TENGO

What TENGO does

TENGO, operated by ASTRA Honduras S.A. de C.V. and strategically backed by Grupo Financiero Ficohsa, is a Honduras-anchored mobile digital wallet and reloadable Visa card platform serving primarily unbanked and underbanked Honduran nationals. The application enables peer-to-peer transfers by phone number, Western Union, MoneyGram, and Ria remittance collection via 10-digit MTCN codes without additional commission, QR payments at more than 5,000 affiliated Punto TENGO merchant and service points, utility-bill settlement (ENEE, UMAPS, Aguas de San Pedro Sula, Hondutel), Claro mobile recharges and Superpacks, La Diaria and Loto Honduras lottery purchase with digital ticket redemption up to HNL 15,000, and official ticketing for Club Deportivo Motagua, CD Real España, and the Honduras national football team. Distribution crosses digital (over 1,000,000 downloads on iOS, Android, and Huawei) with physical company kiosks in ten Honduran cities and a 5,000+ Punto TENGO agent network spanning banks, retail, universities, and tax offices.

The technology stack is a regulated wallet with biometric Face ID onboarding tied to DNI or Carnet de Residente, automated KYC/AML/sanctions screening, real-time Western Union MTCN validation, fraud and anomaly detection, and Visa-issued reloadable physical and virtual cards that interoperate with Google Pay. The back end integrates directly with Honduras's primary utility, telecom, cable, lottery, and remittance partners. Customer engagement layers COINS (cash-redeemable loyalty on remittances, QR, card, and bill transactions, with a L100–L550 redemption range), GEMS (gamified Scratch-and-Win and Roulette prizes), and a dual-sided L.80 referral reward.

Revenue is composed of transaction-and-interchange spreads across remittances, bill payments, mobile recharges, lottery, and sports ticketing; Visa interchange on the reloadable card; float income on remittance wallet balances; and modest hardware economics on the L150 physical card (of which L100 is credited back to the wallet). QR merchant acceptance is positioned as paid-to-merchant rather than a fee stream, so TENGO's economics center on volume, interchange, float, and ticketing rather than merchant MDR. The company operates as a subsidiary inside the Ficohsa financial group, leveraging the parent's regulatory infrastructure, branch referrals, and trust signals.

Name

TENGO

Legal name

ASTRA Honduras S.A de C.V.

Website

https://tengo.hn

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

TENGO, backed by Grupo Financiero Ficohsa, is a Honduras-anchored mobile digital wallet and reloadable Visa platform serving over 1 million users across 5,000+ Punto TENGO locations with P2P payments, remittance collection, bill pay, QR, lottery, and official sports ticketing.

Ownership category

akta.pro rank

Product category

Digital Wallet & Mobile Payments

akta.pro primary industry

Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

akta.pro secondary industry

International Money Transfer Operators (MTOs) (FSAMAIAE)

Keywords

• Mobile digital wallet
• Remittance collection services
• Bill payment processing
• Reloadable prepaid card
• QR merchant payments

Headquarters

HQ city

Tegucigalpa

HQ country

Honduras

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Remittance Collection Fees: TENGO earns revenue by facilitating Western Union, MoneyGram, and Ria remittance collections. While the company states that collecting remittances is 'totally free' for customers with no additional commission deducted, the service provides TENGO with float income and transaction data. The remittance flow is a primary acquisition driver.
2. Reloadable Visa Card Issuance: Physical Reloadable Visa cards are sold for L150 at kiosks with L100 credited to the user's account. The card enables international purchases and ATM withdrawals, generating interchange revenue from Visa. No membership or maintenance fees are charged to users.
3. Bill and Service Payment Processing: TENGO processes payments for public services (ENEE, UMAPS, Aguas de San Pedro Sula, Hondutel), cable/internet (Cable Color), mobile recharges (Claro Superpacks), and streaming platforms (Netflix, Disney+, HBO Max, Spotify). The company earns a processing fee or spread on each transaction.
4. Event Ticketing: TENGO serves as the official ticketing platform for Club Deportivo Motagua, CD Real España, and the Honduras national team. Revenue is generated through ticket sales with potentially a per-ticket fee or exclusive arrangement.
5. QR Payment Merchant Fees: Merchants affiliated as 'Mi Negocio TENGO' receive QR payments from customers. While the company states it pays merchants for accepting QR payments (rather than charging them), the merchant transaction volume generates interchange revenue and increases wallet balance velocity.
6. Lottery and Gaming: TENGO facilitates the purchase of La Diaria and Loto Honduras lottery tickets, earning a commission on each ticket sold through the platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels12 records

Core offering

TENGO operates a mobile-first digital wallet platform in Honduras that enables consumers to send and receive money by phone number, collect international remittances (Western Union, MoneyGram, Ria) via MTCN code with instant credit, pay utility and telecom bills, recharge mobile airtime, purchase La Diaria and Loto lottery tickets, and make QR payments at merchants. The platform also issues a reloadable Visa card accepted internationally and serves as the official ticketing platform for major Honduran football clubs and the national team, with a hybrid physical network of over 5,000 Punto TENGO points and dedicated Kioscos across the country.

