MorCare

What MorCare does

MorCare LLC is a US-based healthcare software vendor that provides enterprise care management, quality management, patient safety, and risk management solutions to hospitals, health systems, critical access hospitals, rural healthcare facilities, and ambulatory surgical centers across North America. The platform is built on an Oracle database with Microsoft .NET Framework, uses HL7 messaging for EHR/EMR interoperability, and operates as a longitudinal patient-centric database shared across modules including Care Management, Continuum of Care, Discharge Planning, Utilization Review, Denials/Audits/Appeals, Provider Resource Networking, Survey Management, Incident Reporting, Risk Management Work List, Liability Claims Management, Quality Management, and Data Analytics dashboards. The product integrates with Change Healthcare Interqual Connect, MCG CareWebQI/Indicia for medical necessity criteria, SAP Crystal Reports and SAP BusinessObjects for analytics, and is delivered via both a cloud-hosted SaaS+ subscription and a client-hosted on-premise license model, with implementation, training, and Remote Application Administrator services sold alongside.

The company traces its operating history to Morrisey Associates, Inc. (founded 2004), was reorganized into MorCare LLC in January 2016, and was acquired by Harris Computer Systems in September 2017, where it now operates as an independent business unit under Harris Healthcare Group. MorCare generates revenue through SaaS+ monthly or annual subscriptions, one-time or multi-year client-hosted licenses, and professional services for implementation, training, and application administration. Distribution is direct enterprise sales with partnerships through ACMA (case management benchmarking integrations and event sponsorship) and NRHA (rural healthcare webinars), plus technology partnerships with Microsoft, Oracle, SAP, and Tall Components. No public revenue, headcount detail, or funding data is disclosed; the firm is private and wholly owned by Harris Computer Systems.

Name

MorCare

Legal name

MorCare LLC

Website

https://morcarellc.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MorCare provides enterprise care management, quality, patient safety, and risk management software to hospitals, health systems, critical access hospitals, rural facilities, and ambulatory surgical centers across North America, delivered as SaaS+ or on-premise licenses.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Services for the Elderly and Persons with Disabilities (624120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)

akta.pro secondary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

Keywords

• Care management software
• Healthcare quality management
• Patient safety software
• Healthcare risk management
• Utilization review software

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (SaaS+): Cloud-based, remote-hosted subscription model where MorCare provides hardware and software to support applications and database servers. Organizations pay from operational budget rather than capital funding. Includes 24/7 support, monitoring, and guaranteed uptime.
2. Client-Hosted Software License: Client-hosted software and hardware option where the organization installs and manages the solution on-premise. One-time license or subscription arrangement.
3. Professional Services (Training & Implementation): Implementation and installation services, go-live training, post go-live refresher training, train-the-trainer programs, supplemental software training, ongoing free webinar series, and MorCare Crystal Reports training. Remote application administrator services also offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

MorCare provides enterprise healthcare management software for hospitals, health systems, critical access hospitals, rural facilities, and ambulatory surgical centers across North America. The platform covers care management, quality management, patient safety, risk management, and data analytics through interconnected solutions built on a longitudinal patient-centric database, with deployment available as cloud-hosted SaaS+ or client-hosted on-premise installations. Implementation, training, and 24/7 support services accompany the software offering.

Product overview

MorCare offers an enterprise healthcare management software suite composed of a platform-plus-modules architecture. The core product portfolio consists of six interconnected solutions: morcareConnect (cloud-based patient referral and care coordination platform), Care Management (data-driven care coordination platform with utilization review, discharge planning, and population health workflows), Patient Safety and Risk Management (incident reporting, risk management work lists, and liability claims management), Quality Management Solutions (quality indicators, peer case review, and compliance tracking), and Dashboards: Data Analytics (interactive reporting with drill-downs integrated with SAP reporting tools). These core products share a common longitudinal patient-centric database and can be purchased as standalone systems or combined as an integrated solution. Supporting the core products, MorCare provides a set of specialized modules including Continuum of Care, Denials/Audits/Appeals, Discharge Planning, Incident Reporting, Risk Management Work List, Utilization Review and Management, Survey Management, and Provider Resource Networking. MorCare also offers SaaS+ cloud-based hosting, implementation and installation services, and customer training and education programs.

Differentiator

Problem solved

Functional benefit

Brands

• morcareConnect: A cloud-based SaaS software platform that simplifies the patient referral and discharge process. Automates and manages care coordination communication and patient referrals in a secure portal between hospitals and post-acute care providers.

