West County Community Services
WCCS is a $6M-budget Guerneville-based 501(c)(3) nonprofit delivering senior services, peer behavioral health, homeless/housing support, and youth programs to vulnerable residents of western Sonoma County through more than 10 physical service sites.
- Company typePrivate
- Founded1978
- HeadquartersGuerneville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What West County Community Services does
West County Community Services (WCCS) is a 501(c)(3) nonprofit human services agency founded in 1978 and headquartered in Guerneville, California, serving western Sonoma County. It operates four program verticals: Senior Services (Russian River Senior Center, meal programs, case management, peer counseling); Counseling and Behavioral Health (four walk-in peer-operated centers in Santa Rosa, Monte Rio, and formerly Petaluma, plus youth counseling and transition-to-housing support); Housing and Homeless Services (24/7 shelter and navigation site in Guerneville, Mill Street supportive housing, Park Village, rapid rehousing, Keep People Housed); and Youth Programs (Summer Adventures, school counseling, family liaison). WCCS is staffed by approximately 70 full and part-time employees including 36 peer specialists with lived mental health experience, and operates with a $6 million annual budget under a 12-member Board of Directors.
West County Community Services firmographics
Firmographics- Name
- West County Community Services
- Legal name
- West County Community Services
- Website
- https://westcountyservices.org
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- WCCS is a $6M-budget Guerneville-based 501(c)(3) nonprofit delivering senior services, peer behavioral health, homeless/housing support, and youth programs to vulnerable residents of western Sonoma County through more than 10 physical service sites.
- Ownership category
- akta.pro rank
West County Community Services industry classification
Industry- Product category
- Community Social Services
- NAICS
- Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industries
- Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Social Adult Day Care (Non-Medical Senior Day Programs) (HLADAIAB)
Keywords
Where West County Community Services is headquartered
LocationHeadquarters
- HQ city
- Guerneville
- HQ country
- United States
- HQ region
- North America
Offices10 records
Markets served
West County Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Donations and Charitable Contributions: Individual and corporate donations, including stock transfers and planned giving options. The organization is a 501(c)(3) non-profit with Taxpayer ID 94-2277740.
- Government Grants and Contracts: Funding from government sources including Sonoma County Behavioral Health Division for peer center operations and other social service programs.
- Program Service Fees: Modest fees for senior meal programs ($5-$10 per meal), membership fees, and activity fees for youth programs.
- Social Impact Investment: Seeking progressive social investors for housing development projects such as George's Place permanent supportive housing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Per meal | Senior lunch meals at Russian River Senior Center |
| Subscription | Annual | OWLS Senior Center Membership (Older, Wiser, Livelier Seniors) |
| Other | Other | Senior Peer Counseling |
| Other | Other | MFT Associate Position |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
West County Community Services product offering
Product offeringCore offering
West County Community Services is a 501(c)(3) non-profit human services agency that delivers senior services (meals, case management, peer counseling, recreational programming), counseling and behavioral health (peer-operated walk-in centers, peer recovery, youth counseling), and housing and homeless services (permanent supportive housing, rapid rehousing, emergency shelter, navigation) to vulnerable populations in western Sonoma County. Programs are delivered directly through multiple program sites across the lower Russian River area, most free of charge to clients.
Product overview
West County Community Services is a multi-service non-profit human services agency offering a portfolio of community programs organized into four main service areas: Senior Services (Russian River Senior Center, meal programs, case management, peer counseling), Counseling and Behavioral Health (Russian River Empowerment Center, Wellness and Advocacy Center, Interlink Self Help Center, Petaluma Peer Recovery Center, Youth and Family Services, Transition to Housing Program), Housing and Homeless Services (Mill Street Supportive Housing, Park Village, Rapid Rehousing, Homeless Shelter/Navigation Site, Keep People Housed, George's Place), and Youth Programs (Summer Adventures for Kids). These programs work together to serve at-risk and vulnerable populations in western Sonoma County, providing housing, mental health support, senior care, and youth services through a coordinated, wraparound approach.
