IH Services
IH Services is a private facility operations and maintenance provider specializing in secure, mission-critical defense environments, delivering integrated janitorial and technical maintenance under its proprietary R3 Secure FacilityOps system to defense primes, DoD installations, and federal facilities.
- Company typePrivate
- Founded1955
- HeadquartersGreenville, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What IH Services does
IH Services is a private facility operations and maintenance (O&M) provider specializing in secure, mission-critical environments for the U.S. defense industrial base. Founded in 1955 as an industrial services company, the firm pivoted to defense-focused facility services in the 2010s by obtaining a CAGE code, SAM.gov registration, and building a security-cleared workforce. Today the company delivers integrated janitorial (soft services) and technical maintenance (hard services) under unified contracts to defense primes, DoD installations, secure intelligence facilities, and border/port infrastructure, operating within DCSA and NISPOM (32 CFR Part 117) governance frameworks. The company holds ISO 9001, CIMS-GB, and CMMC 2.0 Level 2 certifications, with zero corrective actions on recent DCSA and ISO inspections.
The company's core technology asset is R3 Secure FacilityOps, a proprietary three-layer operating system (Account, Management, Delivery) combining real-time KPI dashboards, air-gapped reporting, Lean-Six Sigma methodology, and CMMS integration for secure environments. Supporting technology products include the GDI Tracker (AI-powered IoT service tracking), FotoFinish photo validation, FotoFeedback client app, IoT Smart Restroom Cleaning sensors, and ECOBOT Vacuum 40 robotics. IH Services is a financially independent member of the GDI Ainsworth group of companies, which provides a $2.7B integrated platform and access to 30,000+ facility service professionals, enabling large-scale project execution while preserving small-company agility.
Revenue is generated primarily through long-term managed services contracts for integrated O&M delivery under single-invoice arrangements, supplemented by specialty/vendor-managed services for diversity contribution goals. Pricing is quote-based and determined by facility size, scope, and security requirements, with the company claiming 5-25% OpEx reduction potential for clients through the R3 system. The go-to-market is exclusively direct enterprise field sales targeting defense primes and federal procurement channels via RFP processes, with site walkthroughs and customized proposals as the primary engagement method. The company reports 98% client retention, 99% on-time work order completion, and 99.7% operational uptime as key performance indicators.
IH Services firmographics
Firmographics- Name
- IH Services
- Legal name
- IH Services Inc.
- Website
- https://ihservices.com
- Company type
- Private
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- IH Services is a private facility operations and maintenance provider specializing in secure, mission-critical defense environments, delivering integrated janitorial and technical maintenance under its proprietary R3 Secure FacilityOps system to defense primes, DoD installations, and federal facilities.
- Ownership category
- akta.pro rank
IH Services industry classification
Industry- Product category
- Defense Facility Operations & Maintenance Services
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
- akta.pro secondary industry
- Security, Safety & Fire/Life Safety Management (BPABAAAE)
Keywords
Where IH Services is headquartered
LocationHeadquarters
- HQ city
- Greenville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
IH Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Integrated Operations & Maintenance (IO&M) Services: Self-performed O&M services for secure and mission-critical facilities including janitorial, technical maintenance, and facility support under one unified contract. Revenue derived from long-term service contracts with defense primes, DoD installations, and federal facilities. Single invoice simplicity model with measurable performance outcomes.
- Specialty/Vendor-Managed Services: Specialized or niche services vendor-managed under cleared supervision for diversity contribution goals or highly specialized requirements.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
IH Services product offering
Product offeringCore offering
IH Services provides integrated facility operations and maintenance (IO&M) services for secure, mission-critical defense and federal facilities through a self-performed model with a security-cleared workforce. Its offerings bundle Soft Services (janitorial, cleaning, production support, security, waste handling) and Hard Services (mechanical, electrical, plumbing, HVAC, building automation) under the proprietary R3 Secure FacilityOps three-layer operating system, delivered as a single-invoice managed service to defense primes, DoD installations, and intelligence facilities.