Product overview

TENGO is a digital financial services platform operating in Honduras, comprising a core mobile wallet app with a reloadable Visa card ecosystem. The platform provides peer-to-peer transfers, international remittance collection (Western Union, MoneyGram), bill payments (ENEE, water, cable, telecommunications), mobile recharges (Claro), lottery purchases, and event ticketing. The network includes over 5,000 physical Points and Kiosks nationwide. Loyalty programs include COINS (cash-back rewards), Gemas (gamified prizes), and Referrals. A dedicated business merchant solution (Mi Negocio TENGO) enables QR payments for commerce. Special products target foreigners with residency cards. The platform is backed by Grupo Financiero Ficohsa and operated by ASTRA Honduras S.A. de C.V.

Differentiator

Problem solved

Functional benefit

Brands

• Mi Negocio TENGO: Business platform for merchants to accept QR payments and manage their business payments.

Products and services

• TENGO App (Mobile Digital Wallet) Mobile digital wallet application enabling peer-to-peer money transfers by phone number, international remittance collection, bill payments, mobile recharges, lottery ticket purchases, QR payments, and event ticketing. Accessible 24/7 to registered Honduran adults with a DNI or foreign residents with a Carnet de Residente.
• Tarjeta Recargable VISA TENGO (Reloadable Visa Card) Reloadable Visa debit card available in physical and virtual formats, accepted internationally at any merchant or POS that accepts Visa, including online purchases and ATM withdrawals. No membership or maintenance fees. The physical card is sold for L150 at kiosks with L100 credited to the user's wallet balance.
• Western Union Remittance Collection International remittance collection service allowing users to receive Western Union transfers directly to their TENGO wallet by entering the 10-digit MTCN code. The system validates funds in real-time with Western Union and instantly credits the balance to the digital wallet. Available 24/7 with no commission charged to the recipient, with a monthly collection limit of L25,000 per user.
• Mi Negocio TENGO (Merchant QR Payment Solution) Business solution allowing small and medium merchants across Honduras to accept QR payments from TENGO wallet users. TENGO pays merchants for accepting QR payments rather than charging them, providing increased security by eliminating cash handling, additional payment options for customers, and potential for increased revenue. Designed for retail, food service, and consumer-facing businesses.
• Public Service Bill Payment Processing Bill payment service for Honduran utilities and services including ENEE (electricity), UMAPS (water for Tegucigalpa), Aguas de San Pedro Sula (water), Hondutel (telecommunications), and Cable Color (cable and internet). Users pay bills instantly in-app without visiting physical offices.
• Mobile Recharges and Superpacks (Claro Honduras) Mobile airtime recharge and Superpack bundle purchase service (data, minutes, and social media access) for Claro Honduras network. Users can send mobile credit to any Claro number in Honduras instantly, with SMS confirmation of the recharge.
• La Diaria and Loto Honduras Lottery Purchase Digital lottery ticket purchase for La Diaria and other Loto Honduras games with multiple daily draws at 11 AM, 3 PM, and 9 PM. Tickets are stored digitally in the app, and prize redemption up to HNL 15,000 is handled directly within the app.
• Boletería TENGO (Sports Event Ticketing) Official ticketing platform for Club Deportivo Motagua, CD Real España, and Honduras national football team (La H) matches. Fans purchase match tickets directly through the TENGO app, with digital tickets stored in the app.
• Tarjeta para Extranjeros (Foreign Resident Card and Wallet) Financial solution specifically designed for foreign nationals residing in Honduras with a valid Carnet de Residente. Includes a digital wallet and reloadable Visa card that can be obtained via Pedidos Ya delivery, enabling international online purchases and subscription payments without a traditional Honduran bank account.
• Streaming and Digital Subscription Payments In-app payment for international streaming and subscription services including Netflix, Disney+ (including ESPN), HBO Max, Amazon Prime, and Spotify Premium, using the TENGO virtual card functionality. Designed for users without traditional credit cards.