Differentiator
Problem solved
Functional benefit
Products and services
- Russian River Senior Center The only senior center on the lower Russian River offering culturally sensitive programs, meal services, social activities, case management, transportation, and communal meals for older adults in western Sonoma County.
- Senior Meal Programs (Cafe West) Food pantry and nutritious lunches served Tuesday through Friday from a commercial kitchen at Russian River Senior Center; nominal fee per meal.
- Senior Case Management Personalized assistance for seniors navigating various challenges, providing tailored resources, advocacy, and coordination of services to help maintain independence.
- Senior Peer Counseling & Older Adult Collaborative Supportive counseling and therapy services for older adults including peer counseling, goal-oriented sessions, and mental health support (12 free sessions in person or remote).
- Russian River Empowerment Center Safe walk-in space in Monte Rio for individuals facing behavioral health challenges, providing peer support, resources, and recovery programs.
- Wellness and Advocacy Center Peer-operated mental health center in Santa Rosa offering one-on-one peer support, support groups, social activities, art studio, computer lab, showers, and laundry.
- Interlink Self Help Center Free peer-operated support center in Santa Rosa for adults focused on mental health recovery and wellness with individual/group sessions and resource navigation.
- Petaluma Peer Recovery Center Peer support center providing recovery services to the Petaluma community.
- Youth and Family Services School counseling, family liaison counseling, crisis financial support, and recreational programming for West County youth and families.
- Summer Adventures for Kids Summer recreation and family support program providing nature exploration, friendships, and fun activities for West County youth.
- Transition to Housing Program Program supporting individuals and families in maintaining stable housing through tailored assistance and skill building.
- Peer Education Program CalMHSA certified training program for peer support specialists.
- Mill Street Supportive Housing Permanent supportive housing in Guerneville with eight units for chronically homeless adults with disabilities; rated the county's top-ranked housing project by Sonoma County Continuum of Care three years in a row.
- Park Village Housing & Community Mobile home park community in Sebastopol providing housing for 13 formerly homeless individuals plus low-income families, with case management support.
- Rapid Rehousing Program Short-term financial assistance and housing stabilization services for individuals and families who are homeless or at risk of losing homes.
- Homeless Services Shelter and Navigation Site 24/7 inclusive shelter in Guerneville providing safe shelter, medical care, social services, and housing assistance with winter expansion to 35-45 beds.
- Keep People Housed Housing support initiative partnering with local organizations to provide essential resources for individuals and families at risk of homelessness.
- George's Place 21-unit permanent supportive housing project combining apartments for formerly homeless individuals with a peer behavioral health center and service navigation center.
Quantifiable outcome
- 116 people kept from becoming homeless
- +3 more outcomes
Companies that use West County Community Services
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
West County Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
West County Community Services partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered minor and core.
- Sonoma Clean PowerminorCommunity partner supporting WCCS operations
- Burbank HousingcoreCo-developer of George's Place permanent supportive housing project. Transferred ownership from Sonoma County CDC. Transforming George’s Place, a shuttered former tavern and restaurant into 21 units of permanent supportive housing.
- Sonoma County CDCcoreOriginal co-developer of George's Place housing project; transferred ownership to Burbank Housing. Sonoma County Community Development Commission.
- West County Health CenterscorePartner agency providing specialized onsite medical services at George’s Place through flex space. Also partners with COVID-19 Navigation Site providing medical staff.
- Community PartnerscoreWCCS works with a network of neighbor organizations and national resources to provide comprehensive services to the community
- Whole FoodsminorDonates food to Russian River Senior Center weekly
- RaleysminorDonates food to Russian River Senior Center weekly
- SafewayminorDonates food to Russian River Senior Center weekly
- Clean River Alliance (CRA)minorCoordinates resident-staffed cleanups in surrounding areas and partners with WCCS on environmental and homelessness solutions
- Community Housing Options WestminorRan the Guerneville emergency winter shelter until it was adopted by WCCS; Representative Clara Else serves on WCCS Board
Scale indicators19 records
Recent moves6 records
Expansion highlights5 records
West County Community Services competitors and assessment
Company assessmentDirect peers
- Community Housing Options West: Local nonprofit focused on emergency shelter and housing services in the lower Russian River area. Directly comparable: it previously operated the Guerneville emergency winter shelter before WCCS adopted it, and its representative (Clara Else) sits on WCCS's Board. Operates in the same geography with overlapping client base.
