Institute for Safe Medication Practices Canada
- Company typePrivate
- Founded2000
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
Institute for Safe Medication Practices Canada firmographics
Firmographics- Name
- Institute for Safe Medication Practices Canada
- Legal name
- Institute for Safe Medication Practices Canada
- Website
- https://ismpcanada.ca
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Institute for Safe Medication Practices Canada industry classification
Industry- Product category
- Medication Safety Services
- akta.pro primary industry
- Pharmacovigilance, Medication Safety & Controlled Substance Diversion Monitoring (HLAFALAN)
- akta.pro secondary industries
- Pharmacovigilance & Drug Safety Software (HLAGAJAK), Medication Safety, Pharmacovigilance & Adverse Event Reporting IT (HLACAKAK)
Keywords
Where Institute for Safe Medication Practices Canada is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Institute for Safe Medication Practices Canada business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Health Canada Funding: ISMP Canada Safety Bulletins are complimentary with support from Health Canada. Core operations and many programs are funded through Health Canada partnerships.
- Consulting Services: Medication safety consulting services including Incident Analysis, Medication System Safety Reviews, FMEA assessments, and Community Pharmacy consultations provided to healthcare organizations.
- Education Programs: Revenue from virtual workshops, eLearning modules, and custom designed learning sessions. Workshops include Incident Analysis, Medication Reconciliation, Lean Six Sigma Certification, and specialty programs.
- MSSA Program Fees: Medication Safety Self-Assessment programs priced at $150 per program for individual organizations, with collaborative group pricing at $350 (3-30 users) or $950 (more than 30 users).
- eLearning Module Sales: Individual eLearning modules sold at various price points including $9.95 for single modules, $29.95 for module bundles, $150 for pediatric programs, $225 for compliance packaging, and $500 for comprehensive community pharmacy programs.
- Provincial Government Partnerships: 3-year partnership with Ontario Ministry of Long-Term Care to support long-term care homes in strengthening medication safety.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | MSSA Individual Organization - $150/program |
| Hybrid | Pay-as-you-go | eLearning Modules - Free to $500 |
| Subscription | Pay-as-you-go | Virtual Workshops - Free to fee-based |
| Freemium | Monthly | ISMP Canada Safety Bulletins - Free |
| Freemium | Annual | Focus on Never Events MSSAs - Free |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels11 records
Institute for Safe Medication Practices Canada product offering
Product offeringCore offering
ISMP Canada operates national medication incident reporting and learning systems (NIDR for community pharmacies, NSIR for healthcare facilities, and CPhIR as the pharmacy reporting program) and converts the aggregated incident data into evidence-informed recommendations, education programs (eLearning, virtual workshops, practicum), Medication Safety Self-Assessments for multiple healthcare settings, and consulting services (incident analysis, FMEA, medication system safety reviews). It also runs a consumer-facing medication error reporting portal (MedError.ca) and produces the long-running ISMP Canada Safety Bulletins used by healthcare organizations and consumers across Canada.
Product overview
The Institute for Safe Medication Practices Canada operates a unified platform of medication safety products and services built around incident reporting, analysis, and learning. The core offering centers on three interconnected incident data repositories: the National Incident Data Repository for Community Pharmacies (NIDR) paired with the Community Pharmacy Incident Reporting (CPhIR) program, the National System for Incident Reporting (NSIR) for healthcare facilities and long-term care homes, and the Analyze-ERR software tool. These feed into ISMP Canada Safety Bulletins that disseminate evidence-informed recommendations. Supporting modules include the Medication Safety Self-Assessment (MSSA) suite for multiple healthcare settings, the MedError consumer-facing portal for public reporting, and the SMART Medication Safety Agenda providing actionable guidance. Education services through the eLearning portal and virtual workshops, plus consulting services, extend the platform. The Canadian Medication Safety Network and Med Safety Exchange facilitate community engagement and knowledge sharing.
