Mountains Community Hospital

What Mountains Community Hospital does

Mountains Community Hospital (MCH) is a Critical Access Hospital located in Lake Arrowhead, California, serving the geographically isolated San Bernardino Mountains community from Crestline to Green Valley Lake. Owned and operated by the San Bernardino Mountains Community Hospital District—a tax-based public healthcare district established by community vote in 1967—the hospital operates a 17-bed Medical/Surgical unit, a 20-bed Skilled Nursing Facility (5-star rated), a 24/7 Emergency Department with an FAA-licensed helipad, two surgical suites, full 24/7 laboratory and radiology services (including an 80-slice CT scanner and BioFire FilmArray rapid pathogen detection), and rural health and dental clinics in Lake Arrowhead and Running Springs. Approximately 45,000 patient visits are recorded annually, of which roughly 50% are Medi-Cal patients, with the population served doubling during peak seasonal visitor periods.

The hospital's technology stack centers on the MEDITECH cloud-based electronic health records system, supplemented by advanced diagnostic equipment (Toshiba Aquilion Prime 80 CT scanner, Toshiba Aplio 300 ultrasound, BioFire FilmArray laboratory system) and the recently introduced Ceribell System, an FDA-cleared AI-powered EEG device for rapid seizure detection deployed in August 2025. The BETA HEART patient safety program promotes a "culture of safety" framework in collaboration with BETA Healthcare Group. Emergency Department physicians are contracted through US Acute Care Solutions, mental/behavioral health services are delivered via TeleConnect Therapies since 2009, and language interpretation is provided by CyraCom International.

MCH generates revenue primarily through direct patient care services billed to Medicare (with cost-based reimbursement under CAH designation), Medi-Cal (~50% of visits), private insurance (Blue Cross, Blue Shield, Cigna, United Healthcare), and uninsured patients on a sliding-scale charity care basis. Ancillary revenue streams include the 340B Drug Program (approximately $30,000 in fiscal year 2019 savings), Foundation fundraising (the separate 501(c)(3) Mountains Community Hospital Foundation has provided over $5 million in patient care support over the past decade and raised $1,100,000 in 2025), the Le Grand Picnic annual fundraiser, and community donations. The hospital is planning a new inpatient care building and emergency department for groundbreaking in 2026, coinciding with its 75th anniversary.

Name

Mountains Community Hospital

Legal name

Mountains Community Hospital

Website

https://mchcares.com

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

51–100 employees

Short description

Mountains Community Hospital is a Critical Access Hospital in Lake Arrowhead, California, serving the 26,000-resident San Bernardino Mountains community with emergency, inpatient, surgical, skilled nursing, and rural clinic services, handling approximately 45,000 patient visits annually.

Ownership category

akta.pro rank

Product category

Rural Critical Access Hospital

NAICS

Ambulatory Health Care Services (621), Other Residential Care Facilities (62399)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Rural critical access hospital
• Emergency medical services
• Skilled nursing care
• Rural health clinic
• Diagnostic radiology imaging

Headquarters

HQ city

Lake Arrowhead

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: The hospital generates revenue through providing medical services including emergency care, inpatient acute care, skilled nursing, swing bed/post-acute care, laboratory, radiology, surgery, physical therapy, and clinic services. Medicare/Medi-Cal accounts for approximately 50% of patient visits. The hospital also accepts private insurance including Blue Cross, Blue Shield, Cigna, United Healthcare, and others.
2. 340B Drug Program: Pharmacy savings program through which the hospital experienced approximately $30,000 in savings during Fiscal Year ended June 30, 2019. These savings help fund emergency and primary care services to community members regardless of ability to pay.
3. Foundation Donations and Grants: Mountains Community Hospital Foundation (a 501(c)(3)) provides fundraising support, having provided more than $5 million in patient care support in the past 10 years. Recent grants include $50,000 from Harry T. Mangurian Jr. Foundation and $18,625 from Shanahan Family Charitable Foundation. The Foundation raised $1,100,000 in 2025.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Mountains Community Hospital is a Critical Access Hospital providing 24/7 emergency, inpatient acute care, skilled nursing, post-acute swing bed, surgical, radiology, laboratory, cardiopulmonary, physical therapy, rural health clinic, and dental services to the San Bernardino Mountains community. Services are delivered directly to patients across a main hospital campus in Lake Arrowhead plus rural clinic locations in Lake Arrowhead and Running Springs, with financial assistance for uninsured and underinsured patients.

