Riverside Medical Center, Inc.

What Riverside Medical Center, Inc. does

Riverside Medical Center, Inc. (RMCI) is a privately held tertiary medical center that operates the Dr. Pablo O. Torre Memorial Hospital, a 330-bed acute care institution located on B.S. Aquino Drive in Bacolod City, Negros Occidental, Philippines. Founded in 1954 as an 8-bed clinic by Dr. Pablo O. Torre, the hospital has grown into a comprehensive tertiary teaching institution accredited for post-graduate medical education in Surgery, Medicine, OB-Gyne, Pediatrics, and Anesthesiology. RMCI serves the general patient population of Negros Occidental and the broader Negros Island Region, with horizontal segmentation across general, pediatric, cancer, emergency, and insured (PhilHealth/HMO) patient segments. The company has been part of the Metro Pacific Hospital Holdings Inc. (MPHHI) network since 2010, following a capital and strategic partnership with Metro Pacific Investments Corporation.

The hospital operates as an integrated platform of clinical services anchored by a 5-storey main building and a 7-storey New Hospital Building opened in July 2022, which added 10 Major Operating Rooms, the first catheterization laboratory in Bacolod, a Surgical ICU, Post-Anesthesia Care Unit, Hemodialysis Center, Physical Medicine and Fitness Center, and Day Surgery Unit. The technical stack is built on a Hospital Information System with on-site servers and electronic medical records management, supplemented by digital portals (Patient Portals, Physician's Portal, DIS Portal, Online Concierge, Health Check App). Notable proprietary equipment includes a 1.5 Tesla MRI Machine (Siemens, acquired 2009, now available 24/7), the SONOCA 185 Ultrasonic Assisted Wound Debridement Machine (first in the Metro Pacific Health network), advanced radiation therapy equipment (Conventional External Beam, IMRT, IGRT) at the Metro Riverside Cancer Care Center, and a Central Cardiac Monitoring System in the Emergency Room. The company maintains six specialty Centers of Excellence — Heart and Vascular Care, Kidney and Urology, Brain and Spine, Cancer Care, Wound Care, and Physical Medicine.

RMCI's revenue model is multi-stream and transaction-based across in-patient care, out-patient consultations, emergency services, surgical procedures, diagnostic and laboratory services, pharmacy sales (with free delivery in Bacolod and Talisay City), radiation therapy, hemodialysis, cardiac catheterization, wound care, and insurance processing via PhilHealth reimbursements and HMO claims. Sub-brands include Una Konsulta (primary care clinic at SM City Bacolod), Metro Riverside Cancer Care Center (first and only in Negros province), Station One (premium hotel-like patient accommodation), and the Wound Care Center. The go-to-market motion blends direct-to-consumer access through ER, OPD, pharmacy delivery, laboratory drive-thru, and multiple patient portals with enterprise/physician referral pathways and community outreach including medical missions and partnership with Gawad Kalinga. The hospital is accredited Platinum under Accreditation Canada's Qmentum International Accreditation Program (January 2026) and is registered with the Philippine National Privacy Commission as a Personal Information Controller.

Name

Riverside Medical Center, Inc.

Legal name

Riverside Medical Center, Inc.

Website

https://rivermedcenter.net

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

Riverside Medical Center, Inc. operates the 330-bed Dr. Pablo O. Torre Memorial Hospital, a tertiary medical center and teaching institution in Bacolod City, Philippines. It serves patients across the Negros Island Region through specialty Centers of Excellence in cardiac, cancer, kidney, wound, and stroke care, as a member of the Metro Pacific Hospital Holdings network.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Cardiac & Cardiothoracic Specialty Hospitals (HLAFAHAA)

akta.pro secondary industries

Cardiovascular / Cath Lab & Electrophysiology Centers (HLAFAIAI), Ambulatory Oncology Centers (Outpatient Chemo/Radiation) (HLAFABAI)

Keywords

• Tertiary hospital services
• Specialty medical centers
• Emergency medical care
• Diagnostic imaging services
• Cancer treatment services

Headquarters

HQ city

Bacolod

HQ country

Philippines

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Hospital Healthcare Services: Revenue from in-patient care, out-patient consultations, emergency services, surgical procedures, and specialized medical treatments across multiple specialty centers.
2. Diagnostic and Laboratory Services: Revenue from imaging services (MRI, CT, X-ray), laboratory tests, pathology services, and molecular biology testing.
3. Pharmacy Sales: Revenue from prescription and over-the-counter medications sold through the hospital pharmacy with free delivery service.
4. Specialized Treatment Services: Revenue from specialized services including radiation therapy, hemodialysis, cardiac catheterization, and wound care treatments.
5. Health Insurance Processing: Revenue through PhilHealth reimbursements and HMO claims processing for covered medical services.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Riverside Medical Center, Inc. operates Dr. Pablo O. Torre Memorial Hospital, a 330-bed tertiary medical center in Bacolod City, Philippines, providing in-patient and out-patient hospital services, 24/7 emergency care, surgical procedures, and diagnostic imaging. The hospital runs six Centers of Excellence in Heart and Vascular, Kidney and Urology, Brain and Spine, Cancer Care, Wound Care, and Physical Medicine, complemented by specialty centers (Cancer Care Center, Wound Care Center, Stroke Care Center), a Hospital Pharmacy with free delivery, on-site Laboratory Services including a Molecular Biology Laboratory, and digital patient portals for records access and online consultations.