Quantifiable outcome

• 1,000,000+ app downloads
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability2 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Western UnioncoreTechnology or IntegrationTENGO integrates with Western Union's remittance network, enabling users to collect Western Union remittances directly in the app by entering the 10-digit MTCN code. The system validates funds in real-time and instantly credits the balance to the user's TENGO wallet. This partnership is central to TENGO's value proposition, positioning the app as a Western Union alternative accessible from a smartphone 24/7.
• VisacoreTechnology or IntegrationTENGO issues a Reloadable Visa card (both physical and virtual) that is accepted at any merchant or POS worldwide that accepts Visa. The partnership enables international payment capability for users who lack traditional credit cards. No membership fees are charged. The card is issued by TENGO under Visa's licensing program.
• Club Deportivo MotaguacoreGTM or Marketing PartnerTENGO is the official ticket office (ticketera oficial) for Club Deportivo Motagua, one of Honduras's most popular football clubs. This partnership drives app downloads and engagement through high-demand ticketing for league matches and classic rivalries against Olimpia. TENGO also sponsors the club with visibility on team merchandise.
• CD Real EspañaminorGTM or Marketing PartnerTENGO is the official ticketing platform for CD Real España football club matches, providing another sports-driven acquisition channel alongside the Motagua partnership.
• Honduras National Football TeamminorGTM or Marketing PartnerTENGO is the official ticketing platform for Honduras national team matches (La H), further expanding the sports ticketing network and brand visibility among national team supporters.
• Claro HondurascoreTechnology or IntegrationTENGO integrates with Claro Honduras for mobile airtime recharges and Superpacks (bundled data, minutes, and social media access). This enables users to send mobile credit to family members in Honduras from anywhere, generating transaction revenue for TENGO.
• Loto Honduras / La DiariacoreTechnology or IntegrationTENGO is a licensed sales channel for La Diaria and Loto Honduras lottery products. Users can purchase tickets for multiple daily draws directly in the app, with digital ticket storage and digital prize redemption for prizes up to HNL 15,000.
• Pedidos YaminorChannel Partner/ Reseller/ DistributorPedidos Ya serves as a delivery channel for the physical Reloadable Visa card, enabling foreign residents to receive their card via delivery rather than visiting a kiosk in person.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Kushki: Kushki is a LatAm payment processing and orchestration platform enabling online and in-person payments across multiple Latin American countries. It is comparable as an emerging LatAm payments infrastructure provider competing for the bill pay, merchant acceptance, and digital payment rails that TENGO integrates with.
• Tpaga: Tpaga is a Colombian digital wallet and payment platform serving unbanked consumers with P2P transfers, bill pay, and merchant QR. It is comparable as an emerging LatAm wallet player targeting similar use cases and customer segments, though based in Colombia rather than Central America.

Direct peers

• Nequi: Nequi is the bank-backed digital wallet spun out of Bancolombia in Colombia, serving over 20 million users with P2P transfers, bill payments, and merchant QR. It is comparable as a LatAm digital wallet serving similar unbanked/underbanked consumer use cases with a mobile-first product.
• BiM (Anonima): BiM is a leading mobile money/wallet service in Guatemala (also active across Central America) operated under the Millicom/Tigo ecosystem. It is directly comparable as a Central American mobile money platform serving similar unbanked populations, remittance use cases, and merchant QR acceptance networks.
• Daviplata: Daviplata is the bank-backed mobile wallet operated by Davivienda in Colombia, with millions of users using it for P2P, bill pay, and remittances. It is comparable as a bank-affiliated digital wallet serving similar low-income, underbanked consumer use cases in a LatAm emerging market.
• Tigo Money: Tigo Money is the telco-backed mobile money service operated by Tigo/Millicom across Honduras and Central America. It is the most directly comparable digital wallet competitor in the same geography, with overlapping customer base (unbanked mobile users), remittance collection features, and merchant acceptance network.

Broad incumbents

• Western Union (Digital): Western Union operates a global digital remittance platform that competes directly with TENGO's remittance collection feature. It is comparable as a remittance incumbent aggressively building direct-to-consumer digital collection channels that could bypass TENGO as an intermediary in Honduras.
• Mercado Pago: Mercado Pago is the payments and wallet arm of Mercado Libre, the dominant e-commerce platform in Latin America. It is comparable as a broad LatAm digital wallet with merchant QR acceptance, P2P, and credit products competing for the same consumer spending moments in emerging markets.
• BAC Credomatic Honduras: BAC Honduras is one of the largest commercial banks in the country with a mobile banking/wallet offering tied to deposit accounts, payroll, and credit products. It is comparable as an incumbent financial institution competing for the same digital wallet relationship with consumers in Honduras.

Regional players

• Clip: Clip is a Mexico-focused merchant payments and QR acceptance provider enabling small businesses to accept card and QR payments. It is comparable as a LatAm QR merchant acceptance platform competing for the small business payments flow that TENGO addresses through Mi Negocio TENGO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/tengohonduras
• YouTubeyoutube.com/@tengohn
• Facebookfacebook.com/TENGOHN
• Instagraminstagram.com/tengohonduras
• TikToktiktok.com/@tengohonduras
• LinkedInlinkedin.com/company/tengo-honduras

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TENGO