Elkhart County

What Elkhart County does

Elkhart County is a local government entity in northern Indiana, headquartered in Goshen and serving a population of more than 207,000 residents across multiple incorporated cities and towns (Elkhart, Goshen, Middlebury, Nappanee, Wakarusa, Bristol, Millersburg). It delivers mandated public services including 911 emergency dispatch, law enforcement support, fire and EMS coordination, courts administration (Circuit, Superior, Drug Court), community corrections, property assessment, tax collection, vital records, elections, public health, county parks, emergency management, and highway maintenance across approximately 1,150 miles of roadway. The county is governed by a three-member Board of County Commissioners and a seven-member County Council, with elected officials serving as Auditor, Clerk, Treasurer, Sheriff, Coroner, and Assessor.

The county operates an integrated public safety technology stack, including a unified CAD/Mobile/RMS platform from Caliber Public Safety deployed across the 911 Communications Center and all law enforcement, fire, and EMS agencies (18 CAD positions, more than 290 mobile licenses, 31 Pocket Cop licenses, 31 Pocket Rescue licenses, and 440 RMS subscriptions), the Indiana Courts Odyssey case management system, and FBI CJIS-compliant infrastructure hosted at Nlets data centers. Service delivery spans physical offices (Administration at 117 N. Second St., Judicial Center at 1905 Reliance Rd., 911 Center at 22286 Co. Rd. 28, Law Enforcement Center at 26861 CR 26), an online service portal supporting court e-filing, payments, and case searches, and live-streamed virtual public meetings via YouTube.

The county's economic model is tax-and-fee funded rather than revenue-driven. Funding flows from property taxes, income taxes, county fees, intergovernmental transfers from the State of Indiana, and federal grants. The county's economic base is unusually manufacturing-heavy for a local jurisdiction, with manufacturing accounting for 38% of the workforce and nearly 1,000 manufacturers operating across 14 categories, anchored by the regional RV industry that has earned Elkhart County the designation "RV Capital of the World." Strategic economic-development activity is delivered through a partnership with the Economic Development Corp. of Elkhart County and five local chambers of commerce, with marketing and tourism managed through the Elkhart County Visitor's Bureau.

Name

Elkhart County

Legal name

Elkhart County

Website

https://elkhartcounty.com

Company type

Private

Founded year

1830

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Elkhart County is a local government entity in northern Indiana delivering public safety, judicial, infrastructure, health, and administrative services to 207,000+ residents, funded through property and income taxes and operating an integrated Caliber Public Safety platform across all 911, law enforcement, fire, and EMS agencies.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Public Health Programs (923120), Administration of General Economic Programs (92611), Administration of Conservation Programs (92412), Fire Protection (92216)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Local Public Health & Human Services Administration (BPAIACAK), County/District/Local Health Departments (HLAJAAAB)

Keywords

• County government services
• Public safety dispatch
• Judicial court administration
• Emergency management services
• Property tax assessment

Headquarters

HQ city

Goshen

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels6 records

Core offering

Elkhart County is a local government entity in northern Indiana that provides public administration services to its 207,000+ residents. It operates departments including a 911 Communications Center providing dispatch for police, fire, and EMS agencies; Circuit and Superior Courts with e-filing; Sheriff and law enforcement; Community Corrections and Drug Court; County Parks; Highway Department maintaining 1,150 miles of roadway; Health Department; Property Assessor; Auditor/Treasurer; and Election administration.

Product overview

Elkhart County is a government entity providing public services to residents. The county operates various departments including 911 Center (public safety dispatch), Courts, Auditor, Clerk, Community Corrections, Coroner, County Parks, Drug Court, Emergency Management, Health, and other administrative services. The county recently deployed Caliber Public Safety's unified CAD, Mobile, and RMS platform across its 911 Communications Center and law enforcement, fire, and EMS agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Communications and Emergency Dispatch Provides 911 call receipt and computer-aided dispatch services for police, fire, and EMS agencies throughout Elkhart County (excluding Elkhart City), including mobile field operations and records management for first responders.
• Judicial and Court Services Circuit Court, Superior Courts, Probation, and Public Defender services housed at the Elkhart County Judicial Center, including criminal cases, civil/small claims, family/domestic relations, jury duty, and e-filing through the Indiana Courts Odyssey system.
• Drug Court Program Alternative methods program for offenders with substance use disorders, providing intensive supervision, treatment coordination, and graduated sanctions/rewards through the Elkhart County judiciary.
• Community Corrections Provides work release, electronic monitoring, day reporting, and community-oriented work programs for eligible offenders in Elkhart County.
• County Parks and Recreation Manages Elkhart County Parks with a mission to enhance quality of life, preserve cultural/historical/natural resources, and provide educational and recreational opportunities to residents and visitors.
• Emergency Management Comprehensive risk-based emergency management program of mitigation, preparedness, response, and recovery for all hazards affecting Elkhart County.
• Sheriff and Law Enforcement Law enforcement services for Elkhart County including patrol, investigations, civil process, gun permits, and coroner/emergency management coordination at the Law Enforcement Center.
• Auditor and Financial Administration County financial officer responsible for all receipts, disbursements, financial statements, annual reports, payroll maintenance, property transfers, tax calculations, and serving as Secretary to the County Council.
• Property Assessment Property assessments across Elkhart County for tax calculation purposes, administered by the County Assessor.
• Clerk of the Circuit Court Processes court work, collects fines/fees/costs/child support, issues marriage licenses, conducts elections, administers voter registration, and maintains court and election records.
• Coroner Services Death investigations to determine cause and manner of death, training for law enforcement, and services to all of Elkhart County including police agencies.
• Highway Department Services Maintains approximately 1,150 miles of roadway in Elkhart County outside of incorporated cities and towns, including snow removal and road maintenance requests.
• Healthy Beginnings Division of the Health Department offering prevention, education, and early intervention programs for infants, children, and pregnant women.

