Heavy Duty Parts
Heavy Duty Parts Ltd is a UK-based independent distributor of genuine OEM coach and bus parts, serving PSV fleet operators, workshops, motorhome owners, and export customers across the USA, Europe and the Far East.
- Company typePrivate
- Founded1994
- HeadquartersRetford, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Heavy Duty Parts does
Heavy Duty Parts Ltd is a UK-based independent distributor specializing in genuine OEM parts for the public service vehicle (PSV) industry, specifically coaches and buses. Founded by the team that introduced Neoplan to the UK through Carlton PSV in the early 1980s and formally incorporated on 19 December 1994, the company describes itself as the UK's largest independent supplier of OEM coach and bus parts, with particular emphasis on Neoplan, Mercedes, Setra, MAN, Irizar, Vanhool and Temsa. Its product portfolio spans engine components, clutches and gearboxes, steering and suspension, body parts, mirrors, accessories, air brakes, filters, exhaust and DPFs, seating, lighting, cooling, air conditioning and heating, and mobile diagnostics, alongside adjacent lines such as Euroliners wheel trims where it serves as the UK distributor.
The company operates a direct-to-customer distribution model from its UK headquarters in Gainsborough, supported by phone, email, online enquiry forms and field sales personnel including named field support staff Aaron Baldwin and Jon Hyatt. Its website provides an online parts catalogue searchable by vehicle registration number, part number, model, or description, and the company advertises 24-hour dispatch with a 5pm cut-off for next-day delivery within the UK. Revenue is generated on a one-time, unit-priced basis with competitive pricing and promotional discounts; there are no subscription or recurring contracts. International export operations serve customers in the USA, Europe and the Far East via dedicated export enquiry handling.
The customer base is concentrated in the UK coach and bus transportation vertical and comprises PSV fleet operators, independent workshops, and motorhome owners, with international fleet operators as a secondary segment. Long-tenured named customers include McGill's Bus Service (over a decade), CCH Aviation Logistics (25+ years), Acklams Coaches, A&D Travel, M&D Travel, PC Coaches, Abbey Travel, Premium Coaches, Anthony's Travel and Lakeside Coaches. The team is approximately 20-25 people, including a Managing Director and dedicated functions across sales, operations, purchasing, finance, business development, field engineering, warehouse supervision and parts specialist roles.
Heavy Duty Parts firmographics
Firmographics- Name
- Heavy Duty Parts
- Legal name
- Heavy Duty Parts Ltd
- Website
- https://heavydutyparts.co.uk
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Heavy Duty Parts Ltd is a UK-based independent distributor of genuine OEM coach and bus parts, serving PSV fleet operators, workshops, motorhome owners, and export customers across the USA, Europe and the Far East.
- Ownership category
- akta.pro rank
Heavy Duty Parts industry classification
Industry- Product category
- Commercial Vehicle Parts Distribution
- SIC
- Wholesale-Motor Vehicle Supplies & New Parts (5013), Wholesale-Motor Vehicles & Motor Vehicle Parts & Supplies (5010)
- akta.pro industry
- Heavy-duty truck, trailer & commercial vehicle parts distributionConsumer Products & Retail/Wholesale, Distribution & Category Management/Automotive Aftermarket Parts & Accessories DistributionBus Body & Coachbuilder / Bus Body AssemblyIndustrials, Manufacturing & Construction/Automotive & Mobility Manufacturing/Buses & Coaches Manufacturing
Keywords
Where Heavy Duty Parts is headquartered
LocationHeadquarters
- HQ city
- Retford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Heavy Duty Parts business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D
Revenue model
- Coach and Bus Parts Sales: One-time transaction sales of genuine OEM coach and bus parts to fleet operators, workshops, and individual vehicle owners. Parts include engines, clutches, gearboxes, steering, suspension, body parts, mirrors, and accessories. Revenue generated from product sales with competitive pricing and special promotions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard parts pricing with promotional discounts |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Heavy Duty Parts product offering
Product offeringCore offering
Heavy Duty Parts is an independent UK distributor of genuine OEM coach and bus parts. The company supplies engines, clutches, gearboxes, steering and suspension components, body parts, and mirrors for all major PSV manufacturers, including Neoplan, Mercedes-Benz, Irizar, Van Hool, MAN, Setra, and Temsa, and also distributes Euroliners wheel trims. Sales are offered alongside a parts-identification service, export shipping, and a brochure enquiry function for both domestic fleet operators and international customers.
Product overview
Heavy Duty Parts is the UK's largest independent supplier of original equipment bus and coach parts, offering a single unified product portfolio centered on genuine OEM parts distribution. The core offering is Coach Parts, encompassing sub-products for Engines & Components, Clutches & Gearboxes, Steering & Suspension, Body Parts, and Mirrors. The company also provides manufacturer-specific sub-brands for MAN, Mercedes, Irizar, Vanhool, and Temsa coaches, plus distributes Euroliners wheel trims and accessories as a sub-brand. Supporting services include export parts, parts enquiry with vehicle registration lookup, downloadable product literature, and next-day delivery with a 5pm cutoff. Founded by the team that introduced Neoplan to the UK in the early 1980s, the company specializes in Neoplan, Mercedes, Setra, and MAN while supplying parts for all major coach manufacturers.
Differentiator
Problem solved
Functional benefit
Products and services
- Coach and Bus OEM Parts Heavy Duty Parts' core product line covering genuine OEM coach and bus components across engines, clutches, gearboxes, steering and suspension, body parts, and mirrors for all major PSV manufacturers (Neoplan, Mercedes-Benz, Irizar, Van Hool, MAN, Setra, Temsa). It is sold to UK coach and bus fleet operators, independent PSV workshops, motorhome owners, and international operators as a genuine-OEM alternative to manufacturer main-dealer supply.