Products and services

• morcareConnect A cloud-based SaaS software platform that automates and manages patient referral and care coordination communication in a secure portal between hospitals and post-acute care providers as well as community resources, replacing manual phone calls and faxing with efficient workflows.
• Care Management A comprehensive data-driven platform providing care coordination, communication, utilization review, discharge planning, provider resource networking, and population health management workflows across the continuum of care for hospitals and health systems.
• Patient Safety and Risk Management Enterprise software for recording and tracking patient safety incidents, managing risk investigations, generating liability claims, and monitoring organizational risk through real-time dashboards and configurable work lists.
• Quality Management Solutions Cloud-based SaaS software for improving patient population management, care transitions, reducing readmissions, assessing care process and practitioner performance, and meeting payor quality demands.
• Dashboards: Data Analytics Interactive and visual analytics platform providing drill-down reporting, KPI monitoring, and ad hoc reporting tools integrated with SAP Crystal Reports and SAP BusinessObjects Web Intelligence.
• SaaS+ (Software as a Service) Cloud-based remote-hosted deployment option for MorCare software solutions, providing dedicated servers, secure environment, 24/7 support, continuous monitoring, and predictable subscription billing that allows payment from operational budgets.
• Implementation and Installation Services Personalized project planning and implementation support including site-specific configuration, hands-on training, remote go-live support, and optional Remote Application Administrator Services for MorCare software deployments.
• Customer Training and Education Comprehensive education and training including go-live training, post go-live refresher training, Train the Trainer programs, supplemental software training, free webinar series, and application administrator training.

Quantifiable outcome

• Reduction in hospital readmissions
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature8 records

Partnerships

Seven partnerships are on record, tiered core.

• American Case Management Association (ACMA)coreStrategic or Co-development Partner · 1 January 2022ACMA represents hospital professionals providing case management services. MorCare is a proud sponsor and exhibitor at ACMA's national conferences annually, as well as a sponsor of ACMA regional and state chapter meetings. MorCare Care Management integrates ACMA's Compare AD avoidable delay benchmarking system, Compare RA for readmissions, and Compare DM for denials management.
• Change HealthcarecoreTechnology or IntegrationMorCare Care Management integrates Change Healthcare's Interqual Connect Medical Review Service (MRS) application into MorCare's Medical Necessity reviews. Users can click the Interqual Connect icon on the review form to access and select InterQual criteria, stored with the reviews.
• MCG HealthcoreTechnology or IntegrationMorCare Care Management's Medical Necessity Review screen integrates MCG's care guidelines via the CareWebQI and Indicia applications. Users click the appropriate icon on the review form to access and select MCG criteria, stored with the review.
• MicrosoftcoreTechnology or IntegrationMorCare is a Microsoft Certified Professional Development Solution Provider. MorCare developed its software solutions using the Microsoft.NET Framework. The MorCare development team includes Microsoft Certified Professionals who passed certification exams validating their skills using Microsoft tools and technologies.
• Oracle Corp.coreTechnology or IntegrationOracle develops, manufactures, distributes, services and markets database, middleware and application software worldwide. MorCare's software solutions are built on the Oracle database.
• SAPcoreTechnology or IntegrationMorCare's software solutions integrate SAP reporting solutions for standard and user-defined ad hoc reporting, including SAP BusinessObjects Business Intelligence (BI) platform, SAP Crystal Reports, and SAP BusinessObjects Web Intelligence.
• National Rural Health Association (NRHA)coreGTM or Marketing PartnerMorCare partners with the NRHA for educational webinars and events addressing challenges in rural healthcare settings. Joint webinars cover topics such as patient safety, automation for organizational success, and denial management in rural healthcare.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• symplr (including RLDatix and Midas+): symplr consolidated RLDatix (patient safety, risk, compliance) and Midas+ (quality, utilization, care management), making it the most directly comparable suite for care management, quality, patient safety, and risk workflows sold into hospitals and health systems.
• RLDatix: Long-standing patient safety, risk management, and healthcare workforce/credentialing vendor targeting the same hospital buyers and offering overlapping incident reporting, claims, and quality review functionality.
• Midas+ (now part of symplr): Historically a parallel care management, quality, and utilization review suite to MorCare's Care Management; directly competes for the same case management and quality department budgets.
• Hyland Healthcare: Provides content management and clinical workflow tools including patient safety, quality, and enterprise imaging — overlapping MorCare's patient safety, risk management, and document-heavy care management workflows.
• Verge Health (now part of symplr/RLDatix): Provider of patient safety, regulatory, and compliance software to hospitals; a focused direct competitor to MorCare's Patient Safety & Risk Management suite prior to its acquisition by symplr.
• InterSystems: HealthShare and IRIS for Health provide care coordination, interoperability, and longitudinal health records — overlapping MorCare's morcareConnect and care transitions platform for hospitals and post-acute providers.

Broad incumbents

• Premier Inc. Large healthcare improvement company offering PremierConnect quality/safety analytics and a broader services portfolio (group purchasing, performance services) that competes for hospital quality and safety software wallets.
• Oracle Health (formerly Cerner): Full-suite EHR vendor that increasingly bundles utilization review, care management, and quality modules, competing with MorCare for incremental module sales within existing Cerner client hospitals.
• Epic Systems: Dominant hospital EHR with embedded care management, quality, and population health modules (Healthy Planet, Beacon) that compete against MorCare in large health system procurements.

Emerging players

• MCG Health: Evidence-based care guideline vendor whose MCG CareWebQI and Indicia are integrated by MorCare for utilization review; an adjacent/partner-but-potentially-disintermediating player in the utilization review workflow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/morcarellc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MorCare