Product overview

Riverside Medical Center, Inc. (RMCI) operates the Dr. Pablo O. Torre Memorial Hospital as a 330-bed tertiary medical center and teaching institution in Bacolod City, Philippines. The hospital functions as a platform of integrated clinical services and specialty centers, with the core hospital facility complemented by specialized Centers of Excellence (Heart and Vascular Care, Cancer Care, Kidney Care, Wound Care, Stroke Care), premium patient accommodations (Station One), primary care clinics (Una Konsulta), and digital patient portals. The New Hospital Building expanded surgical capabilities with 10 operating rooms, catheterization laboratory, and intensive care units. RMCI is part of Metro Pacific Hospital Holdings and provides comprehensive healthcare services including emergency care, diagnostics, surgery, radiation therapy, dialysis, and rehabilitation.

Differentiator

Problem solved

Functional benefit

Brands

• Una Konsulta: Primary Care Clinic located at SM City Bacolod offering outpatient services closer to the community.
• Metro Riverside Cancer Care Center
• Station One
• Wound Care Center

Products and services

• Dr. Pablo O. Torre Memorial Hospital (In-patient and Out-patient Services) Primary 330-bed tertiary hospital in Bacolod City, Philippines, providing in-patient admissions, out-patient consultations, and specialty care. Accredited for post-graduate medical education in Surgery, Medicine, OB-Gyne, Pediatrics, and Anesthesiology. Equipped with top-of-line imaging and laboratory equipment and competent healthcare personnel.
• Heart and Vascular Care Center Designated Center of Excellence providing cardiovascular care, including the catheterization laboratory (first in Bacolod) that opened as part of the 7-storey New Hospital Building (July 2022). Site of the first awake carotid endarterectomy performed in Negros Island.
• Metro Riverside Cancer Care Center First and only cancer care center in Negros province offering radiation therapy including Conventional External Beam Radiation, Intensity Modulated Radiation Therapy (IMRT), and Image Guided Radiation Therapy (IGRT). Located on the Riverside Medical Center campus in Bacolod City.
• Kidney and Urology Center (Hemodialysis) Center of Excellence providing kidney and urology care, including hemodialysis services for patients with kidney disease.
• Wound Care Center Specialized center providing comprehensive and personalized management of non-healing and complicated wounds using the SONOCA 185 Ultrasonic Assisted Wound Debridement Machine (first in the Metro Pacific Health network), complete with Prontosan consumables and Aesculap Sterile Container.
• Brain and Spine / Stroke Care Center Center of Excellence providing brain and spine care including stroke and nuclear medicine services.
• Emergency Room Services State-of-the-art 24/7 Emergency Room with 37-bed total capacity (expanded from 17 beds) and 4 separate emergency entrances (walk-in, ambulance, resuscitation, decontamination). Includes negative pressure rooms, isolation unit, dedicated resuscitation/cardio/neuro/decontamination units, advanced central cardiac monitoring, and a medical central gas and vacuum system.
• Intensive Care Unit (ICU) Modern intensive care unit designed based on international standards with state-of-the-art equipment, including a Surgical Intensive Care Unit (SICU) and Post-Anesthesia Care Unit (PACU) as part of the New Hospital Building opened July 2022.
• Radiology and Imaging Services (1.5 Tesla MRI) Advanced diagnostic imaging services including 1.5 Tesla MRI from Siemens (acquired 2009, operational 24/7 since March 2024), CT scans, and X-rays.
• Molecular Biology Laboratory and Laboratory Services Clinical pathology laboratory with Molecular Biology Laboratory offering advanced diagnostic testing, including COVID-19 RT-PCR drive-thru testing.
• Hospital Pharmacy with Free Delivery Hospital pharmacy offering prescription and over-the-counter medicines at affordable prices with free delivery within Bacolod and Talisay City for orders with a minimum purchase of P500.
• Una Konsulta Primary Care Clinic Primary care clinic located at SM City Bacolod that brings healthcare services closer to mall visitors and the surrounding community through out-patient consultations.
• Physical Medicine and Fitness Center Center providing physical therapy and rehabilitation services, including treatment for lower back pain and other musculoskeletal conditions. Opened as part of the New Hospital Building in July 2022.
• Mother Baby Area (Maternal and Newborn Care) Maternal and infant care unit providing comprehensive services for mothers and newborns within Dr. Pablo O. Torre Memorial Hospital.
• Pediatric Unit (Pedia) Pediatric care unit providing specialized healthcare services for children, including the capability to perform pediatric open-heart surgery (first performed May 2024).
• Station One (Premium Patient Accommodation) Hospital wing with hotel-like amenities and services designed for discerning patients who value comfort alongside inpatient healthcare.
• Patient Portal (Online Services) Online portal including RMCI-Patient Portal and UK-Patient Portal where patients can access medical records, schedule appointments, and communicate with healthcare providers.
• Online Concierge (E-Consult Platform) E-consult platform enabling online medical consultations between patients and Riverside Medical Center providers.
• Health Check App (Registration and Health Check Application) Online registration and health check application for patients, facilitating hospital registration processes remotely.

