Supportis

What Supportis does

Supportis Limited is a privately held UK HR, Employment Law, and Health & Safety services firm headquartered in Cheadle, Cheshire. The company delivers fixed-fee, unlimited advisory support to SMEs that lack in-house HR expertise, organised around six vertical specializations: Care, Hospitality, Retail and Wholesale, Manufacturing, Technology, and Professional Services. Service is delivered by dedicated HR advisers reachable 24/7 by phone and email, supported by the proprietary Cirrus HR Portal (document management, case management, absence tracking, contracts/handbook storage) and a hosted eLearning Platform (LMS with sector-specific compliance courses, CPD tracking, and gamification).

The revenue model is a recurring fixed-fee subscription with no RPI increases or fair usage clauses, bundled with up to £150,000 of Legal Expenses Insurance for Employment Tribunal claims through a regulated Appointed Representative arrangement with Financial & Legal Insurance Company Limited (FCA/PRA, FRN 202915). Complementary revenue streams include bespoke HR training (on-site or remote), HR consultancy projects, and Health & Safety audits sold either within the subscription bundle or as professional services add-ons. Distribution is sales-led and UK-domestic only, combining outbound B2B telesales, inside sales via phone/email, free consultation conversion, and self-serve channels through the company website and Cirrus portal.

The company claims 45,000+ satisfied clients, 150,000+ advice matters handled, 99% client satisfaction, and a 4.9/5.0 Google rating (189 reviews). It operates with a headcount of 11–50, has no disclosed funding rounds or M&A activity, and is founder/management-led with no institutional investor or parent company disclosed. Revenue, ownership structure details, and financials are not publicly disclosed.

Name

Supportis

Legal name

Supportis Limited

Website

https://www.supportis.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Supportis is a tailored HR service, HR consultancy and training service company.

Ownership category

akta.pro rank

Product category

Human Resources and Employment Law Services

NAICS

Office Administrative Services (56111), Business Service Centers (56143)

SIC

Services-Help Supply Services (7363), Services-Management Consulting Services (8742)

akta.pro primary industry

Equity Compensation & Global Share Plan Administration (BPACAHAI)

akta.pro secondary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• HR consultancy services
• Employment law advice
• Health and safety compliance
• HR training and development
• Fixed-fee HR support

Headquarters

HQ city

Cheadle

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Fixed Fee HR Services Subscription: Supportis operates on a truly fixed-fee subscription model providing unlimited HR, Employment Law, and Health & Safety support. Clients pay a flat monthly/annual fee with no hidden extras, no fair usage clauses, and no RPI increases. The service includes unlimited advice via phone and email 24/7, drafting services for letters, policies, procedures, tailored contracts and handbooks, and Legal Expenses Insurance protection of up to £150,000 for tribunal claims.
2. Professional Services: Additional professional services including bespoke training programmes delivered on-site or remotely, HR consultancy projects, Health & Safety audits and compliance reviews, and eLearning solutions. These are typically bundled into the core subscription or quoted as add-on services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Supportis provides outsourced HR, Employment Law, and Health & Safety services to UK SMEs on a fixed-fee unlimited subscription, including 24/7 telephone and email advice, drafting of bespoke contracts, handbooks, policies and letters, HR training, HR consultancy, Health & Safety compliance support, and access to the Cirrus HR Portal and eLearning Platform. The service is bundled with Legal Expenses Insurance cover of up to £150,000 for Employment Tribunal claims and is delivered by qualified sector-specialist advisers.

Product overview

Supportis is an HR consultancy offering a modular suite of services that can be selected individually or combined into a complete business support package. The core offerings include HR and Employment Law advisory services, HR Training and Development, HR Consultancy, Health & Safety compliance, and an eLearning Platform. All clients receive access to the Cirrus HR Portal for document and case management. Legal Expenses Insurance (up to £150,000) is provided as an add-on protection. The services are delivered by qualified HR and legal experts with sector-specific expertise, offered on a fixed-fee unlimited support model.

