused on biometric attendance control, staff management, vacation/leave tracking, and compliance with personnel regulations in public entities.
• Londra - Sistema de Gestión de Notas Externas Digital document management and correspondence system for administering, registering, tracking, and centralizing official communications between public entities and citizens.
• Repositorio de Software Libre del Estado State software repository that allows government entities and the public to host software projects, promoting collaborative development, free/libre software reuse, and knowledge sharing.
• Registro de Nombres de Dominio .BO Registry authority responsible for registration and management of .bo domain names at second, third, and restricted levels for organizations operating in Bolivia.
• Firma Digital Digital signature service enabling secure electronic document signing with digital certificates for citizens and businesses, integrated with the Ciudadanía Digital platform.
• Certificado Digital para Facturación Electrónica Digital certificate issuance service for natural or legal persons (businesses) for electronic invoicing purposes, supporting the SEFE platform.
• Certificado Digital para Firma Digital Digital certificate issuance service for natural or legal persons for digital signature purposes, supporting the Firma Digital platform.
• Evaluación de Seguridad Informática Security evaluation service that identifies, analyzes, and manages vulnerabilities in government information systems to strengthen cybersecurity posture across public entities.
• Formix Form platform for creating and managing digital forms for government services and citizen data collection.
• Registro de Orden Cronológico Time-stamped chronological registry using blockchain technology to ensure data integrity, immutability, and transparency of official government records.

Quantifiable outcome

• Elimination of redundant requirements when entities use interoperability platform
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered flagship, core and supporting.

• European Union, Latin America and Caribbean (Digital Alliance)flagshipStrategic or Co-development Partner · 14 May 2026Bolivia officially joined the Digital Alliance between the European Union and Latin America and the Caribbean. This strategic alliance supports Bolivia's digital transformation through cooperation in data protection, cybersecurity, interoperability, and artificial intelligence aligned with international standards.
• Universidad Mayor de San Andrés (UMSA)coreStrategic or Co-development Partner · 14 May 2026AGETIC partnered with UMSA (Bolivia's largest public university) to launch Ciudadanía Digital registration for students, faculty, and administrative staff. This partnership marks the beginning of university digital transformation, enabling online procedures and services for the university community.
• Banco Interamericano de Desarrollo (BID)coreStrategic or Co-development Partner · 11 May 2026BID is providing technical cooperation and advisory support to AGETIC for the development of a comprehensive data protection legal framework. BID consultants participate in working groups and meetings with legislative bodies to advance the Personal Data Protection Law project.
• Fundación Norte Amplio de Proyección Productiva (FNAPP)coreStrategic or Co-development Partner · 8 May 2026AGETIC and FNAPP signed a cooperation agreement to co-organize the FIRST Bolivia 2026 National Robotics Tournament. This initiative aims to enhance technological capabilities, foster innovation, and promote digital inclusion among Bolivian students. The program prepares youth for the FIRST Global Challenge international competition.
• UNICEF BoliviacoreStrategic or Co-development Partner · 6 May 2026AGETIC and UNICEF signed a joint work plan to strengthen digital capabilities for children and youth in Bolivia. The partnership includes the Game Jam project for video game development targeting girls and adolescents, and the FIRST Bolivia 2026 National Robotics Tournament for youth aged 14-18. The winner will represent Bolivia at the FIRST Global Challenge in South Korea.
• Banco UnióncoreStrategic or Co-development PartnerBanco Unión serves as the banking partner for the Pasarela de Pagos del Estado, enabling government payments through Código de Pago de Trámite (CPT) and QR codes. The bank supports citizen payments for government services and procedures.
• LAC4 (Latin America and Caribbean Cyber Centre)supportingTechnology or IntegrationLAC4 collaborated with AGETIC on the International Congress of Technology and Cybersecurity (CITC 2025), providing expertise and support for the event's cybersecurity track and sessions.
• EU CyberNetsupportingTechnology or IntegrationEU CyberNet collaborated with AGETIC on the International Congress of Technology and Cybersecurity (CITC 2025), contributing cybersecurity expertise and international perspectives to the event.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GovTech Singapore: Singapore's Government Technology Agency is the in-house GovTech entity that builds and operates national digital identity (SingPass), citizen platforms, and whole-of-government interoperability - directly comparable to AGETIC's mandate over Ciudadanía Digital, IOP V2, and the .gob.bo ecosystem in Bolivia.
• Government Digital Service (UK): UK's GDS sets standards for digital public services, runs GOV.UK Verify-style identity assurance, and drives interoperability across departments - mirroring AGETIC's regulatory authority over electronic government standards and its role operating core citizen-facing platforms like Ciudadanía Digital.
• e-Estonia (Estonian Information and Communications Authority): Estonia's MKM/KEA Information System Authority governs e-identity, the X-Road interoperability platform, and e-government services nationally. It is structurally the closest international analogue to AGETIC in operating a state-owned digital identity plus inter-agency data exchange platform.

Regional players

• Ministerio TIC / MINTIC (Colombia): Colombia's Ministerio de las TIC sets digital policy and supports national digital services and identity initiatives, providing a comparable Latin American public-sector digital-services mandate that overlaps with AGETIC's remit over PIGE 2025-2028 and digital identity.
• Agencia de Transformación Digital de Chile: Chile's digital transformation agency oversees ClaveÚnica (single-sign-on national identity), state interoperability, and central digital services - playing the same government-wide digital platform role that AGETIC plays for Bolivia via IOP V2 and Ciudadanía Digital.
• AGESIC (Agencia de Gobierno Electrónico y Sociedad de la Información - Uruguay): Uruguay's AGESIC is the regional peer in charge of e-government, digital identity, and interoperability standards across the Uruguayan public sector - the same function AGETIC performs inside Bolivia and a commonly cited Latin American GovTech reference.

Broad incumbents

• National Informatics Centre (NIC) - India: India's NIC operates national-scale e-governance platforms, the data exchange network, and core government infrastructure (including contributions to Aadhaar-integrated services) - a far broader incumbent, but comparable as a state-owned builder and operator of whole-of-government digital platforms serving hundreds of millions.
• Okta (Workforce Identity): Okta's identity and access management platform underpins authentication for many government and large enterprise workloads - adjacent to AGETIC's Ciudadanía Digital and Firma Digital identity and SSO capabilities, providing a commercial analogue to AGETIC's government-operated authentication layer.
• UAE Government Digital Services Authority: The UAE's central entity for government digital services and the UAE Pass national identity platform represents a top-down federal GovTech model - similar in institutional logic to AGETIC's centralized role for all federal-level e-government platforms in Bolivia.

Emerging players

• ID.me: ID.me provides identity verification for U.S. government services (including Login.gov competitors) - directly comparable to AGETIC's Ciudadanía Digital as a single-sign-on/identity layer for citizens to access multiple government services, although it is a private company competing for gov contracts rather than the regulator itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AgeticBolivia
• Facebookfacebook.com/AgeticBoliviaOficial
• LinkedInlinkedin.com/company/agetic-bolivia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agencia de Gobierno Electrónico y Tecnologías de Información y Comunicación