Differentiator
Problem solved
Functional benefit
Brands
- MedError: Consumer-focused medication safety website for Canadians to report medication errors and access medication safety information
- Canadian Medication Safety Network
- National System for Incident Reporting (NSIR)
- National Incident Data Repository for Community Pharmacies (NIDR)
- Community Pharmacy Incident Reporting (CPhIR)
- Medication Safety Self-Assessment (MSSA)
Products and services
- National Incident Data Repository for Community Pharmacies (NIDR) A national repository that collects near miss and medication incident reports submitted by community pharmacies as a component of the Canadian Medication Incident Reporting and Prevention System (CMIRPS), supporting national learning and safety improvement across Canada.
- Community Pharmacy Incident Reporting (CPhIR) Program Web-based incident reporting platform that allows community pharmacies to anonymously submit medication error reports for shared national learning and safety improvement.
- National System for Incident Reporting (NSIR) Reporting system for healthcare facilities and long-term care homes to securely and anonymously share data related to medication and radiation treatment incidents, consisting of two modules (medication and NSIR-RT), with operations transitioning from CIHI to ISMP Canada by March 2026.
- Analyze-ERR Proprietary software documentation tool designed by ISMP Canada to track and analyze medication errors, used by hospitals to report anonymous information on medication incidents.
- Medication Safety Self-Assessment (MSSA) Self-assessment programs that evaluate medication system safety, identify vulnerabilities, increase awareness of safe practices, and monitor progress over time, available for Hospital, Community Pharmacy, Long-Term Care, Home Care, and Paramedic Organizations settings at $150 per program.
- ISMP Canada Safety Bulletins Regular complimentary publications that share analysis of medication incidents and evidence-informed recommendations to help healthcare organizations strengthen medication-use systems and prevent errors, distributed via mailing list to subscribers across Canada (Volume 26 in 2026).
- MedError Consumer Website Consumer-focused website at mederror.ca for Canadians to report medication errors and access medication safety information; paired with consumer newsletters and alerts. Reports from MedError have led to system-based change such as manufacturer packaging updates.
- eLearning Portal Online educational portal at elearn.ismp-canada.org providing interactive courses on medication safety topics including Just Culture Essentials, Safe Use of Insulin Pens, Multiple IV Infusion Safety, Pediatric Safety, Medication Reconciliation, and Compliance Packaging, available anytime from any computer with internet access at module prices ranging from free to $500.
- Virtual Workshops Live virtual workshops providing theory and hands-on practice on medication safety topics including Incident Analysis, FMEA, Medication Reconciliation, Safe Label and Package Design, Multi-Incident Analysis, and Lean Six Sigma Yellow Belt Certification, available in English and French.
- Medication Safety Consulting Services Consulting services including Incident Analysis, Medication System Safety Reviews, Proactive Risk Assessment using FMEA, and Community Pharmacy Medication Safety Consultation, delivered by nationally recognized medication safety experts directly to healthcare organizations.
- SMART Medication Safety Agenda Practical guidance resource that turns learnings from NIDR incidents into system-based recommendations with ready-to-use SMART action plan templates, pairing real anonymized examples with recommendations specifically for community pharmacy teams.
- Canadian Medication Safety Network Free community network enabling healthcare providers and consumers across Canada to share medication safety needs, opportunities, and learnings from communities nationwide.
- Med Safety Exchange Complimentary 50-minute webinars for healthcare professionals to share, learn, and discuss medication incident reports, trends, and emerging issues across Canada.
- Practicum in Medication Safety International educational program for practicing nurses, pharmacists, physicians, and other healthcare providers interested in further study of medication safety theory and practical applications.
Quantifiable outcome
- Prairie Research Associates evaluation confirmed ISMP Canada activities positively impacting Canadian health system with products integrated into national and provincial standards, guidelines, and policy documents
- +2 more outcomes
Companies that use Institute for Safe Medication Practices Canada
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles5 records
Institute for Safe Medication Practices Canada technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Institute for Safe Medication Practices Canada partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and secondary.
- Canadian Institute for Health Information (CIHI)coreCIHI and ISMP Canada are transitioning management and operations of the National System for Incident Reporting (NSIR) to ISMP Canada by March 2026. The transition includes both medication and radiation treatment (NSIR-RT) reporting programs. CIHI will remain a partner in CMIRPS and continue contributing to patient safety initiatives.