Product overview

Mountains Community Hospital is a Critical Access Hospital providing comprehensive healthcare services to the San Bernardino Mountains community. The hospital operates a 17-bed Medical/Surgical unit, 20-bed Skilled Nursing Facility, 24/7 Emergency Department with helipad, two surgical suites, full laboratory and radiology (including 80-slice CT scanner), and two Rural Health Clinics plus a Dental Clinic in Lake Arrowhead and Running Springs. Physical Therapy & Rehabilitation, Swing Bed (post-acute care), and cardiopulmonary services complement the acute care offerings. The hospital uses MEDITECH cloud-based patient portal for electronic health records access. Key recent additions include AI-powered Ceribell seizure detection system (2025) and portable telemetry monitors.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 emergency medical care with on-site X-ray, CT scans, laboratory, and respiratory therapy services, accepting walk-in patients and offering helipad access for critical transport.
• Inpatient Acute Care (Medical/Surgical) 17-bed Medical/Surgical Department providing inpatient services for pediatric to geriatric populations, including telemetry monitoring and post-operative orthopedic care.

Quantifiable outcome

• 45,000 annual patient visits with 50% Medi-Cal patients
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• US Acute Care SolutionscoreTechnology or Integration · 1 June 2021Emergency Department physicians are contracted through US Acute Care Solutions since June 1, 2021.
• BETA Healthcare GroupcoreStrategic or Co-development PartnerMCH collaborates with its insurance carrier BETA Healthcare Group in the HEART program (Healing, Empathy, Accountability, Resolution, Trust). The program helps member hospitals create a 'culture of safety' by encouraging staff and patients to speak up about issues that have or may lead to patient harm, and by developing reliable systems for providing safe care.
• CyraCom International, Inc.supportingOthersCyraCom International provides 24-hour language interpretation services for patients who need assistance in languages other than English.
• TeleConnect TherapiessupportingTechnology or IntegrationLicensed Clinical Social Workers and Licensed Clinical Psychologists providing services through TeleHealth at the Rural Health Clinic since 2009.
• Pete LoncteauxsupportingOthersLocal resident who facilitated connection between MCH and Harry T. Mangurian Jr. Foundation through his professional relationship with Harry T. Mangurian Jr.

Scale indicators7 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Bear Valley Community Hospital: Critical Access Hospital in Big Bear Lake, CA — the closest geographic and structural analog to MCH, serving another San Bernardino Mountain resort community with similar CAH designation, small bed count, and seasonal-population dynamics.
• Tahoe Forest Hospital District: CAH-lite district hospital in Truckee, CA providing acute, emergency, and skilled nursing services to a mountain resort population with strong seasonal swing — directly comparable regulatory and operating model.
• Barton Health (Barton Memorial Hospital): South Lake Tahoe community hospital with CAH-equivalent profile, emergency care, skilled nursing, and rural health clinic network serving a mountain/tourism population — near-perfect structural peer.
• Plumas District Hospital: Critical Access Hospital in Quincy, CA — a small rural California district hospital offering comparable acute care, ED, and outpatient services to an isolated mountain community.
• Hi-Desert Medical Center: Desert Communities hospital in Joshua Tree, CA — small rural acute-care hospital with similar bed count and community-hospital economics to MCH.
• Ridgecrest Regional Hospital: Rural California acute-care hospital with ED, inpatient, and outpatient services in an isolated community — directly comparable small-rural operating model.
• Mercy Medical Center Mt. Shasta: Small rural California acute-care hospital in Mt. Shasta operated by Dignity Health — comparable isolated-mountain community service profile.

Regional players

• Arrowhead Regional Medical Center: Public county hospital in Colton, CA serving the broader San Bernardino region — operates at different scale but provides the public-hospital peer reference for MCH's district-hospital governance.

Broad incumbents

• Loma Linda University Medical Center: Large tertiary academic medical center and previous MCH management contractor (1988) — the dominant regional referral hub, in contrast to MCH's CAH scope.
• Providence St. Mary Medical Center: Larger regional acute-care hospital in Apple Valley, CA — captures down-the-mountain transfers from MCH and represents the natural upstream incumbent in the patient referral chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mountains Community Hospital