Product overview
IH Services offers an integrated facility operations and maintenance (IO&M) platform centered on the R3 Secure FacilityOps™ system. The portfolio combines a proprietary three-layer operating system (Account, Management, Delivery) with technology products including the CMMS Platform, FotoFinish, FotoFeedback, IoT On-Demand Service, Customer Dashboard, GDI Tracker, and ECOBOT robotics. Service delivery spans Soft Services (janitorial, custodial, waste management) and Hard Services (mechanical, electrical, building automation). All components integrate under one unified management framework to drive reliability, responsiveness, and cost reduction for secure, mission-critical facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- R3 Secure FacilityOps
- Soft Services
- Hard Services
- Integrated Operations & Maintenance (IO&M) Services
- Specialty/Vendor-Managed Services
Quantifiable outcome
- 98% client retention rate
- +9 more outcomes
Companies that use IH Services
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
IH Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
IH Services partnerships and signals
Strategic signalScale indicators16 records
Recent moves7 records
Expansion highlights5 records
IH Services competitors and assessment
Company assessmentDirect peers
- Amentum: Amentum is a leading government and defense services contractor that provides integrated facility management, operations, and maintenance for DoD installations and federal facilities. Like IH Services, it serves defense primes and federal agencies with cleared workforce and mission-critical O&M solutions.
- Vectrus Systems: Vectrus delivers facility management, logistics, and base operations services to U.S. military and government clients worldwide. Its integrated base life-cycle support model and focus on DoD installations make it a close direct peer to IH Services' secure DoD segment.
Broad incumbents
- KBR, Inc. KBR provides government services including facility operations, maintenance, and logistics for defense and intelligence clients. It is a broader incumbent with overlapping secure facility O&M and cleared workforce capabilities, though it operates at much larger scale and scope than IH Services.
- Fluor Corporation: Fluor's Government Solutions business delivers facility management, operations, and maintenance for DoD and federal customers, including secure installations. It is a larger diversified engineering and construction firm with overlapping federal O&M offerings.
- DynCorp International: DynCorp provides aviation, logistics, and base operations support to the U.S. military and federal agencies. It competes for facility operations and maintenance contracts at DoD installations, similar to IH Services' secure DoD segment.
- Sodexo Government: Sodexo is a global facility management and food services company with a government segment serving federal and defense clients. It overlaps with IH Services in integrated facility services for secure and mission-critical environments, though at much broader scale.
- EMCOR Group: EMCOR provides mechanical and electrical construction, facility services, and energy infrastructure for commercial, industrial, and government clients. Its federal services segment overlaps with IH Services' hard services (MEP/HVAC) capability.
- CBRE Government & Defense: CBRE's Government & Defense practice delivers integrated facility management, workplace, and asset services to federal agencies and defense clients. It is a broader incumbent with adjacent secure-facility services capabilities.
- Jones Lang LaSalle (JLL) Public Sector: JLL's Public Sector business provides integrated facility management, real estate, and operations services for government and defense clients. It is comparable as a large IFM provider serving secure facilities, though its portfolio is broader than IH Services' defense-only focus.
Others
- GDI Integrated Facility Services: GDI is the parent organization of IH Services and a major North American facility services provider. It is comparable as the parent platform but does not directly compete in the same defense-specialized, cleared-workforce niche as IH Services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
IH Services social profiles
Digital presenceIH Services compliance and trust
Trust signalCompliance5 records
IH Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
IH Services leadership team
Management profileNumber of profiles
Profiles6 records
IH Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IH Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IH Services
What does IH Services do?
IH Services provides integrated facility operations and maintenance (IO&M) services for secure, mission-critical defense and federal facilities through a self-performed model with a security-cleared workforce. Its offerings bundle Soft Services (janitorial, cleaning, production support, security, waste handling) and Hard Services (mechanical, electrical, plumbing, HVAC, building automation) under the proprietary R3 Secure FacilityOps three-layer operating system, delivered as a single-invoice managed service to defense primes, DoD installations, and intelligence facilities.
Is IH Services a public or private company?
IH Services is a private company. It is classified as corporate owned and is currently operating.
When was IH Services founded?
IH Services was founded in 1955. It employs 1,001 to 5,000 people.
Where is IH Services based?
IH Services is headquartered in Greenville, United States, in the North America region.
How does IH Services make money?
Two revenue lines are on record. Integrated Operations & Maintenance (IO&M) Services are the primary driver. The others are specialty/Vendor-Managed Services.
Who are IH Services's main competitors?
Direct peers on record are Amentum and Vectrus Systems. Broad incumbents are KBR, Inc., Fluor Corporation, DynCorp International, Sodexo Government, EMCOR Group, CBRE Government & Defense and Jones Lang LaSalle (JLL) Public Sector. GDI Integrated Facility Services is listed as an others.
Does IH Services have an API?
No public API is recorded for IH Services.
What industry is IH Services in?
IH Services's product category is Defense Facility Operations & Maintenance Services. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing), with a secondary code of BPABAAAE, Security, Safety & Fire/Life Safety Management. Its SIC code is 8744.