What METROCOM does

METROCOM is a privately held telecommunications solutions provider and systems integrator headquartered in New York City, with a regional office in Bedford Hills, Westchester County. Founded in 1979, the company operates as an authorized Motorola Solutions Platinum Channel Partner (2025) and self-describes as the largest Motorola dealer in New York State. It serves the Greater New York Area across public safety, government, and commercial customers, with 24/7 emergency service support.

The company's product portfolio is built almost entirely on third-party platforms, primarily Motorola Solutions (MOTOTRBO digital radios, P25 public safety radios including the APX series, WAVE PTX LTE push-to-talk, WatchGuard body and in-car cameras, Nitro private LTE on CBRS, Spillman software), Avigilon (security cameras, access control, video analytics), and Hytera two-way radios. METROCOM adds value through system design, FCC licensing, installation, certified technician support, and ongoing maintenance agreements, and packages these as a "Safety & Security Ecosystem" targeting airports, hospitals, schools, stadiums, and utilities in addition to its core police, fire, and EMS base.

METROCOM generates revenue through four streams: hardware resale, professional services (design, engineering, installation, repair), recurring maintenance agreements, and short-term radio rentals. Go-to-market is consultative enterprise field sales with on-site assessments, free consultations, and quote-based custom pricing under multi-year contracts. Customer segmentation spans 16+ verticals, with government and public safety as the primary anchor and a long commercial tail covering healthcare, education, manufacturing, utilities, transportation, warehousing, hospitality, retail, and property management.

Name

METROCOM

Legal name

METROCOM

Website

https://metrocomradio.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

METROCOM is a privately held Motorola Solutions Platinum Channel Partner based in New York City, providing voice, video, and data communication systems integration for public safety, government, and commercial clients across the Greater New York Area since 1979.

Ownership category

akta.pro rank

Product category

Wireless Communication Solutions and Systems Integration

NAICS

Telecommunications Resellers (517121)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Private Cellular Networks for Utilities (Private LTE/5G Core, RAN, SIM/eSIM) (EUADAIAF)

Keywords

• Two-way radio systems
• Public safety communications
• Wireless communication solutions
• Video security systems
• Private LTE networks

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Sales: Sale of two-way radios, security cameras, body cameras, radio accessories, and associated equipment from Motorola Solutions, Avigilon, and related brands. Hardware products include portable radios, mobile radios, dispatch consoles, antennas, and mounting accessories.
2. Professional Services: System design, engineering, installation, and repair services for communication systems. Includes FCC licensing assistance, custom system integration, and ongoing technical support.
3. Maintenance Agreements: Recurring maintenance and service contracts providing ongoing support, preventative maintenance, and priority repair services for installed systems.
4. Radio Rentals: Short-term rental of two-way radio equipment for temporary or seasonal needs, special events, and project-based requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

METROCOM is an authorized Motorola Solutions Channel Partner and systems integrator that sells, designs, installs, and services two-way radio systems, video security solutions, and private LTE networks for government, public safety, and commercial enterprises in the Greater New York Area. The company offers a comprehensive portfolio of Motorola, Avigilon, and WatchGuard products bundled with professional services including FCC licensing, custom system design, installation, and ongoing maintenance. As a one-stop shop for wireless communications, METROCOM delivers end-to-end lifecycle support with factory-certified technicians and 24/7 emergency service.

