Hallsdale-Powell Utility District

Name

Hallsdale-Powell Utility District

Legal name

Hallsdale-Powell Utility District

Website

https://hpud.org

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Others

Revenue model

1. Water Service: Monthly billing for water service based on metered consumption. Residential and commercial customers are billed once every month. Revenue comes from base charges and usage charges per thousand gallons.
2. Wastewater/Sewer Service: Monthly billing for wastewater collection and treatment. Sewer charges are based on customer's water usage (not metered directly). Monthly base charge plus per-thousand-gallon rates.
3. Leak Protection Program (ServLine): Monthly program fee for leak protection coverage backed by ServLine insurance policy. Automatically enrolled; customers pay $1.56-$3.12 per month depending on customer type.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hallsdale-Powell Utility District provides clean drinking water distribution and wastewater collection and treatment services to residential and commercial customers across a 146 square mile service territory in North Knox County, Anderson County, and Union County, Tennessee. The district operates two water treatment plants with a combined 16 MGD capacity using membrane technology and two wastewater treatment plants (9.7 MGD plus 0.3 MGD) using membrane bioreactor and aerobic digester technology, supported by 1,163 miles of water and sewer mains, booster stations, reservoirs, and lift stations.

Product overview

Hallsdale-Powell Utility District operates as a municipal water and wastewater utility providing essential services to North Knox County, Anderson County, and Union County in Tennessee. The District offers a unified suite of services centered on water distribution (serving 32,442 metered customers through 689 miles of water mains) and wastewater collection/treatment (serving 25,085 connections through 493 miles of sewer mains). Supporting the core utility services, HPUD provides a customer portal for online account management and bill payment, the ServLine Leak Protection add-on program for customer-side leak coverage, ActNow and Water for Tomorrow community programs for infrastructure awareness, and curriculum support services for local schools. The District's water supply comes from Melton Hill Lake and Norris Lake, treated at two facilities (Melton Hill WTP and Norris WTP) with a combined design capacity of 16 MGD, while wastewater is treated at Beaver Creek WWTP (9.7 MGD) and Raccoon Valley WWTP (0.3 MGD).

Differentiator

Problem solved

Functional benefit

Brands

• ActNow: Alliance for a Cleaner Tomorrow, a ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
• Water for Tomorrow

Products and services

• Water Service Provides clean drinking water to residential and commercial customers through a distribution system sourced from Melton Hill Lake and Norris Lake, treated at two membrane-based water treatment plants (Melton Hill WTP at 12 MGD and Norris WTP at 4 MGD initial capacity, expandable to 8 MGD). Serves 32,442 metered customers across 689 miles of water mains in North Knox County, Anderson County, and Union County, Tennessee.
• Wastewater Collection and Treatment Collects and treats wastewater through a network of 493 miles of sewer mains, 22 lift stations, and two decentralized treatment plants — Beaver Creek WWTP using membrane bioreactor technology (9.7 MGD design flow) and UV disinfection, and Raccoon Valley WWTP using aerobic digester treatment (0.3 MGD). Serves approximately 25,085 wastewater connections across the service territory.
• Leak Protection Program (ServLine) Insurance-backed leak protection program administered through ServLine (by HomeServe) that covers qualifying customer-side plumbing leaks up to $2,500 per year over a maximum of 3 billing cycles. Residential customers pay $1.56/month, residential master-metered multi-habitational pay $2.50/unit/month, commercial single occupancy pay $1.56/month, and commercial double occupancy pay $3.12/month.
• Curriculum Support and Education Programs Free K-12 educational programs offered to local schools covering water conservation, groundwater modeling, water quality, and treatment plant operations. Includes interactive lessons, hands-on activities, Learning Tubs, Grab and Go Totes, The Mobile Learning Experience, and guided treatment plant tours for elementary through high school students.

Quantifiable outcome

• 32,442 metered water customers served
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• ServLine (by HomeServe)supportingOthersServLine is a leak protection program backed by an insurance policy. HPUD is automatically enrolled in this program which protects residential and small business customers from high water bills due to qualifying leaks on the customer's side of the meter. The program allows for one adjustment per year up to $2,500 over a maximum of 3 billing cycles upon proof of qualifying leak.

Scale indicators9 records

Recent moves6 records

Expansion highlights2 records

Direct peers

• Metro Water Services (Nashville): Municipal water and wastewater utility serving Nashville/Davidson County, Tennessee. Operates similar water treatment and wastewater collection/treatment infrastructure under a regulated municipal model, comparable in scale and service delivery approach to HPUD.
• Knoxville Utilities Board (KUB): The largest municipal utility serving Knoxville and Knox County, Tennessee, providing electric, gas, water, and wastewater services. Direct geographic competitor and operational comparable to HPUD, with overlapping service territory in Knox County and similar customer base composition.
• Memphis Light, Gas and Water: Tennessee's largest municipal utility providing water, electric, and gas service to Memphis and Shelby County. Comparable as a large municipal water utility with similar infrastructure and rate-base economics to HPUD.

Broad incumbents

• Essential Utilities (formerly Aqua America): Large investor-owned water and natural gas utility serving over 5 million people across 10 states. Comparable in regulated water/wastewater operations, rate-base economics, and infrastructure ownership model.
• American Water Works Company: The largest publicly traded investor-owned water and wastewater utility in the United States, serving over 14 million people across 14 states. Comparable as a regulated water/wastewater utility with similar infrastructure and rate-base economics, though operates at vastly larger scale.
• California Water Service Group: Investor-owned water utility serving California, Washington, New Mexico, and Hawaii. Comparable as a regulated water/wastewater utility with similar infrastructure-heavy business model.
• SJW Group: Investor-owned water utility holding company serving California, Texas, Connecticut, and Maine. Comparable as a regulated water utility with similar rate-base infrastructure economics and customer-base scale.

Emerging players

• Veolia North America: Global environmental services firm operating municipal water and wastewater contracts across the U.S. Comparable as a contract operator and technology provider for municipal wastewater treatment plants like HPUD's Beaver Creek and Raccoon Valley facilities.

Regional players

• West Knox Utility District: Adjacent Tennessee utility district serving western Knox County with water service. Directly comparable as a small-to-mid-size Tennessee utility district in the same regional market with similar governance and operations.
• First Utility District of Knox County: Neighboring Knox County utility district providing water service. Comparable as a regional Tennessee utility district with overlapping customer base and similar service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xx.com/hpudknox
• YouTubeyoutube.com/channel/UCLs76-Zp44o3RZDkwZBTzcA
• Facebookfacebook.com/hpudknox
• Instagraminstagram.com/hpudknox
• LinkedInlinkedin.com/company/hallsdale-powell-utility-district-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hallsdale-Powell Utility District