Volunteers of America National Services

What Volunteers of America National Services does

Volunteers of America National Services (VOANS) is a 501(c)(3) tax-exempt nonprofit organization operating as the healthcare, senior living, and affordable housing arm of the national Volunteers of America network. The organization runs a multi-state portfolio spanning the full senior care continuum — independent living, assisted living, memory support, skilled nursing, short-term rehabilitation, home healthcare, and the Program of All-Inclusive Care for the Elderly (PACE) — alongside approximately 12,900 affordable housing units serving families, seniors, veterans, and people with disabilities. VOANS reports that 7,500+ seniors receive care through its healthcare facilities and that 32,000+ individuals are served annually across all programs. Headquarters are in Alexandria, Virginia, with additional operational offices in Eden Prairie, Minnesota, and named communities including Gulf Coast Village in Cape Coral, Florida, and Silver Lakes Village Apartments.

The business model combines three revenue streams: (1) healthcare service fees from senior care and PACE delivery, reimbursed through a mix of private pay, Medicare, and Medicaid; (2) affordable housing operations conducted under HUD and related government programs; and (3) tax-deductible charitable donations enabled by its 501(c)(3) status (Tax ID 13-1692595). VOANS does not disclose pricing, does not publish revenue, and does not list a proprietary technology platform; its go-to-market is community-led, relying on faith-based community relationships, healthcare provider referrals, social service network connections, and a website-based service navigator tool rather than commercial sales motions. It is governed by a Board of Directors, is not publicly traded, and is not an investable equity entity in the conventional PE/VC sense — analysis here is framed for nonprofit M&A, joint venture, or programmatic partnership audiences.

Name

Volunteers of America National Services

Legal name

Volunteers of America National Services

Website

https://voaseniorliving.org

Company type

Private

Founded year

1896

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

VOANS is a 501(c)(3) nonprofit subsidiary of Volunteers of America that operates senior living, PACE, home healthcare, and affordable housing across multiple U.S. states, serving 32,000+ individuals annually through 7,500+ senior care slots and 12,900+ housing units.

Ownership category

akta.pro rank

Product category

Senior Care and Affordable Housing Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities (623311)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

akta.pro secondary industries

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior living services
• Affordable housing
• Memory care services
• Skilled nursing care
• Home healthcare services

Headquarters

HQ city

Tempe

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Healthcare service fees: VOANS generates revenue through fees charged for senior care services including assisted living, memory support, skilled nursing, short-term rehabilitation, home healthcare, and PACE (Program of All-Inclusive Care for the Elderly) services.
2. Affordable housing operations: Revenue from affordable housing communities serving families, seniors, veterans, and people with disabilities, operated under HUD and other government programs.
3. Donations and charitable contributions: As a 501(c)(3) nonprofit organization (Tax ID 13-1692595), VOANS receives tax-deductible charitable donations from individuals and organizations to support its mission.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Volunteers of America National Services (VOANS) operates a nationwide network of senior living and care communities — including independent living, assisted living, memory support, skilled nursing, short-term rehabilitation, home healthcare, and the Program of All-Inclusive Care for the Elderly (PACE) — alongside affordable housing communities for families, seniors, veterans, and people with disabilities. As a 501(c)(3) nonprofit subsidiary of Volunteers of America, the organization delivers these services directly through owned and operated facilities rather than through intermediated channels.

Product overview

Volunteers of America National Services (VOANS) is a comprehensive senior care and affordable housing provider operating a multi-service portfolio. The organization offers senior living communities across the care continuum (independent living, assisted living, memory support, skilled nursing), healthcare services including the Program of All-Inclusive Care for the Elderly (PACE), home healthcare, and short-term rehabilitation. Additionally, VOANS provides affordable housing for families, seniors, veterans, and people with disabilities. The services are designed to support seniors through various life stages, from independent living to full-time skilled nursing care, with integrated PACE programs offering comprehensive all-inclusive medical and social services. The organization serves over 7,500 seniors with care services and manages approximately 12,900 affordable housing units across the nation.

Differentiator

Problem solved

Functional benefit

Products and services

• Assisted Living Communities

Quantifiable outcome

• 7,500+ seniors provided with care through healthcare facilities
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NEI General ContractingminorImplementation/ SI/ Consulting Partner · 8 May 2026NEI General Contracting completed a renovation project at Silver Lakes Village Apartments on behalf of VOANS, upgrading 104 apartment units across 83,559 square feet using a fast-track approach. Work included upgrading finishes, replacing appliances and flooring, and replacing the building's exterior envelope.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Genesis HealthCare: Major U.S. skilled nursing facility operator providing long-term care, short-term rehabilitation, and assisted living. Closely comparable to VOANS' skilled nursing and rehabilitation service line.
• Atria Senior Living: For-profit senior living operator with 400+ communities offering independent living, assisted living, and memory care. Comparable to VOANS on assisted living and memory support services; differs on for-profit structure.
• Sunrise Senior Living: Large for-profit operator of assisted living and memory care communities across the U.S. and U.K. Competes directly with VOANS on assisted living, memory support, and senior living experience, though for-profit rather than nonprofit.
• Presbyterian Senior Living: Faith-affiliated nonprofit operating CCRC campuses, personal care, skilled nursing, and affordable housing across the Mid-Atlantic. Comparable in continuum-of-care structure and nonprofit governance to VOANS.
• American Baptist Homes of the West (ABHOW): Faith-based nonprofit providing life plan communities (CCRCs), assisted living, memory care, skilled nursing, and affordable housing. Closely mirrors VOANS' CCRC-plus-affordable-housing model and faith-affiliated identity.
• National Church Residences: Faith-based nonprofit operating affordable housing, assisted living, memory care, skilled nursing, and home and community-based services across multiple states. Directly comparable to VOANS in mission, integrated service portfolio, and reliance on HUD/government funding.
• National Lutheran Communities & Services: Faith-based nonprofit providing CCRCs, assisted living, memory care, and affordable housing for seniors. Closely comparable to VOANS on nonprofit faith-affiliated identity and continuum-of-care model.
• Amedisys: Large home health and hospice operator serving Medicare beneficiaries across 30+ states. Directly comparable to VOANS' home healthcare service line and shares exposure to Medicare reimbursement dynamics.

Broad incumbents

• Trinity Health: Large Catholic nonprofit health system offering senior services, PACE programs, home health, and affordable housing via community benefit programs. Comparable to VOANS on faith-based nonprofit identity and PACE/senior care portfolio, but with much broader acute-care footprint.
• Brookdale Senior Living: Largest U.S. senior living operator offering independent living, assisted living, memory care, skilled nursing, home health, and hospice nationwide. Provides broader scale benchmark than VOANS, with overlapping services across all care levels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VolOfAmerica
• LinkedInlinkedin.com/company/westchester-senior-living-care-center
• Instagraminstagram.com/voa_ns
• Xx.com/vol_of_america

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America National Services