Differentiator

Problem solved

Functional benefit

Products and services

• HR and Employment Law Service Comprehensive HR and Employment Law advisory service covering day-to-day advice, policies, processes, drafting of bespoke contracts and handbooks, letters and procedures, legal expenses cover, and Employment Tribunal support, delivered by qualified HR and legal experts for UK SMEs.
• HR Training and Development Bespoke training solutions including management training, employee development programmes, disciplinary and grievance handling, attendance and performance training, and recruitment training tailored to add business value, delivered on-site or remotely.
• HR Consultancy Strategic and operational HR consulting covering employee recruitment and retention strategies, wellbeing plans, policy reviews, performance management schemes, and strategic HR planning tailored to the client's sector and business aims.
• Health & Safety Service Health & Safety compliance service including on-site risk assessments, policy creation and implementation, compliance reviews, incident reporting procedures, and ongoing management support to keep UK businesses compliant with Health & Safety legislation.
• eLearning Platform Web-based learning management system offering courses in Health & Safety, Workplace Skills, Cyber Awareness, Mental Health & Wellbeing, Compliance for Estate Agents, and Health & Social Care, with compliance tracking dashboards, CPD recording, gamification, learning needs analysis tools, and full reporting capabilities.
• Legal Expenses Insurance Insurance protection providing up to £150,000 of cover for legal costs and awards arising from Employment Tribunal claims, included as added reassurance with the core HR and Employment Law service.
• Cirrus HR Portal Client-facing HR portal providing access to bespoke HR template documents, letters and policies, HR caseload management with live case information, bespoke contracts and handbook storage, recent HR news snippets and webinars, an absence management portal for sickness and annual leave, people management, and document management.

Quantifiable outcome

• 99% client satisfaction levels
• +2 more outcomes

Named customers21 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Financial & Legal Insurance Company LimitedcoreStrategic or Co-development PartnerSupportis is an Appointed Representative of Financial & Legal Insurance Company Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority under firm reference number 202915. This partnership provides clients with bundled Legal Expenses Insurance protection of up to £150,000 for legal costs and awards for tribunal claims.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Citation: Citation is a UK provider of HR, employment law, and health & safety support to SMEs on a fixed-fee subscription, with an in-house HR portal and dedicated adviser model - functionally a near-1:1 twin of Supportis across pricing, services, and customer segments.
• Croner: Croner is a long-established UK HR, employment law, and health & safety consultancy serving SMEs with telephone advice, document templates, and tribunal cover - directly comparable on service mix, regulatory content, and customer profile to Supportis.
• Peninsula Group: Peninsula is a global employment law, HR, and health & safety outsourcer operating on a fixed-fee model with 24/7 advice and tribunal cover, serving SMEs in the same verticals (care, hospitality, retail) targeted by Supportis.
• WorkNest: WorkNest provides outsourced HR, employment law, and health & safety services to UK SMEs with bundled legal protection - overlapping service catalogue and customer base with Supportis.
• HR Solutions: HR Solutions is a UK HR outsourcing and employment law consultancy offering fixed-fee retained advisory, tribunal support, and document services to SMEs - a direct operational match to Supportis' model.
• McKenzie Douglas (Ellis Whittam): Ellis Whittam / McKenzie Douglas provides UK employers with employment law, HR, and health & safety retained support on fixed-fee contracts, with strong exposure to care-sector clients that mirrors Supportis' Care vertical.

Broad incumbents

• Moorepay: Moorepay is a UK PEO/payroll and HR services provider with a broader portfolio including payroll bureau and auto-enrolment; it overlaps Supportis on the HR advisory side but extends well beyond it into payroll infrastructure.

Emerging players

• Employment Hero: Employment Hero is a SaaS-first HR, payroll, and benefits platform targeting SMEs in ANZ/SEA/UK markets; it overlaps Supportis on the bundled software + advisory positioning and is pushing into the UK SME HR market.
• People HR: People HR is a UK-based HR software-as-a-service platform for SMBs providing document management, absence tracking, and employee records - adjacent to the Cirrus HR Portal that anchors Supportis' delivery layer.

Others

• CIPD (Chartered Institute of Personnel and Development): CIPD is the chartered HR professional body providing training, accreditation, and HR resources to UK practitioners and employers - an ecosystem participant whose training and certification services overlap with Supportis' HR Training and Development offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wearesupportis
• LinkedInlinkedin.com/company/supportis
• Instagraminstagram.com/supportishr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Supportis