DiSanto Propane

What DiSanto Propane does

DiSanto Propane is a fourth-generation, family-owned propane distribution company founded in 1937 and headquartered in Clyde, New York. The company self-describes as the largest independent propane gas retailer in New York State and serves residential, commercial, agricultural, builders/contractors, and fleet customers across Upstate New York through a network of 10+ physical branch locations and company-owned bobtail delivery trucks. Its service portfolio spans propane delivery, underground tank installation, forklift cylinder exchange, autogas fleet fueling, temporary construction heat, and 24/7 emergency response, with pricing structured around fixed monthly, budget billing, and pre-buy plans alongside per-gallon usage fees.

The company's technology footprint is limited to a customer-facing website with online account management, paperless billing, and an online bill-pay portal hosted through a third-party (rccbi.com). Operational technology centers on physical distribution logistics — bobtail delivery vehicles, underground tank installation equipment, and the Mighty Flame cylinder exchange program — rather than software. Technicians hold GAS Check certification through the National Propane Gas Association and the Propane Education & Research Council, indicating industry-standard safety compliance.

The business model is a hybrid of commodity distribution and recurring service. Core revenue comes from propane sales and delivery (largely recurring on automatic-fill contracts), supplemented by one-time installation fees (underground tanks starting at $595), usage-based finance charges (1.5% monthly / 18% APR), account handling fees (15% of remaining gas on termination), and special trip charges. Customer acquisition runs through a sales-led, direct-to-consumer motion with energy consultants, a $40 referral credit program, and a $300 water-heater switch rebate. The company has no disclosed funding, no institutional investors, and operates as a closely-held family business in a flat-to-declining U.S. propane market facing long-term electrification headwinds.

Name

DiSanto Propane

Legal name

DiSanto Propane

Website

https://disantopropane.com

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

11–50 employees

Short description

DiSanto Propane is a fourth-generation, family-owned propane distributor founded in 1937, serving residential, commercial, agricultural, and fleet customers across Upstate New York through 10+ branches and its own delivery fleet.

Ownership category

akta.pro rank

Product category

Propane Distribution Services

NAICS

Petroleum Bulk Stations and Terminals (424710)

SIC

Wholesale-Petroleum & Petroleum Products (No Bulk Stations) (5172), Wholesale-Petroleum Bulk Stations & Terminals (5171)

akta.pro primary industry

Bulk Fuel, Propane & Energy Supply for Farms (Retailer-Operated) (AFABAJAL)

akta.pro secondary industry

Propane (LP) Gas Line Installation & Conversion (HSAOAKAJ)

Keywords

• Propane gas distribution
• Propane delivery services
• Residential heating fuel
• Commercial propane supply
• Agricultural propane services

Headquarters

HQ city

Clyde

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Propane Sales and Delivery: Core revenue from propane gas sales and delivery to residential, commercial, agricultural, and fleet customers. The company provides automatic delivery scheduling and offers various pricing plans including fixed monthly rates, budget billing, and pre-buy plans.
2. Underground Tank Installation: Installation services for underground propane tanks starting at $595, including excavation, tank placement, and coating. Some restrictions apply.
3. Account and Service Fees: Various fees including account handling fees (15% of gas remaining upon termination), special trip charges for off-route deliveries, finance charges (1.5% monthly / 18% APR), minimum finance charge of $4.00, and COD/deposit requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

DiSanto Propane distributes and delivers propane gas to residential, commercial, agricultural, fleet, and builder/contractor customers across Upstate New York, operating the largest independent propane retail network in New York State. The company offers underground propane tank installation, automatic delivery scheduling, fixed monthly pricing plans, 24/7 emergency service, and a retail propane cylinder exchange program under the Mighty Flame brand.

Product overview

DiSanto Propane is a family-owned propane distribution company serving Upstate New York since 1937. The company operates as a single-brand propane retailer offering a comprehensive portfolio of products organized around three core pillars: (1) Propane Delivery & Service covering residential, commercial, agricultural, and fleet/forklift applications; (2) Billing & Pricing Plans including Stable Propane Pricing, Price Protection Plan, and Paperless Billing; and (3) Value-Add Programs such as the Mighty Flame Cylinder Exchange, Refer a Friend program, Underground Tank Installation, and 24/7 Emergency Service. The company markets itself primarily through its website at disantopropane.com, with an online account management portal for bill payment and service scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• Mighty Flame Cylinder Exchange: Propane tank exchange service for outdoor grills, patio heaters, and propane appliances featuring tamper-resistant packaging and safety-inspected cylinders