Quantifiable outcome

• 18 CAD positions across two locations operational with unified system
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Caliber Public SafetycoreTechnology or Integration · 28 April 2026Caliber Public Safety successfully deployed its complete public safety technology platform across Elkhart County on April 28, 2026. The deployment transitioned the 911 Communications Center and law enforcement, fire, and EMS agencies to a unified CAD, Mobile, and RMS system. The project encompassed 18 CAD positions across two locations, more than 290 Mobile licenses, 31 Pocket Cop licenses, 31 Pocket Rescue licenses, and 440 RMS subscriptions, serving over 207,000 residents.
• NletscoreTechnology or IntegrationThe integrated public safety platform is hosted at Nlets data centers with FBI CJIS-compliant infrastructure and automatic software updates, providing secure and reliable hosting for all emergency response systems.
• Purdue ExtensionminorStrategic or Co-development PartnerCooperative Extension Service bringing university information to the local level for health and human sciences, serving as one of the nation's largest providers of scientific research-based information and education.
• Economic Development Corp. of Elkhart CountycoreStrategic or Co-development PartnerEconomic development organization focused on business attraction, retention, and expansion in Elkhart County. Manages business incentives, site selection, and workforce development programs.
• Chambers of Commerce (Elkhart, Goshen, Middlebury, Nappanee, Wakarusa)minorStrategic or Co-development PartnerLocal chambers of commerce supporting business networking, economic development, and community growth across various municipalities in Elkhart County.
• Elkhart County Visitor's BureauminorStrategic or Co-development PartnerOfficial tourism organization promoting Elkhart County as a visitor destination, showcasing attractions, events, and accommodations in the area.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Others

• Caliber Public Safety: Provider of the unified CAD/Mobile/RMS platform Elkhart County just deployed. Comparable as the supplier-side counterpart whose roadmap directly shapes the county's public-safety modernization trajectory.
• Tyler Technologies: Major vendor of public sector software (courts, public safety, records, ERP) to county governments nationwide. Comparable as a technology ecosystem player that competes with/supplies Caliber in the same county-government buying centers Elkhart County operates in.

Direct peers

• St. Joseph County, Indiana: Neighboring Indiana county of comparable scale operating a similar portfolio of public safety, courts, highway, parks, and health services. Directly comparable in governance structure, departmental breadth, and Midwest industrial economic base.
• Allen County, Indiana: Indiana county anchored by Fort Wayne, similar in size and industrial composition. Comparable as a full-service county government providing public safety, courts, transportation, and parks services to a mid-sized Midwestern population.
• Hamilton County, Indiana: Indiana county comparable in organizational scope, with full county services including sheriff, courts, highway, parks, and public health. A direct peer for benchmarking service delivery models and technology adoption.
• Vanderburgh County, Indiana: Indiana county government centered on Evansville, operating a similar portfolio of public safety, courts, highway, and parks departments. Comparable for scale and governance benchmarking.
• Tippecanoe County, Indiana: Indiana county of similar population scale, providing 911, sheriff, courts, highway, and parks services. Directly comparable as a Midwestern full-service county government.
• Porter County, Indiana: Indiana county operating similar public safety, courts, highway, and parks functions. A direct peer for organizational comparison and government technology adoption patterns.
• Johnson County, Indiana: Indiana county of similar organizational structure delivering sheriff, courts, highway, parks, and public health services. Direct peer for benchmarking scale and service delivery in the Indiana county-government peer set.

Broad incumbents

• Marion County, Indiana: Larger consolidated Indiana county-city government (Indianapolis) operating a much broader portfolio. Comparable as a regional Indiana public-sector entity, but materially larger and more urban.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/elkhartcounty
• YouTubeyoutube.com/channel/UCCISGVZA2xOWC2eeeNgeTzg
• Facebookfacebook.com/ElkhartCountyGovernment

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elkhart County