- Catholic Charities of Santa Rosa: Multi-service Catholic nonprofit in Sonoma County providing housing, senior services, counseling, and emergency assistance. Comparable as a similarly broad social services portfolio (housing + senior + behavioral health) operating in the same regional market.
- Buckelew Programs: Behavioral health nonprofit serving Sonoma, Napa, and Marin counties with peer-run programs, housing, and counseling. Directly comparable to WCCS's peer-support behavioral health model and overlapping North Bay service area.
- West County Health Centers: Federally qualified health center network serving western Sonoma County with medical, dental, and behavioral health services. Directly comparable as a partner agency co-located at George's Place, serving overlapping vulnerable populations in the same geography.
- Social Advocates for Youth (SAY): Sonoma County nonprofit providing counseling, housing, and crisis support to youth, young adults, and families. Comparable as a multi-service nonprofit in the same region with overlapping youth counseling and family support services.
- Covia: Bay Area nonprofit operating senior services and senior housing communities, including life plan and adult day programs. Comparable on the senior services side of WCCS's portfolio, particularly the Russian River Senior Center and senior meal/peer counseling programs.
Regional players
- Petaluma People Services Center: Nonprofit serving low-income residents of Petaluma and southern Sonoma County with housing, food, youth and senior programs. Comparable scope and mission; operates in adjacent Sonoma County geography where WCCS is closing its Petaluma Peer Recovery Center.
- Sonoma County Task Force for the Homeless: Coalition and direct service nonprofit coordinating Sonoma County's response to homelessness, including Point-in-Time counts and Continuum of Care activities. Comparable as a regional homelessness-services entity with overlapping board representation (WCCS board member Clara Else also serves on its board).
- Habitat for Humanity Sonoma County: Nonprofit affordable housing developer and homeownership provider serving Sonoma County. Comparable as a regional housing nonprofit with overlapping low-income client base, though focused on homeownership rather than supportive housing.
Others
- Burbank Housing: Major Sonoma County nonprofit affordable and supportive housing developer and George's Place co-developer. Comparable on the affordable housing development side; partners with WCCS on supportive services at Burbank-built properties like Fife Creek (47 units) and Petaluma Avenue Homes (44 units).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
West County Community Services social profiles
Digital presenceWest County Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
West County Community Services leadership team
Management profileNumber of profiles
Profiles15 records
West County Community Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
West County Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about West County Community Services
What does West County Community Services do?
West County Community Services is a 501(c)(3) non-profit human services agency that delivers senior services (meals, case management, peer counseling, recreational programming), counseling and behavioral health (peer-operated walk-in centers, peer recovery, youth counseling), and housing and homeless services (permanent supportive housing, rapid rehousing, emergency shelter, navigation) to vulnerable populations in western Sonoma County. Programs are delivered directly through multiple program sites across the lower Russian River area, most free of charge to clients.
Is West County Community Services a public or private company?
West County Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was West County Community Services founded?
West County Community Services was founded in 1978. It employs 11 to 50 people.
Where is West County Community Services based?
West County Community Services is headquartered in Guerneville, United States, in the North America region.
How does West County Community Services make money?
Four revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are government Grants and Contracts, program Service Fees and social Impact Investment.
Who are West County Community Services's main competitors?
Direct peers on record are Community Housing Options West, Catholic Charities of Santa Rosa, Buckelew Programs, West County Health Centers, Social Advocates for Youth (SAY) and Covia. Regional players are Petaluma People Services Center, Sonoma County Task Force for the Homeless and Habitat for Humanity Sonoma County. Burbank Housing is listed as an others.
Does West County Community Services have an API?
No public API is recorded for West County Community Services.
What industry is West County Community Services in?
West County Community Services's product category is Community Social Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of HLADAIAJ, Community-Based Senior Centers with Adult Day Services. Its NAICS code is 62422 and its SIC code is 8300.