Product overview

METROCOM is a voice, video, and data communication solutions provider and authorized Motorola Solutions Channel Partner serving the Greater New York Area since 1979. The company operates as a systems integrator offering a comprehensive portfolio of products and services. Voice solutions include Motorola MOTOTRBO Digital Radios & Systems, Hytera Two-Way Radios, WAVE PTX LTE for nationwide coverage, and P25 Public Safety Radios (including the APX Next, APX 8000XE, APX 8500, APX 8000, APX 7000XE, and APX Dual Radio). Video offerings encompass Avigilon Security Cameras, Avigilon Access Control, Avigilon Video Analytics, and Motorola WatchGuard body worn cameras (V300) with Evidence Library and Video-as-a-Service programs. Data solutions feature Motorola Nitro Private LTE Networks (CBRS) and Spillman Security Software. Professional services include radio installation & repairs, FCC licensing, system design & engineering, maintenance agreements, dispatch consoles, inbuilding coverage solutions, and radio rentals. METROCOM serves industries including public safety (police, fire, EMS), government, education, healthcare, hospitality, manufacturing, warehousing, transportation, utilities, and commercial sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Motorola MOTOTRBO Digital Radios & Systems Digital two-way radio communication solutions for business and enterprise enabling on-site, facility-wide, and mobile vehicle communications for real-time coordination and decision-making.
• Hytera Two-Way Radios Two-way radio communications equipment providing instant, reliable wireless voice communication for business and enterprise customers.
• WAVE PTX – LTE LTE-based push-to-talk solution providing nationwide radio coverage over broadband networks, enabling instant communication across unlimited distances.
• P25 Public Safety Radios Project 25 compliant two-way radios designed for public safety professionals, providing interoperability across agencies and mission-critical communications.
• Motorola WatchGuard V300 Body Camera Rugged public safety body camera offering continuous recording beyond 12 hours with detachable battery for extended operation during long shifts.
• WatchGuard Evidence Library Flexible device and video management platform that works seamlessly with Motorola's records and evidence management software for managing video evidence.
• Video-as-a-Service Monthly subscription program for public safety video including records and evidence management, body worn cameras, and in-car cameras.
• Avigilon Security Cameras High-definition security cameras providing video surveillance for business and enterprise applications.
• Avigilon Access Control Access control solutions integrated with video security systems for comprehensive facility security.
• Avigilon Video Analytics AI-powered video analytics that processes surveillance footage to provide actionable security insights.
• Motorola Nitro Private LTE Networks Private LTE broadband networks using Citizen Band Radio System (CBRS) spectrum for dedicated wireless connectivity.
• Spillman Security Software Security software solution for law enforcement and public safety data management.
• Radio Installation & Repairs Professional installation and repair services for telecommunications equipment by certified technicians.
• FCC Licensing Federal Communications Commission licensing assistance for radio systems and frequency coordination.
• Radio System Design & Engineering Custom system design and engineering services for wireless communications infrastructure.
• Maintenance Agreements Preventative maintenance plans and service agreements tailored to meet customer communication needs.
• Dispatch Consoles Professional dispatch console solutions for centralized communications management.
• Inbuilding Coverage Solutions for improving radio coverage inside buildings and facilities where signal may be weak.
• Radio Rentals Short-term rental options for two-way radios and communication equipment for events or temporary needs.

Segments17 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

One partnership is on record.

• Motorola SolutionscoreChannel Partner/ Reseller/ DistributorMetrocom is an authorized Motorola Solutions Channel Partner and Platinum Channel Partner for 2025. The company is the largest Motorola dealer in New York State, specializing in MOTOTRBO digital radios, P25 public safety systems, and associated Motorola Solutions products including WatchGuard body cameras. This partnership provides Metrocom access to industry-leading radio communication technology, manufacturer support, and co-marketing resources.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Motorola Solutions: Metrocom's primary vendor and the dominant manufacturer of P25, MOTOTRBO, WAVE PTX, WatchGuard, Avigilon, and Nitro Private LTE solutions. Comparable as the supplier whose products Metrocom integrates and resells; a large incumbent across voice/video/data for public safety and commercial markets.

Direct peers

• BearCom: Largest Motorola Solutions channel partner in North America, providing two-way radios, video, and integrated wireless solutions across the U.S. Directly comparable as a Motorola-focused radio dealer and systems integrator with a national footprint, serving public safety and commercial customers.
• L3Harris Technologies: Manufacturer of mission-critical P25/LMR radio systems (XL series), public safety LTE solutions, and integrated command-and-control platforms. Directly comparable as a competing supplier of public-safety radio infrastructure that Metrocom could alternatively integrate.
• Hytera: Global manufacturer of DMR, TETRA, and LTE-based two-way radio systems for public safety and commercial users. Directly comparable as a competing radio brand that Metrocom already carries as a secondary line, addressing the same end-customer base.
• JVCKENWOOD USA (Kenwood): Manufacturer of NEXEDGE and other professional digital two-way radios used by public safety, utilities, and enterprise customers. Comparable as an alternative LMR vendor competing for the same integrator-channel economics.
• BK Technologies: U.S. manufacturer of P25-compliant portable and mobile radios (BKR 9000 series) targeted at public safety agencies. Comparable as a competing P25 radio vendor whose products Metrocom could integrate or whose dealers compete for the same agency contracts.
• EFJohnson (JVCKENWOOD): Subsidiary of JVCKENWOOD producing P25 public safety radios and infrastructure. Directly comparable as a competing supplier for the same mission-critical public-safety LMR market.
• Icom America: Manufacturer of land mobile radio products, P25 radios, and aeronautical/maritime communications equipment. Comparable as an alternative two-way radio vendor often distributed through similar channel partners.
• Tait Communications: Global manufacturer of P25 and DMR land mobile radio systems and network infrastructure for public safety, utilities, and transportation. Comparable as an alternative LMR vendor competing for similar channel-partner economics and end customers.

Others

• Tessco Technologies (now Vextron / Infinite Electronics): Distributor and value-added reseller of wireless communications products including two-way radios, infrastructure, and accessories. Comparable as a channel ecosystem participant distributing similar Motorola and competitor product lines, though operating primarily as a distributor rather than a vertical systems integrator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/metrocom-nyc-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about METROCOM