- Euroliners Wheel Trims and Accessories Distributed wheel trim and accessory range sold under the Euroliners brand, complementing the company's OEM parts offering with branded cosmetic and finishing components for PSVs and coaches.
- International Parts Export Service Dedicated export service operated by a five-person international team (Chris Moore, Lee Walker, Paul Flint, Robert Emmingham, Lee Townley) that handles overseas enquiries and arranges shipment of genuine OEM coach and bus components to operators and motorhome owners outside the UK.
- Parts Identification and Technical Enquiry Service Free-of-charge identification service that uses a coach or bus registration number, part number, model, or description to identify the correct OEM component for a specific vehicle, supported by UK-based technical engineers for vehicles not previously registered on the system. The service underpins all product sales and is positioned as a differentiator versus generic aftermarket retailers.
Quantifiable outcome
- Most orders dispatched within 24 hours
- +1 more outcomes
Companies that use Heavy Duty Parts
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Heavy Duty Parts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Heavy Duty Parts partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- EurolinerscoreHeavy Duty Parts is the UK's distributor for Euroliners wheel trims and accessories. They supply premium quality, polished steel wheel trims engineered to specific vehicle makes, models and years for coaches, buses and motorhomes.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Heavy Duty Parts competitors and assessment
Company assessmentDirect peers
- Imperial Commercials: UK-based commercial vehicle dealer and parts distributor covering buses, coaches, and trucks. Directly comparable as another UK independent channel supplying OEM parts to PSV fleet operators with similar logistics and customer base.
- Bus & Coach Parts Limited: UK specialist distributor of bus and coach parts to the PSV industry. Closely comparable in product category, target customer (fleet operators), and business model (independent parts distribution).
- PSV Glass: UK-based PSV industry supplier specialising in glazing and body parts for buses and coaches. Comparable niche vertical specialist serving overlapping coach and bus fleet customers.
Others
- Euroliners: Manufacturer of polished steel wheel trims and accessories for coaches, buses and motorhomes. HDP is Euroliners' UK distributor, making it an adjacent ecosystem participant rather than a competitor.
Regional players
- FleetPride: Largest US independent distributor of heavy-duty truck and trailer parts with a network of service locations. Comparable as an independent heavy-duty vehicle aftermarket parts distributor, but operating in a different geography (US vs UK).
Broad incumbents
- MAN Truck & Bus UK: OEM subsidiary selling MAN and NEOPLAN buses and coaches plus genuine parts through its UK dealer network. HDP competes with MAN's dealer channel for MAN/Neoplan parts and lists both as core franchises.
- Volvo Bus & Coach UK: OEM division of Volvo Group supplying buses and coaches plus parts and service through its authorised dealer network in the UK. Competes indirectly as an OEM-controlled parts channel for the same operator base.
- Mercedes-Benz Bus & Coach UK: OEM division supplying Mercedes and Setra coaches plus genuine parts and service via its UK dealer network. Directly comparable as the OEM-controlled channel HDP bypasses for Mercedes and Setra parts.
- Irizar UK: UK arm of Spanish coach bodybuilder Irizar, selling bodies and supporting genuine parts distribution for Irizar coaches in the UK market. Comparable as the OEM channel for one of HDP's specialty brands.
- Van Hool: Belgian bus and coach OEM with established UK customer base. Comparable as the OEM-controlled parts and service channel for one of HDP's stated specialty franchises (Vanhool).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Heavy Duty Parts social profiles
Digital presenceHeavy Duty Parts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heavy Duty Parts leadership team
Management profileNumber of profiles
Profiles11 records
Heavy Duty Parts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heavy Duty Parts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heavy Duty Parts
What does Heavy Duty Parts do?
Heavy Duty Parts is an independent UK distributor of genuine OEM coach and bus parts. The company supplies engines, clutches, gearboxes, steering and suspension components, body parts, and mirrors for all major PSV manufacturers, including Neoplan, Mercedes-Benz, Irizar, Van Hool, MAN, Setra, and Temsa, and also distributes Euroliners wheel trims. Sales are offered alongside a parts-identification service, export shipping, and a brochure enquiry function for both domestic fleet operators and international customers.
Is Heavy Duty Parts a public or private company?
Heavy Duty Parts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Heavy Duty Parts founded?
Heavy Duty Parts was founded in 1994. It employs 11 to 50 people.
Where is Heavy Duty Parts based?
Heavy Duty Parts is headquartered in Retford, United Kingdom, in the Europe region.
How does Heavy Duty Parts make money?
One revenue line is on record: coach and Bus Parts Sales.
Who are Heavy Duty Parts's main competitors?
Direct peers on record are Imperial Commercials, Bus & Coach Parts Limited and PSV Glass. Euroliners is listed as an others. FleetPride is listed as a regional player. Broad incumbents are MAN Truck & Bus UK, Volvo Bus & Coach UK, Mercedes-Benz Bus & Coach UK, Irizar UK and Van Hool.
Does Heavy Duty Parts have an API?
No public API is recorded for Heavy Duty Parts.
What industry is Heavy Duty Parts in?
Heavy Duty Parts's product category is Commercial Vehicle Parts Distribution. Its primary akta.pro industry code is CRAOANAJ, Heavy-duty truck, trailer & commercial vehicle parts distribution, with a secondary code of IMACADAH, Bus Body & Coachbuilder / Bus Body Assembly. Its SIC code is 5013.