- Health CanadacoreHealth Canada provides funding support for ISMP Canada Safety Bulletins and is a founding partner of the Canadian Medication Incident Reporting and Prevention System (CMIRPS). Works with ISMP Canada on national medication safety initiatives.
- Healthcare Excellence CanadacoreHealthcare Excellence Canada (formerly Canadian Patient Safety Institute) is a founding partner of CMIRPS and collaborates on initiatives including the Focus on Never Events MSSA programs and national patient safety campaigns.
- Patients for Patient Safety CanadacorePatient advocacy partner in CMIRPS, contributing consumer perspective to medication safety initiatives and collaborating on consumer reporting programs including MedError.ca.
- Ontario Ministry of Long-Term Carecore3-year partnership with Ministry of Long-Term Care to support long-term care homes in strengthening medication safety. Includes funding for tools, education, and quality improvement initiatives addressing Gillese Inquiry recommendations.
- Appropriate Use CoalitionsecondaryISMP Canada working with Appropriate Use Coalition to raise awareness and action regarding rising antipsychotic use rates in Canada's long-term care homes.
- HealthPRO CanadasecondaryCollaborated with ISMP Canada on cisatracurium labeling and packaging questionnaire that contributed to safer packaging changes based on healthcare provider feedback.
- Health Quality Council of Alberta (HQCA)secondaryCo-created Just Culture Essentials eLearning module with ISMP Canada, providing general introduction to just culture for all healthcare staff.
- Ontario Pharmacists AssociationsecondaryCollaboratively developed Preventing and Analyzing Medication Errors program for community pharmacies in Ontario, accredited for 6.5 CEUs.
- International Medication Safety NetworksecondaryGlobal network of medication safety organizations with David K. U serving as General Secretary. Enables international collaboration and knowledge sharing on medication safety best practices.
- Provincial Pharmacy Regulatory AuthoritiessecondaryProvincial regulatory bodies periodically use ISMP Canada consulting services to support remedial approaches as part of investigation and discipline processes. Includes College of Pharmacists of BC, Ontario College of Pharmacists, and other provincial bodies.
- Accreditation CanadasecondaryCollaborates with ISMP Canada and Canadian Patient Safety Institute on Do Not Use List campaign to eliminate dangerous abbreviations, symbols and dose designations in healthcare.
- Ontario Long-Term Care HomescoreOntario LTC homes participating in Strengthening Medication Safety initiative including 10 Champion Homes, 60 Trailblazer Homes (2022-2023), and up to 100 Innovator Homes, receiving tools, facilitation, and coaching.
- Provincial Healthcare Organizations (NIDR Participants)secondaryManitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, and Saskatchewan contribute to National Incident Data Repository for Community Pharmacies and receive provincial safety briefs.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Institute for Safe Medication Practices Canada competitors and assessment
Company assessmentBroad incumbents
- The Joint Commission: The Joint Commission accredits US healthcare organizations and maintains the Sentinel Event reporting system and National Patient Safety Goals (including medication-related NPSGs). Comparable as a national/standards-setting body influencing hospital medication safety practices, but with a much broader accreditation and compliance mandate.
- ECRI Institute: ECRI is an independent, large-scale patient safety and healthcare quality organization that operates adverse event reporting systems, publishes safety guidance, and serves hospitals and health systems — overlapping with ISMP Canada's incident reporting and consulting work but with a much broader medical-device and patient-safety scope.
- Institute for Healthcare Improvement (IHI): IHI is a globally recognized healthcare quality improvement organization offering training, frameworks, and consulting to reduce patient harm — comparable to ISMP Canada's education/training programs and consulting services, but operating at a global scale across all patient safety domains, not just medication.
- Canadian Institute for Health Information (CIHI): CIHI is the Canadian national health data organization that previously operated NSIR before transitioning it to ISMP Canada. Comparable as a national health data steward and CMIRPS partner, but with a far broader mandate covering all health system data, not medication safety specifically.
- World Health Organization Patient Safety Programme: WHO's Patient Safety Programme runs the Global Patient Safety Action Plan and Medication Without Harm initiative, the global-level analogue of ISMP Canada's national medication safety mission. Comparable on mission and standards-setting influence, but operating globally across all patient safety domains and through member-state policy rather than direct operational programs.
