Town of Stoughton

What Town of Stoughton does

The Town of Stoughton is a municipal government entity in Norfolk County, Massachusetts, established in 1726 and currently celebrating its 300th anniversary. It operates under a Select Board / Town Manager governance structure with Town Meeting as the legislative body, delivering a comprehensive portfolio of local government services to its residents. Core functional areas include public safety (Police, Fire & Rescue), infrastructure (Department of Public Works, Water & Sewer), solid waste collection, recreation (Cedar Hill Golf Course, Recreation Department), public library services, K-12 education (Stoughton Public Schools), senior services (Council on Aging), and public health (Stoughton Public Health Association). Stoughton TV (Stoughton Media Access Corporation) operates as a wholly-owned subsidiary providing public, educational, and municipal access cablecasting on Comcast channel 9 and Verizon channel 28.

The town's technology footprint centers on a civic website (stoughton.org) built on the CivicPlus government platform, offering digital citizen services including MyAccount personalization, Notify Me email/SMS subscription alerts, Online Bill Pay for water/sewer/trash/tax bills, Online Permitting, GIS interactive mapping, and library digital resources (eBooks, streaming, digital archives). The website functions as the primary service-delivery and communication channel, supplemented by social media (Facebook, Twitter/X), physical Town Hall operations at 10 Pearl Street, and cable television access. Recent operational priorities include a Fire Station Project, a Renewal of Downtown initiative, and a Water Main Replacement Project.

The town's revenue model is tax-funded rather than commercial: operations are financed through property taxes, motor vehicle excise taxes, water/sewer/trash user fees, and Massachusetts state aid. Specific revenue and budget figures are not publicly disclosed. The customer base is exclusively the residents and businesses within Stoughton's jurisdictional boundaries — there is no external market, no churn risk, and no competitive alternative for in-town service delivery. As a municipal monopoly, Stoughton's growth is tied to local property values, demographic trends, and state-level funding rather than market share dynamics.

Name

Town of Stoughton

Legal name

Town of Stoughton

Website

https://stoughton.org

Company type

Public

Founded year

1726

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Stoughton is a Massachusetts municipal government in Norfolk County, founded in 1726, providing public safety, utilities, recreation, library, education, and permitting services to its residents. Operations are tax-funded and delivered through Town Hall, a CivicPlus-powered website, and Stoughton TV cable access.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Waste Collection (56211), Sewage Treatment Facilities (22132), Administration of Housing Programs, Urban Planning, and Community Development (9251), Community Housing Services (62422), Civic and Social Organizations (8134)

SIC

Sanitary Services (4950), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900), Water Supply (4941), Services-Social Services (8300)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Solid Waste & Recycling Services Administration (BPAIACAH), Local Education Authorities & Municipal Education Offices (EDADABAD), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), County/District/Local Health Departments (HLAJAAAB)

Keywords

• Municipal government services
• Public safety services
• Water and sewer utilities
• Recreation facilities
• Local governance

Headquarters

HQ city

Stoughton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels3 records

Marketing channels5 records

Core offering

The Town of Stoughton is a Massachusetts municipal government that delivers essential local services to residents, property owners, and businesses, including public safety (police, fire, EMS), water and sewer utilities, solid waste and recycling collection, recreation programs and facilities, library services, public K-12 education, senior services through the Council on Aging, permitting, tax collection, and public access television. Operations are funded through property taxes, motor vehicle excise taxes, and utility/service fees, and supported by an online portal enabling bill pay, permit applications, GIS mapping, and resident notifications.

Product overview

The Town of Stoughton operates a comprehensive municipal services website providing digital access to government services. The portfolio includes Stoughton TV (public access television on channels 9/28), citizen-facing digital services (MyAccount personalization, Notify Me notifications, Online Bill Pay, Online Permitting), GIS mapping, and Library digital resources. These are interconnected services enabling residents to access government information, pay bills, subscribe to notifications, apply for permits, and engage with community programming.

Differentiator

Problem solved

Functional benefit

Brands

• Stoughton TV: Stoughton Media Access Corporation - creates, produces and manages public, educational and municipal local access programming for residents. Cablecasts on Comcast channel 9 and Verizon channel 28.

Products and services

• Online Bill Pay Online payment portal enabling residents and property owners to pay water, sewer, trash, and property tax bills.
• Online Permitting Digital platform for residents and contractors to submit and manage municipal permit applications online.
• Notify Me Email and SMS notification subscription service allowing residents to subscribe to unlimited community update lists.
• Stoughton TV (Stoughton Media Access Corporation) Public, educational, and municipal local access programming cablecast on Comcast channel 9 and Verizon channel 28; provides studio space and production training to residents.
• GIS / Interactive Maps Interactive GIS mapping service providing residents access to town geographic and property data.
• Stoughton Public Library Digital Services Digital library offerings including eBooks, streaming movies, online catalog, digital archives, electronic resources, and Chromebooks for lending to library patrons.
• Cedar Hill Golf Course Municipally operated golf course offering recreational play to residents and the public as a town-operated amenity.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves6 records

Expansion highlights3 records

Direct peers

• Town of Easton, MA: Bristol County MA town of similar population (~25,000) operating under Town Meeting governance with comparable municipal service mix including public works, water/sewer, and recreation.
• Town of Holbrook, MA: Norfolk County town (~11,000) operating under Town Meeting / Select Board with comparable municipal service portfolio, especially public works and solid waste collection.
• Town of Sharon, MA: Nearby Norfolk County town of comparable scale with identical Town Meeting form of government and similar in-house provision of municipal services including water, sewer, and trash.
• Town of Canton, MA: Adjacent Norfolk County town with similar population (~24,000), Select Board / Town Meeting governance, and comparable portfolio of public safety, DPW, water/sewer, library, and recreation services.
• Town of Norton, MA: Bristol County town of comparable population (~19,000) operating under Town Meeting governance with the same mix of municipal departments and utilities.
• Town of Abington, MA: Plymouth County MA town of similar size (~17,000) operating under Town Meeting / Select Board governance with comparable in-house municipal services.
• Town of Randolph, MA: Norfolk County town of similar population (~34,000) with the same Town Meeting / Select Board governance model and overlapping municipal departments including DPW, water/sewer, library, and recreation.
• Town of Foxborough, MA: Norfolk County town of comparable size (~17,000) with Town Meeting / Select Board governance and similar in-house municipal services including water, sewer, and recreation.
• Town of Avon, MA: Small Norfolk County town (~4,700) with the same Town Meeting governance structure and standard municipal service portfolio including DPW, water, and recreation.

Broad incumbents

• City of Brockton, MA: Larger neighboring municipality in Plymouth County (~105,000) operating under mayor-council governance; broader service footprint and budget than Stoughton but overlapping utility, public safety, and public works functions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Stoughton10
• Facebookfacebook.com/StoughtonTM
• Instagramstoughton.org/instagram
• LinkedInlinkedin.com/company/stoughton-housing-authority

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Stoughton