Products and services

• Residential Propane Service Propane delivery and service for homes, including heating, cooking, hot water, clothes drying, and power generation for standby generators, targeted at homeowners in Upstate New York.
• Commercial Propane Service Propane services for businesses including forklifts, temporary heat for construction, fleet fueling, agricultural operations, and commercial facilities such as hotels, restaurants, and manufacturing plants.
• Agricultural Propane Propane services for farms including grain dryers, standby generators, trucks, irrigation systems, and lawn equipment with reduced emissions and cost-effectiveness versus diesel and gasoline.
• Autogas & Fleet Fueling Propane autogas for vehicles including buses, shuttles, vans, and cars, offering lower maintenance costs, lower emissions, and significant fuel cost savings compared to gasoline and diesel.
• Forklift Propane Cylinder Exchange Propane cylinder exchange service for forklifts offering lower life-cycle costs, refueling in under 10 minutes, and compatibility for indoor and outdoor operations.
• Builders & Contractors Propane Propane services for builders including temporary heating for job sites, new home construction installations, priority scheduling, and centralized tank systems.
• Underground Propane Tank Installation Underground propane tank installation service with eco-friendly coating, aesthetically hidden tanks, and pricing starting at $595, targeted at new construction and homeowners preferring concealed storage.
• Mighty Flame Cylinder Exchange Propane tank exchange program offering fresh, clean, tested and certified propane cylinders with tamper-resistant packaging and 24-hour availability at participating retail locations, for grills, patio heaters, and other propane appliances.
• 24/7 Emergency Propane Service Round-the-clock emergency propane delivery and repair services for gas odors, leaks, and urgent repair needs outside normal business hours.

Quantifiable outcome

• Save $500-$1,000 per year by switching to propane
• +6 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Mighty FlamecoreChannel Partner/ Reseller/ DistributorMighty Flame is a propane tank exchange brand with hundreds of locations across the US and Canada. DiSanto Propane serves as a retail partner offering Mighty Flame cylinder exchange services. The partnership provides fresh, clean, tested and certified propane cylinders with tamper-resistant packaging. Many Mighty Flame locations operate 24 hours.
• National Propane Gas Association (NPGA)minorOthersIndustry association that developed the GAS Check inspection program in collaboration with PERC. DiSanto Propane employees undergo GAS Check training and certification for propane safety inspections.
• Propane Education & Research Council (PERC)minorOthersIndustry organization that co-developed the GAS Check certification program with NPGA. PERC is funded by the propane industry and provides safety inspection guidelines and training.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Ferrellgas Partners: National propane distributor (Blue Rhino owner) serving residential, commercial, and agricultural customers plus cylinder exchange. Comparable business mix to DiSanto with national reach and Blue Rhino retail cylinder network.
• AmeriGas Propane: Largest US propane retail distributor with national footprint, serving residential, commercial, agricultural, and autogas customers. Same core offering as DiSanto but at vastly larger scale with brand recognition and corporate resources.
• Suburban Propane Partners: One of the largest national propane distributors in the US, serving residential, commercial, industrial, and agricultural customers. Directly comparable business model (propane retail/delivery) but with national scale and publicly-traded balance sheet that DiSanto lacks.
• Heritage Propane / Propane Holdings: Regional propane distributor serving the Mid-Atlantic, Southeast, and Midwest US with residential, commercial, and agricultural customers. Comparable multi-state regional propane retailer with similar customer mix.

Emerging players

• Blue Rhino: Propane cylinder exchange brand owned by Ferrellgas, with thousands of retail exchange locations across the US. Directly comparable to DiSanto's Mighty Flame cylinder exchange partnership, with broader retail distribution.

Direct peers

• Paraco Gas: Family-owned regional propane distributor headquartered in New York (Rye Brook), serving NY, CT, NJ, PA, and MA. Most directly comparable to DiSanto in terms of regional family-owned structure, multi-vertical customer mix, and Northeast footprint.
• Blossman Gas: Family-owned propane distributor serving the Southeast US with residential, commercial, and agricultural customers. Comparable privately-held, multi-vertical propane retailer with similar operational structure to DiSanto.
• Empire Energy / Empire Propane: Independent propane and fuel oil distributor serving Upstate and Central New York. Geographic and operational overlap with DiSanto, competing for the same residential, commercial, and agricultural customers in overlapping NY territories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DiSantoJetGas
• LinkedInlinkedin.com/company/disanto-propane

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DiSanto Propane