- Healthcare Excellence Canada: Healthcare Excellence Canada (formerly Canadian Patient Safety Institute) is a CMIRPS founding partner that runs broader patient safety programs (including Focus on Never Events MSSAs with ISMP Canada). Comparable as a Canadian national safety organization with overlapping programs, but with a broader patient safety scope beyond medication.
Direct peers
- National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP): NCC MERP is a US-based independent body that classifies medication errors and publishes recommendations to prevent patient harm. Directly comparable to ISMP Canada's bulletin and recommendation publication work, though smaller in scope and without the incident-reporting infrastructure.
- Institute for Safe Medication Practices (ISMP US): ISMP US is the US counterpart and namesake organization operating national medication error reporting programs (NPSR/MERP), publishing safety alerts, and providing consulting and education on medication safety — the closest direct peer by mission, product set, and operating model.
Regional players
- Australian Commission on Safety and Quality in Health Care: The Australian Commission leads national medication safety initiatives (including the National Medication Safety Strategy) and operates incident reporting for Australian healthcare — closely comparable to ISMP Canada's mandate but serving Australia rather than Canada.
- NHS England Patient Safety Domain: NHS England's patient safety programs include the National Reporting and Learning System (NRLS) and Learn From Patient Safety Events (LFPSE) service for medication and other incidents. Comparable as a national incident-reporting and learning system, but embedded within a national health service and serving the UK market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Institute for Safe Medication Practices Canada social profiles
Digital presenceInstitute for Safe Medication Practices Canada financial estimates
Financial estimateRevenue estimate
Valuation estimate
Institute for Safe Medication Practices Canada leadership team
Management profileNumber of profiles
Profiles22 records
Institute for Safe Medication Practices Canada funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Institute for Safe Medication Practices Canada M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Institute for Safe Medication Practices Canada
What does Institute for Safe Medication Practices Canada do?
ISMP Canada operates national medication incident reporting and learning systems (NIDR for community pharmacies, NSIR for healthcare facilities, and CPhIR as the pharmacy reporting program) and converts the aggregated incident data into evidence-informed recommendations, education programs (eLearning, virtual workshops, practicum), Medication Safety Self-Assessments for multiple healthcare settings, and consulting services (incident analysis, FMEA, medication system safety reviews). It also runs a consumer-facing medication error reporting portal (MedError.ca) and produces the long-running ISMP Canada Safety Bulletins used by healthcare organizations and consumers across Canada.
Is Institute for Safe Medication Practices Canada a public or private company?
Institute for Safe Medication Practices Canada is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Institute for Safe Medication Practices Canada founded?
Institute for Safe Medication Practices Canada was founded in 2000. It employs 11 to 50 people.
Where is Institute for Safe Medication Practices Canada based?
Institute for Safe Medication Practices Canada is headquartered in Toronto, Canada, in the North America region.
How does Institute for Safe Medication Practices Canada make money?
Six revenue lines are on record. Health Canada Funding is the primary driver. The others are consulting Services, education Programs, MSSA Program Fees, eLearning Module Sales and provincial Government Partnerships.
Who are Institute for Safe Medication Practices Canada's main competitors?
Broad incumbents on record are The Joint Commission, ECRI Institute, Institute for Healthcare Improvement (IHI), Canadian Institute for Health Information (CIHI), World Health Organization Patient Safety Programme and Healthcare Excellence Canada. Direct peers are National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) and Institute for Safe Medication Practices (ISMP US). Regional players are Australian Commission on Safety and Quality in Health Care and NHS England Patient Safety Domain.
Does Institute for Safe Medication Practices Canada have an API?
No public API is recorded for Institute for Safe Medication Practices Canada.
What industry is Institute for Safe Medication Practices Canada in?
Institute for Safe Medication Practices Canada's product category is Medication Safety Services. Its primary akta.pro industry code is HLAFALAN, Pharmacovigilance, Medication Safety & Controlled Substance Diversion Monitoring, with a secondary code of HLAGAJAK, Pharmacovigilance & Drug Safety Software.