Quantifiable outcome

• First pediatric open-heart surgery performed in Negros Island, marking significant milestone in regional cardiac care
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Metro Pacific Hospital Holdings Inc. (MPHHI)coreStrategic or Co-development PartnerRMCI is a proud member of Metro Pacific Hospital Holdings Inc. (MPHHI), providing access to broader healthcare network, resources, and shared best practices across the Metro Pacific Health system. This partnership has enabled significant investments in facilities and technology.
• Corazon Locsin Montelibano Memorial Regional Hospital (CLMMRH)coreStrategic or Co-development PartnerRenewed partnership in 2025-2026 to expand cancer care services across the Negros Island Region. Partnership aims to improve access to comprehensive cancer treatment for patients in the region through coordinated care and shared expertise.
• Gawad KalingaminorStrategic or Co-development PartnerRMCI partners with Gawad Kalinga in building homes for underprivileged Negrenses as part of the hospital's community outreach and social responsibility programs.
• Dr. Pablo O. Torre Foundation, Inc.minorStrategic or Co-development PartnerNon-profit foundation established to honor Dr. Pablo O. Torre, supporting community programs including medical missions, scholarships, and assistance to indigent patients.
• PhilHealthcoreOthersNational Health Insurance provider processing claims and reimbursements for covered medical services under the National Health Insurance Act. Handles patient admission/discharge records and billing information for claims processing.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Makati Medical Center: The flagship tertiary hospital within the Metro Pacific Hospital Holdings network, operating 600+ beds in Metro Manila with multi-specialty Centers of Excellence. Directly comparable as a MPHHI-affiliated tertiary institution serving as a regional referral hub.
• St. Luke's Medical Center: One of the Philippines' leading private tertiary hospitals with facilities in Quezon City and Bonifacio Global City, accredited internationally and renowned for cardiac, cancer, and multi-organ transplant programs. Comparable to RMCI as a top-tier private tertiary teaching hospital pursuing international accreditation.
• Cardinal Santos Medical Center: A 235-bed tertiary hospital in San Juan, Metro Manila, and MPHHI network member offering advanced cardiac, oncology, and neuroscience services. Comparable as a MPHHI tertiary hospital with similar specialty-center strategy.
• The Medical City: A 500+ bed private tertiary hospital in Pasig with a multi-hospital network and strong Centers of Excellence in cardiovascular, cancer, and neuroscience. Highly comparable to RMCI as a private multi-specialty tertiary institution with hub-and-spoke expansion model.
• Manila Doctors Hospital: A 300-bed MPHHI tertiary hospital in Manila offering multi-specialty care with Centers of Excellence in cardiovascular, oncology, and neuroscience. Directly comparable as a MPHHI sister tertiary hospital of similar bed scale.
• Asian Hospital and Medical Center: A 250-bed tertiary hospital in Muntinlupa within the MPHHI network, offering multi-specialty care including cardiac, oncology, and advanced diagnostics. Directly comparable as a MPHHI sister tertiary hospital with similar Centers of Excellence model.
• Davao Doctors Hospital: A 250-bed MPHHI tertiary hospital in Davao City serving as the regional referral hub for Mindanao. Closely comparable to RMCI as a MPHHI-affiliated tertiary hospital anchoring its region with multi-specialty Centers of Excellence.
• Calamba Medical Center: A MPHHI tertiary hospital in Laguna serving southern Luzon with multi-specialty services. Comparable as another MPHHI network member operating a regional tertiary model similar to RMCI's positioning in Negros.

Regional players

• Corazon Locsin Montelibano Memorial Regional Hospital (CLMMRH): A Department of Health-operated tertiary regional hospital in Bacolod City that partners with RMCI on cancer care expansion. Comparable as the leading government tertiary hospital in the same geography, competing for similar patient segments.
• Chong Hua Hospital: A 660-bed private tertiary hospital group in Cebu with strong cardiac and oncology programs. Comparable to RMCI as a Visayas-based private tertiary teaching hospital with similar specialty-center strategy, though operating in a different regional market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/Dr-Pablo-O-Torre-Memorial-Hospital/132893413501652

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverside Medical Center, Inc.